Outlining the key benefits and elements of Smarter Conversations and providing space for considering how they might strengthen the practice of leadership in participants' workplaces.
10. Music & Conversation
More than words,
conversation is
music: Its harmony,
rhythm, and flow
transcend
communication,
flexing mind and
heart, tuning us for
companionship.
11. SMARTer Conversations
Soulful - being
encouraging with yourself
Mindful being
engaging with others
Astute - being
wise and decisive
Responsible being
supportive and accountable
Trusting – being
meticulous about results
13. Soulful Conversations
Attitudes
Self–valuing, self-awareness, and
self-development
Behaviours
Self-care, self-discipline, and
self-appreciation
Consequences
Greater self-confidence
Improved personal growth in
capabilities and maturity
More positive influence and impact
Being encouraging
with yourself
15. Mindful Conversations
Attitudes
Curiosity, respect, and humility
Behaviours
Converse, listen, and appreciate
Consequences
Sustained credibility with colleagues
Increased willingness to support in
adpative and innovative ways
More clearly aligned and productive
collaboration
Being engaging
with others
17. Astute Conversations
Attitudes
Open, collegial, and analytical
Behaviours
Discover, diagnose, and decide
Consequences
Greater capacity to make crucial
decisions
Broader and deeper ownership of
strategies chosen
Better alignment of all the
organizations assets to
achieve its purpose
Being wise
and decisive
19. Responsible Conversations
Attitudes
Supportive, passionate, and forgiving
Behaviours
Connect, encourage, and serve
Consequences
Faster achievement of desired
results
Greater attraction and retention of
the most talented contributors
Better reputation within the larger
organization
Being supportive
and accountable
21. Trusting Conversations
Attitudes
Courage, optimism, and confidence
Behaviours
Assess, Inform, and Coach
Consequences
More deeply satisfying collaboration
More powerful benefits for larger
organization
Greater contribution to the well-being
of the larger community
Being meticulous
about results
22. SMARTer Conversations
Soulful in managing your gifts & strengths
Mindful in cultivating positive relationships
Astute in analyzing and deciding
Responsible in generating mutual accountability and support
Trusting in monitoring and measuring for improvement
23. The Vibe of Great Influence
Leadership, at its best, is a
situation in which
participants willingly
support each other, working
together as one, each
person bringing:
• virtuosity
• optimism
• mutual respect
• good will
• the desire to make it
feel good.
- adapted from Monty Alexander
24. Kouzes & Posner on Leadership
• Model the way
• Inspire a shared vision
• Challenge the process
• Enable others to act
• Encourage the heart
25. Block on Leadership
Great leadership arises from:
1. Creating a context that nurtures an
alternative future, one based on
gifts, generosity, accountability,
and commitment.
2. Initiating conversations that shift
people’s experience. This occurs
through the way people are brought
together and the nature of the
questions used to engage them.
3. Listening, learning, and modeling.