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JISC Project Plan
                                               Project Information
Project Identifier                To be completed by JISC
Project Title                     Making Assessment Count Evaluation
Project Hashtag
Start Date                        1 September 2011               End Date       31 August 2013
Lead Institution                  University of Westminster
Project Director                  Professor Gunter Saunders
Project Manager                   Professor Gunter Saunders
Contact email                     G.Saunders@westminster.ac.uk
Partner Institutions              University of Bedfordshire, City University London, University of
                                  Greenwich, University of Reading, University of Wales Institute Cardiff
Project Webpage URL               https://sites.google.com/a/staff.westminster.ac.uk/mace/
Programme Name                    Assessment and Feedback
Programme Manager                 Lisa Gray


                                              Document Information
Author(s)                         Gunter Saunders and Peter Chatterton
Project Role(s)                   Project Director and External Evaluator
Date                              1/10/2011                Filename            MAC Detailed Project Plan V1
URL                               If this report is on your project web site
Access                            This report is for general dissemination


                                                Document History
     Version                 Date                                       Comments
V1                    1/10/11                Draft for comment




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Table of Contents
NB : This table of contents ‘auto-populates’ - to update the table of contents – place cursor in the table
of contents, right-click your mouse, click ’update field’, select appropriate option




1.  Project Overview .............................................................................................................................. 3
  1.1    Project Summary ..................................................................................................................... 3
  1.2    Objectives ................................................................................................................................ 3
  1.3    Anticipated Outputs and Outcomes ........................................................................................ 3
  1.4    Overall Approach .................................................................................................................... 4
  1.5    Anticipated Impact ................................................................................................................... 5
  1.6    Stakeholder Analysis ............................................................................................................... 5
  1.7    Related Projects ...................................................................................................................... 6
  1.8    Constraints .............................................................................................................................. 6
  1.9    Assumptions ............................................................................................................................ 6
  1.10 Risk Analysis ........................................................................................................................... 7
  1.11 Technical Development........................................................................................................... 8
  1.12 Standards ................................................................................................................................ 8
  1.13 Intellectual Property Rights ..................................................................................................... 8
2 Project Resources ............................................................................................................................ 8
  2.1    Project Partners....................................................................................................................... 8
  2.2    Project Management ............................................................................................................... 9
  2.3    Project Roles ........................................................................................................................... 9
  2.4    Programme Support .............................................................................................................. 10
3 Detailed Project Planning .............................................................................................................. 11
  3.1    Evaluation Plan ..................................................................................................................... 11
  3.2    Quality Assurance ................................................................................................................. 14
  3.3    Dissemination Plan ............................................................................................................... 14
  3.4    Exit and Embedding Plans .................................................................................................... 16
  3.5    Sustainability Plans ............................................................................................................... 16
Appendices ........................................................................................................................................... 17
  Appendix A. Project Budget............................................................................................................... 17
  Appendix B. Workpackages .............................................................................................................. 18




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1. Project Overview
1.1 Project Summary
Each of the 6 participating institutions taking part in this project have either current or
planned implementations (for start of academic year 11/12) of a Making Assessment Count
(MAC) process. A MAC process can be described as a series of steps that students are
taken through to help them reflect either prior to or after completion of a piece of formative or
summative work. Central to most MAC processes is an online self-review questionnaire
which uses a system called e-Reflect. The work will assess the impact of MAC within the
institutions on student and staff experience, paying careful attention to the effects on student
performance and student and staff satisfaction in relation to quality enhancement, workloads
and efficiency. In evaluating across 6 institutions the intention is to generate a rich collection
of outputs that together will disseminate to the sector how MAC can work for different subject
areas and become embedded into institutional strategy.

1.2       Objectives
This project has 2 main objectives. These are:

1. To evaluate pilot implementations of Making Assessment Count (MAC) processes at 6
universities using an approach that will facilitate embedding and sustainability

2. To re-inforce the business case already made for MAC, expanding it to take into account
different subject areas, other institutional contexts and the developed variations of the MAC
model that have emerged to suit these different contexts


1.3       Anticipated Outputs and Outcomes
      Output / Outcome Type                                         Brief Description
 (e.g. report, publication, software,
          knowledge built)
Report                                       A cross institutional evaluation report presenting a view of
                                             the applicability and flexibility of MAC processes across
                                             different subject and institutional contexts.
Process                                      A self assessment procedure that institutions can follow in
                                             formulating plans to address feedback through a MAC
                                             approach; this will include a model for assessing
                                             cost:benefit.
Case studies                                 A minimum of 6 short (2 pages) case studies highlighting
                                             the specific approaches and outcomes taken at each
                                             participating institution. It is anticipated that each case
                                             study would focus either on a different subject area or
                                             different application of MAC
Multimedia assets                            A range of multimedia assets (video and audio clips of
                                             stakeholders, academic staff, students, senior staff,
                                             support staff) that are linked to and underpin the
                                             evaluation report and case studies
Papers/conference                            The project will generate at least one paper and will aim for a
presentations                                minimum of 2 conference presentations

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1.4       Overall Approach
At each institution the planned pilot is being monitored by a senior member of staff with a
cross-institutional role in the development of e-learning based solutions for learning and
teaching. Each of these individuals will work with the academics locally and all have stated
intentions to evaluate what they do. The external evaluator and Project Director will plan the
evaluation of the pilots together with each of these individuals near the start of the project.
This will ensure that local evaluation plans integrate with and complement the work of the
external evaluator and project director.

The workplan is divided into 4 work packages (WP1-4 in appendix B). Work packages 1-3
will focus on ‘learning lessons’ from the pilots that have been or are to be conducted at the
participating institutions. These work packages will also be directly concerned with building
the business case for MAC across subject areas and institutional contexts and will generate
the case studies, institutional self-assessment procedure and final report (see deliverables
section section 2.4). The external evaluator will focus their time on these 3 work packages.

Work package 4 – ‘Dissemination through Stakeholder Communications and Engagement’
will be conducted by the university based members of the project team, although the work on
WP4 will obviously be closely linked to and informed by the work of the external evaluator on
WP1 and WP2 particularly. WP4 will focus on embedding MAC across the institution(s)
through internal mechanisms for strategic change. This will be achieved by working with
students, senior staff and committees, with a view to explicitly linking MAC to relevant
institutional strategies (e.g. learning, teaching and assessment strategy, IT strategy),
processes (e.g. course validation and review) and culture. We will draw heavily from the
JISC Good Practice Guide to Sustaining/Embedding Innovations for Work Package 4. Key
workplan milestones are in the table below.

Critical success factors will include the following:

•    Obtaining effective stakeholder buy-in and engagement to contextualising, customising
     and piloting MAC processes.

•    Institutions developing and implementing effective sustainability and embedding plans for
     their customised MAC processes that integrate/align with institutional processes,
     strategies, culture and systems.

•    Development of clear and understandable business cases that set workload analyses,
     process efficiencies and cost-benefit analyses of MAC processes into a wider strategic
     context of developments in (blended) teaching and learning.

Date           Milestone                           Deliverable(s)
Jan ‘12        Emerging picture of lessons being   Draft case studies; preliminary reports for
               learned within and across the       senior management/decision makers
               institutions
Apr ‘12        Agreed approach to scale up and     Communication/engagement plan; defined
               embedding                           cognate group/departmental//institutional
                                                   self-assessment procedure
July ‘12       Embedding of completed pilots       Local level plans for MAC pilots; institution
               more widely across each             level statements related to integration of
               institution                         MAC into institutional processes
Sept ‘12       End of year one                     Project audit and review of progress
Jan’13         Additional rounds of MAC use at     Report on wider usage; impact of wider use
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               each institution in greater range of on institutional plans; updated case studies
               departments completed
July ‘13       Strategic changes within             Institutional strategic statement; final report;
               institutions related to the wider    updated case studies
               integration of MAC processes into
               learning and teaching


1.5       Anticipated Impact
          Impact Area                                         Anticipated Impact Description
Student and staff experience                 Students will be able to gain more from the feedback they
                                             receive and/or access automated support for common
                                             coursework tasks. This should lead to improved performance.
                                             Staff will find ways to alter their learning and teaching approach
                                             in order to use the information gathered through MAC to better
                                             ‘connect’ with the learning needs of individual students and
                                             groups of students.
Be more effective/save money                 The use of MAC processes should enable staff to tailor the
                                             advice and support that they provide to individual need making
                                             the feedback potentially more effective. Coupled to changes in
                                             overall learning and teaching approach this can be expected to
                                             lead to lower drop out rates.
Be ready for future technology               The use of MAC processes can be expected to help staff
needs                                        engage in approaches that genuinely blend the use of online
                                             tools to enhance the overall experience of a face to face
                                             course.

