Best Workplaces Conference- January 2012

1. Guiding Leaders Along their
Path to Management at
Qualcomm
Anil Jacob

2. Fortune 500 Company
Celebrating more than 25 years of driving the
evolution of wireless communications
Making wireless more personal, affordable and
accessible to people everywhere
World’s largest fabless semiconductor
company, #1 in wireless
Member of the S&P 100 & 500 Indexes
2011 All-America
Executive Team
Award Winner
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3. Leading the Semiconductor Industry
WIRELESS FABLESS RFIC SEMICONDUCTOR
COMPANY COMPANY COMPANY COMPANY
Source: iSuppli for Dec. 2011
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4. Our Business
Enabling the next evolution of wireless through….
 Technology Licensing
 Chipsets and System Software
 Wireless Multimedia
 Mobile Display Technology

5. The India Experience
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6. Evolution

7. The Future of Learning
 Disruptive technologies are creating new tools for
learning
 Social learning is generating new opportunities for
collaboration
 Economic changes are altering business and
revenue models
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8. Qualcomm’s Leadership Pipeline: Key Business
Drivers
Growth depends upon continuous supply of qualified,
ready leaders
New business models call for increased depth, breadth
and diversity of leadership
Increased organization complexity drives a need for
improved visibility to key talent groups/skill sets
Opportunities for development drives employee
engagement and retention
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9. Leadership Pipeline Components
Assessment Development Rewards
Succession Planning Formal Learning Performance
Talent Review Process Programs Management
Top Technical Talent On-boarding Leadership Awards
Identification Development Planning Visibility Opportunities
Top Leader Identification Planned Rotations
Talent Profiles Executive Coaching
Mentoring
VP Assimilation
Assessments
Talent Committees
Affinity Groups
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10. Qualcomm Manages Key Talent Pools to
Ensure a Sufficient Leadership Pipeline
 T3
Top Leader
Top Technical Specific Skillset
Talent Talent Councils
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11. Qualcomm Leadership Dimensions
Model
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12. Leadership Development Track: Core Flagship Programs
Contain Many Blended Learning Components
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13. Qualcomm’s Emerging Leader Program Framework
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14. Emerging Leader Program
Interactive Webinars
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15. Emerging Leader Program:
Online Community Site
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17. Management Skills Program
Day 1. Concepts of leadership
Creating an employee development plan
Situational leadership
Leadership styles and how to use them based on Maturity
Learning from Transformation leaders
Day 2. Supporting the team
Coaching
Supporting
Delegating
Day 3. Interpersonal skills
effective conversations
Having a Performance Improvement dialogue
Video role plays
Self awareness (DISC, Leadship effectiveness description)
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18. Qualcomm’s Other Leadership Development
Initiatives (Not Program Based)
 Leadership Assessments
 Site specific Leadership/Manager Development Plans
Individualised
 New Executive/Manager Assimilation
 New Executive Check-In Process at 90-120 day points
 Development Plans
 Executive On-boarding
 Executive Coaching
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19. Lessons Learned
 Be willing to iterate the process
 Shift technology
 Do trials to see what works and fits the culture
 Use technology to assist with program management – go for learner
self management as much as possible
 Honor the workload of the employees
 Evaluate and measure as you go. Our success case research led us
to the following improvements
• Educate managers on suggested actions and behaviors to support the participants during and
after the program.
• Create process for selecting peer mentors with commonalities.
• Create additional guidelines around who are the ideal candidates
• Provide on-the-job assignments based on content to increase application.
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20. Thank You!