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B A DCA MP
                    ACCELERATING
 2   0   1   2

                    YOUR
                    DRUPAL
                    PRODUCT
                    BUSINESS

         • Jay Batson
BIO
• 25 years in tech
  (Dev, Prod, Exec)

• 19 in VC-backed startups,
  12 in ones I started

• 3x founder (Acquia, Pingtel)

• 18 months as focused mentor
  for 20 startups:
  13 TechStars
  4 MassChallenge
  4 FounderMentors
BIO
• 25 years in tech
  (Dev, Prod, Exec)

• 19 in VC-backed startups,
  12 in ones I started

• 3x founder (Acquia, Pingtel)

• 18 months as focused mentor
  for 20 startups:
  13 TechStars
  4 MassChallenge
  4 FounderMentors
                                                                 http://startupdj.com
                              Remixing classic with new to create sweet new startup companies
BIO
• 25 years in tech
  (Dev, Prod, Exec)

• 19 in VC-backed startups,
  12 in ones I started

• 3x founder (Acquia, Pingtel)

• 18 months as focused mentor
  for 20 startups:
  13 TechStars
  4 MassChallenge
  4 FounderMentors
                                                                 http://startupdj.com
                              Remixing classic with new to create sweet new startup companies
• Co-founders:
  Spin-out? Stake of parent? Roles? Ownership?

• Capital:
  Yours? Outside?

• Sources:
  Angels? Seed investors? Venture Capital?

• Plan:
  Business Model? Company culture? Values?

• Go-to-market:
  CAC? ASV? LTV? Churn? Cash burn?

• Business model:
  Strategy? Pricing? Margins? Operating
  metrics?



Where’s the community/help?
ACCELERATORS




Summer@HIGHLAND
                                      LaunchpadLA
                  the start project
MENTORS +
A LITTLE MONEY
SWITCHING
• Likely to fail without dramatic stuff
• Consulting ➤ product company issues
 • Doesn’t function with startup economics
 • Irresistible temptation to do distracting
   PS for $
• Spinout issues
 • Parent owner creates broken ownership
   split
 • Lack of vested interest of team


   You’ve gotta be a “startup”,
          from scratch,
      with at-stake people
FOUNDERS

• Let there be 2

• There is only one CEO

• Define your roles, and obey them
RICH OR KING?
                                                 Financial gains

                                Well below potential          Close to potential



                                                                   Rich
                     Little
Control of company




                                       Failure
                     Complete




                                     King                          Exception




                                  The Founder’s Dilemma (Noam Wasserman, HBS)
STAKES

Deciding this should take
        a full day
STAKES
            Idea->Launch                $0-$10M               $10M-$100M         Weighted
                   30%                      40%                    30%            stake
          Idea, early
                                                           Non-CEO,
          founder,                CEO, investor
Michael   business plan,   65%    management        60%    Business       40%     55.5%
                                                           Development
          fundraising

          Product                 VP Engineering,
                                                           VP
George    development,     35%    product           40%    Development,   60%     44.5%
          business plan           management


Total                      100%                     100%                  100%
CAPITAL


• Wait... there’s a bigger question
WHAT KIND OF
COMPANY ARE
YOU BUILDING?
INVESTORS
            • Only one
              available return
              for investor:
              acquisition,
              or IPO

            • You must go big,
              or go home
COMPANY CULTURE
• As important as business model

• Hire desired behaviors and cultural fit,
 not skills

• Google “Netflix culture”

• Acquia: Piii
First Acquia team meeting,
Jan 2008
BIGGEST LESSON


• A product is nothing.

• Successfully going-to-market is everything.
GO-TO-MARKET
• How are you going to get customers?

 •   Advertising? Inbound marketing? Inside sales? Field
     sales? In-app virality? Other virality?

• Does that cost the “right” amount? (What’s your margin?)

• What portion of operating costs is sales/mktg?

• How many customers are there?