1.6       Stakeholder Analysis
                      Stakeholder                                  Interest / stake               Importance
                                                                                                    (H/M/L)
Academic staff already involved in pilots                  Input into evaluation              H
                                                           design/information about
                                                           their pilots/assistance in
                                                           engaging students in
                                                           evaluation/ideas for how to
                                                           take their pilots
                                                           forward/advocate role in
                                                           engaging other academics
Academic staff from other Schools                          Information on the                 M
                                                           affordances derived from
                                                           using MAC/understanding
                                                           how MAC can be used or
                                                           adapted to their context.
Staff from central learning and teaching                   Input to evaluation design;        H
support                                                    working closely with
                                                           external evaluator to
                                                           arrange meetings, focus
                                                           groups; liaison with other
                                                           university functions over
                                                           deeper integration/take up
                                                           issues; advocacy for MAC
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                                               processes
University and School Committees               Information on progress         H
                                               and implications for
                                               strategic planning of
                                               systems (e.g. VLE
                                               development) and
                                               processes (e.g. QA).
Senior executive staff (e.g. PVC Learning      Input into pilot evaluations;   H
and Teaching)                                  awareness of resources/
                                               sustainability issues;
                                               understanding of potential
                                               for quality and efficiency
                                               enhancements
Students                                       Input to design and conduct     H
                                               of the evaluation; wider
                                               understanding of the
                                               advantages of a MAC
                                               process to the student’s
                                               learning experience
JISC                                           Sharing of developing           H
                                               practices at subject and
                                               institutional level;
                                               understanding of cross-
                                               institutional issues.
Wider academic community                       Information on MAC              H
                                               implementations; access to
                                               successful approaches and
                                               support.


1.7       Related Projects
Making Assessment Count (JISC Curriculum Delivery Programme 2008-2010) -
http://jiscdesignstudio.pbworks.com/w/page/23495173/Making%20Assessment%20Count%2
0Project

Making Assessment Count Benefits Realisation Project (2010-2011) –
http://www.makingassessmentcount.ac.uk

Re-engineering Assessment Practices in Higher Education -
http://www.reap.ac.uk/Home.aspx

1.8       Constraints
Budget for travel and organisation of focus group meetings to evaluate from both staff and
student perspectives.

1.9       Assumptions
We are making the assumption that each participating institution will commit to the project
necessary additional resource not costed into the project. This would include for example the

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time of senior executive staff who would be involved in ensuring that any evaluation is
closely linked to the embedding and sustainability of pilot project outputs.

1.10 Risk Analysis
     Risk Description             Probability       Severity     Risk    Detail of action to be taken
                                       (P)             (S)      Score   (mitigation / reduction / transfer
                                      1–5             1–5       (PxS)             / acceptance)
                                    (1 = low        (1 = low
                                    5 = high)       5 = high)
Loss of key staff                 1             4               4       There will be a number of
central to evaluation                                                   staff contributing (in addition
processes                                                               to the external evaluator) to
                                                                        the evaluation from across
                                                                        and within each institution.
                                                                        In addition all of the staff
                                                                        identified as working on the
                                                                        project are part of a central
                                                                        team so additional
                                                                        support/cover is available.
Difficulty in gathering           2             4               8       We will work very closely
data on use                                                             with the academics heading
                                                                        up the pilots and support
                                                                        them in engaging the
                                                                        students during the active
                                                                        phase of MAC pilots. In
                                                                        addition we will use a range
                                                                        of data collection methods.
Evaluation suggests               1             5               5       As already done at
MAC is not practical or                                                 Westminster, UWIC and
sustainable                                                             City careful analysis will be
                                                                        undertaken to ensure that
                                                                        any MAC process to be
                                                                        piloted suits the
                                                                        subject/departmental
                                                                        context
Difficulty in expanding           3             3               9       Development of key
pilots already ongoing                                                  communications/engageme
or planned, post                                                        nt plan; involvement of key
evaluation                                                              senior executive staff and
                                                                        university committees at
                                                                        significant points in the
                                                                        academic year.




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Problems integrating              2              5     10     Work with central services,
MAC into current                                              (primarily learning and
processes/environment                                         teaching support and IT) to
                                                              explore best approaches to
                                                              linking any MAC processes
                                                              to institutional support
                                                              systems; development of
                                                              key
                                                              communications/engageme
                                                              nt plan; involvement of key
                                                              senior executive staff and
                                                              university committees at
                                                              significant points in the
                                                              academic year.
Students do not                   2              5     10     Use student representatives
participate                                                   as advocates to engage
                                                              wider student body, clear
                                                              statement of advantages.
                                                              Work with the academic
                                                              staff to promote the value of
                                                              the MAC process.


1.11 Technical Development
We do not envisage any technical developments occurring as a direct consequence of the
project.

1.12 Standards
     Name of standard or                     Version             Notes
        specification




1.13 Intellectual Property Rights
Each partner will own what they create but allow free access to the outputs across the higher
and further education sectors.

2 Project Resources
2.1 Project Partners
Dr. Mark Clements – University of Westminster
Dr. Mark Kerrigan – University of Greenwich
Mr. Mark Gamble – University of Bedfordshire
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Ms. Kate Reader – City University, London
Maria Papaefthimiou – University of Reading
Loretta Newman-Ford – University of Wales Institute Cardiff

All of the above will have the same main role. That is: Co-ordination of MAC pilots and local
evaluation in conjunction with the external evaluator and project director

2.2       Project Management
The project will be overseen by a Project Management Team, chaired by the project director.
The team will include as permanent members the external evaluator and staff from each
institution who will work on the project regularly (see details above). The team will meet
regularly (once per month), initially to contribute to and approve a more detailed workplan
and then subsequently to review progress and revise approaches and targets as necessary.
In so doing the team will oversee the risk analysis, will monitor the evaluation and
dissemination and will oversee the budget and expenditure.

Whilst the Project Management Team will not have permanent members who are senior
executive staff or students, we will include such representation as regularly as we can.
Where sensible this will be linked (in the case of senior staff) to the need for strategic actions
timed to occur logically within the cycle of decision making specific to each institution.

All members of the team, other than the Project Director and External Evaluator will average
1 day per month on the project. Collectively the project team will in addition spend a
minimum of 8 days in each year of the project on JISC Programme Co-ordination activities.

