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how do you get consumers
to love your brand?
by giving them more
  to fall in love with
MORE
 entertaining, useful and credible content
 digestible and easy to use online assets
 pathways to your brand, acknowledging that
 the way they engage has changed forever
you can exert influence,
but you cannot exert
control
content marketing is..
         entertaining
         relevant
         targeted
         engaging
         shareable
“Think like a publisher, not a
                   marketer”
           David Meerman Scott
             Marketing Strategist
90
                                 %
                                 consumers say they feel
                                 closer to a brand
                                 that publishes content




Source: Custom Content Council
78
                                 %
                                 believe that organisations
                                 providing branded content are
                                 interested in building good
                                 relationships with them




Source: Custom Content Council
time per day spent consuming content

Source: Content Marketing Institute and Marketing Professionals 2012
1.   ensure the content
     is part of an
     authentic brand
     story
2.understand what
your customer values
The idea central to content
marketing is that a brand must give
something valuable to get
something valuable in return.
Instead of the commercial, be the
show. Instead of the banner ad, be
the feature story.
3.make sure it
is shareable
1,503,224
WHY we share
   to bring valuable and entertaining
   content to others
   to define ourselves to others
strategically think long term
develop a rich brand story
know what your consumer values
have a sharing strategy
become a publisher
be agile and topical
consumers want information quickly,
and they want it to be easily digestible
800 million people each month
one trillion views
72 hours of video uploaded every minute
4 billion hours of video watched each month
85% of viewers are more likely to purchase after
                          watching a video
Source: Internet Retailer
2.5 billion photos uploaded each
month
photos receive 53% more likes and
attract 104% more comments
than posts without an image
90 million active users
5 million photos per day
nearly 4 billion photos uploaded
575 likes per second
81 comments per second
one of the top 35 most visited sites
 over 82% active users are female
90
                                                  %
                                                      information transmitted to
                                                      the brain is visual




Source: Zabisco Customer Experience Consultants
visuals are processed
    60,000 times faster
    in the brain than text




Source: Zabisco Customer Experience Consultants
1. less text more
 visual content
2. use visual content
    to engage
3.   create branded visual
content where people love to be
less text more visual content
up the engagement factor
create visually-led social content
always facilitate sharing
90% of all media
interactions are
screen based
38% occur on a smartphone
connection


9% occur on a tablet
entertainment


24% occur on a PC
work and information
“As we transition from one screen to
multiscreens, Google has enormous
opportunities to innovate and drive ever
higher monetization, just like search in 2000.”

Larry Page
CEO Google
“A fundamental business challenge is that the
consumer is ahead of where most of us are.”

                                     Sherrill Mane
                                         SVP IAB
1. the need for
responsive design
2.‘considerate’
user functionality
90
 %
 use multiple screens sequentially
 to accomplish a task
67
 %
 of people have used multiple
 devices sequentially to shop
 online
3. develop
screen specific
experiences
of TV viewers use

77%   another device at
      the same time in
      a typical day
intro to shazaam
ensure that you’ve considered responsive design
use sign in data to sync customer information
across multiple devices
don’t limit conversion goals to just one device

develop screen specific experiences

have a mobile strategy
bcm.com.au/3things
       whatnext.bcm.com.au
         blog.bcm.com.au
 facebook.com/bcmpartnership
   twitter.com/bcmpartnership
instagram.com/bcmpartnership

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How to Get Consumers to Love Your Brand

  • 2.
  • 3.
  • 4. how do you get consumers to love your brand?
  • 5. by giving them more to fall in love with
  • 6. MORE entertaining, useful and credible content digestible and easy to use online assets pathways to your brand, acknowledging that the way they engage has changed forever
  • 7.
  • 8.
  • 9. you can exert influence, but you cannot exert control
  • 10. content marketing is.. entertaining relevant targeted engaging shareable
  • 11. “Think like a publisher, not a marketer” David Meerman Scott Marketing Strategist
  • 12.
  • 13.
  • 14. 90 % consumers say they feel closer to a brand that publishes content Source: Custom Content Council
  • 15. 78 % believe that organisations providing branded content are interested in building good relationships with them Source: Custom Content Council
  • 16. time per day spent consuming content Source: Content Marketing Institute and Marketing Professionals 2012
  • 17.
  • 18. 1. ensure the content is part of an authentic brand story
  • 19.
  • 20.
  • 21.
  • 22.
  • 24.
  • 25.
  • 26.
  • 27. The idea central to content marketing is that a brand must give something valuable to get something valuable in return. Instead of the commercial, be the show. Instead of the banner ad, be the feature story.
  • 28.
  • 29.
  • 30.
  • 31. 3.make sure it is shareable
  • 32.
  • 33.
  • 34.
  • 36. WHY we share to bring valuable and entertaining content to others to define ourselves to others
  • 37. strategically think long term develop a rich brand story know what your consumer values have a sharing strategy become a publisher be agile and topical
  • 38.
  • 39.
  • 40. consumers want information quickly, and they want it to be easily digestible
  • 41. 800 million people each month one trillion views 72 hours of video uploaded every minute 4 billion hours of video watched each month
  • 42. 85% of viewers are more likely to purchase after watching a video Source: Internet Retailer
  • 43. 2.5 billion photos uploaded each month photos receive 53% more likes and attract 104% more comments than posts without an image
  • 44.
  • 45. 90 million active users 5 million photos per day nearly 4 billion photos uploaded 575 likes per second 81 comments per second
  • 46. one of the top 35 most visited sites over 82% active users are female
  • 47.
  • 48.
  • 49.
  • 50. 90 % information transmitted to the brain is visual Source: Zabisco Customer Experience Consultants
  • 51. visuals are processed 60,000 times faster in the brain than text Source: Zabisco Customer Experience Consultants
  • 52.
  • 53.
  • 54. 1. less text more visual content
  • 55.
  • 56.
  • 57.
  • 58.
  • 59. 2. use visual content to engage
  • 60.
  • 61.
  • 62.
  • 63. 3. create branded visual content where people love to be
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
  • 70.
  • 71. less text more visual content up the engagement factor create visually-led social content always facilitate sharing
  • 72.
  • 73.
  • 74.
  • 75. 90% of all media interactions are screen based
  • 76. 38% occur on a smartphone connection 9% occur on a tablet entertainment 24% occur on a PC work and information
  • 77.
  • 78. “As we transition from one screen to multiscreens, Google has enormous opportunities to innovate and drive ever higher monetization, just like search in 2000.” Larry Page CEO Google
  • 79. “A fundamental business challenge is that the consumer is ahead of where most of us are.” Sherrill Mane SVP IAB
  • 80.
  • 81. 1. the need for responsive design
  • 82.
  • 84. 90 % use multiple screens sequentially to accomplish a task
  • 85. 67 % of people have used multiple devices sequentially to shop online
  • 86.
  • 87.
  • 89. of TV viewers use 77% another device at the same time in a typical day
  • 90.
  • 91.
  • 93.
  • 94.
  • 95. ensure that you’ve considered responsive design use sign in data to sync customer information across multiple devices don’t limit conversion goals to just one device develop screen specific experiences have a mobile strategy
  • 96.
  • 97. bcm.com.au/3things whatnext.bcm.com.au blog.bcm.com.au facebook.com/bcmpartnership twitter.com/bcmpartnership instagram.com/bcmpartnership