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This BISG WEBCAST will begin at 1:00 p.m. Eastern.
                               Please stand by.

                               Some considerations:
                      All participant phone lines are muted.
               We’ll welcome your questions/comments at the end.




BISG WEBCAST
                                              © 2011, the Book Industry Study Group, Inc.
www.bisg.org
Creating a more informed, 
          empowered and efficient book 
          industry supply chain for both 
           physical and digital products.
           physical and digital products

     BISG is committed to the development of effective industry­
      wide standards, best practices, research and events that 
          enhance relationships between trading partners.
                          www.bisg.org


BISG WEBCAST
                                      © 2011, the Book Industry Study Group, Inc.   2
www.bisg.org
KAREN FORSTER
               Associate Director
               Book Industry Study Group, Inc.




               TOM CLARKSON
               Principal
               Cumberland Systems Review Group




               TOM STOURAS
               Vice President of Supply Chain and Sales
                   Operations
               M     ill
               Macmillan




               MARY MCCARTHY
               Director, Product Group
               Ingram Content Group Inc.

BISG WEBCAST
                             © 2011, the Book Industry Study Group, Inc.   3
www.bisg.org
BISG WEBCAST
               © 2010, the Book Industry Study Group, Inc.   4
www.bisg.org
BISG WEBCAST
               © 2011, the Book Industry Study Group, Inc.   5
www.bisg.org
In the beginning….
            beginning




BISG WEBCAST
                          © 2010, the Book Industry Study Group, Inc.   6
www.bisg.org
But then things changed….
                     changed




BISG WEBCAST
                       © 2010, the Book Industry Study Group, Inc.   7
www.bisg.org
Industry Participation
     • AAP                      • Harlequin
     • ABA                      • HarperCollins
     • Anderson Merchandisers   • Ingram
     • AWBC                     • Levy Home Entertainment
     • Baker & Taylor           • Macmillan
     • Barnes & Noble           • Partners
     • BISG                     • Penguin
     • Bookazine                • Powell’s
     • Books-a-Million          • R d
                                  Random H
                                         House
     • CSRG                     • Simon & Schuster
     • Hachette Book Group      • Tattered Cover
                                • Wiley
BISG WEBCAST
                                    © 2011, the Book Industry Study Group, Inc.
www.bisg.org                                                                      8
   Booksellers that offer to deliver a new release
       before its on sale date can divert sales from
       compliant booksellers, violating a “level playing
       field”
      Affects both online and bricks and mortar
                                bricks-and-mortar
       stores
      Affects even releases of “long tail titles,”
       because different titles are often included in
       the same order


BISG WEBCAST
                                  © 2011, the Book Industry Study Group, Inc.
www.bisg.org                                                                    9
   “On Sale Date”
       ◦ Date specified b a publisher on which a title, usually a
         D t      ifi d by     bli h      hi h titl         ll
         new release, can be made available for sale to
         consumers or library patrons

      “New Release”
       ◦ Any title offered for the first time in a particular format
         or variation on a format (e.g., a movie tie-in cover)
                                                   tie in

      “Affadavit”
       ◦ A legal agreement between a supplier and the receiver of
                  l     h        f       d         l
         a new release that specifies conditions relating to
         handling it



BISG WEBCAST
                                         © 2011, the Book Industry Study Group, Inc.
www.bisg.org                                                                           10
1.   In general, an on sale date should be assigned to
                 l         l d      h ld b          d
       every new release being offered in the trade or
       general library markets
  2.   Academic or professional titles should be
       assigned an on sale date IF they are offered
       through trade or general library markets
  3.   Publishers may assign a publication date to a new
       release as before, but it should not be considered
       to b the on sale d
          be h        l date



BISG WEBCAST
                                  © 2011, the Book Industry Study Group, Inc.
www.bisg.org                                                                    11
4.   The term “on sale date” should be used
        h        “     l d ” h ld b           d
       exclusively; terms such as “strict on sale,” “street
       date,” and “laydown date” should not be used to
       avoid confusion
           d     f
  5.   Conditions (such as embargos) may be placed on
       the handling and presentation of new releases
       through affadavit agreements




BISG WEBCAST
                                    © 2011, the Book Industry Study Group, Inc.
www.bisg.org                                                                      12
    Assign Tuesday as the on sale date for your titles
      Pack new releases separately from other titles,
       where practical
      Flag titles as new releases on packing list
      Display on sale date in appropriate spot on BISG
           p y                   pp p        p
       Product Label
      Apply distinctive labels to cartons containing new
         l          h        ti l
       releases, where practical



BISG WEBCAST
                                  © 2011, the Book Industry Study Group, Inc.
www.bisg.org                                                                    13
Barnes & Noble endorses the recommendations of the
      BISG Best Practices for On-Sale Date Compliance and
      is incorporating these recommendations into its
      vendor guidelines.

