SlideShare a Scribd company logo
1 of 106
Download to read offline
The
 Psychology
  of Human
Misjudgment-
      IV
Bias # 5

Social
Proof
Which line on the right do you think is the same size as the line on the left?
http://www.youtube.com/watch?v=iRh5qy09nNw


http://www.youtube.com/watch?v=TYIh4MkcfJA
Safety in Numbers




Video on “safety in numbers”
Birds of a feather flock together...

Evolution programmed “social proof” in us. It gave us a survival advantage...
http://www.youtube.com/watch?v=bBlOX3PaVKs
Social
proof most
influential
 under two
 conditions
Uncertainty and doubt – when people are unsure, when the situation is ambiguous, they are more
likely to copy others
Testimonials from “similar others”
Persuasion very effective if it comes from peers

People follow lead of “similar others”
Amazon.com uses data analytics to identify “similar Others”
“SIMILAR OTHERS”
“SIMILAR OTHERS”
“similar Others”
hardwired to herd

Real pain and social pain are felt in the same parts of the brain.

Chandler would make a good investor.

Being a successful investor requires not feeling any social pain by doing something thats
very unpopular...
We can get more wiser or more foolish by following the crowd…

When does the wisdom of the crowds becomes madness of the mobs?

There are domains where one is better off relying on the crowd
Wisdom of Crowds as Social Proof
For me, its very useful to quickly zoom into the 10 most emailed articles on
NYT.

So, when it comes to reading news in NYT, I rely on the “wisdom of the
crowds”

In some domains wisdom of crowds works. In some (like financial markets)
it doesn’t.
“If you want to have a better
                                 performance than the crowd,
                                       you must do things
                                 differently from the crowd.”


But when it comes to investing, you are on a VERY different terrain...

“People are always asking me where is the outlook good, but that’s the wrong question... “The right question is:
Where is the outlook the most miserable? I call this the Principle of Maximum Pessimism... “Let me explain how
it works. In almost every activity of normal life people try to go where the outlook is the best... “You look for a
job in an industry with a good future, or build a factory where prospects are best. But my contention is if you
are selecting publicly traded investments, you have to do the opposite... “You’re trying to buy a share at the
lowest possible price in relation to what that corporation is worth... “And there is only one reason a share goes
to a bargain price: Because other people are selling. There is no other reason... “To get a bargain price, you’ve
got to look for where the public is most frightened and pessimistic.”

Reversion to the mean
“You pay a very high price
in the stock market for a
   cheery consensus.”
“Most managers have very little incentive to
                                  make the intelligent-but-with-some-chance-
                                       of-looking-like-an-idiot decision.




“Their personal gain/loss ratio is all too obvious: if an unconventional decision works out well, they get a pat
on the back and, if it works out poorly, they get a pink slip. (Failing conventionally is the route to go; as a
group, lemmings may have a rotten image, but no individual lemming has ever received bad press...

“John Maynard Keynes said in his masterful The General Theory: “Worldly wisdom teaches that it is better for
reputation to fail conventionally than to succeed unconventionally.” (Or, to put it in less elegant terms,
lemmings as a class may be derided but never does an individual lemming get criticized.)”

Social Proof + Incentive Caused Bias
“Exchange Alley was in a fever of excitement... The company's stock, which had been at a hundred and thirty the previous day, gradually rose to
three hundred......and continued to rise with the most astonishing rapidity during the whole time that the bill in its several stages was under
discussion. It seemed at that time as if the whole nation had turned stock-jobbers. Exchange Alley was every day blocked up by crowds, and Cornhill
was impassable for the number of carriages. Every body came to purchase stock.

The inordinate thirst of gain that had afflicted all ranks of society was not to be slaked even in the South Sea. Other schemes, of the most
extravagant kind, were started. The share-lists were speedily filled up, and an enormous traffic carried on in shares, while, of course, every means
were resorted to to raise them to an artificial value in the market. Every person interested in the success of the project endeavored to draw a knot of
listeners around him…

Exchange Alley was crowded with attentive groups. One rumor alone, asserted with the utmost confidence, had an immediate effect upon the stock.
Visions of ingots danced before their eyes. Innumerable joint-stock companies started up everywhere. They soon received the name of Bubbles...
Some of these schemes were plausible enough... But they were established merely with the view of raising the shares in the market.

But the most absurd and preposterous of all, and which shewed, more completely than any other, the utter madness of the people, was one started
by an unknown adventurer, entitled “A company for carrying on an undertaking of great advantage, but nobody to know what it is.”
"I can
calculate the
 movement of
the stars, but
   not the
 madness of
 men". - Issac
   Newton
500% return in
  17 months
Down 80% in 5
   years
300% return in
  18 months
-92% return in
                          32 months





    1.
 The speculative public is incorrigible. In financial terms it cannot
count beyond 3. It will buy anything, at any price, if there seems to be some
"action" in progress. It will fall for any company identified with "franchising,"
computers, electronics, science, technology, or what have you, when the
particular fashion is raging. – BG in The Intelligent Investor.
The speculative public
    is incorrigible. In
    financial terms it
cannot count beyond 3.
  It will buy anything,
  at any price, if there
     seems to be some
 "action" in progress. It
    will fall for any
company identified with
       "franchising,"
         computers,
  electronics, science,
  technology, or what
   have you, when the
  particular fashion is
  raging. – Ben Graham
“This is a world inhabited not by people who
                       have to be persuaded to believe but by
                      people who want an excuse to believe.”-
                                John Kenneth Galbraith

People want to latch on to just about any reason to do what they have
already decided to do…

But what about money managers? Why do they behave like sheep? Or rather
like zebras?
Ralph Wanger in “A Zebra in Lion Country”

“Zebras have the same problems as institutional portfolio managers. First, both seek profits. For portfolio
managers, above-average performance; for zebras, fresh grass... “Secondly, both dislike risk. Portfolio
managers can get fired; zebras can get eaten by lions... “Third, both move in herds. They look alike, think alike
and stick close together... “If you are a zebra, and live in a herd, the key decision you have to make is where
you stand in relation to the rest of the herd…

“When you think that the conditions are safe, the outside of the herd is the best, for there the grass is fresh,
while those in the middle see only grass which is half-eaten or trampled down… The aggressive zebras, on the
outside of the herd, eat much better…”
“On the other hand – or other hoof – there comes a time when lions
approach.”
“The outside zebras end up as lion lunch, and the skinny zebras in the
middle of the pack may eat less well but they are still alive…”
“A portfolio
                                   manager for an
                                  institution such
                                 as a bank’s wealth
                                     management
                                 department cannot
                                   afford to be an
                                   Outside Zebra.




“For him, the optimal strategy is simple: stay in the centre of the herd at all times... “As long as he continues to buy the
popular stocks he cannot be faulted. To quote one portfolio manager, “It really doesn't matter a lot to me what happens
to Johnson & Johnson as long as everyone has it and we all go down together. But on the other hand, he cannot afford
to try for large gains on unfamiliar stocks which would leave him open to criticism if the idea fails…”
“Needless to say, this Inside Zebra philosophy doesn't appeal to us as long-
term investors.. We have tried to be Outside Zebras most of the time, and
there are plenty of claw marks on us."

Ralph Wanger in “A Zebra in Lion Country”
We are willing
to look foolish
 as long as we
 don't feel we
  have acted
   foolishly.
A committee is a
group of people
    who keep
  minutes and
 waste hours -
 Mark Mobius,
   Templeton
     Funds
My idea of a
consensus is
to look in the
    mirror
Why does this happen?
What models explain this?

