The Role of Taxonomy and Ontology in Semantic Layers - Heather Hedden.pdf
HDR Riverbed Zwieg White
1. Presenting…
Director of Systems for HDR’s
Architecture Company
Brandt.Karstens@hdrinc.com
Brandt Karstens
12/9/08 HDR Confidential 1
2. WAN Accelerators
A Competitive Tool for Operating
Locally and Leveraging Talent Globally
6/4/08 HDR Confidential 2
3. Topics
Overview of HDR’s Business Environment
HDR’s Acceleration Decision Making Process
Results
6/4/08 HDR Confidential 3
4. Topics
Overview of HDR’s Business Environment
6/4/08 HDR Confidential 4
5. One Company, Many Solutions
A professional
services firm
recognized for
its
vision, value, a
nd service to
clients, commu
nities and
employees
since 1917.
6/4/08 HDR Confidential 5
6. HDR Business Model
Clients Relationships are key
National Expertise Marketed from a Strong Local
Base
Emphasis on Values, Ethics and Financial Discipline
Broad Based Employee Ownership
Long-Term Sustainable Growth
6/4/08 HDR Confidential 6
11. Health Care
Hospitals & Integrated
Health Care Networks
Ambulatory Care
Oncology & Cardiology
Diagnostic & Treatment
Strategic Facilities
Assessment
6/4/08 HDR Confidential 11
12. Science + Technology
Research & Advanced
Technology Facilities
Telecommunications
University Science
Manufacturing
Facilities
6/4/08 HDR Confidential 12
13. Civic
Courthouses &
Administrative Facilities
Adult & Juvenile
Detention Centers
State Correctional Facilities
Psychiatric Facilities
Detention Medical Facilities
Security Consulting
General Architecture
6/4/08 HDR Confidential 13
14. International
HDR has worked in 53 countries
HDR worked on projects in:
Canada Panama
England Poland
France Puerto Rico
Germany Holland
Jordan Mexico
Taiwan Korea
Russia Caribbean
United Arab Emirates
6/4/08 HDR Confidential 14
16. IT TRENDS
Customer relationships are sustained by IT
capability, capacity and support
More teaming with outside entities
Virtual design teams and collaboration tools
are necessities
More mobile computing and mobile devices
More focus on use of Internet technology
Need to share very large files
(BIM, CAD, proposals, pictures, GIS…)
6/4/08 HDR Confidential 16
17. DISTRIBUTED COMPUTING
Fits HDR’s culture and strategic business
direction
Provides flexibility for new capabilities
Has significant benefit when it is part of a
system wide plan
Drives our use of shared projects & software
Heavily impacts our decisions on security
and system management
Is supported & improved by collaboration
6/4/08 HDR Confidential 17
18. Topics
HDR’s Acceleration Decision Making Process
6/4/08 HDR Confidential 18
19. Why WAN Acceleration?
Large number of distributed offices
High need for interoffice collaboration
both culturally and as a matter of
survival
Sharing very large files
Variable WAN capacity of different
offices
50% of PCs are laptops
6/4/08 HDR Confidential 19
20. Description of the Challenge
Add Bandwidth
B B
55 55
A
A WAN Acceleration
6/4/08 HDR Confidential 20
21. WAN effect on Work Sharing
Local vs Remote AWDM Usage
1000
Time to Operate on Files in Alex from Omaha
900
Time to Operate on Files in Omaha from
800 Omaha
Linear (Time to Operate on Files in Alex from
Omaha)
700 Linear (Time to Operate on Files in Omaha
from Omaha)
Elapsed Time (Seconds)
600
500 Omaha to
Alexandria
400 Omaha to
300
Omaha
200
100
0
0 50 100 150 200 250
Number of Files
6/4/08 HDR Confidential 21
22. Why Riverbed Steelheads?
They worked!
Heard about them from several
competitors
Reviewed three vendors
Extensive internal testing
Market leadership
R&D leadership
Business Case
6/4/08 HDR Confidential 22
24. Solicit baseline
Define
Conduct baseline performance via
performance
user survey Business Project
metrics
Managers
PMs log Install WAN
Conduct user exit
before/after Accelerators in 5
survey
results offices
Technical IT staff
document metrics
Review findings
with steering
committee
Pilot plan
6/4/08 HDR Confidential 24
26. Results
Only 5 in pilot doesn’t give full experience
Phase 1 approved to install in 40 offices
Accelerators stop, people call
Unsolicited comments on file access
improvements
Increased collaboration between offices
More support than some references hinted at
We’ve stayed current on the releases
Using the client version with great success
6/4/08 HDR Confidential 26
27. Arizona State University - Interdisciplinary
Science & Technology Building IV
Lab Facility
285,000 Sq. Ft.
Partners:
• HDR, Inc.
