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Informing SoTL Using
Playtesting Techniques
Innovative Approaches to Data Gathering and Analysis

Fri. 8:30-9:30

Katrin Becker
&
Jim Parker
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What are we playing now?
Videogames
Game development
Player Experience
Playtesting
Back to School
Common Methodologies in SoTL
Looking Outside the Silo
The Game of School
Take-Aways
Resources

Overview
What are we playing now?
An interactive entertainment playable on a
computer based electronic device.
Computer Game – played on a computer (PC,
Mac, etc.)
Video Game – Played on a special purpose
device dedicated to playing games.
We can vary these definitions a bit.

What is a Video Game?
Computer games are enabled by software,
but are more than that.
A game can include design, art, music,
interaction, sets, props, narrative, actors,
a script.

Computer Games/Video Games
Computer Games/Video Games
Computer Games/Video Games
What do we not think of as a computer
game?
• Solitaire
• Chess
These games do not need a computer in
order to be played.
computer mediated

Computer Games/Video Games
Game development:
•
the creation of a computer game.
1.
2.
3.
4.

Design
Create assets including software
Play – any good? Bugs?
Iterate

Game Development
A computer game is not a software product.
It is a media product, like a TV show or motion
picture.
It contains software as a component, like a car.

So, when our movie is complete, how do we test
it?

What is a game?
We have people watch it!

Called a
test
screening.

Test Screening
We run the film, sometimes without special
effects, music, sound effects, or other post
production features.
We ask the audience questions about the film.
We sometimes have the cast or director there for
the audience to interrogate.
We sometimes watch the audience watch the
film.
Some groups even measure audience reactions
using blood pressure/skin response.

Test Screening
Why?
To find out if our film is hitting its target.

These are commercial items. The film has a target
audience and is intended to tell a specific story
in a specific manner.
If it is failing, we need to know early and know
why.

Test Screening
We apply similar techniques to videogames.

How does this apply to Games?
Games focus on the player experience.

The Player Experience
In the game industry we do a play test.
compare/contrast w/ what we do in the classroom...

We select a small sample of our target
audience to play the game.
We watch them play.
We ask them about their experience.

Play Testing
Is the game too easy (hard)?
Is the game easy to learn?
Are the controls intuitive (and typical)?
Is the interface clear and simple?
Is the art interesting?
Is the music appropriate and appealing?
Are the sound effects effective?
Is the story interesting?
Is the game FUN?

Play Testing
Play testing concerns itself with matters of
opinion and judgment, not fact.
What is fun, exactly?
What one player likes another may dislike.
How will we resolve these issues?

Play Testing
Play testing concerns itself with matters of
opinion and judgment, not fact.
What is fun, exactly?
What one player likes another may dislike.
How will we resolve these issues?

Play Testing
How do we conduct a play test?
First, select a competent test administrator (TA) to
be in charge.
TA selects 3-10 test subjects with the correct
demographics.
- Will be paid
- Will sign release forms (minors have parents
sign)

Play Testing
The TA prepares a set of questions to serve as
a pre/post test.
- Some dummy (unrelated) questions.
TA prepares a site where the game can be
played.
- Include a setup to do a short presentation
- Computers and installed games
- Set up for video and sound recording

Play Testing
Subjects are brought into the testing area.
- Are asked the pre-test questions.
- Are given the game instructions
- Are introduced to the game (short talk)
And then are asked to play it.

Play Testing
TA or delegate observes the play as it proceeds and
notes player reactions.
Play proceeds for 15 minutes followed by a break.
TA and player can exchange questions and
answers.
Play for another 15 minutes.
Post test questions.

Play Testing
Post test questions
-

Best parts
Worst parts (why?)
How easy to play?
Confusing parts
Exciting parts
Make sure releases are signed, pay the
players, and excuse them.

Play Testing
NOW turn off the video, label and seal it.
The dev team can watch it but cannot copy it or
send it across the Internet, and must return it.
Members of the development team can be at
the play test but must not interact with the
players, at least until the video is off and data
ceases to be collected.
Repeat testing cannot use the same subjects.

