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EmpathyForTheDevils
BETTER AUTHOR EXPERIENCES FOR CONTENT MANAGEMENT
Contentissome
seriouswizardsh*t.
THEREARESTILL
DEVILS&
DEMONS.
They’recongratulating
usforourhacks.
Data
DataAccess
BusinessLogic
Presentation
Thisisa
publishing
problem.
They’rejudgingthe
healthofaplatformby
thewhitepaper,
notthetalentpool.
SKYNETWILL
NEVERHAPPEN,
BECAUSEWE
HAVEI.T.
DEPARTMENTS.
Somedays,
justwakingupis
changemanagement.
THISIS
A
PEOPLE
PROBLEM.
Wewill
notsolve
itwith
more
knobs.
Theloudestoneinthe
front-enddesign
processwillnever
touchonedamnknobin
theCMS.
requestor
publisher
UI
Style&
Guidelines
Troubleshooting
Policies
Initial
Migration
Planning
Editorial
Curation
Product
Publish
CMS
Enter&Edit Render Stage,Review
&QA
Articles
Reports
Measure
Collections
Approvals
Insights
Pitch&
Request
Revision
SelectTemplate
Where’sthecommitment?
requestor
publisher
UI
Style&
Guidelines
Troubleshooting
Policies
Initial
Migration
Planning
Editorial
Curation
Product
Publish
CMS
Enter&Edit Render Stage,Review
&QA
Articles
Reports
Measure
Collections
Approvals
Insights
Pitch&
Request
Revision
SelectTemplate
Where’sthecommitment?
IT'SEASIERTO
DERAILTRAINS
THANTOMAKE
THEMRUNON
TIME.
Nobodyshouldremain
abstractabout
"contentfirst".
source: @karenmcgrane
Leadwith
thestuffany
wayyou
can.
Structured (titles, intro text, section headings)
Body content zones (numbered by the page table)
Microcopy, dynamic content & tiles
It’suptous
tobreakthe
design.
The
Future
Whatiftherewasan
authorexperiencethat
justdealtwiththe
editorialintent?
Whatifwehadinline
markup,collaboration
&versioncontrolfor
blobs?
Whatifwehad
wireframeeditmodes,
previewswithcontext&
simplerworkflowsfor
chunks?
Whatifwehadskilled
humanstodecidewhat
goesinachunk&
whatgoesinablob?
TeamChunk
Publish
CMS
Checkfor
Context
Stage,Review
&QA
TeamBlob
Measure
EditorCurates
Approvals
Insights
Pitch&
Request
Fixit!
SelectTemplate
Teamsorganizedforcontent
Reports
IT’SGOINGTO
TAKEANARMY
TOGETALLOF
THISCONTENT
OUT.
CONSIDER
YOURSELF
DEPUTIZED.
ThankYou
Q&A

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Empathy For The Devils