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Our Iceberg is 
Melting 
Coping with change when the world as 
we know it is shifting……or melting 
By Brent Galloway 
School of Education 
Brent__Galloway@Twitter.com
Urgent Matters: 
Moments that change your 
life 
MY STORIES 
• My first teaching job 
• The week before my wedding 
• Big strike/Teaching in Australia 
• A gift named “Justine” 
• Empty Gardens 
• Curling is bad for your health (part 
1)
Let’s Date 
(or at least agree to see other people) 
My Breakfast Date 
with ___________ 
My Lunch Date 
with ___________ 
Afternoon Tea 
with ___________ 
My Dinner Date 
with ___________
Urgent Matters: 
Moments that change your 
life 
YOUR STORIES 
• What moments in your personal 
histories have caused a great deal of 
change, challenge or stress? 
• What moments in your work histories 
have caused a great deal of change, 
challenge or stress? 
TURN & TALK: Breakfast Date
A Unique Cast of Characters 
• Fred, the curious and observant 
• Alice, a penguin boss, action-oriented 
• Louis, the head penguin of the Penguin 
Leadership Council 
• Buddy (storyteller, man of the people) 
• The Professor (intelligent, scientific) 
• Sally Ann (a young child/student in the 
colony) 
• NoNo (the name says it all)
The Problem: 
Our Iceberg REALLY is melting 
• What if……our “iceberg” melted, or even 
worse “exploded”? What would happen 
to our “penguin” way of life? What would 
happen to our children? How would we 
survive? 
• Step 1: Create a sense of urgency to 
deal with the difficult problem and DO 
NOT FEAR CHANGE
Back to Reality: What if…..? 
• …we could no longer use Context Based Learning as 
an instructional approach due to budget restraints? 
• …our class sizes doubled (once again due to budget 
restraints) or our student numbers dropped by 50% 
• …your workload was changed….tomorrow? 
• …a new Dean was appointed who had a different vision 
for the Nursing program? 
• …Red Deer was not successful in its bid to host the 
Canadian Winter Games resulting in the cancellation of 
the Health and Wellness Centre? 
• …the Alberta government outlawed and disbanded the 
“United Nurses of Alberta” union? 
• …the Canadian government adopted a two tier 
public/private health care system? 
TURN & TALK: Lunch Date 
List 3 steps/ideas to deal with this
The Answer is ALWAYS in the 
room 
(and I don’t mean the room at the top) 
• Step 2: Carefully select a group of 
varying skills/background to guide the 
change 
• Step 3: Using evidence, collaborate to 
create a “sensible” vision for the future
Communicate Communicate 
Communicate 
• Step 4: Communicate the vision so 
others will understand and accept it 
• How has Red Deer College’s transition to a 
new School/leadership model been 
communicated to the students, to 
staff/faculty, and to the public? 
• TURN & TALK: Afternoon Tea Date
ENERGY Needed! 
• Step 5: Remove obstacles to action. Decide 
how you will deal with change and determine 
how you will use your energy (positive 
ways/negative ways) 
• What obstacles are in the way of you doing 
your best work? How can you remove these 
obstacles? 
TURN & TALK: Dinner Date
CELEBRATE……and often 
• Step 6: Create success quickly and 
celebrate (and not with squid & fish) 
• What are the “wins” in the work that 
you do?
TRUE GRIT 
• Step 7: Never Give Up until the 
change is firmly established (and 
check in) 
• Remember: Failure often precedes 
success, and change is difficult 
• A new message: “We’ve ALWAYS 
done it that way” is not a solution
Yah-buts, Quackers, & 
Shoulders 
• Step 8: Ensure that the changes will not 
be overcome by stubborn, hard-to-die 
traditions, but ensure that the past is 
honored (as well as the people) 
• Alternatives to the above: 
– I wonder if….. 
– Use “we could” instead of “we should” 
– “Tell me what you are thinking?” 
– “Focus on the solutions, not the problems” 
• Remember: Some sacred cows make 
great ground beef
…and Remember 
• We are Human Beings, not Human Doings 
• Think BATNA and the power of CHOICE 
• Accept that “Change is the only constant” 
• “We are the change we have 
been waiting for”…Gandhi 
• “Rather than waiting for the 
storm to pass, dance in the rain” 
• Icebergs will always melt; it is the colony of 
penguins that is important. Think TEAMS. 
• Celebrate the past, enjoy the present, and 
embrace the future…..it is a lot more fun! 
