Distinction Rated

1. SUBMITED BY, S.BACKIA LAKSHMI F1 BATCH PERSONALITY DEVELOPMENT

2. ACKNOWLEDGEMENT NAME :S.BACKIA LAKSHMI ACCESSOR NAME :SRISHAA BATCH:F1 ASSIGNMENT:PERSONALITY DEVELOPMENT

3. INTRODUCTION From the PERSONALITY DEVELOPMENT I have learnt how to be a professional person with the body language, gesture, posture, language proficiency. So that I present myself as a professional one in front of other people in world.

4. PERSONALITY Personality Development states growth in personal nature, character or persona, progress, make-up. Personality is the sum total of our outer personality and inner qualities An impressive personality wants everyone to outlive in this world. Personality helps us to improve - Our versatility. It helps us to set an objective on the basis of who we are & what we have. Personality should be developed because it’s helpful for every thing , specifically “The People Industry”

5. SWOT ANALYSIS-BEFORE JOINING FRANKFINN STRENGTH: WEAKNESS: Confident sympathetic Loving , caring anger Jovial communication Outspoken Helping OPPURTUNITIES: THREATS Nil tension high competition

6. SWOT ANALYSIS-AFTER JOINING FRANK FINN STRENGTH: WEAKNESS: Aviation sympathetic Hospitality anger Travel management Good communication OPPURTUNITIES: THREATS: In upcoming number high competition of airlines and hotels

7. FACTORS TO DEVELOP PERSONALITY persistence: persistence is consistency,steadiness.and its continuing even in adverse circumstances failing, learning and doing again and again until one succeeds in the Endeavour. persistence is not only a thought it is the habit of taking action. through persistence you get success and with success you may even start to like your present dislikes empathy:it is the ability to put oneself into another person's situation and treat people the way you would like to be treated if you were them and more over it creates understanding. rationality: To be successful in life, some decisions have to be taken logically and reasonably to win in life.

10. Motivation

12. Positive and Negative conditioning I have learnt to unlearn self destruction behavior and learn positive behavior e.g. - fear it can be unlearned Resistance to change –I was always safe in my comfort zone but now, I learnt that doesn’t work any more and so shifted or came out of comfort zone Discipline and commitment – it was tough but now I am disciplined and have committed to work Positive attitude – breaking and replacing old habits with new positive one

13. Time management Time management is nothing but the person should utilize the given time in a proper way to produce a positive results and rejecting those activities which either waste time or produce negative results.

14. Barriers that we came across for managing time efficiently likes and dislikes: peoples tend to do things which they like instead of do things which are important. such an attitude always leaves important work unfinished to produce negative results in life. Lack of discipline: success in life cannot be achieved without discipline. a disciplined person is also a good time manager. Procrastination: it is the negative habit of putting things off for a later time i.e. postponing the work Weak interest in life: therefore it produces weak personalities and poor time managers. Improper reference groups: a negative reference group will never allow productive activities to be performed

15. To over come these types of barriers we should follow Prioritize Do it now Set goals, achieve goals Put things in writing Use wasted time.

16. Importance of time: Time is a special resource that you cannot store or save it for a later use every one has the exact same amount of time of each day. Time once used cannot be retrieved. Through time management you can' the time you need, & not jus wait for it to come . By planning your time wisely , you will have more time to do more things.

17. How individual can be a better planner in terms of time management? Keep everything in writing i.e. by using planner or diary and decide what is most important and do that first don't do things based on your likes and dislikes do the things first which is most important and useful. stop keeping works pending and postponing do the most difficult job first

18. Leadership: It is the art or process of influencing people so that they perform assigned tasks willingly and in an efficient and effective manner. Leadership is, therefore crucial in motivating and inspiring the work force. Not every human being has leadership qualities and it s a unique talent that is available in a few people

19. Basic qualities of leaders Good communication skill Honesty Visionary outlook Selecting a good team Action speaks louder than words Ability to motivate people around Consistency Ability to stand against critics

20. What qualities were required by a leader to lead the project? Customer focus Oral communication Written communication Continuous improvement Decision making Flexibilities/ adaptability Organization/ planning/ priority setting Interpersonal skills Time management

21. Five Most Important Leadership TraitsFor An Individual Honest Forward-Looking Competent Inspiring Intelligent

22. Honesty as a Leadership Quality People want to follow an honest leader. Years ago, many employees started out by assuming that their leadership was honest simply because the authority of their position. With modern scandals, this is no longer true. When you start a leadership position, you need to assume that people will think you are a little dishonest. In order to be seen as an honest individual, you will have to go out of your way to display honesty. People will not assume you are honest simply because you have never been caught lying.