• Sundt
• Ehrlich Architects
Project Approach:
• Integrated Project
Delivery
• Building Information
Modeling
Technology:
• WAN Accelerator
• Mobile Client
6/4/08 HDR Confidential 27
29. “…happy to provide some quotable comments on the Riverbed
(which I cannot speak highly enough of)
The Riverbed has been a critical piece of hardware in the
development of the ISTB IV project. It has allowed our office
(design consultants to HDR) with an entirely different network and
IT infrastructure, to share data seamlessly and in real time with
our HDR teammates. At times 10 EA employees worked in the
Revit model simultaneously with 10 HDR employees. While the
speed and performance could have been better (caused by EA’s
insufficient bandwidth) having centralized data sharing allowed
our 2 offices to operate as one. Not sure if the project would have
been possible without it…. EA would have had to temporarily
relocate employees to Phoenix otherwise. “
Mathew Chaney
Ehrlich Architects
6/4/08E HDR Confidential 29
31. WAN Accelerators
A Competitive Tool for Operating
Locally and Leveraging Talent Globally
6/4/08 HDR Confidential 31
32. Questions
Is anyone currently testing Accelerators?
Does anyone else have production
Accelerators installed?
What has been your results?
How did you sell them to management?
If you could do one thing differently, what
would it be?
6/4/08 HDR Confidential 32
33. Presenting…
Director of Systems for HDR’s
Architecture Company
Brandt.Karstens@hdrinc.com
Brandt Karstens
12/9/08 HDR Confidential 33
Editor's Notes
HDR, like many other businesses, work in an increasingly mobile, globallydistributed and collaborative world. Work processes are shared between offices in the United Kingdom, Canada, the United States, Korea, India and the Middle East. Teams are formed for each new project that may span several offices at one time. Our culture relies on Information Technology’s ability to provide competitive tools to operate locally while leveraging talent globally. Of course, there is more to the question than JUST working together. They need to do it quickly and at a reasonable cost. Simply adding more and more bandwidth to locations that have a variable number of employees is cost prohibitive. Plus, just adding bandwidth doesn’t necessarily solve the problem.Try to form this picture with hands.Anyone figured it out? Try teaming with someone else. Get it? You can’t do it alone!As a visual learner this image really speak to me. What I took away from this image is that while we are operating in a global marketplace, it is that local human touch that really makes the difference for our clients and projects.
This session will provide a brief overview of HDR’s business environment. We will review the decision making process that we followed. Finally, we will review the results of HDR”s implementation of WAN Accelerators. If we have time in the end, we will have an open group discussion of experiences testing, creating business cases and running Acceleration devices.
Currently #13 on the ENR list of top 500 design firms moving up three spots from 2007. The Zweig Letter, 2008"Hot Firm 2008 List“ #27 - Hottest Firm
As you can see, we have over 170 offices world-wide. We are primarily in North America, with office in London, and the Middle East.
#8 - Top 20 Transportation
#7 - Top 20 Sewer/Wastewater
"Construction & Design Survey" #1 - Architectural Firm in Healthcare Design in 8 of the last 10 years and the last 6 years straight.
Competition: Very competitive industrySophisticated Clients: like the General Services Admin, Corps of Engineers (USACE), Mayo Clinic and Cleveland ClinicGlobal: Projects across North America, UK, Europe, Middle east, India and Asia.Growth: In 2003 we had just under 4000 employees, now more than 7000.Faster, Better, Cheaper: Multiple phase deliveries where they can start laying foundations and steel before design is complete, desire for fewer changes in the field and delivering at a lower TCO.Collaboration: Working within the company in dispersed offices and with external parties General Contractors and Clients.Security: Concerns about intellectual property protection and with whom we share this information.
Must have the capabilities and capacity to provide services to meet customer demands and then be able to support those services both in the short and long term.Even though we are a full service firm, we often team with other firms, consultants and contractors to win work.Since our teams are typically dispersed we must be able to work as if we are shoulder to shoulder even though we are separated by hundreds of miles.Over 50% of our computers are now laptops. We spent $62 Million on travel last year. We are a mobile enterprise.The Internet is key to our ability to collaborate even if we aren’t in the office. It is also key for hooking up all those partners. Finally, it is becoming more important as an application delivery platform (SaaS or Cloud Computing).Our files are big. We are very visually based which means lots of pictures and large model files.
Smaller markets where we have a presence but need to share national experts.Culture – it’s how we work. Survival – it’s how we win.
We have a Data Management application called Architecture Windows Data Manager. It allows people to check out files from a server, packages all the CAD files with their reference files, zips and copies them to the user’s computer where he/she can work on them. Built into the application was a time logging capability. We used that application to track how much time it took to deliver files to the computer. As you can see here the disparity between files opened locally (Omaha to Omaha) and those opened remotely (Omaha to Alex).
Other vendors – Cisco, Juniper, Tacit now part of Packeteer.
Save time waiting for files. Enable work sharing between dispersed offices.Reduce bandwidth increases over time.
We have 52 installed now.Current on releases, acquisition proved this point.
This is the second facility collaboratively built by this team. The team uses Riverbed WAN Acceleration technology to allow teams from Phoenix, Omaha, Culver City and Portland
We have several offices working together on the project.
I’ll let you read this on your own. I want to point out the key points. One, they wouldn’t have been able to operate locally and share expertise globally without this technology. Also, it allowed people to work in the own office, near their own homes and at the end of the day be with their own family and friends. How many of us and our collogues would love to do that?
Improvements are 5:1, 4:1, 3:1 better with WAN Acceleration.
We now have an understanding of HDR’s business environment; how we made our Acceleration decision; and what kind of results we achieved. Now, you too can have a competitive tool for operating locally while leveraging talent globally.