1. Our Great Place To Work Story
Anupam Pahuja, GM & Head, PayPal India Development Center.
October 2011

2. PayPal
A Quick Introduction
190 global markets | 20 local language sites | 25 currencies
Connecting…
Buyers Developers Sellers
Confidential and Proprietary 2

3. PAYPAL VISION FILM
Confidential and Proprietary 3

4. eBay
An Outstanding Experiment on Community Building
“What I wanted to do was create an efficient market,
where regular people could compete with big businesses
... it was a little bit of an experiment.“ - Pierre Omidyar
Confidential and Proprietary 4

5. Our Core Values
1
We believe people are basically good
2
We recognize and respect everyone as a unique individual
3
We believe everyone has something to contribute
4
We encourage people to treat others the way we want to be treated
5
We believe that an honest, open environment can bring out the best in people
Confidential and Proprietary 5

6. The Perfect Company Culture!
Confidential and Proprietary 6

7. So what has worked for us in India?
1. Inclusiveness
2. Empowerment
Confidential and Proprietary 7

8. 1. Inclusiveness
Amalgamating 4 Different Entities
Providing a unified experience
Hiring for
non FTE’s
Compensation Performance
Guidelines Management
PayPal
Employees
&
Contractors
Participation
Training &
in employee
Development
Programs
Reward &
Recognition
Programs
Confidential and Proprietary 8

9. 1. Inclusiveness
Reward & Recognition Programs
Spot Awards
The Paypalian Award
Angel Awards
The Technology Leadership Award
Labrats
PayPal Appreciates Talent (PAT)
Skunkworks
Special Awards
Shazam!
Project Awards
Patent Awards
Confidential and Proprietary 9

10. 2. Empowerment
Empower Technologists. Unleash Possibilities.
Revolutionize commerce with rapid innovation and flawless execution that
delights our customers
Customer Innovation Delivery
We deliver informed value We lead the market, using We deliver with
and superior customer insight to launch and outstanding quality and
experience innovate new ventures and rapid time to market
products
People
PayPal Technology has a culture of success established through high performing, motivated
and informed people
Operational Excellence
Our architecture and infrastructure is secure, flexible, scalable and reliable
Confidential and Proprietary 10

11. 2. Empowerment
Our Philosophy
Technology Drives Business
No Marketing / Sales Department
People do what they love and love what they do
Career Paths
Decentralized ownership
Owning Domains from India | Beyond Staff Augmentation
Developing Entrepreneurs
Ideation Conceptualization Productization
Confidential and Proprietary 11

12. A Dose of Everything!
Confidential and Proprietary 12

13. A Dose of Everything!
Confidential and Proprietary 13

14. Q and A
October 2011