This document provides guidance on working with journalists. It discusses how journalists rely on PR professionals for information but also have some distrust. It identifies potential areas of friction like hype, sloppy reporting, tabloid journalism, and advertising influence. It then provides tips for media relations strategies like conducting individual interviews, news conferences, media tours, and using previews/parties. It stresses being available, truthful, and helping journalists while avoiding gimmicks or off-the-cuff remarks.
2. Working w/Journalists
Survey: media relations #1 responsibility of PR staff
Journalists admit using news releases (50-60% of
the time)
Journalists = info processors, not info gatherers
Journalists are 3rd party endorsers
PR people save journalists time, money, effort of
gathering their own news
Publicists operate as “unpaid reporters”
3. Working w/Journalists Cont’
Media depends on PR and vice versa
2/3 of journalists say they don’t trust PR people,
but 81% say they need them
There are areas of friction
– Hype/Other Irritations
– Name Calling
– Sloppy/Biased Reporting
– Tabloid Journalism
– Advertising Influence
4. Hype/Other Irritations
Use of over used words: “unique”
“revolutionary”
Using gimmicks to sell a story
– Make sure there is a news hook and clear connection
between item and news you are announcing
– Send items reporters can use
– Consider creative packaging instead of promotional
item
– Think simply (one item)
5. Sloppy/Biased Reporting
Execs think news coverage often reflects a
reporter’s bias
Execs believe journalists don’t do their
homework and have no background in the
subject they are covering
6. Sloppy Cont’
Execs also don’t understand how the media
operate and what they need; therefore, they may
give vague answers or stonewall
– Reduce by:
Educating execs on how media operate, basic news values
Train execs to give brief answers (soundbites)
Provide extensive background information to reporters
7. Tabloid Journalism
Becoming more prevalent
Things to consider when dealing
w/sensationalist media:
– Never do adversarial interview alone. Have media-
savvy attorney sit in on the interview
– Research reporter and know his/her method of
questioning
– Don’t accept any document on camera
– Get a commitment that you will be able to respond
to accusations made by others
8. Advertising Influence
Most media dependent on ad revenues
Influencing news content
– Some newspapers, magazines run stories that
prominently feature their advertisers
– Big advertisers may demand advance warnings about
controversial articles, so it can decide whether to pull
its ad
Ex., many airlines demand The New York Times yank
their ads if they appear near news of an air crash
9. Individual Interviews
Interview the reporter first
Anticipate questions
Know your audience
Develop a message
Answer questions, but link them to your message whenever
possible
Conclusions first, back up with facts
NEVER answer hypothetical questions
Always answer positively; it’s the answer that counts, not
the question
10. News Conferences
Reporters ask questions simultaneously
Significant news to announce
– Crises
– # of requests from reporters
– New, MAJOR product introduced
Consider
– Time
– Location
– Invitations
– Organized
– Conclusion
11. Media Tours
Personal visits to multiple cities and media
outlets
Objective is to:
– Generate coverage (schedule interviews w/print and
broadcast)
– Establish a working relationship (visit w/reporters to
educate them about a product or organization, etc.)
12. Previews and Parties
Used for:
– Opening of a new facility
– Launch of a new product
– Announcement of a new promotion for an already
established product
– Often held in the evening
13. Press Junkets
Trips of reporters paid for by company so the
reporter can view a new clothing line, product,
etc.
Used a lot in the travel industry
Also used in movie, fashion industries
Some debate about whether this is ethical or not
14. Editorial Board Meetings
Meet with board members of the newspaper to
educate them on a cause/issue, position of your
organization, etc.
Visit to request coverage and editorials
supporting a particular cause
Used by non-profits, associations, political
candidates, trade groups, etc.
15. A Media Relations Checklist
Know your media
Limit your mailings
Localize
Send newsworthy information
Avoid gimmicks
Be environmentally friendly
Be available/accessible
Get back to reporters
Answer your own phone
16. Checklist Cont’
Be truthful
Avoid “off-the-cuff” remarks
Protect exclusives
Be fair
Help the photo/video journalists
Explain
Remember deadlines
Praise good work
Correct errors POLITELY
17. Advertising Influence Cont’
A Question of Ethics
– How does PR person sort out the media that are
“for sale” and those that maintain high standards?
– Should you build ad costs into your PR budget?
– If publication insists you buy an ad to get news
coverage, should you?
– Is buying an ad in exchange for news coverage or
paying an editor a consulting fee a violation of ethics
or just good business?