Mastering Change: Essential Skills to Transform Yourself and Others

MASTERING
CHANGE:
ESSENTIAL SKILLS TO
TRANSFORM YOURSELF AND
OTHERS
By Bill Bayer

TV History
Date Milestone
1939 Black & White TV Exhibit at World’s Fair
1948-1959 Community Antenna Television in US & Canada
1952 UHF Broadcasting allowed by FCC (70 channels)
1954 Color Television – Rose Bowl Parade
1956 Wireless TV Remote Control
1962 Satellite TV Transmission
1971 First Cable TV converter
Copyright William W Bayer 2013

TV History (Continued)
Date Milestone
1972 HBO – First Pay TV network in US
1975 VHS (and Betamax) videotaping formats
1995 DVD’s and DVD Players
1998 High Definition TV
1999 Digital Recorders – TiVo, PVR, DVR
1999 Plasma and LCD Displays
2010 3D TV at Consumer Electronics Show

Office Equipment
Date Milestone

1869 Remington Typewriter

1945 Army – Electronic Numerator, Integrator, Analyzer,
and Computer (ENIAC)
1950’s Electric Typewriters

1950’s Univac – first commercial computer system

1970’s Typewriter competes with Word Processors

1976 Wozniak and Jobs found Apple Computer

Office Equipment (Continued)
Date Milestone

1960’s Copiers use ordinary paper

1970’s Facsimile (Fax) machines in common use

1981 IBM personal computer (DOS)

1985 Windows – makes computer “easy to use”
1990’s Computer networks in most offices

1990’s Email, internet, connecting personal computer

2000’s Cell Phones, Tablets, Mobile Internet Access

Family Demographics Changes
1960
  2010
72% married 51% married
5% Divorced 14% Divorced

9% Widowed 6% Widowed

15% Never Married 28% Never Married


Family Demographics Changes
1960
  2010
11% of children live 27% of children live
apart from their father apart from their father
4% live apart from Mom
8% live apart from Mom
Avg. hours Dads spend
Avg. hours Dads spend
with children = 2.6
with children = 6.5
Moms = 10.6
Moms = 12.9

Stock Market Returns - Dow
 Since 1900, Total Dow = 9.4%.(P=4.8%; Div=4.6%)
 Since 1929, before the crash, total return of 8.8%

 Since end of 1932 (after the crash), 11.1%

 25 years from 1987 through 2012, 10.6%

 13 years since 1999 (Dot Com bubble peak) 3.4%

 Since 2007 - 2.6%

 Total return in 2012 – 10.1%

Stock Market Returns - NASDAQ
 Price in 1978 – 99.77
 Peak in 1987 – 455.20, avg. annual gain of 18%

 1994, before internet boom – average of 14%

 Peak in 2000 – average 19.5%

 To low in early 2009 – average 8.5%

 To end of 2012 – average of 10.5%

(Excludes dividends)

Realities About Change
 Change happens continuously
 Change is occurring at a faster pace
 Instant access to information today accelerates
change
 Recent social changes (divorce, married women
working, single parent homes, abortion, gay rights,
children raised by unmarried couples, etc.) have
occurred at a higher pace than any time in history.

The Ultimate Reality About Change
If we do not learn to deal with
change in a timely and effective
manner, our ability to succeed is
impaired and our ability to
survive is threatened.

Conclusion
 The ability to deal effectively with change
is critical to success in all phases of life.
Workplace
Family and Relationships
Personal
Wealth Creation

The Challenge
How do we equip ourselves to
consistently be able to adapt to
change more efficiently than
others do?


Why do we Resist Change?
Security
Fear of Loss
Influence of and Resistance from
Others
Behavioral Style

Impact of Behavior Styles
DISC
High D’s and High I’s Enjoy
Change (32%)
High S’s and High C’s Resist
Change (68%)

Keys to Mastering Change
Attitude
Information
Goals
Plans
Actions

Attitudes About Change Limit Change

Cultural bias for the status quo
Workplace and school rules and
traditions emphasize structure
Example – Medicating those who
are inattentive in school

Attitudes About Change(Cont.)
Change is seen as threatening
Change is often associated with
pain
Most people are pessimists
Change requires strong self-belief

First Change your Attitude
Make a decision to equip
yourself for change
Become pro-active about change
Embrace change as an
opportunity when it comes

Timely Information is Critical
Change that surprises is difficult
to deal with and emotionally
damaging
Information allows us to
anticipate change

Increase Your Information
Timely
Accurate
Dependable
Differentpoint of view
Learn from experts

Identify Exceptional Sources
Publications
Blogs
Internetand other Newsletters
Pay for quality information from
experts

Information Ideas
Barron’s
WSJ
The Economist
Industry newsletters
Books

More Information Ideas
Good internet sites
Blogs
CalculatedRisk.com
MichaelHyatt.com
BillBayer.net

Information Ideas – Social Trends
Pew Research
Gallup Polls
Political Trends – RealPolitics
NY Times


Information Ideas on the Edge
Magazines at the library
Shopping Mall Research
New Music - The Lyrics
Talk to your Kids (Or someone
else’s)

When Change Happens . . .
Or when you initiate it
What is the threat or reason for
the change?
What is the Goal?
Why is it important to Change?

Set Clear Goals for the Change
What is the specific expected
result?
How will you measure success?
How will you measure progress?


Develop a Plan
Step by step list of everything that
needs to be done.
If others are involved, list what they
need to do.
Also develop a plan to educate and
motivate the team

Actions – Individual Change
Take Action
Taking the first step is key
Your plan should include specific
scheduled time on a regular basis
to work on the changes
Measure progress daily vs. plan

Actions Needed to Lead Others
Initiate
Personal Action
Communicate the Plan Clearly
Lead by Example
Continuously Communicate &
Encourage

Leading Change - Initiate
Ifyou are to successfully lead
change, the team needs to visibly
see you taking action to
implement the change – esp. at
the beginning

Leading Change - Communicate
Meet with team to discuss the
reasons for the change and why it is
critical
Go over the plan and modify the
plan based on feedback – But not
the goal!

Leading Change - Example
Initiate
action
Set an example by doing the
hard stuff
Be cool under pressure or when
obstacles are encountered

Leading Change - Encourage
Be visible throughout the process
Anticipate obstacles and resistance
and respond to them like they were
expected
Over-communicate if necessary


In Closing
 Change happens continuously
 Change is occurring at a faster pace

 Instant access to information today accelerates
change
 Expect more social changes

 Successful people must master the skills required
to change quickly and effectively.

Final Point
People who become proficient at
dealing effectively with change
have a sustainable advantage
throughout their life.


Mastering Change: Essential Skills to Transform Yourself and Others

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