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23 Employee
                                  Handbook
                                 Revisions for
                                     2011


2011 © Alan J. Thayer, Jr. All
     rights reserved.
Presented
as an educational service
           by
Oregon Business Attorney

Alan Thayer
and
This information is presented as
an educational service. For legal
advice or answers to specific
questions, consult an experienced
lawyer.
Every year, we track new legislation, court
                     decisions, social changes, workplace issues
                     and important trends that can affect your
                     workplace.
                      

“We keep track of    We then recommend Employee Handbook
                     updates to our clients so they can stay on top
changes in           of these developments. More importantly, we
employer liability   help employers prevent costly employee
                     lawsuits.
issues so you do      
not have to.”
                     We keep track of changes in employer liability
                     issues so you do not have to.
This year, we recommend 51 changes, set out
on 19 employee handbook pages, covering 23
different topics.


This includes employer protections in
response to two court cases where minimum
damages of $10,000 per employee may now
be authorized.


These 23 topics are presented here for your
information.
Proactive, take charge
employers will update their
  employee handbooks
       accordingly.
Workplace
            Flexibility
    It should go without saying that you can
    modify the terms and conditions of
    employment at your organization.


    A federal court in Maryland and a state court
    in Hawaii, however, have disagreed.




1
    Many employees and state regulators now
    seem to think of jobs as a vested right
    regardless of performance or conditions.


    Language should be added to your handbook
    to preserve your right to modify jobs,
    compensation and benefits to meet your
    needs.
Temps to Hire
    You should be aware of the legal dangers
    created by probation periods for new
    employees (DO NOT do this).


    You can, however, hire new workers as
    temporary employees.




2
    This gives you time to evaluate before
    promoting to a full or part time position.


    Have language added to your handbook
    describing this type of employee.


    We will write more about this approach in a
    future LegalBriefs newsletter.
No Work
      No Holiday Pay
    Do you want to pay holiday pay to employees
    that are on extended leave (other than
    vacations)?




3
    This includes extended personal leave,
    military leave and state and federal family and
    medical leave?


    This can be addressed with a revision to your
    holiday pay policy.
No Work
    No Vacation Pay
    Do you want time spent on an extended leave
    (other than vacation time) to count towards
    vacation calculations?




4
    This includes extended personal leave,
    military leave and state and federal family and
    medical leave?


    If not, your handbook vacation policy can be
    revised. But do so carefully.
Leave
        Terminations
    Employees often believe that they can not be
    terminated when they are on state or federal
    family or medical leave.




5
    This is not true.


    Handbook revisions can help you if it ever
    becomes necessary at your organization to
    layoff or terminate an employee on family or
    medical leave.
Driving Safety
    Do you know what your employees are doing
    when they operate a motor vehicle on your
    organization’s business?


    Recent studies have shown the risks of driving
    while distracted.


    A survey just came out showing that texting,




6
    emailing, eating, dressing (and undressing),
    kissing, hair styling, applying makeup,
    reading, writing, playing video games and
    even sexual acts (15% of drivers) are occurring
    behind the wheel.


    Revise your handbook in response to these
    revelations.
Attendance
           Policy Trap
    You can fall into a liability trap if an employee
    you discipline for violating your attendance
    policy later claims his or her problems were




7
    caused by a disability.


    You can head this off with a handbook
    revision.
Pirates
           & Wenches
    Inappropriate costumes and outfits at parties
    and in the workplace (think Halloween)
    continue to cause problems for employers.




8   Additional handbook provisions should be
    added.
Identity Theft
    Workplace identity theft appears to be a
    growing problem.




9
    Handbook revisions should be added in
    response.
Chewing
                Tobacco
     Do you really need to tell employees that
     chewing tobacco is prohibited in buildings




10
     and vehicles?


     Evidently you do.
Social Media
                     Part 1
     The Federal Trade Commission (FTC) adopted
     a new “guide” aimed at online marketers that
     can also ensnare employees that make
     comments online and their employers.




11
     Handbook provisions should be added to help
     prevent FTC claims.


     As discussed below, however, other federal
     agency pronouncements are in conflict with
     the FTC position.
Social Media
                      Part 2
     Employers have a duty to prevent and correct
     harassment.


