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Building Team Backlogs to unleash
    the power of retrospectives
        Experience report
               by
   Bhuwan Lodha | Kanchan Khera

         @bhuwan | @k_khera
We are here to share our
    experiences on building
    team backlogs
    And making retrospective sessions
    enjoyable and effective

    And would love to learn from your experiences
    as well…
1
ONE WORD




    Give us the ONE WORD that comes to your
    mind about retrospectives (in your teams)
2
Watch video at https://vimeo.com/49589446
3
Most of us understand the IMPORTANCE of retrospectives…


          So what’s missing?
4
So here is our take on the key
    challenges..


    1. Recipe is unclear
    2. Spice is missing
    3. Is the Kitchen right?


6
Challenge #1 – Unclear Recipe




7
    No clear framework for retrospectives
Introducing a new framework

                                Choose your style
       Team
       Backlog                                             Great
                                                           Team




                 Action items     Continuous Improvement



8
Build a team backlog for a great team
     Retro #   Priority   Action Item                 Owner      Status       Effort   Impact     Impact
               #                                                                                  sprint

     1         1          Setup build monitor         Rahul      Impediment   Large    Medium
                                                                                       (8 pts)
     1         2          Block weekly standing       Veena      Pending      Small    Large
                          time with sponsor team                                       (12 pts)
     1         3          Complete first 4hr          Rahul,     Done         Large    Large      Sprint 3
                          training session on         Pete                             (12 pts)
                          Selenium
     2         4          Get better headset for      Biju       Done         Medium   Medium     Sprint 3
                          Veena                                                        (5 pts)

     1         5          Set up leave calendar for   Abhishek   Done         Small    Medium     Sprint 4
                          the team                                                     (5pts)

     2         6          Have team lunch             Rahul      Pending      Small    Medium
                                                                                       (5 pts)




9
         Average velocity of impact : (12+5+5)/2=11
Measuring impact:
                                                                      Great

                     Team’s journey from Good to Great
        25

        20

        15

        10                                                           Impact

        5    Good

        0
             Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 5 Sprint 6



10
Working with a team backlog
     Who owns the backlog
     Team backlog is owned by somebody on the team or a scrum master
        - keeps track of progress
        - helps team steer action items to closure
        - helps team prioritize

     Leveraging Retrospectives
         - Every retro has first 5 min dedicated to talk about the action
     items
          - And last 5 min to plan and prioritize on next action items
              identified


11
Working with the team backlog
     Play it like a game

     Start early and set rhythm

     Have clear roles, who is doing what

     Make rules
            (sample)
            - No Laptops
            - No two retrospectives sound the same
            - Only on Fridays
            - On Time or Ice Cream
12
Working with the team backlog
The 5 Whys technique to get clear action items
       Flurry of leaked bugs                     Technical issue

       Very little automation testing

       Lack of skills (selenium)

       Lack of training for Selenium

       No one talks about trainings

       Manager does not believe in trainings     People issue
13
Challenge #2




               We do it the same way.. over and over again


       SPICE is missing…
14
Here are a few MASALA references
      I hate.. I love..
      Rate yourself
      Happiness meter
      Hey, Stranger!
      Focus Focus Focus !
      Appreciation only
      What did I learn?
      The Big Picture

15
      Is this our best?
IHate.. I Love..
       Text


      Suitable for teams that have a lot of emotions
      which do not come out in traditional retro
      sessions




16
Rate Yourself
       Text



      Suitable for teams which are complacent and
      need to define the next level




17
What did I learn?
      Text



      Suitable for teams which are too involved in the
      project work. Need to get the spirit of learning
      imbibed




18
Focus Focus Focus
      Text


      Suitable for teams which need to focus deeper
      on certain topics (For
      example, testing, collaboration etc.)




