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benjaminball.com
Could you be
More Persuasive
with Investors?
A white paper for private equity firms
Prepared by
Benjamin Ball Associates
benjaminball.com
OUR EXPERIENCE
Louise Angus
Benjamin Ball Associates
1 King Street, London, EC2V 8AU
+44 20 7193 0130
louise@benjaminball.com
benjaminball.com
EXECUTIVE SUMMARY
When pitching to investors, you have one chance to make a good impression
Our research amongst experienced GPs and LPs shows strong and consistent
views about what it takes to be successful in fund raising.
Benjamin Ball Associates has distilled their best practice fund raising advice into an
essential 7-step process:
1. Know your LP – do your research beforehand
2. Be clear about what you are offering – have a simple message
3. Make it easy for the investor – structure your meeting and story well
4. Keep the PowerPoint short
5. Be honest, be straightforward
6. Make sure you look good as a team
7. Aim for a long-term relationship
Benjamin Ball Associates are presentation experts who help fund managers and
companies look and sound impressive when communicating with investors. They
do this by crafting powerful investor stories, clear presentation materials and
engaging performances in pitch meetings.
Benjamin Ball Associates
1 King Street, London, EC2V 8AU
+44 20 7193 0130
info@benjaminball.com
benjaminball.com
STEP 1: KNOW YOUR LP – DO YOUR RESEARCH
BEFOREHAND
When fund-raising, the investor presentation is only a small part of the process. To look
and sound impressive, there are essential rules to follow. For example, you must research
your LP before meeting.
The checklists that we produce at Benjamin Ball Associates help you identify exactly what
information is most useful before each meeting. For example, you should establish what
similar investments that LP currently holds and know the professional background of each
person you are meeting.
To be successful, you need to know to whom
you are pitching. By doing your research, you
can have a proper conversation with that
investor, rather than just pitching yourself.
“You need to understand what we LPs are
looking for and how we work.” says Tom
Chandos of Esmee Fairburn Foundation “For example, all our initial screening is handled
by Cambridge Associates, so you need to impress them first.”
STEP 2: BE CLEAR ABOUT WHAT YOU ARE OFFERING – HAVE
A SIMPLE MESSAGE
A consistent theme from LPs and GPs we spoke to is the importance of making it easy for
the investor. Too many funds over-complicate their investor proposition. A fundamental
part of the work Benjamin Ball Associates does is to transform complicated stories into
simple clear messages. Ideally, one message.
Once developed, this message then
underpins all elements of fund marketing and
communication.
Conrad Tsang of Baring Private Equity Asia
sums it up perfectly when he advised, “You want a single short memorable message. It
makes it much easier for the LP. For example the line ‘A Chinese Private Equity Healthcare
Fund’ it’s clear and simple”. This point is emphasised by Tina Wei of FLAG Capital “You
need to be clear what it is you are trying to sell.”
“Every LP is different. The
better you know them, the better
you can connect with them”
Stuart Schonberger, CDH Investments
“You must have one simple
core message”
Tina Wei, FLAG Capital
benjaminball.com
STEP 3: MAKE IT EASY FOR THE INVESTOR – STRUCTURE
YOUR MEETING
Crafting a powerful and simple story is not easy. But it is the essence of a strong successful
pitch. One piece of advice we give is to keep first pitches at a high level. They should be
more about the What, the Why and the Who of the fund rather than the How.
So that you start with the right messages,
the more you can demonstrate the
alignment of interests between the LP and
the GP the better. An LP is looking for
drive, hunger and stability. So this needs
to come across. In later pitches you need
to reinforce these attributes.
Benjamin Ball stresses the importance of understanding the basic psychology of
persuasion, including audience attention levels. “Using these ideas to structure your pitch,
you can be much more persuasive.”
“Have a clear story.” says Sherry Lin, of Mousse Capital. “You might even do some PR so
that people have heard of you beforehand.”
Stuart Schonberger reminds us that fund-raising is no different from marketing. “You need
to have a conversation with the LP and connect with them.”