2.3       Project Roles
  Team Member                       Role            Contact Details            Days per week to
     Name                                                                       be spent on the
                                                                                    project
Dr. Mark          Co-ordination of           M.O.Clement@westminster.ac.uk     Average 1 day per
Clements –        MAC pilots and                                               month
University of     local evaluation in
Westminster       conjunction with
                  the external
                  evaluator and
                  project director
Dr. Mark Kerrigan Co-ordination of           M.J.P.Kerrigan@greenwich.ac.uk    Average 1 day per
– University of   MAC pilots and                                               month
Greenwich         local evaluation in
                  conjunction with
                  the external
                  evaluator and
                  project director
Mr. Mark Gamble Co-ordination of             Mark.Gamble@beds.ac.uk            Average 1 day per
– University of   MAC pilots and                                               month
Bedfordshire      local evaluation in
                  conjunction with
                  the external
                  evaluator and
                  project director
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Ms. Kate Reader           Co-ordination of      Kate.Reader.2@city.ac.uk          Average 1 day per
– City University,        MAC pilots and                                          month
London                    local evaluation in
                          conjunction with
                          the external
                          evaluator and
                          project director
Maria                     Co-ordination of      m.c.papaefthimiou@reading.ac.uk   Average 1 day per
Papaefthimiou –           MAC pilots and                                          month
University of             local evaluation in
Reading                   conjunction with
                          the external
                          evaluator and
                          project director
Loretta Newman-           Co-ordination of      lnewman-ford@uwic.ac.uk>          Average 1 day per
Ford – University         MAC pilots and                                          month
of Wales Institute        local evaluation in
Cardiff                   conjunction with
                          the external
                          evaluator and
                          project director
Prof Peter                Lead on evaluation    peter.chatterton@daedalus-e-      20 days over the
Chatterton –              approach              world.com                         course of the
Daedalus e-                                                                       project
learning
Prof Gunter               Project               G.Saunders@westminster.ac.uk      32 days over the
Saunders –                Director/Manager                                        course of the
University of                                                                     project
Westminster


2.4       Programme Support
The areas where we are interested to receive support from the programme are in the
dissemination area through existing JISC networks and activities. In addition we would
welcome any ‘connections’ that the programme manager can make between our work and
the work of other projects.

We would appreciate some consultation with David Nicol particularly in the early stages of
the project, in respect of our evaluation framework for assessment and feedback.




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3 Detailed Project Planning
3.1 Evaluation Plan
  Timing         Factor to Evaluate           Questions to Address         Method(s)      Measure of Success
At a            The impact/benefits          Has the project             • Interviews.   • A high degree of
number of       of MAC within each           effectively evaluated the   • Focus           participation by all
points in       institution                  impact and benefits of        groups.         stakeholders in the
the 2 year                                   customised MAC              • Inspection      evaluation
period                                       processes in each             of feedback     processes.
dependent                                    institution (with input       and           • Clear messages (&
upon                                         from all relevant             learning        evidence) arising on
when                                         stakeholders), focusing       journals.       the impact of MAC
pilots run                                   on e.g.:                                      within each
or if a pilot                                • the degree of student                       institution – relating
has                                            understanding of the                        to different
already                                        importance of and                           institutional contexts
run. Also                                      satisfaction with                           (e.g. subject area,
will occur                                     assessment, feedback                        institutional culture)
in follow                                      and acting on                               and presenting a
up uses of                                     feedback?                                   view of the
MAC                                          • the degree to which                         applicability and
beyond                                         students adopt self-                        flexibility of MAC
pilot                                          reflection practices                        processes across
phase in                                       and make effective                          different subject
some                                           use of feedback, as                         areas and
cases                                          assessed by both staff                      institutional contexts.
                                               and students.
                                             • the degree to which
                                               the MAC processes
                                               encourage student-
                                               staff dialogue.
                                             • the degree of staff
                                               understanding and
                                               satisfaction with the
                                               MAC process.
                                             • the affordances
                                               offered by
                                               technologies.
                                             • the impact on
                                               retention in the
                                               longer-term.
                                             • the impact on National
                                               Student Survey
                                               results in each
                                               institution in the
                                               longer term.
                Stakeholder buy-in           Has there been              Interviews.     Clear evidence of the
                and engagement               effective stakeholder       Desk            degree of stakeholder
                with using MAC               buy-in and engagement       research.       buy-in to customising
                                             with customising and                        and piloting MAC
                                             using MAC processes                         processes.
                                             within each institution,
                                             relating to e.g.:
                                             • successful
                                               customisation of MAC
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                                               processes to each
                                               institutional contexts
                                               and needs
                                             • raising of the profile of
                                               assessment &
                                               feedback in each
                                               institution and its
                                               relative
                                               importance/role
                                               compared with other
                                               staff-student teaching
                                               and learning activities

                                             Has an effective
                                             stakeholder
                                             communications and
                                             engagement plan been
                                             developed which
                                             includes a full
                                             stakeholder analysis?

                                             Has there been a high
                                             degree of participation
                                             in and engagement with
                                             the evaluation process?
                Sustainability and           What is the degree of         Interviews.   • Clear evidence of
                embedding of MAC             sustainability and            Online          plans/pilot roll-outs
                across each                  embedding of                  survey.         for adoption of
                institution                  customised MAC                Desk            customised MAC
                                             processes across each         research.       processes in
                                             institution, relating to                      different
                                             e.g.:                                         programmes within
                                             • sustainability &                            each institution.
                                               embedding plans.                          • Clear evidence of
                                             • extended roll-out of                        strategic changes
                                               pilots within each                          within each
                                               institution.                                institution relating to
                                             • the degree of (plans                        the wider integration
                                               for) adoption by                            of MAC processes
                                               different programme                         into teaching and
                                               teams across different                      learning.
                                               faculties and schools
                                               in each institution.
                                             • strategic changes
                                               within institutions
                                               relating to the wider
                                               integration of MAC
                                               processes into
                                               teaching and learning.
                                             • methods for
                                               embedding MAC
                                               processes in
                                               institutional strategies,
                                               processes and
                                               culture.
                Sustainability and           What is the degree of         Interviews.   • Clear evidence of
                embedding of MAC             sustainability and            Online          plans/pilots for
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                across the sector            embedding of MAC              survey.        adoption of
                                             across the sector,                           customised MAC
                                             focusing on e.g.:                            processes in
                                             • the degree of interest                     different institutions
                                               in and, ultimately,                        in the sector.
                                               (plans for) adoption by
                                               other institutions.
                Business cases for           • Do the business             Interviews.   • Clear evidence
                adoption of MAC                cases provide clear         Desk            relating to business
                processes                      and understandable          research.       cases for customised
                                               business rationales         Online          MAC processes
                                               for institutions to         surveys.        incorporating
                                               adopt MAC in different                      process efficiencies,
                                               contexts and provide                        workloads,
                                               sufficient information                      costs/benefits.
                                               for other institutions to                 • Business cases
                                               make judgements as                          provide useful
                                               to whether to adopt                         support for potential
                                               MAC processes within                        adopters.
                                               their own contexts?
                                             • Have process
                                               efficiencies been
                                               effectively assessed?
                                             • Has the impact on
                                               workloads for
                                               students and staff
                                               been fully assessed?
                                             • Is there satisfaction
                                               with the business
                                               cases by potential
                                               adopters.
                Case studies and             • Do the case studies         Desk          • High quality case
                multimedia assets.             and multi-media             research.       studies and
                                               assets present a            Online          multimedia assets
                                               coherent case for           surveys.        that provide valuable
                                               adopting MAC in                             information for
                                               different contexts?                         potential adopters of
                                             • Do the case studies                         MAC processes.
                                               provide clear info and
                                               signposting to help
                                               other institutions
                                               adopt MAC?
                                             • Is there satisfaction
                                               with the case studies
                                               by potential adopters?




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                Reports and guides           • Do the reports and         Desk            • High quality reports
                                               guides provide clear       research.         and guides that
                                               information and            Online            provide valuable
                                               signposting to support     surveys.          information for
                                               institutions in adopting                     potential adopters of
                                               MAC.                                         MAC processes.
                                             • Do institutions find the
                                               self-assessment
                                               procedure for
                                               formulating plans to
                                               address feedback
                                               through a MAC
                                               process useful?
                                             • Is there satisfaction
                                               with the reports and
                                               guides by potential
                                               adopters?