Play Testing
A report is made by synthesizing all of the
information seen during the test.
Should be informative to the development
team, so translation from player language to
developer language may be needed.
Note all times a player verbalizes and what is
happening.
Note player successes and failures and their
reaction to them.
Note well where the player stops
playing!

Play Testing
Exercise:
We are going to test a game.
In a small group (2-4) select one person to be the
test administrator. The others will be testers, and
need a computer.
Connect to www.minkhollow.ca/mackays
We’re going to play ‘War of the Swirls’
Go to the ‘How to Play’ page and read it. Go
back to the main page and be ready to begin.

Play Testing
Play Testing
Pre-test:
• Have you played a web based game
before?
• Which one (or 2)?
• How often?
What browser do you use?
• Do you own an iPad?

Play Testing
Now have the players begin to play.
The TA must observe the group, noting
important aspects of play. Write down the
observations.
Play for 5 minutes, then stop.

Play Testing
Post-test:
How far did you get in the game?
Was it easy to play?
What was the best part of the game?
Was there a frustrating aspect? What was it?
Did you have fun? Would you play again?

Play Testing
Conduct a 2-3 minute cool down session,
allowing the players to make any comments
they choose. Take note of these comments.
Afterwards, if it is wanted, the developers are
here and you can speak to them.

Hand in the reports first.

Play Testing
Back to School
Group 1:

Group 2:

Group 3:

Group 4:

Group 5:

Reports On
Particular Classes

Reflections On
Years Of Teaching
Experience, Implici
tly Or Explicitly
Informed By Other
Scholarship On
Teaching

Larger Contexts:
Comparisons Of
Courses &
Comparisons Of
Student Change
Across Time

Formal Research

Summaries And
Analyses Of Sets Of
Prior Studies

A. It worked!

D. Essays
Developing Good
Ideas

G. Qualitative
Studies Designed
To Explore A Key
Issue.

J. Experimental
Analyses

K. Annotated
Bibliographies.

B. Before & After:
Qualitative
Assessments Of
Changes In
Practice.
C. Before & After:
Quantitative
Assessments Of
Changes In
Practice.

E. Summaries Of
Expert Knowledge
Gained By SelfReflection And
Experimentation In
Ones Own
Teaching.
F. Integration Of
Larger Frameworks
With Classroom &
Curriculum
Practice

H. Quantitative
Comparisons Of
Different Courses
Or Sections
I. Comparisons Of
A Wide Array Of
Different Courses
Using A Common
Assessment
Instrument.

L. Brief, Annotated
Summaries Of Key
Findings In The
Research
Literature.
M. Formal
(Quantitative)
Meta-Analyses

Genres of SoTL

Credit: Craig E. Nelson, Professor Emeritus of Biology, Indiana University

Common Methodologies
Group 1:

Group 2:

Group 3:

Group 4:

Group 5:

Reports On
Particular Classes

Reflections On
Years Of Teaching
Experience, Implici
tly Or Explicitly
Informed By Other
Scholarship On
Teaching

Larger Contexts:
Comparisons Of
Courses &
Comparisons Of
Student Change
Across Time

Formal Research

Summaries And
Analyses Of Sets Of
Prior Studies

A. It worked!

D. Essays
Developing Good
Ideas

G. Qualitative
Studies Designed
To Explore A Key
Issue.

J. Experimental
Analyses

K. Annotated
Bibliographies.

B. Before & After:
Qualitative
Assessments Of
Changes In
Practice.
C. Before & After:
Quantitative
Assessments Of
Changes In
Practice.

"Play"testing?

E. Summaries Of
Expert Knowledge
Gained By SelfReflection And
Experimentation In
Ones Own
Teaching.
F. Integration Of
Larger Frameworks
With Classroom &
Curriculum
Practice

H. Quantitative
Comparisons Of
Different Courses
Or Sections
I. Comparisons Of
A Wide Array Of
Different Courses
Using A Common
Assessment
Instrument.

L. Brief, Annotated
Summaries Of Key
Findings In The
Research
Literature.
M. Formal
(Quantitative)
Meta-Analyses

Genres of SoTL

Credit: Craig E. Nelson, Professor Emeritus of Biology, Indiana University

Common Methodologies
How can we apply concepts of Playtesting to
Classroom research?

