Enterprise social networks for a better way of working. New communication and collaboration tools have emerged, offering alternatives to email, and making it much less relevant. Open, multi-platform communication is fast becoming the norm – and it’s commonplace for content to be expressed in multiple ‘dimensions’ at once.

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Enabling a new level of enterprise communication and
collaboration for superior business performance.
Atos in Social Collaboration

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05/08/2013
Business gets social...
What the analysts say
▶ Gartner:
–… By 2014, refusing to communicate via social channels
will be as harmful as ignoring emails or phone calls is
today. By 2016, most collaboration applications will be
equally available on desktops, mobile phones, tablets
and browsers and corporations will routinely expect
managers to be available by voice, video and text.
▶ IDC:
–…Enterprise adoption of social software has accelerated
over the past few years as companies look for
competitive advantage through productivity
increases generated by the use of social tools in building
a more collaborative and knowledge sharing environment.
▶ Forrester:
–…in 2011, 60% of firms had social technology
investments. Integration into Information Workplaces
is a necessary step before social technologies can have
broad-based business impact for the enterprises that
use them.

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05/08/2013
Business gets social…
What the analysts say
▶ Processing emails is increasingly eating free
time in evenings and weekends
▶ Management by email is creating distance
between teams and management which
diminishes engagement
▶ Email interruption has become a barrier to
effective meetings and team work
▶ Email interruption has become a barrier to
focus on important versus urgent issues
creating stress and feeling of inadequacy
▶ New generations communicate differently
at home and expect the same at work:
only 11% of 13 to 19 year olds use email
to communicate with their friends.

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05/08/2013
CEO sponsorship
A crucial driver for change
“We are producing data on a massive scale that
is fast polluting our working environment and
also encroaching into our personal lives.
At Atos, we are taking action now to reverse this
trend, just as organizations took measures to
reduce environmental pollution
after the industrial revolution.
Our ambition is to be a ‘Zero emailTM’
company within three years.”
Over 3.5 million hits on Google!

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05/08/2013
▶ Be able to inform people in real-time and get feedback and ideas
▶ More innovation, more agile, more efficient, more effective ways of
working leading to shorter time-to-market and better results.
Fresh ideas
Start here!
▶ Better work – life balance
▶ Increase the number of people feeling connected & engaged
▶ Giving knowledge a face and a name, be recognized.
Great place
to work
▶ Easy integration of processes on a global basis and across functional boundaries
▶ Create extended teams within the company and with a larger ecosystem
▶ Following a more natural collaboration and communication workflow.
The Social
organization
▶ Facilitate business functions at different levels by connecting people
with relevant knowledgeable peers and content
▶ Better leverage information for business optimization, making processes
more agile
▶ Reduction in the costs of managing information by employees.
+ Revenue
- Cost
+ Margin
What will Social Collaboration bring?
ProductivityCollaborationEmployee
satisfaction
Innovation

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05/08/2013
How Atos takes Social Collaboration
to clients and prospects
A journey to Social Collaboration in 4 steps:
1. Define your social strategy, make a
right choice on your social product
2. Deploy & integrate into existing IT and
business processes landscape enabling
faster collaboration and ease of use
3. Drive change management, set up
and lead communities to ensure a
successful adoption
4. Host, manage & maintain your data
and apps in the most appropriate way
incl. migration of relevant content and
monitoring end-user adoption and social
business related KPI metrics.

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London 2012 Zero email certifiedTM
▶ We discovered email in processes were signs of broken workflow
▶ Atos has developed a maturity model to show up and remove the emails present
▶ The Atos Olympics SIEM process is our first process to be Zero email certifiedTM.

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05/08/2013
HR – New hires
able to operate
from Day 1
▶ Quick integration into relevant communities
▶ Pro-active suggestions on relevant information
for work and professional development
(colleagues, trainings, docs).
Atos as a use case
Tangible benefits from our internal program
SALES – RFI
greater speed
to respond!
▶ Quick access to relevant information through
tagging and ratings
▶ Experts are quickly identified
▶ Easy to produce docs with various contributors.
OPERATIONS
More productive
team work
▶ New management style through an open
communication
▶ Reduced time-to-market thanks to mobilized teams
▶ User friendly, convenient and speed – work is fun!
▶ Innovation driven by your team.

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05/08/2013
Atos example deployments
▶ Pharmaceutical
– Internal Social Collaboration based
on Sharepoint/Newsgator
replacing corporate intranet
▶ Media
– Google Apps and MS office cloud
deployment for 40,000 employees
▶ Public services
– Innovation team deployed blueKiwi
to increase collaboration around
technological advancements of
the organization.

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05/08/2013
In summary
▶ Industry analysts predict a strong move
to integrated social technologies accessed
through more mobile devices
▶ Email is no longer the most efficient way
of communicating now there are more
current tools in the marketplace
▶ CEO sponsorship is crucial to an
organizations social strategy
▶ Social Collaboration brings significant
benefits to an organization
▶ Atos four step proven methodology can
help you prepare, decide, implement and
maintain your social ecosystem including
our differentiating Zero emailTM based
analysis and process certification.

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05/08/2013
And most importantly
▶ Social Collaboration is not just a trend
▶ It is happening today
▶ If you choose to ignore it, it will come anyway.

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05/08/2013
The next steps
▶ We offer an initial exploration
meeting to deliver the
following:
– An in–depth view of our social
offering
– Review of your current
landscape
– Identify priorities
– Key benefits for your
organization
– Recommendation report.

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Thank you
Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere,
Atos Cloud and Atos Worldgrid are registered trademarks of Atos SA.
November 2012
© 2012 Atos. Confidential information owned by Atos, to be used by
the recipient only. This document, or any part of it, may not be
reproduced, copied, circulated and/or distributed nor quoted without
prior written approval from Atos.