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Managing Corporate Learning




       Corporate University in Second Life. Source: http://www.flickr.com/photos/oque/448017073/



                                                  Mr.
                                                  Mr Daan Assen MSc MBA
                                                (Senior Learning Consultant)

                                           www.atrivision.com                    26-10-2007
      Managing Corporate Learning                                                                  Dia   1
Managing Corporate Learning

Agenda
    About Atrivision
•
    House of L
    H       f Learning
                    i
•
    Build-up of a Learning Function
•
    Learning Services
•
    Learning Technology
•
    Discussion
•




                                       www.atrivision.com   26-10-2007
         Managing Corporate Learning                                     Dia   2
Managing Corporate Learning

About Atrivision
                                                          Atrivision is a Human Capital service provider
                                                     •
                                                          offering solutions for managing learning talent
                                                                                          learning,
                                                          and performance in order to take organisations
                                                          and employees beyond their current potential

                                                          Vision: in the contemporary knowledge economy
                                                     •
                                                          we live in, talent & learning are business critical
                                                                    ,                 g
                                                          ingredients for innovation and competitive
                                                          advantage.

                                                          Mission: Atrivision helps organizations managing
                                                     •
                                                          their talent and learning through the alignment of
                                                          strategy, llearning and t h l
                                                           tt             i     d technology.

                                     www.atrivision.com           26-10-2007
       Managing Corporate Learning                                              Dia   3
Managing Corporate Learning

The House of Learning
                                                                                                strategic


                                                       Learning
                                                       concept
                                        Jobs, roles,
                                        Jobs roles competencies


                 Organization                    Subject Matter                                 tactical
                 Development                   Expertise & Skills         Personal Skills
                  (change)                      (going concern)


                                            planning & logistics
                                       learning management system                               operational
                                     administration & management iinfo
                                      d i i t ti                 tf

                                         www.atrivision.com         26-10-2007
       Managing Corporate Learning                                                    Dia   4
Managing Corporate Learning

Build-up of a Learning Function                                                                             High

                   Low
                                                                               Strategy

                                                                             Programme
                                                                            Mananagement




                                                                                                             Busin
                    Propensity to outsource



                                                                           Training Delivery




                                                                                                                 ness Transf
                                                                        Content Development

                                                                       Measurement & Reporting




                                                                                                                           formation
                                                                   Service Desk, Planning & Logistics

                                                                       Enrollment & F llfil
                                                                       E ll         Fullfilment

                                                                         Vendor Management

                                                                       Technology Management
                   High                                                                                     Low

                                              www.atrivision.com             26-10-2007
       Managing Corporate Learning                                                                Dia   5
Managing Corporate Learning

Build-up of a Learning Function: Maturity Model
                 Focus on broader HCM processes and the
                                                                                Corporate
                 contribution to business goals. Continuous
                                                                                Academy y
                 improvement in place and innovations in L&D


       Broad range of L&D services available                 Integrated L&D
       with integrated IT support, quality
                                                                solutions
       management and control
             g


                                                                          Core L&D process supported, standardized and
                                           L&D processes
                                                                          documented (focus on efficiency), processes
                                             supported
                                                                          supported by IT


                               Non-integrated              Repeatable processes in place, parts of the process supported
                               L&D solutions               by IT instruments



             Ad Hoc L&D                Individual efforts in the organization




                                      www.atrivision.com                 26-10-2007
       Managing Corporate Learning                                                            Dia   6
Managing Corporate Learning

Build-up of a Learning Function: Corporate University Models
                             Advanced                                  Knowledge                       Knowledge
                        Training Department                            Backbone                         Factory
                            (operational)                               (tactical)                    (strategical)



   Goal              • Efficiency                               • Alignment                   • Competitive advantage



  Relation           • Indirect re active
                       Indirect, re-active                      • Direct re active
                                                                  Direct, re-active           • Direct pro active
                                                                                                Direct, pro-active
 to strategy


                     • Coordinating training                    • Develop and rollout         • Strategic innovation
 Activities
                       activities
                       acti ities                                 learning initiati es
                                                                           initiatives          in the corporation
                                                                  based on corporate            via learning and
                                                                  strategy                      research



                                                                                                       Based on Rademakers

                                               www.atrivision.com                26-10-2007
               Managing Corporate Learning                                                      Dia    7
Managing Corporate Learning

Learning Services                                                                                             Manager
                                                                      HRM

                                     Internet,
                                     It     t                                                                      Employee
                                     Phone

                                                                                     Internet

                          Services                                                         Technology

                                                                                   Learning Management System
                   Vendor Management
                                                                            Functionality & workflows for learning management
   Sourcing of services for talent and learning management

                  Content Management                                            Performance Management System
 Managing the content in the systems (catalogue & e-learning)               360 degree assessment, goal setting, certification

                        Service Desk                                                 Talent Management System
       Front-Office, planning, logistics & administration                                 Succession Planning

                 Financial Management                                                       Collaboration
             Invoicing, cross charging & reporting                           Virtual classroom, communities, social networks


                                                 www.atrivision.com          26-10-2007
            Managing Corporate Learning                                                             Dia   8
Managing Corporate Learning

Learning Technology: Architecture
                                                                              Learning
                                                                         Management System
                                                                                                                                 ERP
                                                                          Catalog, C
                                                                          C t l Competency t
                                                                         Management, Ordering,
                                                                         Authorization & Tracking


                                                                         E-Learning Platform
                                                                         EL     i Pl tf
                                        Learning Portal                                                                          HR & FIN
                                                                            Virtual Classroom,