Why do independent directors no speak against stupid resolutions?
The Bystander Effect

http://www.youtube.com/watch?v=OSsPfbup0ac
Kitty
                     Genovese



Murder of Kitty Genovese - Wikipedia, the free encyclopedia

http://en.wikipedia.org/wiki/Murder_of_Kitty_Genovese


We don’t just copy the actions of others, we also copy their inactions...
The effective saints of civilization…
They don’t fall under biases from overinfluence of authority or social
proof...
“If fifty
    million
 people say a
foolish thing,
  it is still a
    foolish
    thing.” -
    Anatole
     France
Bias # 6

DOPAMINE
frontline: dot con | PBS
http://www.pbs.org/wgbh/pages/frontline/shows/dotcon/

The scene shows how Americans went crazy over dotcoms. It also shows
how ecstatic employees of E-Loan felt when their stock options in the
company which had just gone public became so valuable that some of them
became millionaires.
These are E-Loan employees. The company just listed. It has NO business. It’s office is EMPTY.
The market value of the company is $2 billion.

Notice they just had an unexpected pleasant surprise.

We are VERY INTERESTED
 in studying such people. What happens to them? What is their “state of
mind?”

They are so happy, and so foolish (we know this of course with the benefit of hindsight as almost
all dotcoms fell by more than 90% post listing).

People were equally ecstatic during Tulipomania, The South Sea Bubble.
People are
                                          Most
                                       Credulous
                                       when they
                                        are most
                                         happy

Walter Bagehot was right. When people are happy, they will believe almost
anything. They become extremely suggestible.

We want to know what’s happening inside the brains of very happy people
who just made an unexpected killing in the stock market, or won a lottery,
or won in the casino...
“This is a world inhabited not by people who
                          have to be persuaded to believe but by
                         people who want an excuse to believe.”-
                                   John Kenneth Galbraith

People want to latch on to just about any reason to do what they have
already decided to do…

Galbraith was right.

You should read two of his books - The Great Crash 1929, and A Short
History of Financial Euphoria.

“Financial Euphoria”. Nice term. Is it similar to other kinds of euphorias?
What other domains exist in which humans experience euphoria?
There is no
                                              difference
                                            between a man
                                            who just made
                                             a killing in
                                             the markets
                                            and a man who
                                              is high on
                                                cocaine

Doctors cannot tell the difference from fMRI scans between the two.

So we now know that doing drugs and making a killing in the markets are virtually
identical.
YouTube - Meth Dopamine Effects

http://www.youtube.com/watch?v=sy-nNQEQ1io
If lab rats are wired up to receive tiny pulses of electrical stimulation in the dopamine centers of the brain
when they press a lever, they often begin tapping it nonstop to the exclusion of other activities, including
eating and drinking

They would rather starve to death than live without that dopamine surge inside their brains.

The human equivalent of this Lab Rat is there in all of us…

After all, don’t we keep on clicking on link after link on the internet, using the mice of our comps just to get a
novelty-induced kick? Internet addiction is like all other addictions…

What are the consequences of internet addiction?
“The thrill of the chase blinded the pursuers to
   the consequences of the catch.” - Buffett
Addicted gamblers chain themselves to slot machines

“Chains of habit are too light to be felt, until they are too heavy to be
broken” - Buffett
Studying the business of gambling and gambling addiction is a great way to learn
about human nature.

What I really love is how it gets rationalized…

If you work for a gambling casino as an employee, how would you respond to the
idea that gambling is bad for civilization?

Are their functional equivalents of gambling casinos? How about day-trading? Or
speculating in derivatives?
Nothing
                      sedates
                    rationality
                    like large
                     doses of
                    effortless
                       money



I love this quote. He knows what it must be like to make a lot of money.
What happens to a gambler who through sheer randomness wins the jackpot? What is he going to think? Was it luck? Of course not.
He is going to think “his system works.” And then he is going to think “this is just the beginning, and I am on a roll, I can see the
future, nothing can stop me - I am the master of the universe.”

For him, this one time-lucky gain would look like the initial cash flow from a growing perpetuity he just created with his “effort.” He
will start having “delusions of grandeur,” he will start thinking, “why do I have to even go to my clinic to see my patients and earn
only so much, I can do much better by just using my system to get rich.”

What’s going on in the head of this man? Well, his head is practically drowning in a rush of dopamine…

General principle: When your dopamine levels are high, you risk becoming over-confident and foolish.

This is a man in a “HOT STATE”. So were the people who worked for E-Loan at the time they learnt they were paper millionaires. So
were the people who thought they had become rich permanently because they owned a very rare and very precious tulip bulb.

Are there any other “HOT STATES?” Yes there are...
Unexpected pleasant surprises make people ecstatic because of the dopamine surge they produce

Getting what you expected produces no dopamine kick

However, an unexpected gain fires up the brain (neurons go from firing 3 times a second to 40
times a second)

If expected reward fails to materialize, dopamine dries up

If you want to make your girl/boy friend really happy, give her/him an expected pleasant surprise
-but don’t make a habit of it for then it will cease to be a surprise.
Dopamine system loves novel stimuli. Variety is the spice dope of [market] life

Vivid stock market screens and real time charts offer frequent change (i.e. volatility) and sometimes unexpected good
surprises, thereby producing surges of dopamine which results in addiction.

Day traders, like cocaine addicts, are in it more for the dopamine than for the money.

Internet addiction - our lowing attention spans, caused due to distractions...

We love observing fast action because its EXCITING!
“Severe change and exceptional
                        returns usually don't mix.



“Most investors, of course, behave as if just the opposite were true. That is,
they usually confer the highest price-earnings ratios on exotic-sounding
businesses that hold out the promise of feverish change…”
“That prospect lets investors fantasize [THINK DOPAMINE] about future profitability rather than face today's
business realities. For such investor-dreamers, any blind date is preferable to one with the girl next door, no
matter how desirable she may be.”

IPOs, New Hot Stocks e.g. dotcoms, Fashion industry, Movie business, Music business, Airline industry

Average person buys more aggressively in response to recent price rises - expectation of further rises
“We make bricks in Texas
                       which use the same
                         process as in
                     Mesopotamia.” - Munger



Warren Buffett has made most of his money in businesses which you may
consider as BORING - Carpets, furniture, insurance, candy, cola…

People who invest in “exciting” businesses - are they doing it for the money
or the dope?
Bias # 7

Over-influence
 of Authority
The Milgram experiment is the most cited experiment in social psychology.

http://www.youtube.com/watch?v=BcvSNg0HZwk

http://www.youtube.com/watch?v=IzTuz0mNlwU

http://www.youtube.com/watch?v=CmFCoo-cU3Y

Psychology textbooks include this experiment in the chapter that deals with conformity or authority.
However, something as big as this (a lollapalooza outcome) simply cannot be explained by ONE model.
There are other models in force here. Can you identify them?
http://www.youtube.com/watch?v=y6GxIuljT3w

The Milgram experiment has been replicated several times. And every time
the results are the same. The majority of the participants go all the way...
http://www.youtube.com/watch?v=CmFCoo-cU3Y
“More
                                             Hideous
                                          crimes have
                                               been
                                          committed in
                                          the name of
                                            obedience
                                           than in the
                                             name of
                                          rebellion.”
                                          - C.P. SNOW

Throughout history, the plea “I was only following orders” has been offered
to excuse actions carried out on behalf of orders that were foolish,
destructive, or illegal.
The Jonestown Massacre is another much-studied incident in social
psychology textbooks.

http://www.youtube.com/watch?v=D7IxGGfpSWk

http://www.youtube.com/watch?v=u9rSN05Pi94

http://www.youtube.com/watch?v=_myD9eXv20U

Again, something as big as this, cannot be explained by one model alone.
http://www.archive.org/details/ptc1978-11-18.flac16
As I write, highly civilized human beings are flying overhead, trying to kill me. They do not feel any enmity
against me as an individual, nor I against them. They are ‘only doing their duty’, as the saying goes. Most of
them, I have no doubt, are kind-hearted law-abiding men who would never dream of committing murder in
private life. - George Orwell.
We are conditioned to blindly accept authority. After all mom is always right
isn’t it?
The Hospital
                                     Experiment




From Cialdini’s Influence:

Group of researchers, composed of doctors and nurses with connections to three hospitals.

