2. WP2 Objective
The objective of the WP2 experiment is to:
– Evaluate different SME’s Homecare and Independent Living services in
another country
– Provide a “lessons learned” in transferring or setting-up cross border
Homecare and Independent Living Living Lab projects
– Assess
• what kind of ecosystem, value network and common approach needs to be in place to
conduct cross-border pilots (in the domain of H&IL)
• to what extent it helps to do cross-border experiments faster, easier and more
efficiently
This has to result in
– specific information results related to the impact of remote gateway and
sensor-based systems on the daily practices of people
– a set of requirements and guidelines for setting up such cross-border
projects.
3. WP2 Expected results
The expected results from the Homecare and Independent
Living (H&IL) experiment are:
1. Overview of the different contextual factors related to
the Homecare and Independent Living domain
2. A common approach for setting up experiments within a
cross-border network of H&IL LL including:
1. a transfer strategy and protocol
2. Validated methods and tools for a cross-border eHealth network
3. Evaluation of the benefits of a cross-border network in
exploring new and emerging markets
4. Addressing the needs/questions of the SMEs involved
5. WP2 Resources
Schedule: M1-M30
Resources: Total 113 PMs over 30 months
Partners and contact persons:
• AALTO: Hendrik Hielkema (Task Lead 2.4)
• FV: Marianne Dannbom (Task lead 2.1)
• IBBT: Bram Lievens (Task Lead 2.5)
• IAV: Bidatzi Marin (Task Lead 2.2)
• AIM: Daan Velthausz (Task Lead 2.3)
• TLV: Saar De Zutter, Henk Van Steenkiste
• INN: Tim Van den Dool
• LOGICA: Gohar Sargsyan, Chris Bannink
6. WP2 Deliverables
Nr. Title Lead PM M.
2.1 Identification of requirements FHV 7 M3
AVAILABLE
2.2 Common Living Lab approach IAV 10 M9
SUBMITTED M15
2.3 Set-up the local experiment in the remote Living Lab AIM 33 M12
FORESEEN M16
Evaluation and recommendations report on the cross
2.4 HSE 42 M29
border experiment
Strategy for setting up cross border pilots in Homecare and
2.5 IBBT 21 M29
Independent Living domain
7. WP2 Set-up
• Cluster four Living Labs that focus on H&IL
applications, services and technologies within this field
• Transfer two types of IDS from one Living Lab to another
– Homecare platform XtramiraTM From Belgium to Finland
– ADL sensor network From the Netherlands to Spain
8. WP2 Specific Focus
• Project-specific focus
– Investigate feasibility and value of a common Ecosystem
Approach for cross-border piloting
– Identifying the homecare and independent Living specific
elements crucial in cross-border collaboration
– Facilitate SMEs to explore new market opportunities by
performing cross-border pilots
– Challenging the current role of Living Labs
9. Pilot 1: Videophony for extramural care
and independent living
• Original Set-up:
– Belgian Living Lab: IBBT
– Belgian SME: Televic - Xtramira™ is a videophony solution
compatible with existing personal alarm systems to
facilitate extramural care & independent living
– Finnish Living Lab: Forum Virium Helsinki
– Finnish Research Institute: Aalto University
13. Pilot 1 Development
• New local projects
• Business opportunities for local
actors
Setting-up common
eco-system
LocaL eco-system
14. Pilot 1 Development
• New local projects
• Business opportunities for local
actors
Setting-up common
eco-system
• New international projects
• Business adjustments
LocaL eco-system
15. Pilot 1: Partners, Roles and Outcomes
Partners Role in the common eco- Outcome
system
IBBT Connect local SME New collaborations wit local SME and
Provide research insights to remote Living Lab
Belgium
APOLLON Partners
partners
Televic Transferring new market Insights in new market
Specific business leads
Impact on organisation
Forum Virium Setting up comon eco-system New project with additional partners
Finland
in Finland
Aalto University Perform user research Increased knowledge
Palmia Integration and evaluating Assessment of videophone service in
Living Lab
serrvice their organisation
contacts
Domain
Extended Domain
Terveykeskus Supporting the experiment, Added value of new technologie in the
Ecosystem
providing the necessary wlefare of people
environment
Tunstall Providing alternative solution Assessment of their product
Domain
SME
for local partner needs Real business opportunity and lead
16. Pilot 2: ADL
• The ADL sensor network is an
intelligent service for the informal
care.
• Set of sensors (motion-detection,
connections…) that detects &
monitor activities within the home.
• Alarms can be defined and triggered
by different rules.