Stuart is positive about the value of pre-marketing to LPs before you start formal
fundraising. “You should go out early with a 5-10 page book. LPs don’t want to see you
only when you are fund-raising.”
STEP 4: KEEP THE POWERPOINT SHORT
A common mistake we see from our clients is a long and complex pitch book. There is a
misconception about the use of PowerPoint and how best to get a powerful investment story
across. There is no point creating good looking but lengthy and unfocused documents. At
Benjamin Ball Associates we create powerful targetted documents that make a real impact.
Benjamin Ball Associates puts a lot of
effort into creating high-impact visual aids
so that the fund and the team stand out.
“It’s all about avoiding that dreadful feeling
of someone turning the pages of a
PowerPoint document” says Benjamin
Ball.
STEP 5: BE HONEST, BE STRAIGHTFORWARD
“The goal from your first meeting
is to get another meeting. No
more than that”
Lucian Wu, Paul Capital
“Keep your pitch books light.
Leave the detail to be discussed in
the second or third meeting”
Lucian Wu of Paul Capital
benjaminball.com
Although it seems an obvious point, many funds fail to understand this. Because the fund-
raising process is all about building trust and showing integrity it is more important than ever
to be completely open and clear with your potential investors.
Tina Wei of FLAG Capital is clear what impresses her: “So many people are reluctant to
talk about their mistakes. One fund stood out when we met them. They started by talking
about the mistakes they had made and what had been learned from them.”
Alice Chow, of Squadron Capital recommends: “Beware of overused hype, such as talking
about your ‘good deal flow’. A good PE fund does not have deal flow; it goes out and finds
its own deals.”
Tom Chandos knows what he prefers
“What I like to see is a low bulls**t
quotient. For example, I’ve seen a lot of
people trying to create an artificial
differentiation about their fund. LPs can
see through this.”
Conrad Tsang has an interesting angle. He suggests taking along your deal list. “The deal
is the essence of the PE fund. LPs love talking about your deals. Then if you say you need
so much money to close this particular deal, it is very real and tangible.”
“When in doubt, tell the truth.” Tom Chandos recommends.
STEP 6: MAKE SURE YOU LOOK GOOD AS A TEAM
Because investors are assessing the management team, its ability to execute the strategy,
and how well they work together, you need to show how effective you are: individually and
as a group. That is why at Benjamin Ball Associates we do a lot of our delivery training with
video cameras.
As well as improving individual
performances, we also analyse how the
team interacts and what to change to
make a more powerful impression.
“What I look for is team dynamics,” says Tina Wei of FLAG Capital. “For example, body
language is important.”
“Make a lasting impression in your
first meeting”
Alice Chow, Squadron Capital
“You can tell a lot if just one
person in the team does all the
talking”
Tina Wei, FLAG Capital
benjaminball.com
STEP 7: AIM FOR A LONG-TERM RELATIONSHIP
Because the first meeting with an investor is like a first date, it is critical to get that meeting
just right. Which questions you ask, how you interact, and how you tell your story all adds
up to an impression that will determine whether you get a second meeting or not. That is
why at Benjamin Ball Associates we spend so much time with our GP clients role-playing all
types of LP meeting. In this way, when the first real meetings happen, the GP team is fully
prepared.
Leeong Li of Commonfund Capital says “We
like to see thoughtfulness. We track people
through a few funding cycles; then we can
see how they work.”
“This is a long term business. You will be in touch with LPs for 5, 10 or 15 years” says
Stuart Schonberger of CDH. “It’s about connecting and making it personal.”
Research by Professor Amy Cuddy at Harvard Business School shows the importance of
likeability in professionals pitching to financiers. A lot of the work Benjamin Ball Associates
does with asset managers is to ensure likeability by creating engaging documents,
messages and personal interaction.
BACKGROUND
Benjamin Ball chaired a series of Panels at SuperReturn China 2012. The theme was Fund
Raising for Private Equity Firms. Taking part in the panels were some of the most
successful and respected funds managers and LPs investing in Asia.