WE 
R 
NOT 
THE 
I 
C 
E 
B 
E 
R 
G
…and now “The Curling Story” part 2
Our Iceberg is 
Melting 
Coping with change when the world as 
we know it is shifting……or melting 
By Brent Galloway 
School of Education 
Brent__Galloway@Twitter.com

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Our Iceberg is Melting

  • 1. Our Iceberg is Melting Coping with change when the world as we know it is shifting……or melting By Brent Galloway School of Education Brent__Galloway@Twitter.com
  • 2. Urgent Matters: Moments that change your life MY STORIES • My first teaching job • The week before my wedding • Big strike/Teaching in Australia • A gift named “Justine” • Empty Gardens • Curling is bad for your health (part 1)
  • 3. Let’s Date (or at least agree to see other people) My Breakfast Date with ___________ My Lunch Date with ___________ Afternoon Tea with ___________ My Dinner Date with ___________
  • 4. Urgent Matters: Moments that change your life YOUR STORIES • What moments in your personal histories have caused a great deal of change, challenge or stress? • What moments in your work histories have caused a great deal of change, challenge or stress? TURN & TALK: Breakfast Date
  • 5. A Unique Cast of Characters • Fred, the curious and observant • Alice, a penguin boss, action-oriented • Louis, the head penguin of the Penguin Leadership Council • Buddy (storyteller, man of the people) • The Professor (intelligent, scientific) • Sally Ann (a young child/student in the colony) • NoNo (the name says it all)
  • 6. The Problem: Our Iceberg REALLY is melting • What if……our “iceberg” melted, or even worse “exploded”? What would happen to our “penguin” way of life? What would happen to our children? How would we survive? • Step 1: Create a sense of urgency to deal with the difficult problem and DO NOT FEAR CHANGE
  • 7. Back to Reality: What if…..? • …we could no longer use Context Based Learning as an instructional approach due to budget restraints? • …our class sizes doubled (once again due to budget restraints) or our student numbers dropped by 50% • …your workload was changed….tomorrow? • …a new Dean was appointed who had a different vision for the Nursing program? • …Red Deer was not successful in its bid to host the Canadian Winter Games resulting in the cancellation of the Health and Wellness Centre? • …the Alberta government outlawed and disbanded the “United Nurses of Alberta” union? • …the Canadian government adopted a two tier public/private health care system? TURN & TALK: Lunch Date List 3 steps/ideas to deal with this
  • 8. The Answer is ALWAYS in the room (and I don’t mean the room at the top) • Step 2: Carefully select a group of varying skills/background to guide the change • Step 3: Using evidence, collaborate to create a “sensible” vision for the future
  • 9. Communicate Communicate Communicate • Step 4: Communicate the vision so others will understand and accept it • How has Red Deer College’s transition to a new School/leadership model been communicated to the students, to staff/faculty, and to the public? • TURN & TALK: Afternoon Tea Date
  • 10. ENERGY Needed! • Step 5: Remove obstacles to action. Decide how you will deal with change and determine how you will use your energy (positive ways/negative ways) • What obstacles are in the way of you doing your best work? How can you remove these obstacles? TURN & TALK: Dinner Date
  • 11. CELEBRATE……and often • Step 6: Create success quickly and celebrate (and not with squid & fish) • What are the “wins” in the work that you do?
  • 12. TRUE GRIT • Step 7: Never Give Up until the change is firmly established (and check in) • Remember: Failure often precedes success, and change is difficult • A new message: “We’ve ALWAYS done it that way” is not a solution
  • 13. Yah-buts, Quackers, & Shoulders • Step 8: Ensure that the changes will not be overcome by stubborn, hard-to-die traditions, but ensure that the past is honored (as well as the people) • Alternatives to the above: – I wonder if….. – Use “we could” instead of “we should” – “Tell me what you are thinking?” – “Focus on the solutions, not the problems” • Remember: Some sacred cows make great ground beef
  • 14. …and Remember • We are Human Beings, not Human Doings • Think BATNA and the power of CHOICE • Accept that “Change is the only constant” • “We are the change we have been waiting for”…Gandhi • “Rather than waiting for the storm to pass, dance in the rain” • Icebergs will always melt; it is the colony of penguins that is important. Think TEAMS. • Celebrate the past, enjoy the present, and embrace the future…..it is a lot more fun! WE R NOT THE I C E B E R G
  • 15. …and now “The Curling Story” part 2
  • 16. Our Iceberg is Melting Coping with change when the world as we know it is shifting……or melting By Brent Galloway School of Education Brent__Galloway@Twitter.com