To twenty-two separate nurses’ stations on various surgical, medical, pediatric, and psychiatric wards, one of the researchers made
an identical phone call in which he identified himself as a hospital physician and directed the answering nurse to give twenty
milligrams of a drug (Astrogen) to a specific ward patient.

(1) The prescription was transmitted by phone, in direct violation of hospital policy. (2) The medication itself was unauthorized;
Astrogen had not been cleared for use nor placed on the ward stock list. (3) The prescribed dosage was obviously and dangerously
excessive. The medication containers clearly stated that the “maximum daily dose” was only ten milligrams, half of what had been
ordered. (4) The directive was given by a man the nurse had never met, seen, or even talked with before on the phone.
Yet, in 95 percent of the instances, the nurses went straightaway to the
ward medicine cabinet, where they secured the ordered dosage of Astrogen
and started for the patient’s room to administer it. It was at this point that
they were stopped by a secret observer, who revealed the nature of the
experiment...
Flight Simulator Experiment cited by Charlie Munger:

“You get a pilot and a co-pilot. The pilot is the authority figure. They don’t
do this in airplanes, but they’ve done it in simulators. They have the pilot
do something where the co-pilot, who's been trained in simulators a long
time - he knows he’s not to allow the plane to crash - they have the pilot to
do something where an idiot co-pilot would know the plane was going to
crash, but the pilot’s doing it, and the co-pilot is sitting there, and the pilot
is the authority figure. 25% of the time the plane crashes…”
Mr. Buffett has correctly called stock market as a “semi-psychotic creature given to extremes of elation and despair.”

However, the vast majority of people, and academic finance in particular, treat market prices as correct and give it the respect reserved for
authority figures….

Buffett writes the following about Ben Graham’s “Mr. Market” metaphor in his book, “The Intelligent Investor”:

“Ben Graham explained why in Chapter 8 of The Intelligent Investor. There he introduced “Mr. Market,” an obliging fellow who shows up every
day to either buy from you or sell to you, whichever you wish. The more manic-depressive this chap is, the greater the opportunities available to
the investor. That's true because a wildly fluctuating market means that irrationally low prices will periodically be attached to solid businesses. It
is impossible to see how the availability of such prices can be thought of as increasing the hazards for an investor who is totally free to either
ignore the market or exploit its folly.”


By giving too much importance to Mr. Market, most investors make a fundamental mistake of converting their basic strength into a weakness
The Pied Pier of Hamlyn was a very charming authority figure and when he
cast his spell, everyone followed. The consequences for following for this
blind obedience were not good.

There have been many pied pipers in financial history….
Mr. Harshad Mehta and Mr. Ketan Parikh were two pied pipers India has
seen.

No doubt there will be others…
The consequences for people who followed these pied pipers were
disastrous.

Remember that it wasn’t just the “gullible” individuals who drowned. There
were many institutional “investors” who had the same fate. Indeed, at one
point there were funds created with a declared plan to invest “only in the K10
(the top ten favorites of Mr. Ketan Parikh) stocks.”

The funds took in a lot of money. And then drowned...
When evaluating management beware of the authority. You may think they know better, but very
often they don’t.

They are just too close to the situation. They often miss the BIG PICTURE, which a mature
seasoned security analyst can have.

See “Biased Assimilation and Attitude Polarization.” - People too close to a situation experience
noise which mis-influences them.

Keep you skeptical hat on when you meet management. And don’t forget to carry a few pinches of
salt...
“Science alone of all the subjects contains within itself the lesson of the danger of belief in the
infallibility of the greatest teachers in the preceding generation... Learn from science that you must
doubt the experts. As a matter of fact, I can also define science another way: Science is the belief in the
ignorance of experts.”- Feynman
“In some disciplines, “expert” is the closest thing to a fraud performing no better than a
computer using a simple algorithm.” - Taleb

Be wary of “experts”
http://www.youtube.com/watch?v=v4jt3686C6U
http://www.youtube.com/watch?v=gCMzjJjuxQI
“There are 60,000 economists in the U.S., many of them employed full-time trying to forecast recessions and
interest rates, and if they could do it successfully twice in a row, they'd all be millionaires by now...as far as I
know, most of them are still gainfully employed, which ought to tell us something.” - Peter Lynch, One Up On
Wall Street
We make no attempt
   to predict how
  security markets
     will behave;
    successfully
 forecasting short
  term stock price
    movements is
something we think
   neither we nor
anyone else can do.
Like a Don Juan or a Casanova, the chartist has an unending series of short
affairs with stocks. First there is observation, a watching of the head and
shoulders, the neckline, and the shape of the bottom. Flirtation may involve
some resistance or some support. As involvement increases, congestion
builds. There may be penetration of old tops, or a violation of former lows.
These give way to mounting excitement and then climax, followed by the
warm afterglow of profit taking. – Burton Malkiel
Burton Malkiel     "The market's rise after
                                                        a period of
                                                    reaccumulation is a
                                                       bullish sign.
                                                 Nevertheless, fulcrum
                                                 characteristics are not
                                                 yet clearly present and
                                                 a resistance area exists
                                                  40 points higher in the
                                                   Dow, so it is clearly
                                                   premature to say the
                                                   next leg of the bull
                                                       market is up.




“If, in the coming weeks, a test of the lows holds and the market breaks out of its flag, a
further rise would be indicated. Should the lows be violated, a continuation of the
intermediate term downturn is called for. In view of the current situation, it is a distinct
possibility that traders will sit in the wings awaiting a clearer delineation of the trend and the
market will move in a narrow trading range." If you ask me exactly what it means, I'm afraid I
cannot tell you, but I think the technician probably had the following thing in mind: "If the
market does not go up or down, it will remain unchanged."– Burton Malkiel
We believe that short-
  term forecasts of
 stock or bond prices
   are useless. The
    forecasts may
tell you a great deal
about the forecaster;
they tell you nothing
  about the future.)
short-term market
 forecasts are poison and
 should be kept locked up
in a safe place, away from
  children and also from
 grown-ups who behave in
the market like children.
We have two
  classes of
 forecasters:
  Those who
 don't know –
and those who
  don't know
  they don't
    know –
  Galbraith.
We will continue
                                                                      to ignore
                                                                    political and
                                                                      economic
                                                                  forecasts, which
                                                                  are an expensive
                                                                   distraction for
                                                                   many investors
                                                                  and businessmen.



Thirty years ago, no one could have foreseen the huge expansion of the Vietnam War, wage and price controls, two oil shocks,
the resignation of a president, the dissolution of the Soviet Union, a one-day drop in the Dow of 508 points, or treasury bill
yields fluctuating between 2.8% and 17.4%.

But, surprise - none of these blockbuster events made the slightest dent in Ben Graham's investment principles. Nor did they
render unsound the negotiated purchases of fine businesses at sensible prices. Imagine the cost to us, then, if we had let a fear
of unknowns cause us to defer or alter the deployment of capital. Indeed, we have usually made our best purchases when
apprehensions about some macro event were at a peak. Fear is the
foe of the faddist, but the friend of the fundamentalist.