Those participating in the panels included:
Tina Wei of Flag Capital a $4.4bn Fund of Funds that invests $350m pa
Tom Chandos of Esmée Fairbairn Foundation, a £1.3bn grant-maker
Conrad Tsang of Baring Private Equity Asia who closed a $2.5bn Fund V in 2011
Stuart Schonberger of CDH Investments China’s most respected PE firm
Lucian Wu of Paul Capital, voted PEI Secondaries Firm of the Year in Asia
Others quoted were also speaking at SuperReturn China.
“I hate seeing GPs who think
fundraising is a waste of time”
Tom Chandos, Esmée Fairbairn
benjaminball.com
ABOUT BENJAMIN BALL ASSOCIATES
Benjamin Ball Associates helps financial organisations pitch, present and persuade.
Working with senior management, we help people get their messages across persuasively
and confidently. Our approach assures rapid long lasting results. Based in the UK, we
work throughout the world.
We add value by advising alternative
investment managers how to be more
effective with their fundraising and investor
presentations.
We improve valuations of portfolio companies
on exit by helping the management get their
story across powerfully.
We do this by creating powerful investor
stories, clear presentation materials and
engaging performances in pitch meetings.
We are known for our cost effective services
that deliver excellent value.
Because the team consists of financial and
communication professionals, you get expert
advice on every aspect of your investment
communications.
To discuss how we can help you pitch, present and persuade contact:
Louise Angus
Benjamin Ball Associates
1 King Street, London, EC2V 8AU
+44 20 7193 0130
louise@benjaminball.com
“The new presentation properly
represents the professional
institutional quality of our fund”
Erwin de Klein, Saemor Capital
“the most valuable 3 hours I’ve
spent with anyone in a long time”
Mick May, CEO, Blue Sky
“I wouldn't hesitate in
recommending their services.”
Gemma Godfrey, Investment Committee
Chairman, Credo Capital
“This training has contributed
directly to new business –
including a new FTSE100 client
Michelle Elstein, Head of Business
Development, Olswang LLP
“undoubtedly improved the
outcome and offer we received”
Liz Warner, CEO, Betty TV

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Could You Be More Persuasive With Investors? Private Equity White Paper- Benjamin Ball Associates

  • 1. benjaminball.com Could you be More Persuasive with Investors? A white paper for private equity firms Prepared by Benjamin Ball Associates
  • 2. benjaminball.com OUR EXPERIENCE Louise Angus Benjamin Ball Associates 1 King Street, London, EC2V 8AU +44 20 7193 0130 louise@benjaminball.com
  • 3. benjaminball.com EXECUTIVE SUMMARY When pitching to investors, you have one chance to make a good impression Our research amongst experienced GPs and LPs shows strong and consistent views about what it takes to be successful in fund raising. Benjamin Ball Associates has distilled their best practice fund raising advice into an essential 7-step process: 1. Know your LP – do your research beforehand 2. Be clear about what you are offering – have a simple message 3. Make it easy for the investor – structure your meeting and story well 4. Keep the PowerPoint short 5. Be honest, be straightforward 6. Make sure you look good as a team 7. Aim for a long-term relationship Benjamin Ball Associates are presentation experts who help fund managers and companies look and sound impressive when communicating with investors. They do this by crafting powerful investor stories, clear presentation materials and engaging performances in pitch meetings. Benjamin Ball Associates 1 King Street, London, EC2V 8AU +44 20 7193 0130 info@benjaminball.com
  • 4. benjaminball.com STEP 1: KNOW YOUR LP – DO YOUR RESEARCH BEFOREHAND When fund-raising, the investor presentation is only a small part of the process. To look and sound impressive, there are essential rules to follow. For example, you must research your LP before meeting. The checklists that we produce at Benjamin Ball Associates help you identify exactly what information is most useful before each meeting. For example, you should establish what similar investments that LP currently holds and know the professional background of each person you are meeting. To be successful, you need to know to whom you are pitching. By doing your research, you can have a proper conversation with that investor, rather than just pitching yourself. “You need to understand what we LPs are looking for