• Rules for alarm can be defined on
sensor level, quite flexible
• The alarms are being send via e-mail
and SMS
17. Pilot 2 Development
• New local projects
• Strengthen internal position
Setting-up common
eco-system
• Service sold
• Take-over of INN activities
LocaL eco-system
19. Pilot 3: I Can Help
• I Can Help is a location based social emergency
service
– iOS application
– Central webbased management platform
• Objective:
– Test and validate the service
– Entering a new market
• New country
• New segment
• Partners involved
– From Netherlands: Logica, AIM and CM
(subcontracting)
– From Belgium: IBBT, city of Turnhout/social
public welfare organisations
20. Pilot 3 Development
• New market opportunities
• Commercialization track of the
service
Setting-up common
eco-system
• New projects
• Strategic collaboration for LL
LocaL eco-system
21. Pilot 3: Partners, Roles and Outcomes
Partners Role in the common eco- Outcome
system
IBBT Setting up a common eco- New and sustainable collaborations wit
Belgium
system local actor and remote Living Lab
APOLLON Partners
Connect local actor
Performing the user research
Logica Setting up comon eco-system Market insights
SME Domain contacts Netherlands
in Finland Input for further commercialization
path
AIM Supporting the local partner in New collaborations with partner
the Living Lab process
City of Turnhout & Integration and evaluating the Assessment of videophone service in
public social welfare serrvice their organisation
Living Lab
Extended Domain
organisation
Ecosystem
? ? ?
CM2 Providing alternative features Learning process of offering services in
Domain
(in subcontracting) another country
22. WP2 Results: Pilot Level
• Videophony for extramural care and independent living
• Finding the right eco-system
• Identifying a clear business opportunity for experimenting
• Contextualizing the Xtramira services
• Alternative pilot – with new eco-system partners service providers
• Activity daily Living system
• Repositioning of the ADL system business model
• Adjusting the service for a global deployment
• Testing and validating the service in an iterative way (different cycles)
• Spin-out the service
• I Can Help App
• Assessment of the application and service
• Adjusted for a new market
• New country, new segment
• Piloted with a user group of ca. 20 users
• Capturing feedback
• Lessons learned on
• Technological issues
• Business model
• User behavior
23. WP2 Results: Common Ecosystem
Approach
Home care
organization
Insurance Government
Living
Care receiver Developer
Lab
Informal care
Service provider
giver
Operator
24. WP2 Results: Project Level
• For SMEs
• Insights in new markets
• Clear business opportunities
• Assessment of their service
• Entry point to new eco-systems
• Commercialization of the product
• For Living Labs
• New methods and tools that can be offered
• Insights in homecare and independent Living specific cross-
border Living Lab issues
• New collaborations
• Connection with new eco-systems
25. Homecare & Independent Living Domain
Network
• Dissemination & exploitation
– ICT2010
• Organization of (local) workshops
– Barcelona workshop (March 19th, 2010)
– Joint workshop with ENoLL on thematic cross border
(December 13th, 2010)
• SME promotion and stimulation
– Additional partners
26. Key Lessons learned
• With regard to the eco-system:
– a common eco-system isn’t feasible for a number of
reasons
• the domain of Health the eco-system is too specific for each
country.
• the eco-system comprehends more then only a network of
partners
– contextual factors such as rules and regulations, business
structures…
• necessary to find a good match between the various
stakeholders
– eco-system is a necessary condition in setting-up cross-
border pilots
• built around roles and responsibilities
• involvement of these partners driven by a clear need and fit
• Preferably a bottom-up process on all levels
27. Key Lessons learned
• With regard to the cross-border aspect
• Working in a cross-border network do facilitate SMEs
to enter foreign markets
• The local Living Lab acts as a broker
• Need for a good and thorough feasibility
• Technological
• Market
• In homecare and independent Living there are some
critical elements
28. Critical elements
Privacy
Access to
end- Liability
users
Rules
and
Ethics
regulatio
ns Critical
elements in
cross-border
pilots in Health Local
Trust assessme
nt
Cost Safety
Maturity
29. Success stories
• For INNOVITING
• Changes in the services
• New sensors vendor
• Redesigned the web application
• Changed the business case from consumers to home care organizations
• The ADL system is a sold spin-off from INNOVITING to Livind (Adesys and
Bureauvijftig)
• LOGICA
• No leads in other markets
• Now investigating other business models for their service
• Preparing the commercialization of the
• For ArteConnect & TUNSTALL
• Additionally involved in the pilot
• Match different players
• Integrated service now commercially offered
30. WP2 Sustainability
• Providing the strategy and structure for a thematic
domain network
• Addressing specific topics
• All partners are part of the thematic domain network on
Health and Well-being
• Methods and tools integrated in the knowledge center
• Services for cross-border piloting available in the market
place
