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Industry
The people behind BIRT   TM
                                                                                      Solutions




 Rich Information Applications Enable
 Healthcare Providers to Maintain Healthy Data

 As changes continue to reshape the healthcare industry, healthcare providers are
 finding that they must view themselves differently than in the past and improve
 their methodology to gather the right data in an efficient way. Hospitals need
 information that allows them to measure their performance in a wide range of
 key areas: regulatory requirements, patient care, healthcare services, outcomes
 operations, and finance. Rich Information Applications have a massive impact on
 a Healthcare organizations ability to deliver services, create differentiation and
 enhance market appeal.
Industry Solutions: Actuate for Healthcare




Too Much Data, Too Little                                    •	 Streamlining financial, operational and customer
                                                                interaction processes with up-to-the-moment
Time                                                            information to slash costs and improve patient
Healthcare data is getting more difficult to manage             satisfaction
– with more regulations, complex reimbursement               •	 Delivering regular and on-demand content to all
processes and fewer staff. Although patient care                users from a single unified platform so they can make
continues to be top of mind, utilization management;            the right decisions at the right time
physician and employee satisfaction also need to             •	 Lowering the total cost of ownership with open-
be measured accurately. An explosion of data has                source technology, zero-training environments,
accompanied these factors on a daily, weekly, and               lowest setup costs and fastest time to market
monthly basis.                                               •	 Providing physicians, nurses and other staff with the
                                                                richest, most personalized user experience possible
•	 Detailed financial data spits out from billing and cost
   tracking systems
•	 Average census, admissions, discharges, and length of
                                                             Enhanced Healthcare
   stay information is generated                             Visualization
•	 Human Resources tracks turnover rates, vacancies,
                                                             BIRT displays powerful, visually engaging dashboards
   accident rates, and employee satisfaction
                                                             and scorecards to track healthcare Key Performance
•	 Managers monitor accreditation, certification, outside
                                                             Indicators (KPIs) such as operational efficiencies,
   performance benchmarks, and patient satisfaction
                                                             billing and claims information, and physician
   levels
                                                             performance to convey this information to hospital
•	 The result is data overload
                                                             administrators in an easily consumable format. BIRT
                                                             dashboards display data about current and past
BIRT-based Rich                                              performance and show what needs to be improved
Information Applications                                     either immediately or in the future. Users can drill

Enable Healthcare                                            through into BIRT reports for root-cause and what-if
                                                             analysis.
Providers to Manage and
Maintain Data                                                Interactive Actionable
Actuate Healthcare solutions are built on BIRT and           Content
BIRT Performance scorecard to deliver a cost-effective
                                                             Actuate healthcare solutions support Web 2.0
powerful solution that can be used by hospitals,
                                                             technologies such as Adobe Flash, Adobe Flex and
medical facilities and healthcare professionals.
                                                             AJAX to provide consumers interactive, personalized
BIRT is an acronym for Business Intelligence and             content.
Reporting Tools, a collaborative reporting system
                                                             Users can view or create dashboards from templates,
incorporating cutting-edge technology that allows
                                                             read commentary down to the measure level and
developers, report writers and end users to create
                                                             view trending information over time and location.
and/or use applications rich in interactivity, depth,
                                                             Enabling interactive content allows stakeholders
span and complexity.
                                                             to evaluate the results of services provided and the
For healthcare, BIRT tools offer options for creating        overall effectiveness of processes. With the right
interactive dashboards, billing and claims scorecards,       view of KPIs, areas for concern can be identified
physician’s dashboards, strategy maps and interactive        immediately and a hospital’s performance and
reports which enable the management and                      outcomes can be managed effectively.
improvement of performance. Actuate healthcare
solutions empower hospitals and medical staff by:

                                                                                                                        2
Industry Solutions: Actuate for Healthcare




Multiple Presentation                                     Comprehensive Data
Formats                                                   Access
End users can access regular and on-demand content        An effective healthcare information system
in a variety of presentation styles including brochure-   must access and integrate real-time data such as
quality documents, performance scorecards, briefing       efficiencies and utilization; patient and physician
books, Excel® files, dashboards and simple data-          information and employee satisfaction. This
driven web pages. With limitless data presentation        information exists in multiple systems. As new
formats and integration possibilities from a single       mandates are implemented healthcare providers
platform, Actuate’s Rich Information Application-         must expand their use for larger user populations.
ready platform leads to 100% user adoption across         Dependability and high perfor¬mance become
the enterprise.                                           crucial business requirements at this stage.
                                                          BIRT provides comprehensive data access across
                                                          multiple disparate systems and sources that can be
                                                          accessed directly or through a metadata layer via its
                                                          Information Objects metadata and EII technology.
                                                          Actuate iServer delivers high performance to any size
                                                          community of employees, customers and partners
                                                          using information applications.


