SlideShare a Scribd company logo
1 of 15
Riordan Manufacturing Inc. Management Review 1 By: B. Dresen, J. Jimenez, J. Gracia, D. Kirkland
Contents Overview Human Resources Human Resources Information Systems Recommendations Legal Employee Production Non Production Suggestions Operations and Logistics Systems Recommendations 2
Overview Plastic Injection molding Industry leader. Employs 550 people globally. Locations in USA (GA, MI, CA) and China (Hangzhou). Projected annual sales of $46 million. 3
HumanResources Information Systems (Current) Excel based, only one person can access file at a time. Information manually input. Data changes are submitted by writing. Different people keep the system up to date. No data backup system and no security. No central location for information 4
Human Resources Information Systems (Recommendation) Implement PeopleSoft Positive ROI due to efficiency. Can integrate with Financials, CRM, HR. Allows organized and traceable information. Secured: Multi level access and roles Implement globally integrating whole organization. Centralized data location. Digital information. 5
Legal Business requires strategic risk assessment management tactics. Laws affecting company’s Assets People Money Monitor and react to changing laws. Production Non-production Employee 6
Legal: Employee  U.S. and China laws are different. Laws Wages Work safety Equal opportunity Authorities Department of Labor (DOL) Occupational Safety and Health Administrations (OSHA) 7
Legal: Production U.S. Customs Law regulate Import / Export Procedures Penalties Tariff statutes Product litigation Defects Personal injury 8
Legal: Non-production Monopoly laws regulate Trade and commerce Quality goods at reasonable prices Environmental protection laws Vary from country to country. Consumer laws Intellectual property Other: Criminal, tort, contract, tax. 9
Legal: Suggestion Current law and regulation awareness Local and from the countries they do business Employee rights Product laws International laws Review current systems to comply with legislations 10
Operations and Logistics Formed by: Product Development Detail engineering Market analysis New products Quality Comply to standards Quality assurance Logistics Product schedule Shipping and receiving Freights 11
Operations and Logistics: Systems Inventory System Material reception and usage New inventory (sub-assembly and final product) Customer shipping and billing system Customer order information Shipment information and tracking Both systems are maintained manually Information is captured on paper Clerk enters information into system 12
Operations and Logistics: Recommendations Implement system to store all inventory, order and shipment information. Data gathering through hand held devices Scan Arriving and used material Sub assemblies and final products while fulfilling orders Implement RFIDs or Barcode to track Inventory levels and location 13
References 14 Apollo Group, Inc. (2007). Riordan Manufacturing Retrieved May 22, 2009,  from:https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/Finance/RioFandA001.htm Department of Labor (2009) March 11, 2009, Retrieved June 6, 2009  http://www.bls.gov/cps/minwage2008.pdf Free Online Research Papers Copyright (© 2005-2009) Retrieved June 6th 2009  from http://www.freeonlineresearchpapers.com/riordan-international-marketing-plan Import and Export Laws Transportation (Copyright © 1996-2001) LAWDOG.COM Publishing,  Inc. Retrieved June 6th 2009 from http://www.lawdog.com/transport/export/export1.htm IMR TestLabs Litigation (2009) Litigation Retrieved June 6th 2009  From http://www.imrtest.com/industries_we_serve/litigation/index.html
References 15 Human Resource Management Wikipedia © 2009 Retrieved May 30th 2009  From http://en.wikipedia.org/wiki/Human_Resources_Management OPPAPERS.COM Copyright © 2009 OPPapers.com Retrieved May 30th 2009  From http://www.oppapers.com/essays/Bsa310-Service-Request-Sr-Rm-001-Riordan-Manufacturing/137988 PeopleSoft Planet © 2008 Nnigma, Inc. Retrieved May 23, 2009  From: http://www.peoplesoft-planet.com/whatispeoplesoft.html University of Baltimore Knowledge That Works Retrieved May 23, 2009  from: http://www.ubalt.edu/template.cfm?page=784 West’s Encyclopedia of American Law (Copyright 1997) West Group. Retrieved June 6th 2009 from http://iris.nyit.edu/~shartman/mba0101/trust.htm

More Related Content

What's hot

170 systems sales presentation
170 systems sales presentation170 systems sales presentation
170 systems sales presentation
Jill Jones
 
Sap Risk Advisory Service V1.0
Sap Risk Advisory Service V1.0Sap Risk Advisory Service V1.0
Sap Risk Advisory Service V1.0
agc infotech
 
