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Evidence-based practice:
Overcoming blockages created by
misconceptions and disincentives

           Rob B Briner

                                   1
Points from previous presentations
   Gerard – the roles of politics and power
    – Yes, politics and power and conflict are central and true
      that we’ve tended to ignore them (as has OP in general)
    – Real challenge to incorporate them more fully and
      systematically in thinking about how we develop and
      design EBP
    – Is it also a contextual factor or moderator of the
      effectiveness of EBP?
   David T – why internal evidence for change ignored
    – There was internal evidence for the change to centralized
      recruitment practices
    – Sounds like there was lots of politics too? What caused
      blockages? Can the politics be identified earlier?
    – Organizational change in general – how much does
      evidence play a role?

                                                                  2
                                                                  2
Points from previous presentations
   David C - evidence-based/informed policy-making
    – Evidence are chips that get you to the table but after that
      it’s out of your control
    – Is evidence the strongest card OPs have (another
      gambling analogy!)
    – But everyone (including managers and policy makers)
      thinks they already know about psychology
   Ingrid – culture change in a complex multinational
    organization
    – Approach any assignment as though you are Socrates –
      EBP very similar to critical thinking
    – Forming hypotheses and doing experiments
    – Being evidence-based depends too much on the individual
      – little support or no institutional/professional structures –
      no data-base for SRs or M-As
                                                                       3
                                                                       3
Points from previous presentations
   Judith – Embedding EBP in an OD team
    – Motivation for introducing EBP and investing in EBSCO – OD
      influences whole organization
    – Some of the challenges – we’re doing it already, time
      commitment
    – Variations across the organization in use of evidence
    – The need for frameworks and resources to support EBP




                                                                   4
                                                                   4
Some things take quite a long time
   Briner, R. B. (XXXX). What is an evidence-
    based approach to practice and why do we
    need one in occupational psychology?
    Proceedings of the XXXX British Psychological
    Society.
   First misperception of EBP is (or perhaps
    was) that OP is (was) already doing
    evidence-based practice
   Do we now accept that OP should be more
    evidence-based – is that why we’re all here?
                                                    5
                                                    5
6
6
How can we share our science if…
   …we do not know our science
   …there are misconceptions about what it
    means to share and use science?
   …there are strong disincentives for both
    managers (usual employers of OPs) and OPs
    themselves?
   And should we share it if it’s poor quality or
    says little of relevance?

                                                     7
                                                     7
What is EBP and why don’t people do it?
Misperceptions and disincentives
   “Evidence-based management is about making
    decisions through the conscientious, explicit,
    and judicious use of four sources of
    information: practitioner expertise and
    judgment, evidence from the local context, a
    critical evaluation of the best available research
    evidence, and the perspectives of those people
    who might be affected by the decision.” (Briner et
    al., 2009, p. 19)
   Misconceptions that mean people do not want to
    do EBP
   Disincentives that mean people do not want to do
    EBP

                                                         8
                                                         8
Misconception 1: ‘Evidence’ means only
quantitative scientific evidence
No. lots of things can potentially count as
evidence – analogy with legal setting
   I’m not doing EBP because
    – I don’t have quantitative scientific evidence
    – There isn’t enough quantitative scientific
      evidence
    – I don’t understand quantitative scientific evidence
    – I don’t like quantitative scientific evidence
    – The problem I’m dealing with is not accessible
      through quantitative scientific evidence
                                                            9
                                                            9
Misconception 2: Evidence proves things
No. Just gives indications of probabilities and
likelihoods given limited methods boundary. In
appropriate expectations of ‘science’
   I’m not doing EBP because
    – I looked at the evidence and it says different
      things so its rubbish and doesn’t prove anything
    – There isn’t enough evidence to prove it either
      way
    – I don’t think you can ever prove things anyway


                                                          10
                                                         10
Misconception 3: Evidence gives you The
Answer to The Problem
No. Evidence rarely gives you The Answer
but helps make better-informed decisions
and elaborates understanding of problem
and what an answer might look like
   I’m not doing EBP because
    – The evidence doesn’t give me the exact Answer
      to my Problem
    – I believe there is no one Answer
    – I believe there are no answers anyway

                                                       11
                                                      11
The Daily Mail oncological ontology
project
   “a blog following the Daily Mail’s ongoing
    mission to divide all the inanimate objects in
    the world into those that cause or cure
    cancer”