Looking Outside the Silo
1.
2.
3.
4.
5.
6.
7.
8.

Is the game too easy (hard)?
Is the game easy to learn?
Are the controls intuitive (and typical)?
Is the interface clear and simple?
Is the art interesting?
Is the music appropriate and appealing?
Are the sound effects effective?
Is the story interesting?
9. Is the game FUN?

Play Testing
1.
2.
3.
4.
5.
6.
7.
8.

Is the lesson too easy (hard)?
Is the lesson easy to learn?
Are the exercises intuitive (and typical)?
Is the interface clear and simple?
Are the visualizations interesting?
Is there audio and is it appropriate and
appealing?
Is there a worthwhile audio component?
Is the story interesting?
9. Is the activity FUN?

The Game of School
How can we use playtesting ideas to inform
our teaching?
SHOULD we consider "fun" in our lessons?
What can be gained by examining instruction
to assess
• levels of difficulty
• intuitiveness
• interface issues
What can we learn by looking at how
learners interact with our instruction?

Take-Aways
Typical research methodologies in SoTL include many of the traditional educational
research methodologies, yet there are methodologies in other disciplines and
industries that can provide fresh perspectives. One of these industries is the
videogame industry. While there are fundamental differences such as the fact that
one seeks primarily to entertain and the other to enlighten or educate, the practices,
processes, and theories behind playtesting games can be used to inform aspects of
pedagogy that relate to engagement. The primary focus in game design is on the
experience and there has been considerable research into ways to assess and
measure the player experience through playtesting. Playtesting is concerned with
such things as whether or not the game is fun, which parts are too easy or hard,
whether and when people become bored, and with the player’s progression through
the to the end. All of these properties have relevance to teaching and learning even
though they may not appear to be directly connected with whether or not the
learning objectives were met. Rather, playtesting is concerned with the motivation of
the player/student to continue the particular course of learning, which speaks to the
success of the methodology in capturing the student's imagination. Sometimes,
simply taking a novel approach to evaluation can yield insights that were not
uncovered by more common approaches. This presentation will provide a brief
overview of formal playtesting procedures and highlight ways these approaches
could be used in the classroom as well as how this could inform pedagogy.

Abstract of Presentation:
•
•

•
•

•

•
•

•
•

Ferrara, J. (2012). Playful design : creating game experiences in everyday interfaces. Brooklyn:
Rosenfeld Media.
Heeter, C., Lee, Y.-H., Medler, B., & Magerko, B. (2013). Conceptually Meaningful Metrics:
Inferring optimal challenge and mindset from gameplay. In M. Seif El-Nasr, A. Drachen & A.
Canossa (Eds.), Game Analytics Maximizing the Value of Player Data (pp. 731-762). London:
Springer London : Imprint: Springer.
Laurel, B. (2003). Design research : methods and perspectives. Cambridge, Mass.: MIT Press.
Marton, F., Hounsell, D., & Entwistle, N. J. (2005). The Experience of Learning: Implications for
teaching and studying in higher education’ presents the results of research from a series of
related studies into the way students learn in higher education. (3rd (Internet) ed.). Edinburgh:
University of Edinburgh, Centre for Teaching, Learning and Assessment.
O'Mahony, T. K., Vye, N. J., Bransford, J. D., Sanders, E. A., Stevens, R., Stephens, R. D., et al.
(2011). A Comparison of Lecture-Based and Challenge-Based Learning in a Workplace Setting:
Course Designs, Patterns of Interactivity, and Learning Outcomes. Journal of the Learning
Sciences, 21(1), 182-206. doi: 10.1080/10508406.2011.611775.
Perrotta, C., Featherstone, G., Aston, H., & Houghton, E. (2013). Game-based Learning: Latest
Evidence and Future Directions. . Slough, UK: National Foundation for Educational Research.
Sharritt, M. J. (2010). Evaluating Video Game Design and Interactivity. In R. V. Eck
(Ed.), Interdisciplinary Models and Tools for Serious Games: Emerging Concepts and Future
Directions. Hershey, PA: IGI Global.
Winn, B., & Heeter, C. (2007). Resolving Conflicts in Educational Game Design Through
Playtesting. Innovate, Journal of Online Education, 3(2).
Van Eck, R. (2011). The Gaming of Educational Transformation TEDxManitoba. [YouTube Video]
Retrieved from http://youtu.be/khJDLo0oMX4 on Mar 10, 2011.

