Steve Teets is a senior project manager with over 20 years of experience in call center operations and management. He has a proven track record of successfully managing client relationships, delivering project results, and motivating teams. References provided by past clients and colleagues commend Steve for his technical skills, commitment to clients, ability to solve complex problems, and talent for driving outcomes.

1. Senior Project Manager Committed Reliable Honest Skilled Communicator Listener Analytical Thinker Flexible Complex Problem Solver Relationship Builder Focused Leader Motivator Professional Results Driven Detail Oriented Innovative Teamwork Creative Integrity Dedicated Tenacious High Ethics Responsible Passionate Energetic Positive Attitude Confident Self-Starter Enthusiastic Steve Teets

2. Call Center Experience Technical Management Specialist 8 Years AOL Broadband Supervisor Senior Project Manager CompuServe Acting Ops Manager SES Process Champion Project Manager Workforce Analyst Time Warner Level III Tech Road Runner Tech Support Supervisor National Resource Analysis & Planning Manager - WFM Web TV Supervisor Worldcom Wireless Supervisor MSN Customer Service 6 Years

3. Call Center Experience Customer Care Expert 3 Years Reservation Sales POC for New Hires 1 st Place National Rent A Car Contest 1 800-CO-CARES AGENT Training Assistant

6. Best of Class Launch