Social Proof + Authority (predictions by experts),
Tetlock is the fella who demonstrated the lunacy of the idea of most “experts” in social science...

People who make prediction their business— people who appear as experts on television, get quoted in
newspaper articles, advise governments and businesses, and participate in punditry roundtables—are no
better than the rest of us. When they’re wrong, they’re rarely held accountable, and they rarely admit it,
either. They insist that they were just off on timing, or blindsided by an improbable event, or almost right, or
wrong for the right reasons.

Required Reading:

http://www.newyorker.com/archive/2005/12/05/051205crbo_books1
“The fox
                                        knows many
                                        things, but
                                             the
                                         hedgehog
                                         knows one
                                        big thing.” -
                                           Isaiah
                                           Berlin


Tetlock borrows a marvelous metaphor from Isaiah Berlin.

A Hedgehog knows how to curl itself into a ball to escape its enemies.
That’s all he knows. A fox on the other hand has many more models in his
head...
Berlin divides writers and thinkers into two categories: hedgehogs, who
view the world through the lens of a single defining idea...
...and foxes who draw on a wide variety of experiences and for whom the
world cannot be boiled down to a single idea.
Follow Single Doctrine                 Avoid Ideology

                           One Big Idea             Lots of Ideas (multi-disciplinary)

                                                     Flexible Mind (Know how to
                   Cling on to their One Big Idea
                                                          deal with surprise)

                         Confirmation Bias                No Confirmation Bias

                          Overconfident                          Doubtful

                             Articulate                   Not very Articulate


                    Poor predictive ability, but
                                                           Better Predictors
                    occasionally bang on target


http://en.wikipedia.org/wiki/The_Hedgehog_and_the_Fox


http://www.longnow.org/seminars/02007/jan/26/why-foxes-are-better-
forecasters-than-hedgehogs/
http://www.youtube.com/watch?v=gUkbdjetlY8

Here is an example of a hedgehog…
When they’re wrong, they’re rarely held accountable, and they rarely admit it, either. They insist
that they were just off on timing, or blindsided by an improbable event, or almost right, or wrong
for the right reasons.

http://www.youtube.com/watch?v=ayGcF8dnTV0
http://www.youtube.com/watch?v=IaO69CF5mbY

Feynman, clearly was a fox - full of doubt, and never certain about almost
anything...
Fox or
                                                       Hedgehog?

                                                     How to Spot
                                                       them?


Tetlock:

“Count how often they press the brakes on trains of thought. Foxes often qualify their arguments with
"however" and "perhaps," while hedgehogs build up momentum with "moreover" and "all the more so."
Foxes are not as entertaining as hedgehogs. But enduring a little tedium is worth it if you want realistic
odds on possible futures.”

“Listen to yourself talk to yourself. If you're being swept away with enthusiasm for some particular
course of action, take a deep breath and ask: Can I see anything wrong with this? And if you can't, start
worrying; you are about to go over a cliff.”
Thank you

More Related Content

What's hot

Influence Through Storytelling
Influence Through StorytellingInfluence Through Storytelling
Influence Through StorytellingJoyce Hostyn
 
Business lessons from Movies
Business lessons from MoviesBusiness lessons from Movies
Business lessons from MoviesZeeshan Khan
 
Disobedient stuff
Disobedient stuffDisobedient stuff
Disobedient stuffmdaele
 
The Future of Collaboration
The Future of CollaborationThe Future of Collaboration
The Future of CollaborationTed Tschopp
 
SIM_GameTheory_to_Finance
SIM_GameTheory_to_FinanceSIM_GameTheory_to_Finance
SIM_GameTheory_to_Financewebuploader
 

What's hot (6)

Influence Through Storytelling
Influence Through StorytellingInfluence Through Storytelling
Influence Through Storytelling
 
Business lessons from Movies
Business lessons from MoviesBusiness lessons from Movies
Business lessons from Movies
 
Science of negotiation
Science of negotiationScience of negotiation
Science of negotiation
 
Disobedient stuff
Disobedient stuffDisobedient stuff
Disobedient stuff
 
The Future of Collaboration
The Future of CollaborationThe Future of Collaboration
The Future of Collaboration
 
SIM_GameTheory_to_Finance
SIM_GameTheory_to_FinanceSIM_GameTheory_to_Finance
SIM_GameTheory_to_Finance
 

Similar to The psychology of human misjudgment iv

Money Quotes - How We Decide
Money Quotes - How We DecideMoney Quotes - How We Decide
Money Quotes - How We DecidePaul Hebert
 
Cognitive Rehab - David McRaney and John Romano from SXSW 2015
Cognitive Rehab - David McRaney and John Romano from SXSW 2015Cognitive Rehab - David McRaney and John Romano from SXSW 2015
Cognitive Rehab - David McRaney and John Romano from SXSW 2015David McRaney
 
Top 25 Greatest Quotes of All Time
Top 25 Greatest Quotes of All TimeTop 25 Greatest Quotes of All Time
Top 25 Greatest Quotes of All TimeExtremeHonesty
 
Free Meeting Icebreakers
Free Meeting IcebreakersFree Meeting Icebreakers
Free Meeting Icebreakersrecruiter
 
Sessions D & J: Main Presentation for "Igniting Innovative Thinking & Action"
Sessions D & J: Main Presentation for "Igniting Innovative Thinking & Action"Sessions D & J: Main Presentation for "Igniting Innovative Thinking & Action"
Sessions D & J: Main Presentation for "Igniting Innovative Thinking & Action"feitwincities
 
Heuristics, Networks and Trust - Moving Away from Standard Economics
Heuristics, Networks and Trust - Moving Away from Standard EconomicsHeuristics, Networks and Trust - Moving Away from Standard Economics
Heuristics, Networks and Trust - Moving Away from Standard Economicstutor2u
 
World Business Forum Milano 2013 Tom Peters
World Business Forum Milano 2013  Tom PetersWorld Business Forum Milano 2013  Tom Peters
World Business Forum Milano 2013 Tom Peterswobi_it
 
My 106 Key learnings in 2017 (quotes, concepts, ideas)
My 106 Key learnings in 2017 (quotes, concepts, ideas)My 106 Key learnings in 2017 (quotes, concepts, ideas)
My 106 Key learnings in 2017 (quotes, concepts, ideas)Yoann Lopez
 
Elements of Investment Success
Elements of Investment SuccessElements of Investment Success
Elements of Investment SuccessWealthbuilder.ie
 
Barry Ritholtz Presentation on Behavioral Economics (CFA Toronto 2013)
Barry Ritholtz Presentation on Behavioral Economics (CFA Toronto 2013)Barry Ritholtz Presentation on Behavioral Economics (CFA Toronto 2013)
Barry Ritholtz Presentation on Behavioral Economics (CFA Toronto 2013)Chand Sooran
 
Tom Peters at XAlways, Roche and Athens
Tom Peters at XAlways, Roche and AthensTom Peters at XAlways, Roche and Athens
Tom Peters at XAlways, Roche and Athensbizgurus
 
Tom Piters
Tom PitersTom Piters
Tom PitersReDisque
 
Business Barcode
Business BarcodeBusiness Barcode
Business BarcodeAna Soric
 
Sheldon Glashow Owes Me a Dollar
Sheldon Glashow Owes Me a Dollar Sheldon Glashow Owes Me a Dollar
Sheldon Glashow Owes Me a Dollar Eric Weinstein
 
