2. Company Overview
Name of Company: Wal-Mart
Type of Company: Retail Chain
Status in the Industry:
Share of the Market 20% of Retail
45% of Toys
Fortune 500 Standing 2nd
in 2012, 1st
in 2011
Sales (US) $446 Billion
Number of Employees 2.2 Million
(http://en.wikipedia.org/wiki/Walmart)
3. Latest Stock Market Quote:
http://finance.yahoo.com/q?s=WMT&ql=1
As one can see,Wal-Marthas gone up in stock from the previousday by .66. Wal-Marthas also been
climbingover the past 52 weeksfrom 57.57-79.50. The company is in goodshape.
5. Recent News and Developments:
http://finance.yahoo.com/news/wal-mart-ceos-pay-jumps-205428206.html
Recentlyinthe news,Wal-MartCEO,Mike Duke receiveda$2.6 million increaseinpay. Thiswasdue to
Wal-Mart’srisingsalesdespite anationwide economicslump. Mike Duke hasbeenthe Wal-MartCEO
since February2009, and hisbase salarywas $1.3 millionpluspossible incentives. Tore-ignite itsUS
business,he implementedlow pricesthroughoutitsstores,andbroughtbackcancelleditemsthat
customersdesired,whichincreasedWal-Martprofits.
7. Scope of the Company:
International 8500 stores in 15 countries
Names in other countries:
Mexico Walmex
UK Asda
Japan Seiyu
India Best Price
Subsidiaries: Sam’s Club
Corporate Officers: Founder Sam Walton
Chairman S. Robson Walton
President/CEO Mike Duke
http://en.wikipedia.org/wiki/Walmart
8. Products and Services (Divided into Departments):
Electronics Auto & Tires Apparel Photo Center
Books Sports/Outdoors Home
Home Improvement Baby Seasonal
Patio & Garden Toys Health Pets
Grocery Gifts/Registry Beauty Movies/TV
Video Games Party/Occasion Pharmacy
Jewelry
(With all of these departments and products in these
departments, Wal-Mart’s target is basicallyeveryone)
http://www.walmart.com/
9. InnovativeStrategies:
“Going Green”- provides efficient energy usage and
promotes good press
Business Tactics- Wal-Mart’s “everyday low prices” were
built on leveraging economies of scale, low-price Chinese
suppliers, advanced satellite-basedIT systems for inventory and
shelf management, and ‘float’ – paying suppliers in 90 days,
while selling their goods within 7.
http://www.slideshare.net/lekshmik/walmart-innovations-case-study
http://timnovate.wordpress.com/2008/03/05/business-model-innovation-at-wal-mart/
13. Web Analysis 2.0
Blog: “Walmart Moms”
Walmart Moms is a website which features mothers fromaround the
country (and even the world) fromdifferent types of backgrounds and
nationalities. These women are stay at home mothers, business women, mothers
who do arts and crafts, etc. The main page features all of the Walmart Moms and
their biographies. If you click on one of the Moms, you will be directed to her
personalwebpage whereyou can read her blogs, mostly pertaining to personal
experiences, home remedies, and recent situations. In one way or another, the
women were able to mention Walmart products to help with their situations.
Walmart has definitely maximized this Web 2.0 tool. The fact that they
used the idea of “Walmart Moms”(instead of using a cooperate blog), and having
their biographies online makes the consumer relate better, making Walmart feel
like the local general storeinstead of a gigantic cooperation. This gives the
consumer a more at home feeling.
16. Wiki: Shopwiki.com
Shopwiki.comis used by consumers who try to find the best deals for
certain products. Walmartutilizes this Web 2.0 tool by putting their products on
the websiteand coupons so consumers can print them out and use them at
Walmart, which increases revenue. One can utilize the wiki by first entering an
item a customer is interested in. Afterwards a list of items appear one can scroll
through, and whatstore you can buy it at. On the left you can narrow your search
by choosing a specific store to buy from. If Walmart has the item, Walmart will
appear on the left menu. There’s also an icon to click next to the productone is
interested in that can redirect you to the Walmart website.
Walmart uses this Web 2.0 very efficiently. Its presence is felt and Walmart
products areabundant on the website. Compared to how other companies use
wikis, it seems that consumers don’thaveas much controlover adding input
compared to other wikis. The control is left more to the retailers.
18. RSS Feeds: My Yahoo
Wal-Martuses RSS Feeds to promotenew products, and give recent news
articles relating to Wal-Mart. One can learn about these new products, and get
recent news instantly without going to the Wal-Mart personalwebsite or
searching the internet. A consumer can receive a Wal-Mart RSS Feed, if RSS Feeds
are available on their browser. If not, onecan go to an RSS Feed Website like
MyYahoo.comfor example. Firstopen the Wal-Mart Website and go to the RSS
Feed section. You can find the RSS Feed Section by typing RSS Feeds in the Wal-
Mart “Search” box. The Wal-Mart websitewith all of its possibleRSS Feeds will
appear, and whatever feeds you prefer, you can copy and paste the URL in the
appropriatefields, and the RSS Feed will appear on your browser, showing you
Wal-Martnews and products. Wal-Marthas RSS Feeds for all of its merchandise,
categorized by departments (electronics, housewares, etc.) and also by special
deals (clearances, Rollbacks, special buys, new arrivals, etc.)