     There is no doubt courts will rule this includes




12
     online threats, intimidation, bullying and
     harassment.


     Your interest in preventing this type of
     conduct should be addressed in your
     employee handbook.
Social Media
                      Part 3
     The National labor Relations Board (NLRB)
     apparently is not aware of the FTC’s concerns
     or the risks of online harassment.




13
     The FTC has taken the position that
     employer’s guidelines on blogging and social
     networking can constitute unfair labor
     practices, even for employers that do not have
     a union and are not currently the subject of an
     organizing campaign.
The social media policy provisions discussed
above must be added with the new NLRB
position in mind.


Until the current or a future administration
develops coherent social media guidelines for
employers, you should have an experienced
lawyer help you walk this narrow line.
Employee
              Generated
               Content
     Who owns online content relating to your
     business created by your employees?




14
     This is a very real question that a client and
     numerous other businesses faced last year.


     A proper handbook provision should be
     added putting your employees on notice that
     content relating to your business is a “work
     for hire” owned by you.
Computer Care
     You rely on employees to use common sense
     to care for the computers they use.


     How is that working?




15
     Are there problems that you do not know
     about?


     Computer care expectations should be added
     to your handbook.
Laptop Care
     Yes, laptops are computers.


     There are, however, additional tips employees




16
     should follow to care for this important tool.


     They should be added to your handbook.
Cell Phone Care
     Even though cell phones have been around for
     a number of years, misuse and abuse occur
     every day.


     Sometimes out of ignorance.




17
     Other times out of errors in judgment.


     Tips advising and reminding employees how
     to care for phones you provide should be
     added.
Federal Wire
            Tap Act
     It has been believed that a standard notice to
     employees shielded employers from claims
     under the Federal Wire Tap Act (a law aimed
     at organized crime).


     This act provides for minimum awards of




18
     $10,000 or $100 per day of violation,
     whichever is greater.


     A new decision from the U.S. Court of Appeals
     for the 7th Circuit and a recent decision by a
     Texas Federal District Court changes
     everything.
These rulings put employers at risk for a
minimum of $10,000 per employee, even
when there has been no damage.


Adding a notice provision to your employee
handbook is the least that you should do.


We found a simple way to also obtain an
affirmative consent from each employee that
should comply with the Federal Wire Tap Act.
Third Party
            Retaliation
     In January 2011, the United States Supreme
     Court ruled that third parties can sue
     employers for retaliation.




19   Best practices start with careful handbook
     language.
Severance Pay
     You are under no obligation to pay severance
     pay to a departing employee.


     However, in the right case, it can be a great
     way to prevent problems and get a release
     during layoffs or when terminating problem




20
     employees.


     If you have not done so already, add a new
     provision making clear that severance pay is
     not to be expected but is instead up to your
     discretion.
Arbitration
     You may be aware that Oregon adopted a
     statute a few years ago limiting employers’
     use of arbitration agreements.


     That statute appears to violate the Federal




21
     Arbitration Act.


     One federal court has already agreed that is
     the case.
If you can, you should comply with the
Oregon arbitration agreement statute
requirements.


If you can’t, you still should obtain
agreements to submit claims to arbitration.


Unfair labor practice claims, however, must be
excepted.


A handbook policy alone will not suffice.


We, however, have found a way you can have
employees agree to arbitration without
disrupting your workplace.
Employee
              Questions
     Would an employee claim they do not
     understand one of your policies after you
     discipline or terminate them for violating that
     policy?




22
     Of course they would.


     A handbook provision should be added for
     this very situation.
Reporting
            Complaints
     Last year, we recommended comprehensive
     workplace complaint reporting procedures.


     Of course, it is good to get early warnings of
     problems before they turn into serious
     liability risks.




23
     The real purpose though is to head off after-
     the-fact claims by terminated employees that
     “oh yeah, something bad happened in the
     past that I did not report and therefore I want
     money.”