Resources

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Informing SoTL using playtesting techniques

  • 1. Informing SoTL Using Playtesting Techniques Innovative Approaches to Data Gathering and Analysis Fri. 8:30-9:30 Katrin Becker & Jim Parker
  • 2. • • • • • • • • • • • What are we playing now? Videogames Game development Player Experience Playtesting Back to School Common Methodologies in SoTL Looking Outside the Silo The Game of School Take-Aways Resources Overview
  • 3. What are we playing now?
  • 4. An interactive entertainment playable on a computer based electronic device. Computer Game – played on a computer (PC, Mac, etc.) Video Game – Played on a special purpose device dedicated to playing games. We can vary these definitions a bit. What is a Video Game?
  • 5. Computer games are enabled by software, but are more than that. A game can include design, art, music, interaction, sets, props, narrative, actors, a script. Computer Games/Video Games
  • 8. What do we not think of as a computer game? • Solitaire • Chess These games do not need a computer in order to be played. computer mediated Computer Games/Video Games
  • 9. Game development: • the creation of a computer game. 1. 2. 3. 4. Design Create assets including software Play – any good? Bugs? Iterate Game Development
  • 10. A computer game is not a software product. It is a media product, like a TV show or motion picture. It contains software as a component, like a car. So, when our movie is complete, how do we test it? What is a game?
  • 11. We have people watch it! Called a test screening. Test Screening
  • 12. We run the film, sometimes without special effects, music, sound effects, or other post production features. We ask the audience questions about the film. We sometimes have the cast or director there for the audience to interrogate. We sometimes watch the audience watch the film. Some groups even measure audience reactions using blood pressure/skin response. Test Screening
  • 13. Why? To find out if our film is hitting its target. These are commercial items. The film has a target audience and is intended to tell a specific story in a specific manner. If it is failing, we need to know early and know why. Test Screening
  • 14. We apply similar techniques to videogames. How does this apply to Games?
  • 15. Games focus on the player experience. The Player Experience
  • 16. In the game industry we do a play test. compare/contrast w/ what we do in the classroom... We select a small sample of our target audience to play the game. We watch them play. We ask them about their experience. Play Testing
  • 17. Is the game too easy (hard)? Is the game easy to learn? Are the controls intuitive (and typical)? Is the interface clear and simple? Is the art interesting? Is the music appropriate and appealing? Are the sound effects effective? Is the story interesting? Is the game FUN? Play Testing
  • 18. Play testing concerns itself with matters of opinion and judgment, not fact. What is fun, exactly? What one player likes another may dislike. How will we resolve these issues? Play Testing
  • 19. Play testing concerns itself with matters of opinion and judgment, not fact. What is fun, exactly? What one player likes another may dislike. How will we resolve these issues? Play Testing
  • 20. How do we conduct a play test? First, select a competent test administrator (TA) to be in charge. TA selects 3-10 test subjects with the correct demographics. - Will be paid - Will sign release forms (minors have parents sign) Play Testing
  • 21. The TA prepares a set of questions to serve as a pre/post test. - Some dummy (unrelated) questions. TA prepares a site where the game can be played. - Include a setup to do a short presentation - Computers and installed games - Set up for video and sound recording Play Testing
  • 22. Subjects are brought into the testing area. - Are asked the pre-test questions. - Are given the game instructions - Are introduced to the game (short talk) And then are asked to play it. Play Testing
  • 23. TA or delegate observes the play as it proceeds and notes player reactions. Play proceeds for 15 minutes followed by a break. TA and player can exchange questions and answers. Play for another 15 minutes. Post test questions. Play Testing
  • 24. Post test questions - Best parts Worst parts (why?) How easy to play? Confusing parts Exciting parts Make sure releases are signed, pay the players, and excuse them. Play Testing