Application in manufacturing sector
Application in manufacturing sectorApplication in manufacturing sector
Application in manufacturing sector
Hiren Selani
 

What's hot (20)

170 systems sales presentation
170 systems sales presentation170 systems sales presentation
170 systems sales presentation
 
Making MDM a Part of Your ERP Planning
Making MDM a Part of Your ERP PlanningMaking MDM a Part of Your ERP Planning
Making MDM a Part of Your ERP Planning
 
Webinar: Driving Real-dollar returns during ERP Implementations: The MDM Pers...
Webinar: Driving Real-dollar returns during ERP Implementations: The MDM Pers...Webinar: Driving Real-dollar returns during ERP Implementations: The MDM Pers...
Webinar: Driving Real-dollar returns during ERP Implementations: The MDM Pers...
 
Webinar: BrightPay Ireland Integration with AccountsIQ
Webinar: BrightPay Ireland Integration with AccountsIQWebinar: BrightPay Ireland Integration with AccountsIQ
Webinar: BrightPay Ireland Integration with AccountsIQ
 
Auditing as a profession
Auditing as a professionAuditing as a profession
Auditing as a profession
 
Introduction to production and operations management
Introduction to production and operations managementIntroduction to production and operations management
Introduction to production and operations management
 
Understanding Enterprise Quality Management Systems (EQMS)
Understanding Enterprise Quality Management Systems (EQMS)Understanding Enterprise Quality Management Systems (EQMS)
Understanding Enterprise Quality Management Systems (EQMS)
 
Introduction to production and operation management
Introduction to production and operation managementIntroduction to production and operation management
Introduction to production and operation management
 
Lecture 20 computer based accounting system -revenue cycle - accounting info...
Lecture 20  computer based accounting system -revenue cycle - accounting info...Lecture 20  computer based accounting system -revenue cycle - accounting info...
Lecture 20 computer based accounting system -revenue cycle - accounting info...
 
The relationship between operational management and business profit
The relationship between operational management and business profitThe relationship between operational management and business profit
The relationship between operational management and business profit
 
Context of the organization
Context of the organizationContext of the organization
Context of the organization
 
Strategically manage data quality in an erp rollout
Strategically manage data quality in an erp rolloutStrategically manage data quality in an erp rollout
Strategically manage data quality in an erp rollout
 
2 Minute Gap Analysis Worksheet
2 Minute Gap Analysis Worksheet  2 Minute Gap Analysis Worksheet
2 Minute Gap Analysis Worksheet
 
ERP
ERPERP
ERP
 
Production and operations management - Meaning
Production and operations management - MeaningProduction and operations management - Meaning
Production and operations management - Meaning
 
Production and Operation Management(Sarah Olivarez-Cruz)
Production and Operation Management(Sarah Olivarez-Cruz)Production and Operation Management(Sarah Olivarez-Cruz)
Production and Operation Management(Sarah Olivarez-Cruz)
 
Sap Risk Advisory Service V1.0
Sap Risk Advisory Service V1.0Sap Risk Advisory Service V1.0
Sap Risk Advisory Service V1.0
 
Unit1
Unit1Unit1
Unit1
 
Application of Operations Management
Application of Operations ManagementApplication of Operations Management
Application of Operations Management
 
Application in manufacturing sector
Application in manufacturing sectorApplication in manufacturing sector
Application in manufacturing sector
 

Similar to Ltb Week 6 Power Point

New System ProposalAutomatic truck to inventory database (.docx
New System ProposalAutomatic truck to inventory database (.docxNew System ProposalAutomatic truck to inventory database (.docx
New System ProposalAutomatic truck to inventory database (.docx
henrymartin15260
 
Proposal Riordan ManufacturingTitle page. Project on sc.docx
Proposal Riordan ManufacturingTitle page. Project on sc.docxProposal Riordan ManufacturingTitle page. Project on sc.docx
Proposal Riordan ManufacturingTitle page. Project on sc.docx
amrit47
 

Similar to Ltb Week 6 Power Point (20)

SCM CRP ERP Decision Support
SCM CRP ERP Decision SupportSCM CRP ERP Decision Support
SCM CRP ERP Decision Support
 
Time for Your Compliance Check-Up: How Mercy Health Uses Tripwire to Pass Audits
Time for Your Compliance Check-Up: How Mercy Health Uses Tripwire to Pass AuditsTime for Your Compliance Check-Up: How Mercy Health Uses Tripwire to Pass Audits
Time for Your Compliance Check-Up: How Mercy Health Uses Tripwire to Pass Audits
 