3.2       Quality Assurance
Output / Outcome          Report(s)
       Name
 When will QA be          Who will carry out the QA            What QA methods / measures will be used?
   carried out?           work?
At a number of            The project team and JISC           Feedback on perceived clarity and utility of
drafting stages           programme                           report from project team members, senior
                          manager/support team                institutional staff and JISC

 Output / Outcome         Institutional self-assessment procedure
        Name
  When will QA be                                              What QA methods / measures will be used?
    carried out?
After the first           Selected groups of staff at         Feedback from the institutions on clarity, utility
iteration of the          each participating                  and likely use of the process/linkages it key
process is                institution; institutional          institutional processes
produced in               committees and sub-
portable format           committees

Output / Outcome          Case studies and Multimedia assets
       Name
 When will QA be          Who will carry out the QA            What QA methods / measures will be used?
   carried out?                       work?
During planning of        The project team and                Feedback from staff and JISC on the clarity and
the case studies          subsequently selected               utility of the case studies
and after drafts are      groups of staff at each
produced                  participating institution and
                          the wider sector; JISC
                          programme manager and
                          support team


3.3       Dissemination Plan
Within partner institutions, dissemination will include existing newsletters, seminars,
workshops, planned Departmental “awaydays” and internal symposia. The project team’s
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Date:

own reflection on the project processes and outcomes will be presented to the wider HE
community, with advice and help from the Higher Education Academy and JISC External
mechanisms for dissemination will include: Newsletters (e.g. ALT-N); contributions to
specialist groups, e.g. SEDA.; presentations at conferences, national and international;
publications in professional journals and refereed academic journals; liaison with JISC, HEA
and other relevant projects so as to ensure synergy in terms of outputs and dissemination;

The project will build on the use of JISC online systems for dissemination to and support for
the wider community (specifically using the Design Studio and Cloudworks). In addition the
project team will contribute to all prescribed programme meetings and will actively seek to
present work at relevant national and international meetings. The project will hold at least 2
elluminate seminars for the wider community during the course of the project.

  Timing           Dissemination Activity      Audience              Purpose            Key Message
Throughout       Project website and         Wider university    Provide             Importance of the
                 Cloudworks space            community           information on      project objectives
                                                                 project             and main findings
                                                                 progress and
                                                                 access to
                                                                 outputs
Throughout       JISC programme meetings     Other               Explore             How MAC could be
                                             Universities        potential for       used at other
                                             involved in the     further pilots at   universities involved
                                             programme           other               in the programme
                                                                 institutions
Throughout       Newsletters and seminars    Wider groups of     To raise wider      How is MAC being
                 at each participating       staff within each   awareness of        used and how can
                 institution                 participating       the project and     MAC help within
                                             institution         the pilots          other academic
                                                                 going on within     areas
                                                                 each
                                                                 institution; to
                                                                 update on
                                                                 outputs
September        Conference                  The wider           Dissemination       Importance of key
2012 and                                     HE/FE               of outputs and      outputs to wider
2013                                         community           potential           HE/FE agenda for e-
                                                                 transfer of         learning/assessment
                                                                 these;
                                                                 feedback from
                                                                 wider
                                                                 audience on
                                                                 utility of MAC
Oct 2013         Final Report to JISC and    The HE/FE           Critical            How MAC can be
                 Case Studies                community           evaluation of       adapted to different
                                                                 the utility of      purposes and
                                                                 MAC in a            contexts to benefit
                                                                 range of            the wider
                                                                 contexts            community.




Page 15 of 19
Document title: JISC Project Plan Template
Last updated: Feb 2011 – v2.0
Project Identifier:
Version:
Contact:
Date:




3.4       Exit and Embedding Plans
           Project                   Action for Take-up & Embedding                   Action for Exit
    Outputs/Outcomes
Project outputs will be            Each institution within the project will   The ongoing evaluation will help
made available via a               develop their own sustainability and       the project to reflect on original
project Wiki (using                embedding plan as part of the project      outcomes and actions for take-
PBWorks) and a                     milestones.                                up and exit – and these have
Cloudworks site will also                                                     been identified in the project
be made available for              Activities within the project scope will   evaluation plan (section 3.1)
continued asynchronous             include roll-outs of pilots in different
discussions.                       subject areas within each institution.     In the project wiki, clear
Links to resources in the                                                     guidance will be provided on
wiki will be created from                                                     IPR ownership and copyright.
the JISC Design Studio.


3.5 Sustainability Plans

There are a number of elements to the work proposed that will help ensure sustainability.
First there is already buy-in at each institution from central learning and teaching support
services. In addition in each institution more senior executive staff are very aware of the
pilots already ongoing and planned and some of these staff have already taken a very active
role in promoting the work. Second, all of the institutions are linking or plan to link
developments to relevant institutional strategy and individuals who lead committees charged
with the development of such strategy. No opportunity will be missed to incorporate the work
of the project into institutional mechanisms for bringing about and supporting sustainable
change. Throughout we will make use of the JISC’s Good Practice Guide to
Sustaining/Embedding Innovations


 Project Outputs              Why Sustainable            Scenarios for Taking           Issues to Address
                                                                 Forward
Institutional                Practical useful          Include as part of              Convincing senior
procedure for                self-assessment           institutional processes         staff and key
assessing the utility        process for               for course validation and       committees and
of MAC                       institutions to go        review and for strategic        groups to engage
                             through at                planning                        with the process
                             institutional,
                             departmental or
                             course level
Embedded MAC                 If properly               Ensure clear connection         As above
processes                    embedded will be          between outputs of pilot
                             self sustainable          projects and the
                                                       activities of identified
                                                       key committees and
                                                       strategic planning
                                                       processes

Page 16 of 19
Document title: JISC Project Plan Template
Last updated: Feb 2011 – v2.0
Project Identifier:
  Version:
  Contact:
  Date:


  Appendices
  Appendix A. Project Budget
Directly Incurred                        August 11–   August 12–   August 13– July    TOTAL £
Staff                                    July 12      July 13      14 (Strand A only)
Gunter Saunders, 240 Hours               £5,966.98    £5,966.98    £0                 £11,933.96
& 7.3% FTE
Mark Clements                            £3,583.35    £3,583.35    £0                 £7,166.68
180 Hours & 5.5% FTE
Mark Kerrigan SL, 180 Hours              £3,176.76    £3,176.76    £0                 £6,353.52
& 5.5% FTE
Mark Gamble                              £3,139.56    £3,139.56    £0                 £6,279.12
180 Hours & 5.5% FTE
Maria Papaefthimiou 180                  £3,597.00    £3,597.00    £0                 £7,194.00
Hours & 5.5% FTE
Kate Reader                              £1,972.32    £1,972.32    £0                 £3,944.64
180 Hours & 5.5% FTE
Loretta Newman-Ford                      £1,756.44    £1,756.44    £0                 £3,512.88
180 Hours & 5.5% FTE
Total Directly Incurred Staff            £23,192.41   £23,192.41   £0                 £46,384.82
(A)

Non-Staff                                August 11–   August 12–   August 13– July    TOTAL £
                                         July 12      July 13      14 (Strand A only)
Travel and expenses                      £3,600       £3,600       £0                 £7,200
Hardware/software                        £0           £0           £0                 £0
Dissemination                            £0           £900         £0                 £900
Evaluation                               £0           £0           £0                 £0
Other                                    £950         £950         £0                 £1,900
(Printing/Research
Resources)
Total Directly Incurred Non-             £4550        £5450        £0                 £10,000
Staff (B)

Directly Incurred Total (C)              £27,742.41   £28,642.41   £0                 £56,384.82
(A+B=C)

Directly Allocated                       August 11–   August 12–   August 13– July    TOTAL £
                                         July 12      July 13      14 (Strand A only)
Staff - Consultant (20 days over         £5,000       £5,000       £0                 £10,000
2 years at £500 per day)
Estates                                  £3,109.64    £3,109.64    £0                 £6219.28
Other                                    £0           £0           £0                 £0
Directly Allocated Total (D)             £8,109.64    £8,109.64    £0                 £16,219.28

  Page 17 of 19
  Document title: JISC Project Plan Template
  Last updated: Feb 2011 – v2.0
Project Identifier:
  Version:
  Contact:
  Date:

Indirect Costs (E)                       £16,714.52      £16,714.52   £0                   £33,429.04

Total Project Cost (C+D+E)               £52,566.57      £53,466.57   £0                   £106,033.14
Amount Requested from                    £10,000         £10,000      £0                   £20,000
JISC
Institutional Contributions              £42,566.57      £43,466.57   £0                   £86,033.14

Percentage Contributions                 JISC            Partners                          Total
over the life of the project             18.9%           81.1%                             100%

No. FTEs used to calculate               No        0.4 per year       Which Staff
indirect and estates                     FTEs                         G. Saunders M. Clements,
charges, and staff included                                           M.Kerrigan, M. Gamble, M.
                                                                      Papaefthimiou, K. Reader,
                                                                      L. Newman-Ford



  Appendix B. Workpackages
  Work Package 1 – What lessons have/are being learned?