Thinking fast and slow
Thinking fast and slow Thinking fast and slow
Thinking fast and slow Yogesh SN
 

Similar to The psychology of human misjudgment iv (20)

Money Quotes - How We Decide
Money Quotes - How We DecideMoney Quotes - How We Decide
Money Quotes - How We Decide
 
Cognitive Rehab - David McRaney and John Romano from SXSW 2015
Cognitive Rehab - David McRaney and John Romano from SXSW 2015Cognitive Rehab - David McRaney and John Romano from SXSW 2015
Cognitive Rehab - David McRaney and John Romano from SXSW 2015
 
Top 25 Greatest Quotes of All Time
Top 25 Greatest Quotes of All TimeTop 25 Greatest Quotes of All Time
Top 25 Greatest Quotes of All Time
 
Fooled by randomness
Fooled by randomnessFooled by randomness
Fooled by randomness
 
Free Meeting Icebreakers
Free Meeting IcebreakersFree Meeting Icebreakers
Free Meeting Icebreakers
 
Sessions D & J: Main Presentation for "Igniting Innovative Thinking & Action"
Sessions D & J: Main Presentation for "Igniting Innovative Thinking & Action"Sessions D & J: Main Presentation for "Igniting Innovative Thinking & Action"
Sessions D & J: Main Presentation for "Igniting Innovative Thinking & Action"
 
Heuristics, Networks and Trust - Moving Away from Standard Economics
Heuristics, Networks and Trust - Moving Away from Standard EconomicsHeuristics, Networks and Trust - Moving Away from Standard Economics
Heuristics, Networks and Trust - Moving Away from Standard Economics
 
Risk management
Risk management Risk management
Risk management
 
World Business Forum Milano 2013 Tom Peters
World Business Forum Milano 2013  Tom PetersWorld Business Forum Milano 2013  Tom Peters
World Business Forum Milano 2013 Tom Peters
 
Mind surgepop (1)
Mind surgepop (1)Mind surgepop (1)
Mind surgepop (1)
 
Mind surge pop
Mind surge  popMind surge  pop
Mind surge pop
 
My 106 Key learnings in 2017 (quotes, concepts, ideas)
My 106 Key learnings in 2017 (quotes, concepts, ideas)My 106 Key learnings in 2017 (quotes, concepts, ideas)
My 106 Key learnings in 2017 (quotes, concepts, ideas)
 
Elements of Investment Success
Elements of Investment SuccessElements of Investment Success
Elements of Investment Success
 
Barry Ritholtz Presentation on Behavioral Economics (CFA Toronto 2013)
Barry Ritholtz Presentation on Behavioral Economics (CFA Toronto 2013)Barry Ritholtz Presentation on Behavioral Economics (CFA Toronto 2013)
Barry Ritholtz Presentation on Behavioral Economics (CFA Toronto 2013)
 
Tom Peters at XAlways, Roche and Athens
Tom Peters at XAlways, Roche and AthensTom Peters at XAlways, Roche and Athens
Tom Peters at XAlways, Roche and Athens
 
Tom Piters
Tom PitersTom Piters
Tom Piters
 
Business Barcode
Business BarcodeBusiness Barcode
Business Barcode
 
Sheldon Glashow Owes Me a Dollar
Sheldon Glashow Owes Me a Dollar Sheldon Glashow Owes Me a Dollar
Sheldon Glashow Owes Me a Dollar
 
Aspire to inspire
Aspire to inspireAspire to inspire
Aspire to inspire
 
Thinking fast and slow
Thinking fast and slow Thinking fast and slow
Thinking fast and slow
 

More from Sanjay Bakshi

What's a good business, what's a mediocre business, what's a bad business and...
What's a good business, what's a mediocre business, what's a bad business and...What's a good business, what's a mediocre business, what's a bad business and...
What's a good business, what's a mediocre business, what's a bad business and...Sanjay Bakshi
 
Sense and nonsense in modern corporate f inance
Sense and nonsense in modern corporate f inanceSense and nonsense in modern corporate f inance
Sense and nonsense in modern corporate f inanceSanjay Bakshi
 
Multidisciplinary thinking
Multidisciplinary thinkingMultidisciplinary thinking
Multidisciplinary thinkingSanjay Bakshi
 
Deep value or value trap
Deep value or value trapDeep value or value trap
Deep value or value trapSanjay Bakshi
 
Adventures of a risk arbitrageur ii
Adventures of a risk arbitrageur iiAdventures of a risk arbitrageur ii
Adventures of a risk arbitrageur iiSanjay Bakshi
 
Adventures of a risk arbitrageur
Adventures of a risk arbitrageurAdventures of a risk arbitrageur
Adventures of a risk arbitrageurSanjay Bakshi
 

More from Sanjay Bakshi (14)

Relaxo Lecture
Relaxo Lecture Relaxo Lecture
Relaxo Lecture
 
October quest 2013
October quest 2013October quest 2013
October quest 2013
 
Relaxo cinderella
Relaxo cinderellaRelaxo cinderella
Relaxo cinderella
 
A Killer Puzzle
A Killer PuzzleA Killer Puzzle
A Killer Puzzle
 
What's a good business, what's a mediocre business, what's a bad business and...
What's a good business, what's a mediocre business, what's a bad business and...What's a good business, what's a mediocre business, what's a bad business and...
What's a good business, what's a mediocre business, what's a bad business and...
 
Vantage point
Vantage pointVantage point
Vantage point
 
Sense and nonsense in modern corporate f inance
Sense and nonsense in modern corporate f inanceSense and nonsense in modern corporate f inance
Sense and nonsense in modern corporate f inance
 
Multidisciplinary thinking
Multidisciplinary thinkingMultidisciplinary thinking
Multidisciplinary thinking
 
Moats
MoatsMoats
Moats
 
Deep value or value trap
Deep value or value trapDeep value or value trap
Deep value or value trap
 
Debt capacity
Debt capacityDebt capacity
Debt capacity
 
Adventures of a risk arbitrageur ii
Adventures of a risk arbitrageur iiAdventures of a risk arbitrageur ii
Adventures of a risk arbitrageur ii
 
Adventures of a risk arbitrageur
Adventures of a risk arbitrageurAdventures of a risk arbitrageur
Adventures of a risk arbitrageur
 