23. Forward-Looking as a Leadership Trait The whole point of leadership is figuring out where to go from where you are now. While you may know where you want to go, people won’t see that unless you actively communicate it with them. Remember, these traits aren’t just things you need to have, they are things you need to actively display to those around you. When people do not consider their leader forward-looking, that leader is usually suffering from one of two possible problems: The leader doesn’t have a forward-looking vision. The leader is unwilling or scared to share the vision with others.

24. Competency as a Leadership Quality People want to follow someone who is competent. This doesn’t mean a leader needs to be the foremost expert on every area of the entire organization, but they need to be able to demonstrate competency. For a leader to demonstrate that they are competent, it isn’t enough to just avoid displaying incompetency. Some people will assume you are competent because of your leadership position, but most will have to see demonstrations before deciding that you are competent.

25. Inspiration as a Leadership Trait People want to be inspired. In fact, there is a whole class of people who will follow an inspiring leader–even when the leader has no other qualities. If you have developed the other traits in this article, being inspiring is usually just a matter of communicating clearly and with passion. Being inspiring means telling people how your organization is going to change the world.

26. Intelligence as a Leadership Trait Intelligence is something that can be difficult to develop. The road toward becoming more intelligent is difficult, long and can’t be completed without investing considerable time. Developing intelligence is a lifestyle choice. Your college graduation was the beginning of your education, not the end. In fact, much of what is taught in college functions merely as a foundational language for lifelong educational experiences.

27. Some of my leadership qualities are Oral communication –communicating verbally with customers Written communication –communicating thoughts and ideas through reports, email etc Continuous improvement – understanding the goals and the objective of the program that we are doing Decision making – gather information understand it and quickly and efficiently make decisions on how to proceed

28. Transactional analysis: Method for determining how people interact When we interact, behavior can be: passive aggressive assertive Performance is greater with this behavior TA is a method of understanding behavior in interpersonal dynamics

29. We operate from three ego states. Parent –behaviors ,thoughts and feelings are copied from parents or parent figures. Adult-behaviors ,thoughts and feelings are direct responses to here and now. Child-behaviors ,thoughts and feelings are replayed from childhood.

30. Steps taken by an individual to become an open self personality: Open self personality plays a very important role in our life. if a person know owns personality and is willing to share ideas,thoughts,feelings and value with others. he should know himself better than other know about him. that person is called an open self personality. having open self personality you can interact with people very easily you can share your dream desire and thought.

31. Analyze your own interpersonal skills and state where you need to change and your plan of action for the same Empathy- it is valued currency this means the ability to put our self in the other person’s shoes to see things from his or her point of view Building trust – a shared belief that you can depend on each other to achieve a common purpose Active listening- having a direct friendly and relaxed expression on our face conveys a message that you are listening

32. Action plan Empathy- By willingness to let the other person dominate the discussion Attentiveness to what is being said Care not to interrupt By using open-ended question Building trust- Being open and honest Validating others Accepting risk collectively Active listening- by keeping eye contact, relaxed attention, open mind, no interruptions or solutions and by giving feedback

33. My interpersonal skills and beliefs are Iam open self because I share all the things with my friends related to anything. first i cant able to talk in front of everyone but after my pd classes i had removed my hesitation but then after i have to work hard upon many things like hidden self, blind self etc.

34. Ego state: My ego state: Adult My ego state is adult because if someone give me a task then I think that I have to complete as fast as possible then I think upon it and reach to my destination but sometimes I use child ego state.

36. by communicating

38. COMMUNICATION

39. What is communication? It’s a process of convey the messages from sender to receiver threw the channel and receiver sends feed back to sender.

40. Most important part of communication

41. Verbal communication The basis of communication is the interaction between people . Verbal communication is one way for people to communicate face to face. Some of the key components of verbal communication are sound, word, speaking and language.

42. Non verbal communication It is usually understood as the process of communication through sending and receiving wordless message. Non verbal communication can be communicated through gesture, body language or by facial expression and eye contact.

43. Evaluate your own communication skills and suggest improvement for same. STRENGTH WEAKNESS Positive attitude Lack of knowledge Assimilation Lack of communication skills Confident Nervousness Removing of above barriers: Work upon communication skills. Removal of personal barriers. By reading books and news papers.

44. Conclusion I am feeling great for the strong support and the guidelines provided to me by my personality development teacher SRISHAA who helped me through this personality development class to make me as a perfect one. I am really thankful to her.

45. THANK YOU