    “During the transition to full compliance with Best
      Practice, Barnes & Noble will continue its policy of
      observing on sale dates established through affadavit
      agreements with publishers.”
                                           Joseph J. Gonnella,
                                   Vice President, Adult Trade
                                   Vi P id t Ad lt T d
                                               Merchandising
BISG WEBCAST
                                     © 2011, the Book Industry Study Group, Inc.
www.bisg.org                                                                       14
A publisher will be considered compliant:
  1. If they establish an on sale date for all new
        th     t bli h         l d t f       ll
     releases, and
  2. If they adhere to that on sale date by delivering
           y                               y         g
     new releases uniformly to stores across the
     country no earlier than the working day before
     the on sale date and no later than the on sale
     date



BISG WEBCAST
                                © 2011, the Book Industry Study Group, Inc.
www.bisg.org                                                                  15
BISG WEBCAST
               © 2011, the Book Industry Study Group, Inc.   16
www.bisg.org
Why should publishers adopt the BISG
  recommendation across all of their publications..?
   Creates a level playing field among different types of
  trading partners.
   Creates timely availability across the market irrespective of
  geographic or virtual locations.
   Consolidates consumer sales in a given week which can
  help bestseller rankings.
   Publishers can organize promotional activities around the
  on sale date.
   Helps all elements of the supply chain to plan and to
  create efficiency
         efficiency.
     On sale dates apply to physical books and e-books.
     Consumer expectations.


BISG WEBCAST
www.bisg.org
The BISG recommendation is
               flexible...
                It is recommended that publishers apply
               on sale dates to all of their new releases
                                                 releases,
               particularly trade publications, however
               publishers can do whatever is best for their
               books and market.


                   It is recommended that Tuesdays be
               typical on-sale days, however publishers can
                       on sale days
               choose any day of the week that is best for any
               particular work.


                Publishers can seek on sale date
               compliance with title specific affidavits or
               blanket affidavits depending on their particular
               needs.
BISG WEBCAST
www.bisg.org
Challenges...
               Challenges
                   Publishers who adopt on sale date
               practices need to create operational and
               logistic processes to manage the physical and
               virtual distribution of their publications.
                Carton markings and segregating new
               titles from backlist.
                Compliance among different kinds of
               trading partners
                       partners.
                Metadata needs to be created,
               maintained, and distributed.
                Availability needs to b managed f
                       l bl       d    be      d from a
               data point of view



BISG WEBCAST
www.bisg.org
Mary McCarthy
  Director, Product Group
  Director, Product Group
               Ingram Content 
                 Group Inc.
BISG WEBCAST
                       © 2011, the Book Industry Study Group, Inc.   20
www.bisg.org
Current System is Confusing,
      Time C
      Ti   Consuming and Ineffective
                   i     d I ff ti
•Multiple Affidavits-often have to be edited

•Paper work, filing, double checking g g back and forth
   p              g                g going

•Flood of information that just becomes white noise

•Customers do not understand what is, or is not, an on sale date. Dates
are being broken despite best intentions

•Publishers are asking to embargo titles that do not meet that criteria



                                                                          21
Benefits
•Easy to Understand, level playing field

•One message to everyone in a store

•Easy to understand for our non-traditional retailers

•Tracking of new titles

•One shipment of new titles
 One




                                                        22
Ideal System
                        y
•Everything “on-sale” the same day of the week.
      (not Monday)

•Almost no embargoed titles
                g

•Standard as to when the title delivers to different
      channels
       h      l




                                                       23
Thank you!
  a you
      We’ll now take questions
                 KAREN FORSTER
                 Associate Director
                 Book Industry Study Group, Inc.
                 karen@bisg.org