What are the odds
What are the oddsWhat are the odds
What are the odds
 

The psychology of human misjudgment iv

  • 1. The Psychology of Human Misjudgment- IV
  • 3. Which line on the right do you think is the same size as the line on the left?
  • 5. Safety in Numbers Video on “safety in numbers”
  • 6. Birds of a feather flock together... Evolution programmed “social proof” in us. It gave us a survival advantage...
  • 9. Uncertainty and doubt – when people are unsure, when the situation is ambiguous, they are more likely to copy others
  • 11. Persuasion very effective if it comes from peers People follow lead of “similar others”
  • 12. Amazon.com uses data analytics to identify “similar Others”
  • 16.
  • 17. hardwired to herd Real pain and social pain are felt in the same parts of the brain. Chandler would make a good investor. Being a successful investor requires not feeling any social pain by doing something thats very unpopular...
  • 18. We can get more wiser or more foolish by following the crowd… When does the wisdom of the crowds becomes madness of the mobs? There are domains where one is better off relying on the crowd
  • 19. Wisdom of Crowds as Social Proof
  • 20. For me, its very useful to quickly zoom into the 10 most emailed articles on NYT. So, when it comes to reading news in NYT, I rely on the “wisdom of the crowds” In some domains wisdom of crowds works. In some (like financial markets) it doesn’t.
  • 21. “If you want to have a better performance than the crowd, you must do things differently from the crowd.” But when it comes to investing, you are on a VERY different terrain... “People are always asking me where is the outlook good, but that’s the wrong question... “The right question is: Where is the outlook the most miserable? I call this the Principle of Maximum Pessimism... “Let me explain how it works. In almost every activity of normal life people try to go where the outlook is the best... “You look for a job in an industry with a good future, or build a factory where prospects are best. But my contention is if you are selecting publicly traded investments, you have to do the opposite... “You’re trying to buy a share at the lowest possible price in relation to what that corporation is worth... “And there is only one reason a share goes to a bargain price: Because other people are selling. There is no other reason... “To get a bargain price, you’ve got to look for where the public is most frightened and pessimistic.” Reversion to the mean
  • 22. “You pay a very high price in the stock market for a cheery consensus.”
  • 23. “Most managers have very little incentive to make the intelligent-but-with-some-chance- of-looking-like-an-idiot decision. “Their personal gain/loss ratio is all too obvious: if an unconventional decision works out well, they get a pat on the back and, if it works out poorly, they get a pink slip. (Failing conventionally is the route to go; as a group, lemmings may have a rotten image, but no individual lemming has ever received bad press... “John Maynard Keynes said in his masterful The General Theory: “Worldly wisdom teaches that it is better for reputation to fail conventionally than to succeed unconventionally.” (Or, to put it in less elegant terms, lemmings as a class may be derided but never does an individual lemming get criticized.)” Social Proof + Incentive Caused Bias
  • 24. “Exchange Alley was in a fever of excitement... The company's stock, which had been at a hundred and thirty the previous day, gradually rose to three hundred......and continued to rise with the most astonishing rapidity during the whole time that the bill in its several stages was under discussion. It seemed at that time as if the whole nation had turned stock-jobbers. Exchange Alley was every day blocked up by crowds, and Cornhill was impassable for the number of carriages. Every body came to purchase stock. The inordinate thirst of gain that had afflicted all ranks of society was not to be slaked even in the South Sea. Other schemes, of the most extravagant kind, were started. The share-lists were speedily filled up, and an enormous traffic carried on in shares, while, of course, every means were resorted to to raise them to an artificial value in the market. Every person interested in the success of the project endeavored to draw a knot of listeners around him… Exchange Alley was crowded with attentive groups. One rumor alone, asserted with the utmost confidence, had an immediate effect upon the stock. Visions of ingots danced before their eyes. Innumerable joint-stock companies started up everywhere. They soon received the name of Bubbles... Some of these schemes were plausible enough... But they were established merely with the view of raising the shares in the market. But the most absurd and preposterous of all, and which shewed, more completely than any other, the utter madness of the people, was one started by an unknown adventurer, entitled “A company for carrying on an undertaking of great advantage, but nobody to know what it is.”
  • 25.
  • 26. "I can calculate the movement of the stars, but not the madness of men". - Issac Newton
  • 27.
  • 28.
  • 29. 500% return in 17 months
  • 30. Down 80% in 5 years
  • 31. 300% return in 18 months
  • 32. -92% return in 32 months 1. The speculative public is incorrigible. In financial terms it cannot count beyond 3. It will buy anything, at any price, if there seems to be some "action" in progress. It will fall for any company identified with "franchising," computers, electronics, science, technology, or what have you, when the particular fashion is raging. – BG in The Intelligent Investor.
  • 33.
  • 34. The speculative public is incorrigible. In financial terms it cannot count beyond 3. It will buy anything, at any price, if there seems to be some "action" in progress. It will fall for any company identified with "franchising," computers, electronics, science, technology, or what have you, when the particular fashion is raging. – Ben Graham
  • 35. “This is a world inhabited not by people who have to be persuaded to believe but by people who want an excuse to believe.”- John Kenneth Galbraith People want to latch on to just about any reason to do what they have already decided to do… But what about money managers? Why do they behave like sheep? Or rather like zebras?
  • 36. Ralph Wanger in “A Zebra in Lion Country” “Zebras have the same problems as institutional portfolio managers. First, both seek profits. For portfolio managers, above-average performance; for zebras, fresh grass... “Secondly, both dislike risk. Portfolio managers can get fired; zebras can get eaten by lions... “Third, both move in herds. They look alike, think alike and stick close together... “If you are a zebra, and live in a herd, the key decision you have to make is where you stand in relation to the rest of the herd… “When you think that the conditions are safe, the outside of the herd is the best, for there the grass is fresh, while those in the middle see only grass which is half-eaten or trampled down… The aggressive zebras, on the outside of the herd, eat much better…”
  • 37. “On the other hand – or other hoof – there comes a time when lions approach.”
  • 38. “The outside zebras end up as lion lunch, and the skinny zebras in the middle of the pack may eat less well but they are still alive…”
  • 39. “A portfolio manager for an institution such as a bank’s wealth management department cannot afford to be an Outside Zebra. “For him, the optimal strategy is simple: stay in the centre of the herd at all times... “As long as he continues to buy the popular stocks he cannot be faulted. To quote one portfolio manager, “It really doesn't matter a lot to me what happens to Johnson & Johnson as long as everyone has it and we all go down together. But on the other hand, he cannot afford to try for large gains on unfamiliar stocks which would leave him open to criticism if the idea fails…”
  • 40. “Needless to say, this Inside Zebra philosophy doesn't appeal to us as long- term investors.. We have tried to be Outside Zebras most of the time, and there are plenty of claw marks on us." Ralph Wanger in “A Zebra in Lion Country”
  • 41. We are willing to look foolish as long as we don't feel we have acted foolishly.
  • 42. A committee is a group of people who keep minutes and waste hours - Mark Mobius, Templeton Funds
  • 43. My idea of a consensus is to look in the mirror
  • 44. Why does this happen? What models explain this? Why do independent directors no speak against stupid resolutions?
  • 46. Kitty Genovese Murder of Kitty Genovese - Wikipedia, the free encyclopedia http://en.wikipedia.org/wiki/Murder_of_Kitty_Genovese We don’t just copy the actions of others, we also copy their inactions...
  • 47. The effective saints of civilization… They don’t fall under biases from overinfluence of authority or social proof...
  • 48. “If fifty million people say a foolish thing, it is still a foolish thing.” - Anatole France
  • 50. frontline: dot con | PBS http://www.pbs.org/wgbh/pages/frontline/shows/dotcon/ The scene shows how Americans went crazy over dotcoms. It also shows how ecstatic employees of E-Loan felt when their stock options in the company which had just gone public became so valuable that some of them became millionaires.