                                                      12
                                                     12
Things that cause cancer
   Air travel             Pickles
   Baby bottles           Skiing
   Beer                   Shaving
   Bras                   Sun cream
   Bubble bath            Tea
   Childlessness          Vitamins
   Chocolate              Wi-Fi
   English breakfast      Worcestershire sauce
   Left-handedness        Working
                                                    13
                                                   13
Things that prevent cancer
   Almonds              Magnets
   Brussel sprouts      Masturbation
   Coconut shells       Migraine
   Countryside          Mushrooms
   Dancing              Pasta
   Eating slowly        Pumpkins
   Housework            Pets
   Ketchup              Relaxation
   Leeks                Viagra
                                          14
                                         14
Things that cause and prevent cancer
   Allergies          Milk
   Bread              Mobile phones
   Caffeine           Mouthwash
   Children           Rice
   Chocolate          Statins
   Dieting            Stress
   Fruit              Tanning pills
   Gardening          Tea
   Measles            Vitamins
                                         15
                                        15
Misconception 4: New exciting ‘breakthrough’
studies are the best evidence
No. It’s about what the whole body of evidence
is suggesting not just new or exciting studies.
   I’m not doing EBP because
    – I’m not interested in old research
    – I don’t believe that research conducted even a
      few years ago is relevant now
    – I only want to look at the newest and the ‘best’
      research



                                                          16
                                                         16
Misconception 5: EBP means practitioners
should not use professional expertise
No. Expertise is another form of knowledge
which can be as valid or relevant as any
other
   I’m not doing EBP because
    – I’m not going to ignore my experience and
      expertise
    – I am paid to use my expertise




                                                   17
                                                  17
Misconception 6: EBP means doing only
what the research evidence tells you works
No. Research evidence is just one of four
sources of evidence. Evidence-based
practice is about practice not research.
Evidence doesn’t speak for itself or do
anything
   I’m not doing EBP because
    – There are things I need to do for which there is
      little research evidence
    – The research evidence is telling me to do things
      (a) I don’t want to do and/or (b) which I don’t
      think will work                                     18
                                                         18
Misconception 7: If you don’t have good
evidence you can’t do anything
No. But you practice explicitly knowing this.
It’s not about perfection or a completely
knowable world.
   I’m not doing EBP because
    – There are things I just need to do and I can’t just
      wait and do nothing until I get the evidence




                                                             19
                                                            19
Misconception 8: Academic and other experts know
all about the evidence so you just need to ask them

Rarely true. Experts are invariably biased,
have limited knowledge and have vested
interests (particularly if their expertise is
related to their power or other resources).
We need to make our own judgements and
overcome “trust me I’m a doctor”-type
deference.
   I’m not doing EBP because
    – I don’t need to do it because I can just ask the
      experts or read their books or HBR articles
                                                          20
                                                         20
EBP disincentives for managers (main
employers or OPs)
   Not rewarded for doing what works (little
    evaluation)
   Possibly punished for doing things that are found to
    not work (so why evaluate?)
   Rewarded for getting things done, changing things,
    implementing things
   Rewarded for political rather than practice skill
   Senior people with power unlikely to have got there
    through taking an EBP approach
   Senior people want to use power not evidence
   Pressure to adopt fads, benchmark as a defense

                                                            21
                                                           21
Huge incentives and punishments around
conventional thinking, fads, fashions
   And there we see the power of any big
    managerial idea [fads]. It may be smart, like
    quality, or stupid, like conglomeration. Either
    way, if everybody's doing it, the pressure to do
    it too is immense. If it turns out to be smart,
    great. If it turns out to be stupid, well, you were
    in good company and most likely ended up no
    worse off than your competitors. Your
    company's board consists mostly of CEOs who
    were probably doing it at their companies. How
    mad can they get?

                                                           22
                                                          22
Huge incentives and punishments around
conventional thinking, fads, fashions
   The true value of conventional management
    wisdom [current fashion] is not that it's wise or
    dumb, but that it's conventional. It makes one
    of the hardest jobs in the world, managing an
    organization, a little easier. By following it,
    managers everywhere see a way to drag their
    sorry behinds through another quarter without
    getting fired. And isn't that, really, what it's all
    about?
                                (Colvin, 2004, Fortune)

                                                            23
                                                           23
Pfeffer foreword to Kearns’ Professional
HR book
   That’s the state of play in human resources
    today—mindless imitation of what others are
    doing, little to no systematic evaluation of
    the effectiveness of management practices
    and programs, infrequent data-driven
    diagnoses of the problems HR is expected to
    address—in short, little of the professionalism
    now almost taken for granted in medicine, to
    take just one example….