                 TOM CLARKSON
                 Principal
                 Cumberland Systems Review Group
                 tclarkson@csrgrp.com
                 tclarkson@csrgrp com



                 TOM STOURAS
                 Vice President of Supply Chain and Sales Operations
                 Macmillan
                 Tom.Stouras@macmillan.com



                 MARY MCCARTHY
                 Director,
                 Director Product Group
                 Ingram Content Group Inc.
                 Mary.McCarthy@ingrambook.com

BISG WEBCAST
                                © 2011, the Book Industry Study Group, Inc.   24
www.bisg.org

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BISG Webcast - Selling in a Digital World (5.19.11)

  • 1. This BISG WEBCAST will begin at 1:00 p.m. Eastern. Please stand by. Some considerations: All participant phone lines are muted. We’ll welcome your questions/comments at the end. BISG WEBCAST © 2011, the Book Industry Study Group, Inc. www.bisg.org
  • 2. Creating a more informed,  empowered and efficient book  industry supply chain for both  physical and digital products. physical and digital products BISG is committed to the development of effective industry­ wide standards, best practices, research and events that  enhance relationships between trading partners. www.bisg.org BISG WEBCAST © 2011, the Book Industry Study Group, Inc. 2 www.bisg.org
  • 3. KAREN FORSTER Associate Director Book Industry Study Group, Inc. TOM CLARKSON Principal Cumberland Systems Review Group TOM STOURAS Vice President of Supply Chain and Sales Operations M ill Macmillan MARY MCCARTHY Director, Product Group Ingram Content Group Inc. BISG WEBCAST © 2011, the Book Industry Study Group, Inc. 3 www.bisg.org
  • 4. BISG WEBCAST © 2010, the Book Industry Study Group, Inc. 4 www.bisg.org
  • 5. BISG WEBCAST © 2011, the Book Industry Study Group, Inc. 5 www.bisg.org
  • 6. In the beginning…. beginning BISG WEBCAST © 2010, the Book Industry Study Group, Inc. 6 www.bisg.org
  • 7. But then things changed…. changed BISG WEBCAST © 2010, the Book Industry Study Group, Inc. 7 www.bisg.org
  • 8. Industry Participation • AAP • Harlequin • ABA • HarperCollins • Anderson Merchandisers • Ingram • AWBC • Levy Home Entertainment • Baker & Taylor • Macmillan • Barnes & Noble • Partners • BISG • Penguin • Bookazine • Powell’s • Books-a-Million • R d Random H House • CSRG • Simon & Schuster • Hachette Book Group • Tattered Cover • Wiley BISG WEBCAST © 2011, the Book Industry Study Group, Inc. www.bisg.org 8
  • 9. Booksellers that offer to deliver a new release before its on sale date can divert sales from compliant booksellers, violating a “level playing field”  Affects both online and bricks and mortar bricks-and-mortar stores  Affects even releases of “long tail titles,” because different titles are often included in the same order BISG WEBCAST © 2011, the Book Industry Study Group, Inc. www.bisg.org 9
  • 10. “On Sale Date” ◦ Date specified b a publisher on which a title, usually a D t ifi d by bli h hi h titl ll new release, can be made available for sale to consumers or library patrons  “New Release” ◦ Any title offered for the first time in a particular format or variation on a format (e.g., a movie tie-in cover) tie in  “Affadavit” ◦ A legal agreement between a supplier and the receiver of l h f d l a new release that specifies conditions relating to handling it BISG WEBCAST © 2011, the Book Industry Study Group, Inc. www.bisg.org 10
  • 11. 1. In general, an on sale date should be assigned to l l d h ld b d every new release being offered in the trade or general library markets 2. Academic or professional titles should be assigned an on sale date IF they are offered through trade or general library markets 3. Publishers may assign a publication date to a new release as before, but it should not be considered to b the on sale d be h l date BISG WEBCAST © 2011, the Book Industry Study Group, Inc. www.bisg.org 11
  • 12. 4. The term “on sale date” should be used h “ l d ” h ld b d exclusively; terms such as “strict on sale,” “street date,” and “laydown date” should not be used to avoid confusion d f 5. Conditions (such as embargos) may be placed on the handling and presentation of new releases through affadavit agreements BISG WEBCAST © 2011, the Book Industry Study Group, Inc. www.bisg.org 12