  Objectives - Define overall evaluation framework. Draw out lessons learned, focussing on
  pedagogic improvements as well as issues of efficiency and workload, from key
  stakeholders involved in the pilots at each institution including: academic staff, students,
  central/local learning and teaching support IT services, senior managers and executives

  Activities - Identify sources (including existing evaluation data specific to each institution),
  methods, evidence, measures of success and plan; Define specific questions and topic
  lists/guidance; Define technology tools to be used (e.g. online surveys, multimedia
  capturing); Define responsibilities for data across the project team; Define schedules for data
  collection suited to each institution’s piloting status and the timing of institutional strategic
  decision making; Conduct data collection.
  Work Package 2 – Reporting on lessons learned

  Objectives - Report on the lessons learned to the project team and wider stakeholder group

  Activities - Develop overall evaluation framework and agree how this will be applied within
  each institution. Analyse data. Develop draft reports (case studies) highlighting key lessons
  learned; options for enhancing, sustaining and embedding the outcomes of each pilot to
  meet strategic goals (focusing on each institution as a whole, but in addition drawing out
  cross-institutional lessons and themes). Conduct a workshop with the project team to:
  consider cost:benefit analysis of different MAC approaches taken; Produce an online self
  assessment procedure for cognate groups (from subject team to institutional level) to a) rate
  current feedback practices and b) assess the impact of any MAC interventions;
  Work Package 3 – Final report (including key deliverables, see below)/case studies

  Objective - Produce final report/case studies

  Activities - Produce draft final report/case studies; circulate to stakeholders for final
  comments; produce final report and case studies.
  Work Package 4 – Dissemination through Stakeholder communications and
  Page 18 of 19
  Document title: JISC Project Plan Template
  Last updated: Feb 2011 – v2.0
Project Identifier:
Version:
Contact:
Date:

engagement
Objective(s) – Develop/implement a stakeholder communications and engagement plan.

Activities – Draw on existing MAC implementation models and evidence of success to
design a plan which will aim to (a) gain stakeholder buy-in to the options and (b) support
them in selecting, enhancing and prioritising the options. Implement communications and
engagement plan which will include a series of workshops between different
stakeholder/stakeholder groups within and across institutions with the aim of: gaining their
contributions and buy-in to further embedding of MAC processes prioritising the options and
developing an agreed action plan with defined roles, responsibilities and measures of
success. Revise plan as further evidence from WP 1 and WP2 becomes available.




Page 19 of 19
Document title: JISC Project Plan Template
Last updated: Feb 2011 – v2.0

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Draft project plan b westminster mace

