Etsy has been pushing the idea of how we do monitoring. Beyond just monitoring devices and services, we discuss reducing alert fatigue, the impact of alerts on operations engineers, and how we can learn about monitoring from other industries.

1. Nagios at Etsy
How the marketplace we make together,
is growing its monitoring
Monday, October 7, 13

2. http://www.flickr.com/photos/anokarina/8636778980/
Monday, October 7, 13

3. http://www.flickr.com/photos/erinnsimon/4552289373/
Monday, October 7, 13

4. http://www.flickr.com/photos/guysie/6025265885/
Monday, October 7, 13

5. http://www.flickr.com/photos/kellan/5891282791/
Monday, October 7, 13

6. But first!
A little story...
Monday, October 7, 13

7. Monday, October 7, 13

8. Monday, October 7, 13

9. http://www.flickr.com/photos/kplanz/4346257309/
Monday, October 7, 13

10. http://www.flickr.com/photos/countylemonade/5915958401/
Monday, October 7, 13

11. http://www.flickr.com/photos/gokrzy/1130465322/
Monday, October 7, 13

12. Monday, October 7, 13

13. http://www.flickr.com/photos/baggis/6949884032/
Monday, October 7, 13

14. Monday, October 7, 13

15. Monday, October 7, 13

16. Holy crap!
Monday, October 7, 13

17. Monitoring Hygiene
Monday, October 7, 13

18. 0
75
150
225
300
2011
Avg pages / day
Monday, October 7, 13

19. “Information is not a
scarce resource.
Attention is.”
- Herb A. Simon (1971)
Monday, October 7, 13

20. 2011:
Nagios Hack Week
Monday, October 7, 13

21. Load Average
Monday, October 7, 13

22. Load Average
Monday, October 7, 13

23. http://www.flickr.com/photos/karlwatsonphotos/8755632960/sizes/l/in/photostream/
Monday, October 7, 13

24. http://www.flickr.com/photos/jeanm1/4764874755/sizes/l/in/photostream/
Monday, October 7, 13

25. http://www.flickr.com/photos/71256895@N00/7256880218
Monday, October 7, 13

26. check_check
all the things!
Monday, October 7, 13

27. 0
75
150
225
300
2011 2012 2013
Avg pages / day
Monday, October 7, 13

28. 0
75
150
225
300
2011 2012 2013
Avg pages / day Email pages / day
Monday, October 7, 13

29. 0
75
150
225
300
2011 2012 2013
0
275
550
825
1100
Avg pages / day Num servers Num services
Monday, October 7, 13

30. Bzzt! Not good enough!
http://www.flickr.com/photos/27376974@N02/8824043730
Monday, October 7, 13

31. “If it moves,
graph it!”
http://www.flickr.com/photos/russss/2108719104/sizes/o/in/set-72157603450205027/
Monday, October 7, 13

32. Monday, October 7, 13

33. Nagdash
OpsWeekly
Monday, October 7, 13

34. https://github.com/lozzd/Nagdash
Monday, October 7, 13

35. Monday, October 7, 13

36. Alert fatigue
Monday, October 7, 13

37. http://www.flickr.com/photos/kentbrew/257897489
Monday, October 7, 13

38. Sleep is good!
Monday, October 7, 13

39. http://www.flickr.com/photos/phae_/8241147038/sizes/o/in/photostream/
Monday, October 7, 13

40. Monday, October 7, 13

41. http://codeascraft.com/2013/09/28/nagios-sleep-data-and-you/
Monday, October 7, 13

42. http://www.flickr.com/photos/piper/5543098291/
Monday, October 7, 13

43. Questions?
Monday, October 7, 13