                                                          Performance Management
                                                          for Healthcare
                                                          BIRT Performance Scorecard is the industry leading
Briefing Book sections can be selected manually,          and most fully featured performance system with
or can be filtered to display items based on various      built-in flexibility, scalability and reliability for
selection criteria such as: performance, criticality,     enterprise-wide strategic initiatives, to departmental
location, or ownership.                                   or operational scorecards. Actuate’s healthcare
                                                          solutions offer over 500 pre-defined healthcare
                                                          metrics including financial, operational, resources
                                                          and utilization, employee and patient metrics to help
                                                          your get started. Scorecard will help:
                                                          •	 Ensure that all areas of an organization are properly
                                                             aligned
                                                          •	 The strategy is effectively communicated and acted
                                                             upon through effective tracking of key performance
                                                             indicators
                                                          •	 Support any framework including: Balanced
                                                             Scorecard, TJC Accreditation and Malcolm Baldrige




                                                                                                                     3
Industry Solutions: Actuate for Healthcare




                                                                    Conclusion
                                                                    The need for performance management for
                                                                    healthcare organizations is clear. The increasing
                                                                    regulatory guidelines detailing new critical areas
                                                                    of performance, the demand for performance
                                                                    improvements in clinical outcomes, and increased
                                                                    reporting demands have all contributed to this
                                                                    need for a practical and useful system. The key areas
                                                                    of patient care, healthcare services, operations,
                                                                    outcomes, and finance can be measured with Actuate
Strategy maps that show graphical representations of                applications built using Actuate BIRT.
Performance Management initiatives, measures and                    For a complete list of Healthcare customers Actuate
the relationships between them
                                                                    supports please visit:
                                                                    http://www.actuate.com/customers/industry/
                                                                    healthcare-providers/
Why Actuate for
Healthcare?                                                         Try BIRT For Free: The Open
•	 Brochure-quality reporting, interactive web                      Marketplace
   reporting, spreadsheet reporting and an integrated               The BIRT Exchange Marketplace is a showcase for
   performance management solution, built over                      both applications and services and made available
   an open, robust and rich information application                 to the BIRT community to foster an open and
   infrastructure                                                   vibrant business environment focused on BIRT. Any
•	 Support for multiple output formats such as print,               developer or company can buy, sell and share apps,
   PDF, Microsoft Word©, Excel and interactive Web                  solutions and components for BIRT and BIRT-related
   dashboards                                                       products at the Open Marketplace.
•	 Zero training skill-specific report authoring
   environments for every user                                      BIRT Marketplace:
•	 Web 2.0-ready development platform with                          http://www.birt-exchange.com/be/marketplace/hub/
   programmablity, reusable components, advanced
   scalability and multi-project support                            BIRT Exchange:
•	 Open source BIRT-based technology that integrates                http://www.birt-exchange.com/be/home/
   into the existing product line
•	 Expanding developer base and community support
   from the Eclipse foundation and BIRT community
•	 Proven solution in the healthcare industry with
   unmatched time to value
•	 Optional metadata that supports caching to protect
   source systems




                                             Actuate Corporation             Tel: (888) 422-8828
                                             2207 Bridgepointe Parkway       Web: http://www.actuate.com
                                             Suite 500                                                                      4
                                             San Mateo, CA 94404

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Rich Information Applications Enable