  • 1. Project Identifier: Version: Contact: Date: JISC Project Plan Project Information Project Identifier To be completed by JISC Project Title Making Assessment Count Evaluation Project Hashtag Start Date 1 September 2011 End Date 31 August 2013 Lead Institution University of Westminster Project Director Professor Gunter Saunders Project Manager Professor Gunter Saunders Contact email G.Saunders@westminster.ac.uk Partner Institutions University of Bedfordshire, City University London, University of Greenwich, University of Reading, University of Wales Institute Cardiff Project Webpage URL https://sites.google.com/a/staff.westminster.ac.uk/mace/ Programme Name Assessment and Feedback Programme Manager Lisa Gray Document Information Author(s) Gunter Saunders and Peter Chatterton Project Role(s) Project Director and External Evaluator Date 1/10/2011 Filename MAC Detailed Project Plan V1 URL If this report is on your project web site Access This report is for general dissemination Document History Version Date Comments V1 1/10/11 Draft for comment Page 1 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 v2.0
  • 2. Project Identifier: Version: Contact: Date: Table of Contents NB : This table of contents ‘auto-populates’ - to update the table of contents – place cursor in the table of contents, right-click your mouse, click ’update field’, select appropriate option 1. Project Overview .............................................................................................................................. 3 1.1 Project Summary ..................................................................................................................... 3 1.2 Objectives ................................................................................................................................ 3 1.3 Anticipated Outputs and Outcomes ........................................................................................ 3 1.4 Overall Approach .................................................................................................................... 4 1.5 Anticipated Impact ................................................................................................................... 5 1.6 Stakeholder Analysis ............................................................................................................... 5 1.7 Related Projects ...................................................................................................................... 6 1.8 Constraints .............................................................................................................................. 6 1.9 Assumptions ............................................................................................................................ 6 1.10 Risk Analysis ........................................................................................................................... 7 1.11 Technical Development........................................................................................................... 8 1.12 Standards ................................................................................................................................ 8 1.13 Intellectual Property Rights ..................................................................................................... 8 2 Project Resources ............................................................................................................................ 8 2.1 Project Partners....................................................................................................................... 8 2.2 Project Management ............................................................................................................... 9 2.3 Project Roles ........................................................................................................................... 9 2.4 Programme Support .............................................................................................................. 10 3 Detailed Project Planning .............................................................................................................. 11 3.1 Evaluation Plan ..................................................................................................................... 11 3.2 Quality Assurance ................................................................................................................. 14 3.3 Dissemination Plan ............................................................................................................... 14 3.4 Exit and Embedding Plans .................................................................................................... 16 3.5 Sustainability Plans ............................................................................................................... 16 Appendices ........................................................................................................................................... 17 Appendix A. Project Budget............................................................................................................... 17 Appendix B. Workpackages .............................................................................................................. 18 Page 2 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 3. Project Identifier: Version: Contact: Date: 1. Project Overview 1.1 Project Summary Each of the 6 participating institutions taking part in this project have either current or planned implementations (for start of academic year 11/12) of a Making Assessment Count (MAC) process. A MAC process can be described as a series of steps that students are taken through to help them reflect either prior to or after completion of a piece of formative or summative work. Central to most MAC processes is an online self-review questionnaire which uses a system called e-Reflect. The work will assess the impact of MAC within the institutions on student and staff experience, paying careful attention to the effects on student performance and student and staff satisfaction in relation to quality enhancement, workloads and efficiency. In evaluating across 6 institutions the intention is to generate a rich collection of outputs that together will disseminate to the sector how MAC can work for different subject areas and become embedded into institutional strategy. 1.2 Objectives This project has 2 main objectives. These are: 1. To evaluate pilot implementations of Making Assessment Count (MAC) processes at 6 universities using an approach that will facilitate embedding and sustainability 2. To re-inforce the business case already made for MAC, expanding it to take into account different subject areas, other institutional contexts and the developed variations of the MAC model that have emerged to suit these different contexts 1.3 Anticipated Outputs and Outcomes Output / Outcome Type Brief Description (e.g. report, publication, software, knowledge built) Report A cross institutional evaluation report presenting a view of the applicability and flexibility of MAC processes across different subject and institutional contexts. Process A self assessment procedure that institutions can follow in formulating plans to address feedback through a MAC approach; this will include a model for assessing cost:benefit. Case studies A minimum of 6 short (2 pages) case studies highlighting the specific approaches and outcomes taken at each participating institution. It is anticipated that each case study would focus either on a different subject area or different application of MAC Multimedia assets A range of multimedia assets (video and audio clips of stakeholders, academic staff, students, senior staff, support staff) that are linked to and underpin the evaluation report and case studies Papers/conference The project will generate at least one paper and will aim for a presentations minimum of 2 conference presentations Page 3 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 4. Project Identifier: Version: Contact: Date: 1.4 Overall Approach At each institution the planned pilot is being monitored by a senior member of staff with a cross-institutional role in the development of e-learning based solutions for learning and teaching. Each of these individuals will work with the academics locally and all have stated intentions to evaluate what they do. The external evaluator and Project Director will plan the evaluation of the pilots together with each of these individuals near the start of the project. This will ensure that local evaluation plans integrate with and complement the work of the external evaluator and project director. The workplan is divided into 4 work packages (WP1-4 in appendix B). Work packages 1-3 will focus on ‘learning lessons’ from the pilots that have been or are to be conducted at the participating institutions. These work packages will also be directly concerned with building the business case for MAC across subject areas and institutional contexts and will generate the case studies, institutional self-assessment procedure and final report (see deliverables section section 2.4). The external evaluator will focus their time on these 3 work packages. Work package 4 – ‘Dissemination through Stakeholder Communications and Engagement’ will be conducted by the university based members of the project team, although the work on WP4 will obviously be closely linked to and informed by the work of the external evaluator on WP1 and WP2 particularly. WP4 will focus on embedding MAC across the institution(s) through internal mechanisms for strategic change. This will be achieved by working with students, senior staff and committees, with a view to explicitly linking MAC to relevant institutional strategies (e.g. learning, teaching and assessment strategy, IT strategy), processes (e.g. course validation and review) and culture. We will draw heavily from the JISC Good Practice Guide to Sustaining/Embedding Innovations for Work Package 4. Key workplan milestones are in the table below. Critical success factors will include the following: • Obtaining effective stakeholder buy-in and engagement to contextualising, customising and piloting MAC processes. • Institutions developing and implementing effective sustainability and embedding plans for their customised MAC processes that integrate/align with institutional processes, strategies, culture and systems. • Development of clear and understandable business cases that set workload analyses, process efficiencies and cost-benefit analyses of MAC processes into a wider strategic context of developments in (blended) teaching and learning. Date Milestone Deliverable(s) Jan ‘12 Emerging picture of lessons being Draft case studies; preliminary reports for learned within and across the senior management/decision makers institutions Apr ‘12 Agreed approach to scale up and Communication/engagement plan; defined embedding cognate group/departmental//institutional self-assessment procedure July ‘12 Embedding of completed pilots Local level plans for MAC pilots; institution more widely across each level statements related to integration of institution MAC into institutional processes Sept ‘12 End of year one Project audit and review of progress Jan’13 Additional rounds of MAC use at Report on wider usage; impact of wider use Page 4 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 5. Project Identifier: Version: Contact: Date: each institution in greater range of on institutional plans; updated case studies departments completed July ‘13 Strategic changes within Institutional strategic statement; final report; institutions related to the wider updated case studies integration of MAC processes into learning and teaching 1.5 Anticipated Impact Impact Area Anticipated Impact Description Student and staff experience Students will be able to gain more from the feedback they receive and/or access automated support for common coursework tasks. This should lead to improved performance. Staff will find ways to alter their learning and teaching approach in order to use the information gathered through MAC to better ‘connect’ with the learning needs of individual students and groups of students. Be more effective/save money The use of MAC processes should enable staff to tailor the advice and support that they provide to individual need making the feedback potentially more effective. Coupled to changes in overall learning and teaching approach this can be expected to lead to lower drop out rates. Be ready for future technology The use of MAC processes can be expected to help staff needs engage in approaches that genuinely blend the use of online tools to enhance the overall experience of a face to face course. 