     An additional reporting option should be
     added to this policy.
Thats it!
23 Employee Handbook
  Revisions for 2011
For other employee handbook
update recommendations over
the last few years, go to
our Recent Employee
Handbook Updates summary.
For more tips and information,
subscribe to our free email
newsletter, LegalBriefs.
Oregon Business Attorney

Alan Thayer

welcomes your questions
    and comments

    541-345-2325 • www.thinkILG.com • alan@thinkILG.com
541-345-2325 • www.thinkILG.com • alan@thinkILG.com

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23 Employee Handbook Revisions for 2011

  • 1. 23 Employee Handbook Revisions for 2011 2011 © Alan J. Thayer, Jr. All rights reserved.
  • 4. and
  • 5.
  • 6. This information is presented as an educational service. For legal advice or answers to specific questions, consult an experienced lawyer.
  • 7. Every year, we track new legislation, court decisions, social changes, workplace issues and important trends that can affect your workplace.   “We keep track of We then recommend Employee Handbook updates to our clients so they can stay on top changes in of these developments. More importantly, we employer liability help employers prevent costly employee lawsuits. issues so you do   not have to.” We keep track of changes in employer liability issues so you do not have to.
  • 8. This year, we recommend 51 changes, set out on 19 employee handbook pages, covering 23 different topics. This includes employer protections in response to two court cases where minimum damages of $10,000 per employee may now be authorized. These 23 topics are presented here for your information.
  • 9. Proactive, take charge employers will update their employee handbooks accordingly.
  • 10. Workplace Flexibility It should go without saying that you can modify the terms and conditions of employment at your organization. A federal court in Maryland and a state court in Hawaii, however, have disagreed. 1 Many employees and state regulators now seem to think of jobs as a vested right regardless of performance or conditions. Language should be added to your handbook to preserve your right to modify jobs, compensation and benefits to meet your needs.
  • 11. Temps to Hire You should be aware of the legal dangers created by probation periods for new employees (DO NOT do this). You can, however, hire new workers as temporary employees. 2 This gives you time to evaluate before promoting to a full or part time position. Have language added to your handbook describing this type of employee. We will write more about this approach in a future LegalBriefs newsletter.
  • 12. No Work No Holiday Pay Do you want to pay holiday pay to employees that are on extended leave (other than vacations)? 3 This includes extended personal leave, military leave and state and federal family and medical leave? This can be addressed with a revision to your holiday pay policy.
  • 13. No Work No Vacation Pay Do you want time spent on an extended leave (other than vacation time) to count towards vacation calculations? 4 This includes extended personal leave, military leave and state and federal family and medical leave? If not, your handbook vacation policy can be revised. But do so carefully.
  • 14. Leave Terminations Employees often believe that they can not be terminated when they are on state or federal family or medical leave. 5 This is not true. Handbook revisions can help you if it ever becomes necessary at your organization to layoff or terminate an employee on family or medical leave.
  • 15. Driving Safety Do you know what your employees are doing when they operate a motor vehicle on your organization’s business? Recent studies have shown the risks of driving while distracted. A survey just came out showing that texting, 6 emailing, eating, dressing (and undressing), kissing, hair styling, applying makeup, reading, writing, playing video games and even sexual acts (15% of drivers) are occurring behind the wheel. Revise your handbook in response to these revelations.
  • 16. Attendance Policy Trap You can fall into a liability trap if an employee you discipline for violating your attendance policy later claims his or her problems were 7 caused by a disability. You can head this off with a handbook revision.
  • 17. Pirates & Wenches Inappropriate costumes and outfits at parties and in the workplace (think Halloween) continue to cause problems for employers. 8 Additional handbook provisions should be added.
  • 18. Identity Theft Workplace identity theft appears to be a growing problem. 9 Handbook revisions should be added in response.
  • 19. Chewing Tobacco Do you really need to tell employees that chewing tobacco is prohibited in buildings 10 and vehicles? Evidently you do.
  • 20. Social Media Part 1 The Federal Trade Commission (FTC) adopted a new “guide” aimed at online marketers that can also ensnare employees that make comments online and their employers. 11 Handbook provisions should be added to help prevent FTC claims. As discussed below, however, other federal agency pronouncements are in conflict with the FTC position.