  • 13. Assign Tuesday as the on sale date for your titles  Pack new releases separately from other titles, where practical  Flag titles as new releases on packing list  Display on sale date in appropriate spot on BISG p y pp p p Product Label  Apply distinctive labels to cartons containing new l h ti l releases, where practical BISG WEBCAST © 2011, the Book Industry Study Group, Inc. www.bisg.org 13
  • 14. Barnes & Noble endorses the recommendations of the BISG Best Practices for On-Sale Date Compliance and is incorporating these recommendations into its vendor guidelines. “During the transition to full compliance with Best Practice, Barnes & Noble will continue its policy of observing on sale dates established through affadavit agreements with publishers.” Joseph J. Gonnella, Vice President, Adult Trade Vi P id t Ad lt T d Merchandising BISG WEBCAST © 2011, the Book Industry Study Group, Inc. www.bisg.org 14
  • 15. A publisher will be considered compliant: 1. If they establish an on sale date for all new th t bli h l d t f ll releases, and 2. If they adhere to that on sale date by delivering y y g new releases uniformly to stores across the country no earlier than the working day before the on sale date and no later than the on sale date BISG WEBCAST © 2011, the Book Industry Study Group, Inc. www.bisg.org 15
  • 16. BISG WEBCAST © 2011, the Book Industry Study Group, Inc. 16 www.bisg.org
  • 17. Why should publishers adopt the BISG recommendation across all of their publications..?  Creates a level playing field among different types of trading partners.  Creates timely availability across the market irrespective of geographic or virtual locations.  Consolidates consumer sales in a given week which can help bestseller rankings.  Publishers can organize promotional activities around the on sale date.  Helps all elements of the supply chain to plan and to create efficiency efficiency.  On sale dates apply to physical books and e-books.  Consumer expectations. BISG WEBCAST www.bisg.org
  • 18. The BISG recommendation is flexible...  It is recommended that publishers apply on sale dates to all of their new releases releases, particularly trade publications, however publishers can do whatever is best for their books and market.  It is recommended that Tuesdays be typical on-sale days, however publishers can on sale days choose any day of the week that is best for any particular work.  Publishers can seek on sale date compliance with title specific affidavits or blanket affidavits depending on their particular needs. BISG WEBCAST www.bisg.org
  • 19. Challenges... Challenges  Publishers who adopt on sale date practices need to create operational and logistic processes to manage the physical and virtual distribution of their publications.  Carton markings and segregating new titles from backlist.  Compliance among different kinds of trading partners partners.  Metadata needs to be created, maintained, and distributed.  Availability needs to b managed f l bl d be d from a data point of view BISG WEBCAST www.bisg.org
  • 20. Mary McCarthy Director, Product Group Director, Product Group Ingram Content  Group Inc. BISG WEBCAST © 2011, the Book Industry Study Group, Inc. 20 www.bisg.org
  • 21. Current System is Confusing, Time C Ti Consuming and Ineffective i d I ff ti •Multiple Affidavits-often have to be edited •Paper work, filing, double checking g g back and forth p g g going •Flood of information that just becomes white noise •Customers do not understand what is, or is not, an on sale date. Dates are being broken despite best intentions •Publishers are asking to embargo titles that do not meet that criteria 21
  • 22. Benefits •Easy to Understand, level playing field •One message to everyone in a store •Easy to understand for our non-traditional retailers •Tracking of new titles •One shipment of new titles One 22
  • 23. Ideal System y •Everything “on-sale” the same day of the week. (not Monday) •Almost no embargoed titles g •Standard as to when the title delivers to different channels h l 23
  • 24. Thank you! a you We’ll now take questions KAREN FORSTER Associate Director Book Industry Study Group, Inc. karen@bisg.org TOM CLARKSON Principal Cumberland Systems Review Group tclarkson@csrgrp.com tclarkson@csrgrp com TOM STOURAS Vice President of Supply Chain and Sales Operations Macmillan Tom.Stouras@macmillan.com MARY MCCARTHY Director, Director Product Group Ingram Content Group Inc. Mary.McCarthy@ingrambook.com BISG WEBCAST © 2011, the Book Industry Study Group, Inc. 24 www.bisg.org