Wal-Mart, since being a large retail chain has numerous RSS Feeds to
choosefrom, covering all of their products. The feeds are organized so a
customer can specify whatproducts they are interested in, which is appealing to
customers. Other companies’ feeds can be randomand customers have to search
harder for the perfect feed to suitthem to subscribeto.
20. Facebook: facebook.com/walmart
Facebook is a social network used to bring people together online. Itis the
biggest and mostpopular social network to date. As of December 2009, Facebook
reported that more than 30 million people had signed up. Wal-Martutilizes
Facebook to promote its brand. People can go to the Wal-Mart Facebook page
and push the “thumbs up” icon, meaning that person is a fan of Wal-Mart. When
the friends of that particular person explore his or her page, they can see that
that person “likes” Wal-Martand they can explore the Wal-Martpage “by way of”
their friend’s page. Wal-Martputs their information, biography, and products on
their page to promotetheir brand. If the friend likes whatthey see, they also can
“like” Wal-Mart and can be potential customers.
Wal-Mart’s presenceis felt on Facebook, having at least three different
pages to like. One page that sticks out is “People of Wal-Mart,” which a lot of
people like. Itshows humorous photos of people who shop at Wal-Mart all over
the country that dress outrageous, and do crazy things that people happen to
catch on their cell phone cameras. This informalpage is a strategy used by Wal-
Mart to attract clients, which is very innovativecompared to other companies.
22. Twitter: twitter.com
Twitter is also a social network which allows people to keep in touch with
each other by exchanging shortmessages of 140 characters or less. Wal-Mart
utilizes twitter by sending tweets to the public to promotetheir brand, to let
people know aboutnew products, futuresales, and unlike other Web 2.0 tools,
speak to the public on a personallevel, without a middleman like a news anchor
for example. Since Wal-Mart is the largest privateemployer in the country, they
have the right not to be involved in labor unions, and there have been past
situations with Wal-Mart and its employees. When these situations became
national news, Wal-Mart used Twitter as a platformto speak on thosematters,
defending their point of view. Twitter gave Wal-Martaccess to the nationwide
public without fear of a news anchor, or blogger twisting the company’s word
around. Wal-Martuses Twitter on an exceptional level compared to other
businesses becauseof this.
24. Web 2.0 Concepts and Applications
Folksonomy:
The collective result of whathappens when different people individually
apply tags to the same online content
Folksonomycanbe usedbybusinesspeople inafirm to label informationsootherpeopleinthe firm
can easilyfindthe neededdatainanotherdepartment. The otherpeoplecanalsolabel the information
undera differentname thatadifferentdepartmentinthe firmmightrecognize.
I can label myphotosonline andsendthemtomyfriend. Myfriendmightlabel itdifferentlythat
anotherpersonmightrecognize.
Textbook:Web2.0 ConceptsandApplications
25. Web Conferencing:
A servicethat allows conferencing events to be shared with remote
locations. These are sometimes referred to as webinars
Businessesuse thisWeb2.0tool to have meetingswithpeople thatare inotherparts of the country.
I can use thisWeb 2.0 tool to talkto my motherwholivesinNorthernVirginia,andtosee myniece
while Iam still inNorfolkattendingschool.
http://en.wikipedia.org/wiki/Web_conferencing
26. Mashup:
Web applications that combine content frommultiple online sources
Companiescanuse mashupstogain informationandpromote theirproducts. Forexample, Wal-Mart
can put multiple productstheypromoteonamashupwebsite,containingAPIsfromYouTube,Google,
etc.
I can use mashupsto listentomusicfrommultiple musicwebsitesatone time.
http://www.programmableweb.com/tag/photo
27. Social Bookmarking:
The process by which users sharethe URLs of their favorite Web sites
online, adding tags and additional commentary
Companiescanuse social bookmarkingtosave websitesthatmaybe beneficial tothe companytosocial
bookmarkingwebsiteslike socialbookmarking.com, andsendthe linktodifferent departments sothey
can alsobe aware of the newcontent.
I can use social bookmarkingtodo the same. I can save certainYouTube URLs insocialmarker.comand
sendthemto friends.
http://www.socialmarker.com/
28. Recommendations
Firstof all, I would like to say that this pilot coursehas taught me a lot
about how I can utilize the Web and Web 2.0 Concepts. I graduated high school
in the year 1999, and the Web has evolved tremendously since my last class
concerning the Internet. Facebook, RSS Feeds, mashups, and all other Web 2.0
tools werenon-existent. I learned how to utilize the Web to a higher capacity
after taking this course, and I will take this newfound knowledgewith me into the
business world. I was already awareof the social networks likeFacebook and
Twitter, but the Web 2.0 tools like LinkedIn, Delicious, folksonomy,and other
tools werenew to me. To be morecompetitive in the business world, I would
recommend utilizing more of the Web 2.0 tools that the averagestudent doesn’t
already know about, and to have the students create mashups as future
assignments, setup web conferences with the teacher and a group of students,
and to have the students send URLs to other students by using the process of
social bookmarking.