  • 51. These are E-Loan employees. The company just listed. It has NO business. It’s office is EMPTY. The market value of the company is $2 billion. Notice they just had an unexpected pleasant surprise. We are VERY INTERESTED in studying such people. What happens to them? What is their “state of mind?” They are so happy, and so foolish (we know this of course with the benefit of hindsight as almost all dotcoms fell by more than 90% post listing). People were equally ecstatic during Tulipomania, The South Sea Bubble.
  • 52. People are Most Credulous when they are most happy Walter Bagehot was right. When people are happy, they will believe almost anything. They become extremely suggestible. We want to know what’s happening inside the brains of very happy people who just made an unexpected killing in the stock market, or won a lottery, or won in the casino...
  • 53. “This is a world inhabited not by people who have to be persuaded to believe but by people who want an excuse to believe.”- John Kenneth Galbraith People want to latch on to just about any reason to do what they have already decided to do… Galbraith was right. You should read two of his books - The Great Crash 1929, and A Short History of Financial Euphoria. “Financial Euphoria”. Nice term. Is it similar to other kinds of euphorias? What other domains exist in which humans experience euphoria?
  • 54. There is no difference between a man who just made a killing in the markets and a man who is high on cocaine Doctors cannot tell the difference from fMRI scans between the two. So we now know that doing drugs and making a killing in the markets are virtually identical.
  • 55. YouTube - Meth Dopamine Effects http://www.youtube.com/watch?v=sy-nNQEQ1io
  • 56. If lab rats are wired up to receive tiny pulses of electrical stimulation in the dopamine centers of the brain when they press a lever, they often begin tapping it nonstop to the exclusion of other activities, including eating and drinking They would rather starve to death than live without that dopamine surge inside their brains. The human equivalent of this Lab Rat is there in all of us… After all, don’t we keep on clicking on link after link on the internet, using the mice of our comps just to get a novelty-induced kick? Internet addiction is like all other addictions… What are the consequences of internet addiction?
  • 57.
  • 58. “The thrill of the chase blinded the pursuers to the consequences of the catch.” - Buffett
  • 59. Addicted gamblers chain themselves to slot machines “Chains of habit are too light to be felt, until they are too heavy to be broken” - Buffett
  • 60. Studying the business of gambling and gambling addiction is a great way to learn about human nature. What I really love is how it gets rationalized… If you work for a gambling casino as an employee, how would you respond to the idea that gambling is bad for civilization? Are their functional equivalents of gambling casinos? How about day-trading? Or speculating in derivatives?
  • 61. Nothing sedates rationality like large doses of effortless money I love this quote. He knows what it must be like to make a lot of money.
  • 62. What happens to a gambler who through sheer randomness wins the jackpot? What is he going to think? Was it luck? Of course not. He is going to think “his system works.” And then he is going to think “this is just the beginning, and I am on a roll, I can see the future, nothing can stop me - I am the master of the universe.” For him, this one time-lucky gain would look like the initial cash flow from a growing perpetuity he just created with his “effort.” He will start having “delusions of grandeur,” he will start thinking, “why do I have to even go to my clinic to see my patients and earn only so much, I can do much better by just using my system to get rich.” What’s going on in the head of this man? Well, his head is practically drowning in a rush of dopamine… General principle: When your dopamine levels are high, you risk becoming over-confident and foolish. This is a man in a “HOT STATE”. So were the people who worked for E-Loan at the time they learnt they were paper millionaires. So were the people who thought they had become rich permanently because they owned a very rare and very precious tulip bulb. Are there any other “HOT STATES?” Yes there are...
  • 63. Unexpected pleasant surprises make people ecstatic because of the dopamine surge they produce Getting what you expected produces no dopamine kick However, an unexpected gain fires up the brain (neurons go from firing 3 times a second to 40 times a second) If expected reward fails to materialize, dopamine dries up If you want to make your girl/boy friend really happy, give her/him an expected pleasant surprise -but don’t make a habit of it for then it will cease to be a surprise.
  • 64. Dopamine system loves novel stimuli. Variety is the spice dope of [market] life Vivid stock market screens and real time charts offer frequent change (i.e. volatility) and sometimes unexpected good surprises, thereby producing surges of dopamine which results in addiction. Day traders, like cocaine addicts, are in it more for the dopamine than for the money. Internet addiction - our lowing attention spans, caused due to distractions... We love observing fast action because its EXCITING!
  • 65. “Severe change and exceptional returns usually don't mix. “Most investors, of course, behave as if just the opposite were true. That is, they usually confer the highest price-earnings ratios on exotic-sounding businesses that hold out the promise of feverish change…”
  • 66. “That prospect lets investors fantasize [THINK DOPAMINE] about future profitability rather than face today's business realities. For such investor-dreamers, any blind date is preferable to one with the girl next door, no matter how desirable she may be.” IPOs, New Hot Stocks e.g. dotcoms, Fashion industry, Movie business, Music business, Airline industry Average person buys more aggressively in response to recent price rises - expectation of further rises
  • 67. “We make bricks in Texas which use the same process as in Mesopotamia.” - Munger Warren Buffett has made most of his money in businesses which you may consider as BORING - Carpets, furniture, insurance, candy, cola… People who invest in “exciting” businesses - are they doing it for the money or the dope?
  • 68. Bias # 7 Over-influence of Authority
  • 69. The Milgram experiment is the most cited experiment in social psychology. http://www.youtube.com/watch?v=BcvSNg0HZwk http://www.youtube.com/watch?v=IzTuz0mNlwU http://www.youtube.com/watch?v=CmFCoo-cU3Y Psychology textbooks include this experiment in the chapter that deals with conformity or authority. However, something as big as this (a lollapalooza outcome) simply cannot be explained by ONE model. There are other models in force here. Can you identify them?
  • 70. http://www.youtube.com/watch?v=y6GxIuljT3w The Milgram experiment has been replicated several times. And every time the results are the same. The majority of the participants go all the way...
  • 72. “More Hideous crimes have been committed in the name of obedience than in the name of rebellion.” - C.P. SNOW Throughout history, the plea “I was only following orders” has been offered to excuse actions carried out on behalf of orders that were foolish, destructive, or illegal.
  • 73. The Jonestown Massacre is another much-studied incident in social psychology textbooks. http://www.youtube.com/watch?v=D7IxGGfpSWk http://www.youtube.com/watch?v=u9rSN05Pi94 http://www.youtube.com/watch?v=_myD9eXv20U Again, something as big as this, cannot be explained by one model alone.
  • 75. As I write, highly civilized human beings are flying overhead, trying to kill me. They do not feel any enmity against me as an individual, nor I against them. They are ‘only doing their duty’, as the saying goes. Most of them, I have no doubt, are kind-hearted law-abiding men who would never dream of committing murder in private life. - George Orwell.
  • 76. We are conditioned to blindly accept authority. After all mom is always right isn’t it?
  • 77. The Hospital Experiment From Cialdini’s Influence: Group of researchers, composed of doctors and nurses with connections to three hospitals. To twenty-two separate nurses’ stations on various surgical, medical, pediatric, and psychiatric wards, one of the researchers made an identical phone call in which he identified himself as a hospital physician and directed the answering nurse to give twenty milligrams of a drug (Astrogen) to a specific ward patient. (1) The prescription was transmitted by phone, in direct violation of hospital policy. (2) The medication itself was unauthorized; Astrogen had not been cleared for use nor placed on the ward stock list. (3) The prescribed dosage was obviously and dangerously excessive. The medication containers clearly stated that the “maximum daily dose” was only ten milligrams, half of what had been ordered. (4) The directive was given by a man the nurse had never met, seen, or even talked with before on the phone.
  • 78. Yet, in 95 percent of the instances, the nurses went straightaway to the ward medicine cabinet, where they secured the ordered dosage of Astrogen and started for the patient’s room to administer it. It was at this point that they were stopped by a secret observer, who revealed the nature of the experiment...