  • 21. Social Media Part 2 Employers have a duty to prevent and correct harassment. There is no doubt courts will rule this includes 12 online threats, intimidation, bullying and harassment. Your interest in preventing this type of conduct should be addressed in your employee handbook.
  • 22. Social Media Part 3 The National labor Relations Board (NLRB) apparently is not aware of the FTC’s concerns or the risks of online harassment. 13 The FTC has taken the position that employer’s guidelines on blogging and social networking can constitute unfair labor practices, even for employers that do not have a union and are not currently the subject of an organizing campaign.
  • 23. The social media policy provisions discussed above must be added with the new NLRB position in mind. Until the current or a future administration develops coherent social media guidelines for employers, you should have an experienced lawyer help you walk this narrow line.
  • 24. Employee Generated Content Who owns online content relating to your business created by your employees? 14 This is a very real question that a client and numerous other businesses faced last year. A proper handbook provision should be added putting your employees on notice that content relating to your business is a “work for hire” owned by you.
  • 25. Computer Care You rely on employees to use common sense to care for the computers they use. How is that working? 15 Are there problems that you do not know about? Computer care expectations should be added to your handbook.
  • 26. Laptop Care Yes, laptops are computers. There are, however, additional tips employees 16 should follow to care for this important tool. They should be added to your handbook.
  • 27. Cell Phone Care Even though cell phones have been around for a number of years, misuse and abuse occur every day. Sometimes out of ignorance. 17 Other times out of errors in judgment. Tips advising and reminding employees how to care for phones you provide should be added.
  • 28. Federal Wire Tap Act It has been believed that a standard notice to employees shielded employers from claims under the Federal Wire Tap Act (a law aimed at organized crime). This act provides for minimum awards of 18 $10,000 or $100 per day of violation, whichever is greater. A new decision from the U.S. Court of Appeals for the 7th Circuit and a recent decision by a Texas Federal District Court changes everything.
  • 29. These rulings put employers at risk for a minimum of $10,000 per employee, even when there has been no damage. Adding a notice provision to your employee handbook is the least that you should do. We found a simple way to also obtain an affirmative consent from each employee that should comply with the Federal Wire Tap Act.
  • 30. Third Party Retaliation In January 2011, the United States Supreme Court ruled that third parties can sue employers for retaliation. 19 Best practices start with careful handbook language.
  • 31. Severance Pay You are under no obligation to pay severance pay to a departing employee. However, in the right case, it can be a great way to prevent problems and get a release during layoffs or when terminating problem 20 employees. If you have not done so already, add a new provision making clear that severance pay is not to be expected but is instead up to your discretion.
  • 32. Arbitration You may be aware that Oregon adopted a statute a few years ago limiting employers’ use of arbitration agreements. That statute appears to violate the Federal 21 Arbitration Act. One federal court has already agreed that is the case.
  • 33. If you can, you should comply with the Oregon arbitration agreement statute requirements. If you can’t, you still should obtain agreements to submit claims to arbitration. Unfair labor practice claims, however, must be excepted. A handbook policy alone will not suffice. We, however, have found a way you can have employees agree to arbitration without disrupting your workplace.
  • 34. Employee Questions Would an employee claim they do not understand one of your policies after you discipline or terminate them for violating that policy? 22 Of course they would. A handbook provision should be added for this very situation.
  • 35. Reporting Complaints Last year, we recommended comprehensive workplace complaint reporting procedures. Of course, it is good to get early warnings of problems before they turn into serious liability risks. 23 The real purpose though is to head off after- the-fact claims by terminated employees that “oh yeah, something bad happened in the past that I did not report and therefore I want money.” An additional reporting option should be added to this policy.
  • 37. 23 Employee Handbook Revisions for 2011
  • 38. For other employee handbook update recommendations over the last few years, go to our Recent Employee Handbook Updates summary.
  • 39. For more tips and information, subscribe to our free email newsletter, LegalBriefs.
  • 40. Oregon Business Attorney Alan Thayer welcomes your questions and comments 541-345-2325 • www.thinkILG.com • alan@thinkILG.com
  • 41. 541-345-2325 • www.thinkILG.com • alan@thinkILG.com