  • 25. NOW turn off the video, label and seal it. The dev team can watch it but cannot copy it or send it across the Internet, and must return it. Members of the development team can be at the play test but must not interact with the players, at least until the video is off and data ceases to be collected. Repeat testing cannot use the same subjects. Play Testing
  • 26. A report is made by synthesizing all of the information seen during the test. Should be informative to the development team, so translation from player language to developer language may be needed. Note all times a player verbalizes and what is happening. Note player successes and failures and their reaction to them. Note well where the player stops playing! Play Testing
  • 27. Exercise: We are going to test a game. In a small group (2-4) select one person to be the test administrator. The others will be testers, and need a computer. Connect to www.minkhollow.ca/mackays We’re going to play ‘War of the Swirls’ Go to the ‘How to Play’ page and read it. Go back to the main page and be ready to begin. Play Testing
  • 29. Pre-test: • Have you played a web based game before? • Which one (or 2)? • How often? What browser do you use? • Do you own an iPad? Play Testing
  • 30. Now have the players begin to play. The TA must observe the group, noting important aspects of play. Write down the observations. Play for 5 minutes, then stop. Play Testing
  • 31. Post-test: How far did you get in the game? Was it easy to play? What was the best part of the game? Was there a frustrating aspect? What was it? Did you have fun? Would you play again? Play Testing
  • 32. Conduct a 2-3 minute cool down session, allowing the players to make any comments they choose. Take note of these comments. Afterwards, if it is wanted, the developers are here and you can speak to them. Hand in the reports first. Play Testing
  • 34. Group 1: Group 2: Group 3: Group 4: Group 5: Reports On Particular Classes Reflections On Years Of Teaching Experience, Implici tly Or Explicitly Informed By Other Scholarship On Teaching Larger Contexts: Comparisons Of Courses & Comparisons Of Student Change Across Time Formal Research Summaries And Analyses Of Sets Of Prior Studies A. It worked! D. Essays Developing Good Ideas G. Qualitative Studies Designed To Explore A Key Issue. J. Experimental Analyses K. Annotated Bibliographies. B. Before & After: Qualitative Assessments Of Changes In Practice. C. Before & After: Quantitative Assessments Of Changes In Practice. E. Summaries Of Expert Knowledge Gained By SelfReflection And Experimentation In Ones Own Teaching. F. Integration Of Larger Frameworks With Classroom & Curriculum Practice H. Quantitative Comparisons Of Different Courses Or Sections I. Comparisons Of A Wide Array Of Different Courses Using A Common Assessment Instrument. L. Brief, Annotated Summaries Of Key Findings In The Research Literature. M. Formal (Quantitative) Meta-Analyses Genres of SoTL Credit: Craig E. Nelson, Professor Emeritus of Biology, Indiana University Common Methodologies
  • 35. Group 1: Group 2: Group 3: Group 4: Group 5: Reports On Particular Classes Reflections On Years Of Teaching Experience, Implici tly Or Explicitly Informed By Other Scholarship On Teaching Larger Contexts: Comparisons Of Courses & Comparisons Of Student Change Across Time Formal Research Summaries And Analyses Of Sets Of Prior Studies A. It worked! D. Essays Developing Good Ideas G. Qualitative Studies Designed To Explore A Key Issue. J. Experimental Analyses K. Annotated Bibliographies. B. Before & After: Qualitative Assessments Of Changes In Practice. C. Before & After: Quantitative Assessments Of Changes In Practice. "Play"testing? E. Summaries Of Expert Knowledge Gained By SelfReflection And Experimentation In Ones Own Teaching. F. Integration Of Larger Frameworks With Classroom & Curriculum Practice H. Quantitative Comparisons Of Different Courses Or Sections I. Comparisons Of A Wide Array Of Different Courses Using A Common Assessment Instrument. L. Brief, Annotated Summaries Of Key Findings In The Research Literature. M. Formal (Quantitative) Meta-Analyses Genres of SoTL Credit: Craig E. Nelson, Professor Emeritus of Biology, Indiana University Common Methodologies
  • 36. How can we apply concepts of Playtesting to Classroom research? Looking Outside the Silo