1.6 Stakeholder Analysis Stakeholder Interest / stake Importance (H/M/L) Academic staff already involved in pilots Input into evaluation H design/information about their pilots/assistance in engaging students in evaluation/ideas for how to take their pilots forward/advocate role in engaging other academics Academic staff from other Schools Information on the M affordances derived from using MAC/understanding how MAC can be used or adapted to their context. Staff from central learning and teaching Input to evaluation design; H support working closely with external evaluator to arrange meetings, focus groups; liaison with other university functions over deeper integration/take up issues; advocacy for MAC Page 5 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 6. Project Identifier: Version: Contact: Date: processes University and School Committees Information on progress H and implications for strategic planning of systems (e.g. VLE development) and processes (e.g. QA). Senior executive staff (e.g. PVC Learning Input into pilot evaluations; H and Teaching) awareness of resources/ sustainability issues; understanding of potential for quality and efficiency enhancements Students Input to design and conduct H of the evaluation; wider understanding of the advantages of a MAC process to the student’s learning experience JISC Sharing of developing H practices at subject and institutional level; understanding of cross- institutional issues. Wider academic community Information on MAC H implementations; access to successful approaches and support. 1.7 Related Projects Making Assessment Count (JISC Curriculum Delivery Programme 2008-2010) - http://jiscdesignstudio.pbworks.com/w/page/23495173/Making%20Assessment%20Count%2 0Project Making Assessment Count Benefits Realisation Project (2010-2011) – http://www.makingassessmentcount.ac.uk Re-engineering Assessment Practices in Higher Education - http://www.reap.ac.uk/Home.aspx 1.8 Constraints Budget for travel and organisation of focus group meetings to evaluate from both staff and student perspectives. 1.9 Assumptions We are making the assumption that each participating institution will commit to the project necessary additional resource not costed into the project. This would include for example the Page 6 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 7. Project Identifier: Version: Contact: Date: time of senior executive staff who would be involved in ensuring that any evaluation is closely linked to the embedding and sustainability of pilot project outputs. 1.10 Risk Analysis Risk Description Probability Severity Risk Detail of action to be taken (P) (S) Score (mitigation / reduction / transfer 1–5 1–5 (PxS) / acceptance) (1 = low (1 = low 5 = high) 5 = high) Loss of key staff 1 4 4 There will be a number of central to evaluation staff contributing (in addition processes to the external evaluator) to the evaluation from across and within each institution. In addition all of the staff identified as working on the project are part of a central team so additional support/cover is available. Difficulty in gathering 2 4 8 We will work very closely data on use with the academics heading up the pilots and support them in engaging the students during the active phase of MAC pilots. In addition we will use a range of data collection methods. Evaluation suggests 1 5 5 As already done at MAC is not practical or Westminster, UWIC and sustainable City careful analysis will be undertaken to ensure that any MAC process to be piloted suits the subject/departmental context Difficulty in expanding 3 3 9 Development of key pilots already ongoing communications/engageme or planned, post nt plan; involvement of key evaluation senior executive staff and university committees at significant points in the academic year. Page 7 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 8. Project Identifier: Version: Contact: Date: Problems integrating 2 5 10 Work with central services, MAC into current (primarily learning and processes/environment teaching support and IT) to explore best approaches to linking any MAC processes to institutional support systems; development of key communications/engageme nt plan; involvement of key senior executive staff and university committees at significant points in the academic year. Students do not 2 5 10 Use student representatives participate as advocates to engage wider student body, clear statement of advantages. Work with the academic staff to promote the value of the MAC process. 1.11 Technical Development We do not envisage any technical developments occurring as a direct consequence of the project. 1.12 Standards Name of standard or Version Notes specification 1.13 Intellectual Property Rights Each partner will own what they create but allow free access to the outputs across the higher and further education sectors. 2 Project Resources 2.1 Project Partners Dr. Mark Clements – University of Westminster Dr. Mark Kerrigan – University of Greenwich Mr. Mark Gamble – University of Bedfordshire Page 8 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 9. Project Identifier: Version: Contact: Date: Ms. Kate Reader – City University, London Maria Papaefthimiou – University of Reading Loretta Newman-Ford – University of Wales Institute Cardiff All of the above will have the same main role. That is: Co-ordination of MAC pilots and local evaluation in conjunction with the external evaluator and project director 2.2 Project Management The project will be overseen by a Project Management Team, chaired by the project director. The team will include as permanent members the external evaluator and staff from each institution who will work on the project regularly (see details above). The team will meet regularly (once per month), initially to contribute to and approve a more detailed workplan and then subsequently to review progress and revise approaches and targets as necessary. In so doing the team will oversee the risk analysis, will monitor the evaluation and dissemination and will oversee the budget and expenditure. Whilst the Project Management Team will not have permanent members who are senior executive staff or students, we will include such representation as regularly as we can. Where sensible this will be linked (in the case of senior staff) to the need for strategic actions timed to occur logically within the cycle of decision making specific to each institution. All members of the team, other than the Project Director and External Evaluator will average 1 day per month on the project. Collectively the project team will in addition spend a minimum of 8 days in each year of the project on JISC Programme Co-ordination activities. 2.3 Project Roles Team Member Role Contact Details Days per week to Name be spent on the project Dr. Mark Co-ordination of M.O.Clement@westminster.ac.uk Average 1 day per Clements – MAC pilots and month University of local evaluation in Westminster conjunction with the external evaluator and project director Dr. Mark Kerrigan Co-ordination of M.J.P.Kerrigan@greenwich.ac.uk Average 1 day per – University of MAC pilots and month Greenwich local evaluation in conjunction with the external evaluator and project director Mr. Mark Gamble Co-ordination of Mark.Gamble@beds.ac.uk Average 1 day per – University of MAC pilots and month Bedfordshire local evaluation in conjunction with the external evaluator and project director Page 9 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 10. Project Identifier: Version: Contact: Date: Ms. Kate Reader Co-ordination of Kate.Reader.2@city.ac.uk Average 1 day per – City University, MAC pilots and month London local evaluation in conjunction with the external evaluator and project director Maria Co-ordination of m.c.papaefthimiou@reading.ac.uk Average 1 day per Papaefthimiou – MAC pilots and month University of local evaluation in Reading conjunction with the external evaluator and project director Loretta Newman- Co-ordination of lnewman-ford@uwic.ac.uk> Average 1 day per Ford – University MAC pilots and month of Wales Institute local evaluation in Cardiff conjunction with the external evaluator and project director Prof Peter Lead on evaluation peter.chatterton@daedalus-e- 20 days over the Chatterton – approach world.com course of the Daedalus e- project learning Prof Gunter Project G.Saunders@westminster.ac.uk 32 days over the Saunders – Director/Manager course of the University of project Westminster 2.4 Programme Support The areas where we are interested to receive support from the programme are in the dissemination area through existing JISC networks and activities. In addition we would welcome any ‘connections’ that the programme manager can make between our work and the work of other projects. We would appreciate some consultation with David Nicol particularly in the early stages of the project, in respect of our evaluation framework for assessment and feedback. Page 10 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 11. Project Identifier: Version: Contact: Date: 3 Detailed Project Planning 3.1 Evaluation Plan Timing Factor to Evaluate Questions to Address Method(s) Measure of Success At a The impact/benefits Has the project • Interviews. • A high degree of number of of MAC within each effectively evaluated the • Focus participation by all points in institution impact and benefits of groups. stakeholders in the the 2 year customised MAC • Inspection evaluation period processes in each of feedback processes. dependent institution (with input and • Clear messages (& upon from all relevant learning evidence) arising on when stakeholders), focusing journals. the impact of MAC pilots run on e.g.: within each or if a pilot • the degree of student institution – relating has understanding of the to different already importance of and institutional contexts run. Also satisfaction with (e.g. subject area, will occur assessment, feedback institutional culture) in follow and acting on and presenting a up uses of feedback? view of the MAC • the degree to which applicability and beyond students adopt self- flexibility of MAC pilot reflection practices processes across phase in and make effective different subject some use of feedback, as areas and cases assessed by both staff institutional contexts. and students. • the degree to which the MAC processes encourage student- staff dialogue. • the degree of staff understanding and satisfaction with the MAC process. • the affordances offered by technologies. • the impact on retention in the longer-term. • the impact on National Student Survey results in each institution in the longer term. Stakeholder buy-in Has there been Interviews. Clear evidence of the and engagement effective stakeholder Desk degree of stakeholder with using MAC buy-in and engagement research. buy-in to customising with customising and and piloting MAC using MAC processes processes. within each institution, relating to e.g.: • successful customisation of MAC Page 11 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 12. Project Identifier: Version: Contact: Date: processes to each institutional contexts and needs • raising of the profile of assessment & feedback in each institution and its relative importance/role compared with other staff-student teaching and learning activities Has an effective stakeholder communications and engagement plan been developed which includes a full stakeholder analysis? Has there been a high degree of participation in and engagement with the evaluation process? Sustainability and What is the degree of Interviews. • Clear evidence of embedding of MAC sustainability and Online plans/pilot roll-outs across each embedding of survey. for adoption of institution customised MAC Desk customised MAC processes across each research. processes in institution, relating to different e.g.: programmes within • sustainability & each institution. embedding plans. • Clear evidence of • extended roll-out of strategic changes pilots within each within each institution. institution relating to • the degree of (plans the wider integration for) adoption by of MAC processes different programme into teaching and teams across different learning. faculties and schools in each institution. • strategic changes within institutions relating to the wider integration of MAC processes into teaching and learning. • methods for embedding MAC processes in institutional strategies, processes and culture. Sustainability and What is the degree of Interviews. • Clear evidence of embedding of MAC sustainability and Online plans/pilots for Page 12 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 13. Project Identifier: Version: Contact: Date: across the sector embedding of MAC survey. adoption of across the sector, customised MAC focusing on e.g.: processes in • the degree of interest different institutions in and, ultimately, in the sector. (plans for) adoption by other institutions. Business cases for • Do the business Interviews. • Clear evidence adoption of MAC cases provide clear Desk relating to business processes and understandable research. cases for customised business rationales Online MAC processes for institutions to surveys. incorporating adopt MAC in different process efficiencies, contexts and provide workloads, sufficient information costs/benefits. for other institutions to • Business cases make judgements as provide useful to whether to adopt support for potential MAC processes within adopters. their own contexts? • Have process efficiencies been effectively assessed? • Has the impact on workloads for students and staff been fully assessed? • Is there satisfaction with the business cases by potential adopters. Case studies and • Do the case studies Desk • High quality case multimedia assets. and multi-media research. studies and assets present a Online multimedia assets coherent case for surveys. that provide valuable adopting MAC in information for different contexts? potential adopters of • Do the case studies MAC processes. provide clear info and signposting to help other institutions adopt MAC? • Is there satisfaction with the case studies by potential adopters? Page 13 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 14. Project Identifier: Version: Contact: Date: Reports and guides • Do the reports and Desk • High quality reports guides provide clear research. and guides that information and Online provide valuable signposting to support surveys. information for institutions in adopting potential adopters of MAC. MAC processes. • Do institutions find the self-assessment procedure for formulating plans to address feedback through a MAC process useful? • Is there satisfaction with the reports and guides by potential adopters? 