and how we work.” says Tom Chandos of Esmee Fairburn Foundation “For example, all our initial screening is handled by Cambridge Associates, so you need to impress them first.” STEP 2: BE CLEAR ABOUT WHAT YOU ARE OFFERING – HAVE A SIMPLE MESSAGE A consistent theme from LPs and GPs we spoke to is the importance of making it easy for the investor. Too many funds over-complicate their investor proposition. A fundamental part of the work Benjamin Ball Associates does is to transform complicated stories into simple clear messages. Ideally, one message. Once developed, this message then underpins all elements of fund marketing and communication. Conrad Tsang of Baring Private Equity Asia sums it up perfectly when he advised, “You want a single short memorable message. It makes it much easier for the LP. For example the line ‘A Chinese Private Equity Healthcare Fund’ it’s clear and simple”. This point is emphasised by Tina Wei of FLAG Capital “You need to be clear what it is you are trying to sell.” “Every LP is different. The better you know them, the better you can connect with them” Stuart Schonberger, CDH Investments “You must have one simple core message” Tina Wei, FLAG Capital
  • 5. benjaminball.com STEP 3: MAKE IT EASY FOR THE INVESTOR – STRUCTURE YOUR MEETING Crafting a powerful and simple story is not easy. But it is the essence of a strong successful pitch. One piece of advice we give is to keep first pitches at a high level. They should be more about the What, the Why and the Who of the fund rather than the How. So that you start with the right messages, the more you can demonstrate the alignment of interests between the LP and the GP the better. An LP is looking for drive, hunger and stability. So this needs to come across. In later pitches you need to reinforce these attributes. Benjamin Ball stresses the importance of understanding the basic psychology of persuasion, including audience attention levels. “Using these ideas to structure your pitch, you can be much more persuasive.” “Have a clear story.” says Sherry Lin, of Mousse Capital. “You might even do some PR so that people have heard of you beforehand.” Stuart Schonberger reminds us that fund-raising is no different from marketing. “You need to have a conversation with the LP and connect with them.” Stuart is positive about the value of pre-marketing to LPs before you start formal fundraising. “You should go out early with a 5-10 page book. LPs don’t want to see you only when you are fund-raising.” STEP 4: KEEP THE POWERPOINT SHORT A common mistake we see from our clients is a long and complex pitch book. There is a misconception about the use of PowerPoint and how best to get a powerful investment story across. There is no point creating good looking but lengthy and unfocused documents. At Benjamin Ball Associates we create powerful targetted documents that make a real impact. Benjamin Ball Associates puts a lot of effort into creating high-impact visual aids so that the fund and the team stand out. “It’s all about avoiding that dreadful feeling of someone turning the pages of a PowerPoint document” says Benjamin Ball. STEP 5: BE HONEST, BE STRAIGHTFORWARD “The goal from your first meeting is to get another meeting. No more than that” Lucian Wu, Paul Capital “Keep your pitch books light. Leave the detail to be discussed in the second or third meeting” Lucian Wu of Paul Capital
  • 6. benjaminball.com Although it seems an obvious point, many funds fail to understand this. Because the fund- raising process is all about building trust and showing integrity it is more important than ever to be completely open and clear with your potential investors. Tina Wei of FLAG Capital is clear what impresses her: “So many people are reluctant to talk about their mistakes. One fund stood out when we met them. They started by talking about the mistakes they had made and what had been learned from them.” Alice Chow, of Squadron Capital recommends: “Beware of overused hype, such as talking about your ‘good deal flow’. A good PE fund does not have deal flow; it goes out and finds its own deals.” Tom Chandos knows what he prefers “What I like to see is a low bulls**t quotient. For example, I’ve seen a lot of people trying to create an artificial differentiation about their fund. LPs can see through this.” Conrad Tsang has an interesting angle. He suggests taking along your deal list. “The deal is the essence of the PE fund. LPs love talking about your deals. Then if you say