                                                                                                              AICC/IMS
                                                          Secure Login
                                                                                                                               Information
                                                                              Communities,
                                                                             Collaboration &
                                                                                Assessment
                                               g




                                                                                                                     S/SCORM
                                                                         Talent & Performance
                                                                             Management
                          Internet


                                                                          Learning Content
                                                                         Management System
                                                                          Development, Storage,
                                                                               Conversion &
                                                                               C      i
                                                                           Release Management

                                     www.atrivision.com                    26-10-2007                     9
       Managing Corporate Learning                                                                  Dia
Managing Corporate Learning

Learning T h l
L    i Technology: L
                   Learning M
                        i Management System
                                   tS t




                                    www.atrivision.com   26-10-2007
      Managing Corporate Learning                                     Dia   10
Managing Corporate Learning

Learning Technology: Hype Cycle




                            www.atrivision.com
       Corporate Learning                        Dia   11
Managing Corporate Learning

Additional information?
    Contact Atrivision:
•
     –B i
       Business & S iScience P k P O B 545 7500 AM E h d The N th l d
                             Park, P.O. Box 545,    Enschede, Th Netherlands
     – T: +31 (0)53 4836360, E: info@atrivision.com
     – W: www atrivision com
           www.atrivision.com
     – Blog: www.atrivision.com/weblog (Dutch)




                                      www.atrivision.com   26-10-2007
        Managing Corporate Learning                                     Dia   12

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Managing Corporate Learning

  • 1. Managing Corporate Learning Corporate University in Second Life. Source: http://www.flickr.com/photos/oque/448017073/ Mr. Mr Daan Assen MSc MBA (Senior Learning Consultant) www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 1
  • 2. Managing Corporate Learning Agenda About Atrivision • House of L H f Learning i • Build-up of a Learning Function • Learning Services • Learning Technology • Discussion • www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 2
  • 3. Managing Corporate Learning About Atrivision Atrivision is a Human Capital service provider • offering solutions for managing learning talent learning, and performance in order to take organisations and employees beyond their current potential Vision: in the contemporary knowledge economy • we live in, talent & learning are business critical , g ingredients for innovation and competitive advantage. Mission: Atrivision helps organizations managing • their talent and learning through the alignment of strategy, llearning and t h l tt i d technology. www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 3
  • 4. Managing Corporate Learning The House of Learning strategic Learning concept Jobs, roles, Jobs roles competencies Organization Subject Matter tactical Development Expertise & Skills Personal Skills (change) (going concern) planning & logistics learning management system operational administration & management iinfo d i i t ti tf www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 4
  • 5. Managing Corporate Learning Build-up of a Learning Function High Low Strategy Programme Mananagement Busin Propensity to outsource Training Delivery ness Transf Content Development Measurement & Reporting formation Service Desk, Planning & Logistics Enrollment & F llfil E ll Fullfilment Vendor Management Technology Management High Low www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 5
  • 6. Managing Corporate Learning Build-up of a Learning Function: Maturity Model Focus on broader HCM processes and the Corporate contribution to business goals. Continuous Academy y improvement in place and innovations in L&D Broad range of L&D services available Integrated L&D with integrated IT support, quality solutions management and control g Core L&D process supported, standardized and L&D processes documented (focus on efficiency), processes supported supported by IT Non-integrated Repeatable processes in place, parts of the process supported L&D solutions by IT instruments Ad Hoc L&D Individual efforts in the organization www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 6
  • 7. Managing Corporate Learning Build-up of a Learning Function: Corporate University Models Advanced Knowledge Knowledge Training Department Backbone Factory (operational) (tactical) (strategical) Goal • Efficiency • Alignment • Competitive advantage Relation • Indirect re active Indirect, re-active • Direct re active Direct, re-active • Direct pro active Direct, pro-active to strategy • Coordinating training • Develop and rollout • Strategic innovation Activities activities acti ities learning initiati es initiatives in the corporation based on corporate via learning and strategy research Based on Rademakers www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 7
  • 8. Managing Corporate Learning Learning Services Manager HRM Internet, It t Employee Phone Internet Services Technology Learning Management System Vendor Management Functionality & workflows for learning management Sourcing of services for talent and learning management Content Management Performance Management System Managing the content in the systems (catalogue & e-learning) 360 degree assessment, goal setting, certification Service Desk Talent Management System Front-Office, planning, logistics & administration Succession Planning Financial Management Collaboration Invoicing, cross charging & reporting Virtual classroom, communities, social networks www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 8
  • 9. Managing Corporate Learning Learning Technology: Architecture Learning Management System ERP Catalog, C C t l Competency t Management, Ordering, Authorization & Tracking E-Learning Platform EL i Pl tf Learning Portal HR & FIN Virtual Classroom, AICC/IMS Secure Login Information Communities, Collaboration & Assessment g S/SCORM Talent & Performance Management Internet Learning Content Management System Development, Storage, Conversion & C i Release Management www.atrivision.com 26-10-2007 9 Managing Corporate Learning Dia
  • 10. Managing Corporate Learning Learning T h l L i Technology: L Learning M i Management System tS t www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 10
  • 11. Managing Corporate Learning Learning Technology: Hype Cycle www.atrivision.com Corporate Learning Dia 11
  • 12. Managing Corporate Learning Additional information? Contact Atrivision: • –B i Business & S iScience P k P O B 545 7500 AM E h d The N th l d Park, P.O. Box 545, Enschede, Th Netherlands – T: +31 (0)53 4836360, E: info@atrivision.com – W: www atrivision com www.atrivision.com – Blog: www.atrivision.com/weblog (Dutch) www.atrivision.com 26-10-2007 Managing Corporate Learning Dia 12