                                                       24
                                                      24
Pfeffer foreword to Kearns’ Professional
HR book
   Professionalization entails critical thinking
    and analysis—becoming an expert
    diagnostician of the causes and possible
    remedies for organizational
    dysfunctions. Professionalization entails
    knowing the research literature and keeping
    up—something expected of most doctors, for
    example. And professionalization requires
    the professionals to speak truth to power,
    not just go along with fads and fashions or
    what the boss wants to do
                                                     25
                                                    25
EBP disincentives for OP practitioners
   Not rewarded for doing what works (little
    evaluation)
   Possibly punished for doing things that are
    found to not work (so why evaluate?)
   Rewarded for getting things done, changing
    things, implementing things
   OPs often employed as technical specialists
    to carry out already decided-upon ‘solutions’
    – if OPs want the work have to do what
    people will pay for
                                                     26
                                                    26
Open forum
   To consider some of the key the
    challenges and blockages that are being
    experienced in the implementation of
    evidence-based practice and how they can
    be overcome




                                                27
                                               27

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Evidence based practice; overcoming blockages created by misconceptions and disincentives

  • 1. Evidence-based practice: Overcoming blockages created by misconceptions and disincentives Rob B Briner 1
  • 2. Points from previous presentations  Gerard – the roles of politics and power – Yes, politics and power and conflict are central and true that we’ve tended to ignore them (as has OP in general) – Real challenge to incorporate them more fully and systematically in thinking about how we develop and design EBP – Is it also a contextual factor or moderator of the effectiveness of EBP?  David T – why internal evidence for change ignored – There was internal evidence for the change to centralized recruitment practices – Sounds like there was lots of politics too? What caused blockages? Can the politics be identified earlier? – Organizational change in general – how much does evidence play a role? 2 2
  • 3. Points from previous presentations  David C - evidence-based/informed policy-making – Evidence are chips that get you to the table but after that it’s out of your control – Is evidence the strongest card OPs have (another gambling analogy!) – But everyone (including managers and policy makers) thinks they already know about psychology  Ingrid – culture change in a complex multinational organization – Approach any assignment as though you are Socrates – EBP very similar to critical thinking – Forming hypotheses and doing experiments – Being evidence-based depends too much on the individual – little support or no institutional/professional structures – no data-base for SRs or M-As 3 3
  • 4. Points from previous presentations  Judith – Embedding EBP in an OD team – Motivation for introducing EBP and investing in EBSCO – OD influences whole organization – Some of the challenges – we’re doing it already, time commitment – Variations across the organization in use of evidence – The need for frameworks and resources to support EBP 4 4
  • 5. Some things take quite a long time  Briner, R. B. (XXXX). What is an evidence- based approach to practice and why do we need one in occupational psychology? Proceedings of the XXXX British Psychological Society.  First misperception of EBP is (or perhaps was) that OP is (was) already doing evidence-based practice  Do we now accept that OP should be more evidence-based – is that why we’re all here? 5 5
  • 6. 6 6
  • 7. How can we share our science if…  …we do not know our science  …there are misconceptions about what it means to share and use science?  …there are strong disincentives for both managers (usual employers of OPs) and OPs themselves?  And should we share it if it’s poor quality or says little of relevance? 7 7
  • 8. What is EBP and why don’t people do it? Misperceptions and disincentives  “Evidence-based management is about making decisions through the conscientious, explicit, and judicious use of four sources of information: practitioner expertise and judgment, evidence from the local context, a critical evaluation of the best available research evidence, and the perspectives of those people who might be affected by the decision.” (Briner et al., 2009, p. 19)  Misconceptions that mean people do not want to do EBP  Disincentives that mean people do not want to do EBP 8 8
  • 9. Misconception 1: ‘Evidence’ means only quantitative scientific evidence No. lots of things can potentially count as evidence – analogy with legal setting  I’m not doing EBP because – I don’t have quantitative scientific evidence – There isn’t enough quantitative scientific evidence – I don’t understand quantitative scientific evidence – I don’t like quantitative scientific evidence – The problem I’m dealing with is not accessible through quantitative scientific evidence 9 9
  • 10. Misconception 2: Evidence proves things No. Just gives indications of probabilities and likelihoods given limited methods boundary. In appropriate expectations of ‘science’  I’m not doing EBP because – I looked at the evidence and it says different things so its rubbish and doesn’t prove anything – There isn’t enough evidence to prove it either way – I don’t think you can ever prove things anyway 10 10
  • 11. Misconception 3: Evidence gives you The Answer to The Problem No. Evidence rarely gives you The Answer but helps make better-informed decisions and elaborates understanding of problem and what an answer might look like  I’m not doing EBP because – The evidence doesn’t give me the exact Answer to my Problem – I believe there is no one Answer – I believe there are no answers anyway 11 11