  • 79. Flight Simulator Experiment cited by Charlie Munger: “You get a pilot and a co-pilot. The pilot is the authority figure. They don’t do this in airplanes, but they’ve done it in simulators. They have the pilot do something where the co-pilot, who's been trained in simulators a long time - he knows he’s not to allow the plane to crash - they have the pilot to do something where an idiot co-pilot would know the plane was going to crash, but the pilot’s doing it, and the co-pilot is sitting there, and the pilot is the authority figure. 25% of the time the plane crashes…”
  • 80. Mr. Buffett has correctly called stock market as a “semi-psychotic creature given to extremes of elation and despair.” However, the vast majority of people, and academic finance in particular, treat market prices as correct and give it the respect reserved for authority figures…. Buffett writes the following about Ben Graham’s “Mr. Market” metaphor in his book, “The Intelligent Investor”: “Ben Graham explained why in Chapter 8 of The Intelligent Investor. There he introduced “Mr. Market,” an obliging fellow who shows up every day to either buy from you or sell to you, whichever you wish. The more manic-depressive this chap is, the greater the opportunities available to the investor. That's true because a wildly fluctuating market means that irrationally low prices will periodically be attached to solid businesses. It is impossible to see how the availability of such prices can be thought of as increasing the hazards for an investor who is totally free to either ignore the market or exploit its folly.” By giving too much importance to Mr. Market, most investors make a fundamental mistake of converting their basic strength into a weakness
  • 81. The Pied Pier of Hamlyn was a very charming authority figure and when he cast his spell, everyone followed. The consequences for following for this blind obedience were not good. There have been many pied pipers in financial history….
  • 82. Mr. Harshad Mehta and Mr. Ketan Parikh were two pied pipers India has seen. No doubt there will be others…
  • 83. The consequences for people who followed these pied pipers were disastrous. Remember that it wasn’t just the “gullible” individuals who drowned. There were many institutional “investors” who had the same fate. Indeed, at one point there were funds created with a declared plan to invest “only in the K10 (the top ten favorites of Mr. Ketan Parikh) stocks.” The funds took in a lot of money. And then drowned...
  • 84. When evaluating management beware of the authority. You may think they know better, but very often they don’t. They are just too close to the situation. They often miss the BIG PICTURE, which a mature seasoned security analyst can have. See “Biased Assimilation and Attitude Polarization.” - People too close to a situation experience noise which mis-influences them. Keep you skeptical hat on when you meet management. And don’t forget to carry a few pinches of salt...
  • 85. “Science alone of all the subjects contains within itself the lesson of the danger of belief in the infallibility of the greatest teachers in the preceding generation... Learn from science that you must doubt the experts. As a matter of fact, I can also define science another way: Science is the belief in the ignorance of experts.”- Feynman
  • 86. “In some disciplines, “expert” is the closest thing to a fraud performing no better than a computer using a simple algorithm.” - Taleb Be wary of “experts”
  • 89. “There are 60,000 economists in the U.S., many of them employed full-time trying to forecast recessions and interest rates, and if they could do it successfully twice in a row, they'd all be millionaires by now...as far as I know, most of them are still gainfully employed, which ought to tell us something.” - Peter Lynch, One Up On Wall Street
  • 90. We make no attempt to predict how security markets will behave; successfully forecasting short term stock price movements is something we think neither we nor anyone else can do.
  • 91. Like a Don Juan or a Casanova, the chartist has an unending series of short affairs with stocks. First there is observation, a watching of the head and shoulders, the neckline, and the shape of the bottom. Flirtation may involve some resistance or some support. As involvement increases, congestion builds. There may be penetration of old tops, or a violation of former lows. These give way to mounting excitement and then climax, followed by the warm afterglow of profit taking. – Burton Malkiel
  • 92. Burton Malkiel "The market's rise after a period of reaccumulation is a bullish sign. Nevertheless, fulcrum characteristics are not yet clearly present and a resistance area exists 40 points higher in the Dow, so it is clearly premature to say the next leg of the bull market is up. “If, in the coming weeks, a test of the lows holds and the market breaks out of its flag, a further rise would be indicated. Should the lows be violated, a continuation of the intermediate term downturn is called for. In view of the current situation, it is a distinct possibility that traders will sit in the wings awaiting a clearer delineation of the trend and the market will move in a narrow trading range." If you ask me exactly what it means, I'm afraid I cannot tell you, but I think the technician probably had the following thing in mind: "If the market does not go up or down, it will remain unchanged."– Burton Malkiel
  • 93. We believe that short- term forecasts of stock or bond prices are useless. The forecasts may tell you a great deal about the forecaster; they tell you nothing about the future.)
  • 94. short-term market forecasts are poison and should be kept locked up in a safe place, away from children and also from grown-ups who behave in the market like children.
  • 95. We have two classes of forecasters: Those who don't know – and those who don't know they don't know – Galbraith.
  • 96. We will continue to ignore political and economic forecasts, which are an expensive distraction for many investors and businessmen. Thirty years ago, no one could have foreseen the huge expansion of the Vietnam War, wage and price controls, two oil shocks, the resignation of a president, the dissolution of the Soviet Union, a one-day drop in the Dow of 508 points, or treasury bill yields fluctuating between 2.8% and 17.4%. But, surprise - none of these blockbuster events made the slightest dent in Ben Graham's investment principles. Nor did they render unsound the negotiated purchases of fine businesses at sensible prices. Imagine the cost to us, then, if we had let a fear of unknowns cause us to defer or alter the deployment of capital. Indeed, we have usually made our best purchases when apprehensions about some macro event were at a peak. Fear is the foe of the faddist, but the friend of the fundamentalist. Social Proof + Authority (predictions by experts),
  • 97. Tetlock is the fella who demonstrated the lunacy of the idea of most “experts” in social science... People who make prediction their business— people who appear as experts on television, get quoted in newspaper articles, advise governments and businesses, and participate in punditry roundtables—are no better than the rest of us. When they’re wrong, they’re rarely held accountable, and they rarely admit it, either. They insist that they were just off on timing, or blindsided by an improbable event, or almost right, or wrong for the right reasons. Required Reading: http://www.newyorker.com/archive/2005/12/05/051205crbo_books1
  • 98. “The fox knows many things, but the hedgehog knows one big thing.” - Isaiah Berlin Tetlock borrows a marvelous metaphor from Isaiah Berlin. A Hedgehog knows how to curl itself into a ball to escape its enemies. That’s all he knows. A fox on the other hand has many more models in his head...
  • 99. Berlin divides writers and thinkers into two categories: hedgehogs, who view the world through the lens of a single defining idea...
  • 100. ...and foxes who draw on a wide variety of experiences and for whom the world cannot be boiled down to a single idea.
  • 101. Follow Single Doctrine Avoid Ideology One Big Idea Lots of Ideas (multi-disciplinary) Flexible Mind (Know how to Cling on to their One Big Idea deal with surprise) Confirmation Bias No Confirmation Bias Overconfident Doubtful Articulate Not very Articulate Poor predictive ability, but Better Predictors occasionally bang on target http://en.wikipedia.org/wiki/The_Hedgehog_and_the_Fox http://www.longnow.org/seminars/02007/jan/26/why-foxes-are-better- forecasters-than-hedgehogs/
  • 103. When they’re wrong, they’re rarely held accountable, and they rarely admit it, either. They insist that they were just off on timing, or blindsided by an improbable event, or almost right, or wrong for the right reasons. http://www.youtube.com/watch?v=ayGcF8dnTV0
  • 104. http://www.youtube.com/watch?v=IaO69CF5mbY Feynman, clearly was a fox - full of doubt, and never certain about almost anything...
  • 105. Fox or Hedgehog? How to Spot them? Tetlock: “Count how often they press the brakes on trains of thought. Foxes often qualify their arguments with "however" and "perhaps," while hedgehogs build up momentum with "moreover" and "all the more so." Foxes are not as entertaining as hedgehogs. But enduring a little tedium is worth it if you want realistic odds on possible futures.” “Listen to yourself talk to yourself. If you're being swept away with enthusiasm for some particular course of action, take a deep breath and ask: Can I see anything wrong with this? And if you can't, start worrying; you are about to go over a cliff.”