Brian Dirking Knowing Your Organizations Goals Before Choosing A Product
Brian Dirking Knowing Your Organizations Goals Before Choosing A ProductBrian Dirking Knowing Your Organizations Goals Before Choosing A Product
Brian Dirking Knowing Your Organizations Goals Before Choosing A Product
 
Overcoming the Challenges of Conducting a SRA
Overcoming the Challenges of Conducting a SRAOvercoming the Challenges of Conducting a SRA
Overcoming the Challenges of Conducting a SRA
 
Enterprise Analytics: Serving Big Data Projects for Healthcare
Enterprise Analytics: Serving Big Data Projects for HealthcareEnterprise Analytics: Serving Big Data Projects for Healthcare
Enterprise Analytics: Serving Big Data Projects for Healthcare
 
Mission3 Regulatory Information Management at DIA EDM
Mission3 Regulatory Information Management at DIA EDMMission3 Regulatory Information Management at DIA EDM
Mission3 Regulatory Information Management at DIA EDM
 
Chap18
Chap18Chap18
Chap18
 
New System ProposalAutomatic truck to inventory database (.docx
New System ProposalAutomatic truck to inventory database (.docxNew System ProposalAutomatic truck to inventory database (.docx
New System ProposalAutomatic truck to inventory database (.docx
 
Information system
Information systemInformation system
Information system
 
2007 mcom mis module 1.0
2007 mcom mis module 1.02007 mcom mis module 1.0
2007 mcom mis module 1.0
 
IT for mgrs2.pptx
IT for mgrs2.pptxIT for mgrs2.pptx
IT for mgrs2.pptx
 
Lecture 5 the information system a general model of ais:update version
Lecture 5  the information system   a general model of ais:update versionLecture 5  the information system   a general model of ais:update version
Lecture 5 the information system a general model of ais:update version
 
H1803014347
H1803014347H1803014347
H1803014347
 
Chap06
Chap06Chap06
Chap06
 
HRIS Issues
HRIS IssuesHRIS Issues
HRIS Issues
 
Proposal Riordan ManufacturingTitle page. Project on sc.docx
Proposal Riordan ManufacturingTitle page. Project on sc.docxProposal Riordan ManufacturingTitle page. Project on sc.docx
Proposal Riordan ManufacturingTitle page. Project on sc.docx
 
The Role of Community-Driven Data Curation for Enterprises
The Role of Community-Driven Data Curation for EnterprisesThe Role of Community-Driven Data Curation for Enterprises
The Role of Community-Driven Data Curation for Enterprises
 
What is Supply Chain Management System?
What is Supply Chain Management System? What is Supply Chain Management System?
What is Supply Chain Management System?
 
Case Study U.S. Strollers
Case Study U.S. StrollersCase Study U.S. Strollers
Case Study U.S. Strollers
 
chap18.ppt
chap18.pptchap18.ppt
chap18.ppt
 

More from belziebub (13)

Conflict Resolution
Conflict ResolutionConflict Resolution
Conflict Resolution
 
Running, Managing, And Operating A Corporation
Running, Managing, And Operating A CorporationRunning, Managing, And Operating A Corporation
Running, Managing, And Operating A Corporation
 
Running, Managing, And Operating A Corporation
Running, Managing, And Operating A CorporationRunning, Managing, And Operating A Corporation
Running, Managing, And Operating A Corporation
 
Collaboration in workplace
Collaboration in workplaceCollaboration in workplace
Collaboration in workplace
 
Crisis Management
Crisis ManagementCrisis Management
Crisis Management
 
Policies For Police Department
Policies For Police DepartmentPolicies For Police Department
Policies For Police Department
 
HIPAA
HIPAAHIPAA
HIPAA
 
HIPAA
HIPAAHIPAA
HIPAA
 
Hipaa
HipaaHipaa
Hipaa
 
Ethical Guidelinesmomo
Ethical GuidelinesmomoEthical Guidelinesmomo
Ethical Guidelinesmomo
 
Family And Juvenile Delinquency
Family And Juvenile DelinquencyFamily And Juvenile Delinquency
Family And Juvenile Delinquency
 
Innocense Commission
Innocense CommissionInnocense Commission
Innocense Commission
 
Managing Use Of Force 2
Managing Use Of Force 2Managing Use Of Force 2
Managing Use Of Force 2
 