3.2 Quality Assurance Output / Outcome Report(s) Name When will QA be Who will carry out the QA What QA methods / measures will be used? carried out? work? At a number of The project team and JISC Feedback on perceived clarity and utility of drafting stages programme report from project team members, senior manager/support team institutional staff and JISC Output / Outcome Institutional self-assessment procedure Name When will QA be What QA methods / measures will be used? carried out? After the first Selected groups of staff at Feedback from the institutions on clarity, utility iteration of the each participating and likely use of the process/linkages it key process is institution; institutional institutional processes produced in committees and sub- portable format committees Output / Outcome Case studies and Multimedia assets Name When will QA be Who will carry out the QA What QA methods / measures will be used? carried out? work? During planning of The project team and Feedback from staff and JISC on the clarity and the case studies subsequently selected utility of the case studies and after drafts are groups of staff at each produced participating institution and the wider sector; JISC programme manager and support team 3.3 Dissemination Plan Within partner institutions, dissemination will include existing newsletters, seminars, workshops, planned Departmental “awaydays” and internal symposia. The project team’s Page 14 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 15. Project Identifier: Version: Contact: Date: own reflection on the project processes and outcomes will be presented to the wider HE community, with advice and help from the Higher Education Academy and JISC External mechanisms for dissemination will include: Newsletters (e.g. ALT-N); contributions to specialist groups, e.g. SEDA.; presentations at conferences, national and international; publications in professional journals and refereed academic journals; liaison with JISC, HEA and other relevant projects so as to ensure synergy in terms of outputs and dissemination; The project will build on the use of JISC online systems for dissemination to and support for the wider community (specifically using the Design Studio and Cloudworks). In addition the project team will contribute to all prescribed programme meetings and will actively seek to present work at relevant national and international meetings. The project will hold at least 2 elluminate seminars for the wider community during the course of the project. Timing Dissemination Activity Audience Purpose Key Message Throughout Project website and Wider university Provide Importance of the Cloudworks space community information on project objectives project and main findings progress and access to outputs Throughout JISC programme meetings Other Explore How MAC could be Universities potential for used at other involved in the further pilots at universities involved programme other in the programme institutions Throughout Newsletters and seminars Wider groups of To raise wider How is MAC being at each participating staff within each awareness of used and how can institution participating the project and MAC help within institution the pilots other academic going on within areas each institution; to update on outputs September Conference The wider Dissemination Importance of key 2012 and HE/FE of outputs and outputs to wider 2013 community potential HE/FE agenda for e- transfer of learning/assessment these; feedback from wider audience on utility of MAC Oct 2013 Final Report to JISC and The HE/FE Critical How MAC can be Case Studies community evaluation of adapted to different the utility of purposes and MAC in a contexts to benefit range of the wider contexts community. Page 15 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 16. Project Identifier: Version: Contact: Date: 3.4 Exit and Embedding Plans Project Action for Take-up & Embedding Action for Exit Outputs/Outcomes Project outputs will be Each institution within the project will The ongoing evaluation will help made available via a develop their own sustainability and the project to reflect on original project Wiki (using embedding plan as part of the project outcomes and actions for take- PBWorks) and a milestones. up and exit – and these have Cloudworks site will also been identified in the project be made available for Activities within the project scope will evaluation plan (section 3.1) continued asynchronous include roll-outs of pilots in different discussions. subject areas within each institution. In the project wiki, clear Links to resources in the guidance will be provided on wiki will be created from IPR ownership and copyright. the JISC Design Studio. 3.5 Sustainability Plans There are a number of elements to the work proposed that will help ensure sustainability. First there is already buy-in at each institution from central learning and teaching support services. In addition in each institution more senior executive staff are very aware of the pilots already ongoing and planned and some of these staff have already taken a very active role in promoting the work. Second, all of the institutions are linking or plan to link developments to relevant institutional strategy and individuals who lead committees charged with the development of such strategy. No opportunity will be missed to incorporate the work of the project into institutional mechanisms for bringing about and supporting sustainable change. Throughout we will make use of the JISC’s Good Practice Guide to Sustaining/Embedding Innovations Project Outputs Why Sustainable Scenarios for Taking Issues to Address Forward Institutional Practical useful Include as part of Convincing senior procedure for self-assessment institutional processes staff and key assessing the utility process for for course validation and committees and of MAC institutions to go review and for strategic groups to engage through at planning with the process institutional, departmental or course level Embedded MAC If properly Ensure clear connection As above processes embedded will be between outputs of pilot self sustainable projects and the activities of identified key committees and strategic planning processes Page 16 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 17. Project Identifier: Version: Contact: Date: Appendices Appendix A. Project Budget Directly Incurred August 11– August 12– August 13– July TOTAL £ Staff July 12 July 13 14 (Strand A only) Gunter Saunders, 240 Hours £5,966.98 £5,966.98 £0 £11,933.96 & 7.3% FTE Mark Clements £3,583.35 £3,583.35 £0 £7,166.68 180 Hours & 5.5% FTE Mark Kerrigan SL, 180 Hours £3,176.76 £3,176.76 £0 £6,353.52 & 5.5% FTE Mark Gamble £3,139.56 £3,139.56 £0 £6,279.12 180 Hours & 5.5% FTE Maria Papaefthimiou 180 £3,597.00 £3,597.00 £0 £7,194.00 Hours & 5.5% FTE Kate Reader £1,972.32 £1,972.32 £0 £3,944.64 180 Hours & 5.5% FTE Loretta Newman-Ford £1,756.44 £1,756.44 £0 £3,512.88 180 Hours & 5.5% FTE Total Directly Incurred Staff £23,192.41 £23,192.41 £0 £46,384.82 (A) Non-Staff August 11– August 12– August 13– July TOTAL £ July 12 July 13 14 (Strand A only) Travel and expenses £3,600 £3,600 £0 £7,200 Hardware/software £0 £0 £0 £0 Dissemination £0 £900 £0 £900 Evaluation £0 £0 £0 £0 Other £950 £950 £0 £1,900 (Printing/Research Resources) Total Directly Incurred Non- £4550 £5450 £0 £10,000 Staff (B) Directly Incurred Total (C) £27,742.41 £28,642.41 £0 £56,384.82 (A+B=C) Directly Allocated August 11– August 12– August 13– July TOTAL £ July 12 July 13 14 (Strand A only) Staff - Consultant (20 days over £5,000 £5,000 £0 £10,000 2 years at £500 per day) Estates £3,109.64 £3,109.64 £0 £6219.28 Other £0 £0 £0 £0 Directly Allocated Total (D) £8,109.64 £8,109.64 £0 £16,219.28 Page 17 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 18. Project Identifier: Version: Contact: Date: Indirect Costs (E) £16,714.52 £16,714.52 £0 £33,429.04 Total Project Cost (C+D+E) £52,566.57 £53,466.57 £0 £106,033.14 Amount Requested from £10,000 £10,000 £0 £20,000 JISC Institutional Contributions £42,566.57 £43,466.57 £0 £86,033.14 Percentage Contributions JISC Partners Total over the life of the project 18.9% 81.1% 100% No. FTEs used to calculate No 0.4 per year Which Staff indirect and estates FTEs G. Saunders M. Clements, charges, and staff included M.Kerrigan, M. Gamble, M. Papaefthimiou, K. Reader, L. Newman-Ford Appendix B. Workpackages Work Package 1 – What lessons have/are being learned? Objectives - Define overall evaluation framework. Draw out lessons learned, focussing on pedagogic improvements as well as issues of efficiency and workload, from key stakeholders involved in the pilots at each institution including: academic staff, students, central/local learning and teaching support IT services, senior managers and executives Activities - Identify sources (including existing evaluation data specific to each institution), methods, evidence, measures of success and plan; Define specific questions and topic lists/guidance; Define technology tools to be used (e.g. online surveys, multimedia capturing); Define responsibilities for data across the project team; Define schedules for data collection suited to each institution’s piloting status and the timing of institutional strategic decision making; Conduct data collection. Work Package 2 – Reporting on lessons learned Objectives - Report on the lessons learned to the project team and wider stakeholder group Activities - Develop overall evaluation framework and agree how this will be applied within each institution. Analyse data. Develop draft reports (case studies) highlighting key lessons learned; options for enhancing, sustaining and embedding the outcomes of each pilot to meet strategic goals (focusing on each institution as a whole, but in addition drawing out cross-institutional lessons and themes). Conduct a workshop with the project team to: consider cost:benefit analysis of different MAC approaches taken; Produce an online self assessment procedure for cognate groups (from subject team to institutional level) to a) rate current feedback practices and b) assess the impact of any MAC interventions; Work Package 3 – Final report (including key deliverables, see below)/case studies Objective - Produce final report/case studies Activities - Produce draft final report/case studies; circulate to stakeholders for final comments; produce final report and case studies. Work Package 4 – Dissemination through Stakeholder communications and Page 18 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0
  • 19. Project Identifier: Version: Contact: Date: engagement Objective(s) – Develop/implement a stakeholder communications and engagement plan. Activities – Draw on existing MAC implementation models and evidence of success to design a plan which will aim to (a) gain stakeholder buy-in to the options and (b) support them in selecting, enhancing and prioritising the options. Implement communications and engagement plan which will include a series of workshops between different stakeholder/stakeholder groups within and across institutions with the aim of: gaining their contributions and buy-in to further embedding of MAC processes prioritising the options and developing an agreed action plan with defined roles, responsibilities and measures of success. Revise plan as further evidence from WP 1 and WP2 becomes available. Page 19 of 19 Document title: JISC Project Plan Template Last updated: Feb 2011 – v2.0