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organizational change
- 3. Forces For Change Workforce Competition World Politics Technology Social Trends Economic Shocks
- 6. Resistance to Change Selective Information Processing Fear of the Unknown Force of Habit Need for Security Economic Factors Individual
- 7. Education and Communication Participation Negotiation Facilitation and Support Coercion Manipulation and Cooptation Overcoming Resistance to Change
- 14. A Model of Stress Potential Sources Consequences Environmental Factors Organizational Factors Individual Factors Individual Differences Psychological Symptoms Physiological Symptoms Behavioral Symptoms Experienced Stress