  • 12. The Daily Mail oncological ontology project  “a blog following the Daily Mail’s ongoing mission to divide all the inanimate objects in the world into those that cause or cure cancer” 12 12
  • 13. Things that cause cancer  Air travel  Pickles  Baby bottles  Skiing  Beer  Shaving  Bras  Sun cream  Bubble bath  Tea  Childlessness  Vitamins  Chocolate  Wi-Fi  English breakfast  Worcestershire sauce  Left-handedness  Working 13 13
  • 14. Things that prevent cancer  Almonds  Magnets  Brussel sprouts  Masturbation  Coconut shells  Migraine  Countryside  Mushrooms  Dancing  Pasta  Eating slowly  Pumpkins  Housework  Pets  Ketchup  Relaxation  Leeks  Viagra 14 14
  • 15. Things that cause and prevent cancer  Allergies  Milk  Bread  Mobile phones  Caffeine  Mouthwash  Children  Rice  Chocolate  Statins  Dieting  Stress  Fruit  Tanning pills  Gardening  Tea  Measles  Vitamins 15 15
  • 16. Misconception 4: New exciting ‘breakthrough’ studies are the best evidence No. It’s about what the whole body of evidence is suggesting not just new or exciting studies.  I’m not doing EBP because – I’m not interested in old research – I don’t believe that research conducted even a few years ago is relevant now – I only want to look at the newest and the ‘best’ research 16 16
  • 17. Misconception 5: EBP means practitioners should not use professional expertise No. Expertise is another form of knowledge which can be as valid or relevant as any other  I’m not doing EBP because – I’m not going to ignore my experience and expertise – I am paid to use my expertise 17 17
  • 18. Misconception 6: EBP means doing only what the research evidence tells you works No. Research evidence is just one of four sources of evidence. Evidence-based practice is about practice not research. Evidence doesn’t speak for itself or do anything  I’m not doing EBP because – There are things I need to do for which there is little research evidence – The research evidence is telling me to do things (a) I don’t want to do and/or (b) which I don’t think will work 18 18
  • 19. Misconception 7: If you don’t have good evidence you can’t do anything No. But you practice explicitly knowing this. It’s not about perfection or a completely knowable world.  I’m not doing EBP because – There are things I just need to do and I can’t just wait and do nothing until I get the evidence 19 19
  • 20. Misconception 8: Academic and other experts know all about the evidence so you just need to ask them Rarely true. Experts are invariably biased, have limited knowledge and have vested interests (particularly if their expertise is related to their power or other resources). We need to make our own judgements and overcome “trust me I’m a doctor”-type deference.  I’m not doing EBP because – I don’t need to do it because I can just ask the experts or read their books or HBR articles 20 20
  • 21. EBP disincentives for managers (main employers or OPs)  Not rewarded for doing what works (little evaluation)  Possibly punished for doing things that are found to not work (so why evaluate?)  Rewarded for getting things done, changing things, implementing things  Rewarded for political rather than practice skill  Senior people with power unlikely to have got there through taking an EBP approach  Senior people want to use power not evidence  Pressure to adopt fads, benchmark as a defense 21 21
  • 22. Huge incentives and punishments around conventional thinking, fads, fashions  And there we see the power of any big managerial idea [fads]. It may be smart, like quality, or stupid, like conglomeration. Either way, if everybody's doing it, the pressure to do it too is immense. If it turns out to be smart, great. If it turns out to be stupid, well, you were in good company and most likely ended up no worse off than your competitors. Your company's board consists mostly of CEOs who were probably doing it at their companies. How mad can they get? 22 22
  • 23. Huge incentives and punishments around conventional thinking, fads, fashions  The true value of conventional management wisdom [current fashion] is not that it's wise or dumb, but that it's conventional. It makes one of the hardest jobs in the world, managing an organization, a little easier. By following it, managers everywhere see a way to drag their sorry behinds through another quarter without getting fired. And isn't that, really, what it's all about? (Colvin, 2004, Fortune) 23 23
  • 24. Pfeffer foreword to Kearns’ Professional HR book  That’s the state of play in human resources today—mindless imitation of what others are doing, little to no systematic evaluation of the effectiveness of management practices and programs, infrequent data-driven diagnoses of the problems HR is expected to address—in short, little of the professionalism now almost taken for granted in medicine, to take just one example…. 24 24
  • 25. Pfeffer foreword to Kearns’ Professional HR book  Professionalization entails critical thinking and analysis—becoming an expert diagnostician of the causes and possible remedies for organizational dysfunctions. Professionalization entails knowing the research literature and keeping up—something expected of most doctors, for example. And professionalization requires the professionals to speak truth to power, not just go along with fads and fashions or what the boss wants to do 25 25
  • 26. EBP disincentives for OP practitioners  Not rewarded for doing what works (little evaluation)  Possibly punished for doing things that are found to not work (so why evaluate?)  Rewarded for getting things done, changing things, implementing things  OPs often employed as technical specialists to carry out already decided-upon ‘solutions’ – if OPs want the work have to do what people will pay for 26 26
  • 27. Open forum  To consider some of the key the challenges and blockages that are being experienced in the implementation of evidence-based practice and how they can be overcome 27 27