Killer SaaS Metrics: The Impact of Churn, Customer Success and Instrumentation on SaaS Performance Presentation slides by Stanley Sarpong, Olju Man, and Atiq Khan from Punchlime Punchlime believes that one of the biggest reasons why startups fail is a lack of customers. Our innovative business model helps ensure the success of our portfolio companies and the ROI of our portfolio companies' investment partners by strengthening in-house capabilities. Punchlime's approach is to devote our top tier team, comprised of senior former Googlers, experienced entrepreneurs, business strategists and venture investors, to enable our portfolio companies to increase customer acquisition and retention and all that it entails, through helping them to hack into scalable growth. Visit our website: http://www.punchlime.com Like Punchlime on Facebook: https://www.facebook.com/punchlime Follow Punchlime on Twitter: http://www.twitter.com/punchlime Add Punchlime on Google+: https://www.google.com/+Punchlime Subscribe to our YouTube channel: http://www.youtube.com/user/punchlime1 About Stanley Sarpong: http://www.punchlime.com/team/stanley-sarpong About Olju Man: http://www.punchlime.com/team/olju-man About Atiq Khan: http://www.punchlime.com/team/atiq-khan