Recently uploaded

Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Abortion pills in Kuwait Cytotec pills in Kuwait
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Dipal Arora
 

Recently uploaded (20)

VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 

Ltb Week 6 Power Point

  • 1. Riordan Manufacturing Inc. Management Review 1 By: B. Dresen, J. Jimenez, J. Gracia, D. Kirkland
  • 2. Contents Overview Human Resources Human Resources Information Systems Recommendations Legal Employee Production Non Production Suggestions Operations and Logistics Systems Recommendations 2
  • 3. Overview Plastic Injection molding Industry leader. Employs 550 people globally. Locations in USA (GA, MI, CA) and China (Hangzhou). Projected annual sales of $46 million. 3
  • 4. HumanResources Information Systems (Current) Excel based, only one person can access file at a time. Information manually input. Data changes are submitted by writing. Different people keep the system up to date. No data backup system and no security. No central location for information 4
  • 5. Human Resources Information Systems (Recommendation) Implement PeopleSoft Positive ROI due to efficiency. Can integrate with Financials, CRM, HR. Allows organized and traceable information. Secured: Multi level access and roles Implement globally integrating whole organization. Centralized data location. Digital information. 5
  • 6. Legal Business requires strategic risk assessment management tactics. Laws affecting company’s Assets People Money Monitor and react to changing laws. Production Non-production Employee 6
  • 7. Legal: Employee U.S. and China laws are different. Laws Wages Work safety Equal opportunity Authorities Department of Labor (DOL) Occupational Safety and Health Administrations (OSHA) 7
  • 8. Legal: Production U.S. Customs Law regulate Import / Export Procedures Penalties Tariff statutes Product litigation Defects Personal injury 8
  • 9. Legal: Non-production Monopoly laws regulate Trade and commerce Quality goods at reasonable prices Environmental protection laws Vary from country to country. Consumer laws Intellectual property Other: Criminal, tort, contract, tax. 9
  • 10. Legal: Suggestion Current law and regulation awareness Local and from the countries they do business Employee rights Product laws International laws Review current systems to comply with legislations 10
  • 11. Operations and Logistics Formed by: Product Development Detail engineering Market analysis New products Quality Comply to standards Quality assurance Logistics Product schedule Shipping and receiving Freights 11
  • 12. Operations and Logistics: Systems Inventory System Material reception and usage New inventory (sub-assembly and final product) Customer shipping and billing system Customer order information Shipment information and tracking Both systems are maintained manually Information is captured on paper Clerk enters information into system 12
  • 13. Operations and Logistics: Recommendations Implement system to store all inventory, order and shipment information. Data gathering through hand held devices Scan Arriving and used material Sub assemblies and final products while fulfilling orders Implement RFIDs or Barcode to track Inventory levels and location 13
  • 14. References 14 Apollo Group, Inc. (2007). Riordan Manufacturing Retrieved May 22, 2009, from:https://ecampus.phoenix.edu/secure/aapd/cist/vop/Business/Riordan/Finance/RioFandA001.htm Department of Labor (2009) March 11, 2009, Retrieved June 6, 2009 http://www.bls.gov/cps/minwage2008.pdf Free Online Research Papers Copyright (© 2005-2009) Retrieved June 6th 2009 from http://www.freeonlineresearchpapers.com/riordan-international-marketing-plan Import and Export Laws Transportation (Copyright © 1996-2001) LAWDOG.COM Publishing, Inc. Retrieved June 6th 2009 from http://www.lawdog.com/transport/export/export1.htm IMR TestLabs Litigation (2009) Litigation Retrieved June 6th 2009 From http://www.imrtest.com/industries_we_serve/litigation/index.html
  • 15. References 15 Human Resource Management Wikipedia © 2009 Retrieved May 30th 2009 From http://en.wikipedia.org/wiki/Human_Resources_Management OPPAPERS.COM Copyright © 2009 OPPapers.com Retrieved May 30th 2009 From http://www.oppapers.com/essays/Bsa310-Service-Request-Sr-Rm-001-Riordan-Manufacturing/137988 PeopleSoft Planet © 2008 Nnigma, Inc. Retrieved May 23, 2009 From: http://www.peoplesoft-planet.com/whatispeoplesoft.html University of Baltimore Knowledge That Works Retrieved May 23, 2009 from: http://www.ubalt.edu/template.cfm?page=784 West’s Encyclopedia of American Law (Copyright 1997) West Group. Retrieved June 6th 2009 from http://iris.nyit.edu/~shartman/mba0101/trust.htm