you need so much money to close this particular deal, it is very real and tangible.” “When in doubt, tell the truth.” Tom Chandos recommends. STEP 6: MAKE SURE YOU LOOK GOOD AS A TEAM Because investors are assessing the management team, its ability to execute the strategy, and how well they work together, you need to show how effective you are: individually and as a group. That is why at Benjamin Ball Associates we do a lot of our delivery training with video cameras. As well as improving individual performances, we also analyse how the team interacts and what to change to make a more powerful impression. “What I look for is team dynamics,” says Tina Wei of FLAG Capital. “For example, body language is important.” “Make a lasting impression in your first meeting” Alice Chow, Squadron Capital “You can tell a lot if just one person in the team does all the talking” Tina Wei, FLAG Capital
  • 7. benjaminball.com STEP 7: AIM FOR A LONG-TERM RELATIONSHIP Because the first meeting with an investor is like a first date, it is critical to get that meeting just right. Which questions you ask, how you interact, and how you tell your story all adds up to an impression that will determine whether you get a second meeting or not. That is why at Benjamin Ball Associates we spend so much time with our GP clients role-playing all types of LP meeting. In this way, when the first real meetings happen, the GP team is fully prepared. Leeong Li of Commonfund Capital says “We like to see thoughtfulness. We track people through a few funding cycles; then we can see how they work.” “This is a long term business. You will be in touch with LPs for 5, 10 or 15 years” says Stuart Schonberger of CDH. “It’s about connecting and making it personal.” Research by Professor Amy Cuddy at Harvard Business School shows the importance of likeability in professionals pitching to financiers. A lot of the work Benjamin Ball Associates does with asset managers is to ensure likeability by creating engaging documents, messages and personal interaction. BACKGROUND Benjamin Ball chaired a series of Panels at SuperReturn China 2012. The theme was Fund Raising for Private Equity Firms. Taking part in the panels were some of the most successful and respected funds managers and LPs investing in Asia. Those participating in the panels included: Tina Wei of Flag Capital a $4.4bn Fund of Funds that invests $350m pa Tom Chandos of Esmée Fairbairn Foundation, a £1.3bn grant-maker Conrad Tsang of Baring Private Equity Asia who closed a $2.5bn Fund V in 2011 Stuart Schonberger of CDH Investments China’s most respected PE firm Lucian Wu of Paul Capital, voted PEI Secondaries Firm of the Year in Asia Others quoted were also speaking at SuperReturn China. “I hate seeing GPs who think fundraising is a waste of time” Tom Chandos, Esmée Fairbairn
  • 8. benjaminball.com ABOUT BENJAMIN BALL ASSOCIATES Benjamin Ball Associates helps financial organisations pitch, present and persuade. Working with senior management, we help people get their messages across persuasively and confidently. Our approach assures rapid long lasting results. Based in the UK, we work throughout the world. We add value by advising alternative investment managers how to be more effective with their fundraising and investor presentations. We improve valuations of portfolio companies on exit by helping the management get their story across powerfully. We do this by creating powerful investor stories, clear presentation materials and engaging performances in pitch meetings. We are known for our cost effective services that deliver excellent value. Because the team consists of financial and communication professionals, you get expert advice on every aspect of your investment communications. To discuss how we can help you pitch, present and persuade contact: Louise Angus Benjamin Ball Associates 1 King Street, London, EC2V 8AU +44 20 7193 0130 louise@benjaminball.com “The new presentation properly represents the professional institutional quality of our fund” Erwin de Klein, Saemor Capital “the most valuable 3 hours I’ve spent with anyone in a long time” Mick May, CEO, Blue Sky “I wouldn't hesitate in recommending their services.” Gemma Godfrey, Investment Committee Chairman, Credo Capital “This training has contributed directly to new business – including a new FTSE100 client Michelle Elstein, Head of Business Development, Olswang LLP “undoubtedly improved the outcome and offer we received” Liz Warner, CEO, Betty TV