  • 37. 1. 2. 3. 4. 5. 6. 7. 8. Is the game too easy (hard)? Is the game easy to learn? Are the controls intuitive (and typical)? Is the interface clear and simple? Is the art interesting? Is the music appropriate and appealing? Are the sound effects effective? Is the story interesting? 9. Is the game FUN? Play Testing
  • 38. 1. 2. 3. 4. 5. 6. 7. 8. Is the lesson too easy (hard)? Is the lesson easy to learn? Are the exercises intuitive (and typical)? Is the interface clear and simple? Are the visualizations interesting? Is there audio and is it appropriate and appealing? Is there a worthwhile audio component? Is the story interesting? 9. Is the activity FUN? The Game of School
  • 39. How can we use playtesting ideas to inform our teaching? SHOULD we consider "fun" in our lessons? What can be gained by examining instruction to assess • levels of difficulty • intuitiveness • interface issues What can we learn by looking at how learners interact with our instruction? Take-Aways
  • 40. Typical research methodologies in SoTL include many of the traditional educational research methodologies, yet there are methodologies in other disciplines and industries that can provide fresh perspectives. One of these industries is the videogame industry. While there are fundamental differences such as the fact that one seeks primarily to entertain and the other to enlighten or educate, the practices, processes, and theories behind playtesting games can be used to inform aspects of pedagogy that relate to engagement. The primary focus in game design is on the experience and there has been considerable research into ways to assess and measure the player experience through playtesting. Playtesting is concerned with such things as whether or not the game is fun, which parts are too easy or hard, whether and when people become bored, and with the player’s progression through the to the end. All of these properties have relevance to teaching and learning even though they may not appear to be directly connected with whether or not the learning objectives were met. Rather, playtesting is concerned with the motivation of the player/student to continue the particular course of learning, which speaks to the success of the methodology in capturing the student's imagination. Sometimes, simply taking a novel approach to evaluation can yield insights that were not uncovered by more common approaches. This presentation will provide a brief overview of formal playtesting procedures and highlight ways these approaches could be used in the classroom as well as how this could inform pedagogy. Abstract of Presentation:
  • 41. • • • • • • • • • Ferrara, J. (2012). Playful design : creating game experiences in everyday interfaces. Brooklyn: Rosenfeld Media. Heeter, C., Lee, Y.-H., Medler, B., & Magerko, B. (2013). Conceptually Meaningful Metrics: Inferring optimal challenge and mindset from gameplay. In M. Seif El-Nasr, A. Drachen & A. Canossa (Eds.), Game Analytics Maximizing the Value of Player Data (pp. 731-762). London: Springer London : Imprint: Springer. Laurel, B. (2003). Design research : methods and perspectives. Cambridge, Mass.: MIT Press. Marton, F., Hounsell, D., & Entwistle, N. J. (2005). The Experience of Learning: Implications for teaching and studying in higher education’ presents the results of research from a series of related studies into the way students learn in higher education. (3rd (Internet) ed.). Edinburgh: University of Edinburgh, Centre for Teaching, Learning and Assessment. O'Mahony, T. K., Vye, N. J., Bransford, J. D., Sanders, E. A., Stevens, R., Stephens, R. D., et al. (2011). A Comparison of Lecture-Based and Challenge-Based Learning in a Workplace Setting: Course Designs, Patterns of Interactivity, and Learning Outcomes. Journal of the Learning Sciences, 21(1), 182-206. doi: 10.1080/10508406.2011.611775. Perrotta, C., Featherstone, G., Aston, H., & Houghton, E. (2013). Game-based Learning: Latest Evidence and Future Directions. . Slough, UK: National Foundation for Educational Research. Sharritt, M. J. (2010). Evaluating Video Game Design and Interactivity. In R. V. Eck (Ed.), Interdisciplinary Models and Tools for Serious Games: Emerging Concepts and Future Directions. Hershey, PA: IGI Global. Winn, B., & Heeter, C. (2007). Resolving Conflicts in Educational Game Design Through Playtesting. Innovate, Journal of Online Education, 3(2). Van Eck, R. (2011). The Gaming of Educational Transformation TEDxManitoba. [YouTube Video] Retrieved from http://youtu.be/khJDLo0oMX4 on Mar 10, 2011. Resources