  • 1. Industry The people behind BIRT TM Solutions Rich Information Applications Enable Healthcare Providers to Maintain Healthy Data As changes continue to reshape the healthcare industry, healthcare providers are finding that they must view themselves differently than in the past and improve their methodology to gather the right data in an efficient way. Hospitals need information that allows them to measure their performance in a wide range of key areas: regulatory requirements, patient care, healthcare services, outcomes operations, and finance. Rich Information Applications have a massive impact on a Healthcare organizations ability to deliver services, create differentiation and enhance market appeal.
  • 2. Industry Solutions: Actuate for Healthcare Too Much Data, Too Little • Streamlining financial, operational and customer interaction processes with up-to-the-moment Time information to slash costs and improve patient Healthcare data is getting more difficult to manage satisfaction – with more regulations, complex reimbursement • Delivering regular and on-demand content to all processes and fewer staff. Although patient care users from a single unified platform so they can make continues to be top of mind, utilization management; the right decisions at the right time physician and employee satisfaction also need to • Lowering the total cost of ownership with open- be measured accurately. An explosion of data has source technology, zero-training environments, accompanied these factors on a daily, weekly, and lowest setup costs and fastest time to market monthly basis. • Providing physicians, nurses and other staff with the richest, most personalized user experience possible • Detailed financial data spits out from billing and cost tracking systems • Average census, admissions, discharges, and length of Enhanced Healthcare stay information is generated Visualization • Human Resources tracks turnover rates, vacancies, BIRT displays powerful, visually engaging dashboards accident rates, and employee satisfaction and scorecards to track healthcare Key Performance • Managers monitor accreditation, certification, outside Indicators (KPIs) such as operational efficiencies, performance benchmarks, and patient satisfaction billing and claims information, and physician levels performance to convey this information to hospital • The result is data overload administrators in an easily consumable format. BIRT dashboards display data about current and past BIRT-based Rich performance and show what needs to be improved Information Applications either immediately or in the future. Users can drill Enable Healthcare through into BIRT reports for root-cause and what-if analysis. Providers to Manage and Maintain Data Interactive Actionable Actuate Healthcare solutions are built on BIRT and Content BIRT Performance scorecard to deliver a cost-effective Actuate healthcare solutions support Web 2.0 powerful solution that can be used by hospitals, technologies such as Adobe Flash, Adobe Flex and medical facilities and healthcare professionals. AJAX to provide consumers interactive, personalized BIRT is an acronym for Business Intelligence and content. Reporting Tools, a collaborative reporting system Users can view or create dashboards from templates, incorporating cutting-edge technology that allows read commentary down to the measure level and developers, report writers and end users to create view trending information over time and location. and/or use applications rich in interactivity, depth, Enabling interactive content allows stakeholders span and complexity. to evaluate the results of services provided and the For healthcare, BIRT tools offer options for creating overall effectiveness of processes. With the right interactive dashboards, billing and claims scorecards, view of KPIs, areas for concern can be identified physician’s dashboards, strategy maps and interactive immediately and a hospital’s performance and reports which enable the management and outcomes can be managed effectively. improvement of performance. Actuate healthcare solutions empower hospitals and medical staff by: 2
  • 3. Industry Solutions: Actuate for Healthcare Multiple Presentation Comprehensive Data Formats Access End users can access regular and on-demand content An effective healthcare information system in a variety of presentation styles including brochure- must access and integrate real-time data such as quality documents, performance scorecards, briefing efficiencies and utilization; patient and physician books, Excel® files, dashboards and simple data- information and employee satisfaction. This driven web pages. With limitless data presentation information exists in multiple systems. As new formats and integration possibilities from a single mandates are implemented healthcare providers platform, Actuate’s Rich Information Application- must expand their use for larger user populations. ready platform leads to 100% user adoption across Dependability and high perfor¬mance become the enterprise. crucial business requirements at this stage. BIRT provides comprehensive data access across multiple disparate systems and sources that can be accessed directly or through a metadata layer via its Information Objects metadata and EII technology. Actuate iServer delivers high performance to any size community of employees, customers and partners using information applications. Performance Management for Healthcare BIRT Performance Scorecard is the industry leading Briefing Book sections can be selected manually, and most fully featured performance system with or can be filtered to display items based on various built-in flexibility, scalability and reliability for selection criteria such as: performance, criticality, enterprise-wide strategic initiatives, to departmental location, or ownership. or operational scorecards. Actuate’s healthcare solutions offer over 500 pre-defined healthcare metrics including financial, operational, resources and utilization, employee and patient metrics to help your get started. Scorecard will help: • Ensure that all areas of an organization are properly aligned • The strategy is effectively communicated and acted upon through effective tracking of key performance indicators • Support any framework including: Balanced Scorecard, TJC Accreditation and Malcolm Baldrige 3
  • 4. Industry Solutions: Actuate for Healthcare Conclusion The need for performance management for healthcare organizations is clear. The increasing regulatory guidelines detailing new critical areas of performance, the demand for performance improvements in clinical outcomes, and increased reporting demands have all contributed to this need for a practical and useful system. The key areas of patient care, healthcare services, operations, outcomes, and finance can be measured with Actuate Strategy maps that show graphical representations of applications built using Actuate BIRT. Performance Management initiatives, measures and For a complete list of Healthcare customers Actuate the relationships between them supports please visit: http://www.actuate.com/customers/industry/ healthcare-providers/ Why Actuate for Healthcare? Try BIRT For Free: The Open • Brochure-quality reporting, interactive web Marketplace reporting, spreadsheet reporting and an integrated The BIRT Exchange Marketplace is a showcase for performance management solution, built over both applications and services and made available an open, robust and rich information application to the BIRT community to foster an open and infrastructure vibrant business environment focused on BIRT. Any • Support for multiple output formats such as print, developer or company can buy, sell and share apps, PDF, Microsoft Word©, Excel and interactive Web solutions and components for BIRT and BIRT-related dashboards products at the Open Marketplace. • Zero training skill-specific report authoring environments for every user BIRT Marketplace: • Web 2.0-ready development platform with http://www.birt-exchange.com/be/marketplace/hub/ programmablity, reusable components, advanced scalability and multi-project support BIRT Exchange: • Open source BIRT-based technology that integrates http://www.birt-exchange.com/be/home/ into the existing product line • Expanding developer base and community support from the Eclipse foundation and BIRT community • Proven solution in the healthcare industry with unmatched time to value • Optional metadata that supports caching to protect source systems Actuate Corporation Tel: (888) 422-8828 2207 Bridgepointe Parkway Web: http://www.actuate.com Suite 500 4 San Mateo, CA 94404