19
What’s your favorite flavor?




20
Challenge #3

     The RIGHT Kitchen

     Retrospectives do not fly far unless
     the organization nurtures a culture
     that supports them




21
All this works because we have
     teams with motivated
     individuals, wanting to take on a
     journey from being Good to
     GREAT…
     THANK YOU…
     bhuwan_lodha@mckinsey.com
     kanchan_khera@mckinsey.com


22

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Building 'Team Backlog' to unleash the power of retrospectives

  • 1. Building Team Backlogs to unleash the power of retrospectives Experience report by Bhuwan Lodha | Kanchan Khera @bhuwan | @k_khera
  • 2. We are here to share our experiences on building team backlogs And making retrospective sessions enjoyable and effective And would love to learn from your experiences as well… 1
  • 3. ONE WORD Give us the ONE WORD that comes to your mind about retrospectives (in your teams) 2
  • 4. Watch video at https://vimeo.com/49589446 3
  • 5. Most of us understand the IMPORTANCE of retrospectives… So what’s missing? 4
  • 6. So here is our take on the key challenges.. 1. Recipe is unclear 2. Spice is missing 3. Is the Kitchen right? 6
  • 7. Challenge #1 – Unclear Recipe 7 No clear framework for retrospectives
  • 8. Introducing a new framework Choose your style Team Backlog Great Team Action items Continuous Improvement 8
  • 9. Build a team backlog for a great team Retro # Priority Action Item Owner Status Effort Impact Impact # sprint 1 1 Setup build monitor Rahul Impediment Large Medium (8 pts) 1 2 Block weekly standing Veena Pending Small Large time with sponsor team (12 pts) 1 3 Complete first 4hr Rahul, Done Large Large Sprint 3 training session on Pete (12 pts) Selenium 2 4 Get better headset for Biju Done Medium Medium Sprint 3 Veena (5 pts) 1 5 Set up leave calendar for Abhishek Done Small Medium Sprint 4 the team (5pts) 2 6 Have team lunch Rahul Pending Small Medium (5 pts) 9 Average velocity of impact : (12+5+5)/2=11
  • 10. Measuring impact: Great Team’s journey from Good to Great 25 20 15 10 Impact 5 Good 0 Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 5 Sprint 6 10
  • 11. Working with a team backlog Who owns the backlog Team backlog is owned by somebody on the team or a scrum master - keeps track of progress - helps team steer action items to closure - helps team prioritize Leveraging Retrospectives - Every retro has first 5 min dedicated to talk about the action items - And last 5 min to plan and prioritize on next action items identified 11
  • 12. Working with the team backlog Play it like a game Start early and set rhythm Have clear roles, who is doing what Make rules (sample) - No Laptops - No two retrospectives sound the same - Only on Fridays - On Time or Ice Cream 12
  • 13. Working with the team backlog The 5 Whys technique to get clear action items Flurry of leaked bugs Technical issue Very little automation testing Lack of skills (selenium) Lack of training for Selenium No one talks about trainings Manager does not believe in trainings People issue 13
  • 14. Challenge #2 We do it the same way.. over and over again SPICE is missing… 14
  • 15. Here are a few MASALA references I hate.. I love.. Rate yourself Happiness meter Hey, Stranger! Focus Focus Focus ! Appreciation only What did I learn? The Big Picture 15 Is this our best?
  • 16. IHate.. I Love.. Text  Suitable for teams that have a lot of emotions which do not come out in traditional retro sessions 16
  • 17. Rate Yourself  Text  Suitable for teams which are complacent and need to define the next level 17
  • 18. What did I learn?  Text  Suitable for teams which are too involved in the project work. Need to get the spirit of learning imbibed 18
  • 19. Focus Focus Focus  Text  Suitable for teams which need to focus deeper on certain topics (For example, testing, collaboration etc.) 19
  • 21. Challenge #3 The RIGHT Kitchen Retrospectives do not fly far unless the organization nurtures a culture that supports them 21
  • 22. All this works because we have teams with motivated individuals, wanting to take on a journey from being Good to GREAT… THANK YOU… bhuwan_lodha@mckinsey.com kanchan_khera@mckinsey.com 22