• SEO / SEM is not a go-to-market strategy.
TERMS TO LIVE BY
  Key SaaS metrics:
• CAC = Customer Acquisition Cost

• ASV = Annual Subscriber Value

• LTV = LifeTime Value (of customer)

• Churn = % of customers that do not renew
TERMS TO LIVE BY
  Key SaaS metrics:                    Startup killer

• CAC = Customer Acquisition Cost

• ASV = Annual Subscriber Value

• LTV = LifeTime Value (of customer)

• Churn = % of customers that do not renew
TERMS TO LIVE BY
  Key SaaS metrics:                    Startup killer

• CAC = Customer Acquisition Cost

• ASV = Annual Subscriber Value

• LTV = LifeTime Value (of customer)

• Churn = % of customers that do not renew


       http://forentrepreneurs.com
YOUR IDEA IS
PROBABLY OUT
OF BALANCE
THE SAAS CASH-
FLOW TROUGH
AND ON AND ON...
ACCELERATORS




Summer@HIGHLAND
                                      LaunchpadLA
                  the start project
DRUPAL
ACCELERATOR?
POSSIBILITIES

•   Drupal PS company with product idea

•   Drupalist with idea

•   Generic startup who (should) use Drupal
WHEN?

•   A couple of calendar quarters at least.

•   Learning now.

•   Is there a “there” there?
IS THIS YOU?

•   Contact me

•   batsonjay@gmail.com

•   http://startupdj.com

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2012 badcamp-batson

  • 1. B A DCA MP ACCELERATING 2 0 1 2 YOUR DRUPAL PRODUCT BUSINESS • Jay Batson
  • 2. BIO • 25 years in tech (Dev, Prod, Exec) • 19 in VC-backed startups, 12 in ones I started • 3x founder (Acquia, Pingtel) • 18 months as focused mentor for 20 startups: 13 TechStars 4 MassChallenge 4 FounderMentors
  • 3. BIO • 25 years in tech (Dev, Prod, Exec) • 19 in VC-backed startups, 12 in ones I started • 3x founder (Acquia, Pingtel) • 18 months as focused mentor for 20 startups: 13 TechStars 4 MassChallenge 4 FounderMentors http://startupdj.com Remixing classic with new to create sweet new startup companies
  • 4. BIO • 25 years in tech (Dev, Prod, Exec) • 19 in VC-backed startups, 12 in ones I started • 3x founder (Acquia, Pingtel) • 18 months as focused mentor for 20 startups: 13 TechStars 4 MassChallenge 4 FounderMentors http://startupdj.com Remixing classic with new to create sweet new startup companies
  • 5. • Co-founders: Spin-out? Stake of parent? Roles? Ownership? • Capital: Yours? Outside? • Sources: Angels? Seed investors? Venture Capital? • Plan: Business Model? Company culture? Values? • Go-to-market: CAC? ASV? LTV? Churn? Cash burn? • Business model: Strategy? Pricing? Margins? Operating metrics? Where’s the community/help?
  • 6. ACCELERATORS Summer@HIGHLAND LaunchpadLA the start project
  • 8.
  • 9. SWITCHING • Likely to fail without dramatic stuff • Consulting ➤ product company issues • Doesn’t function with startup economics • Irresistible temptation to do distracting PS for $ • Spinout issues • Parent owner creates broken ownership split • Lack of vested interest of team You’ve gotta be a “startup”, from scratch, with at-stake people
  • 10. FOUNDERS • Let there be 2 • There is only one CEO • Define your roles, and obey them
  • 11. RICH OR KING? Financial gains Well below potential Close to potential Rich Little Control of company Failure Complete King Exception The Founder’s Dilemma (Noam Wasserman, HBS)
  • 12. STAKES Deciding this should take a full day
  • 13. STAKES Idea->Launch $0-$10M $10M-$100M Weighted 30% 40% 30% stake Idea, early Non-CEO, founder, CEO, investor Michael business plan, 65% management 60% Business 40% 55.5% Development fundraising Product VP Engineering, VP George development, 35% product 40% Development, 60% 44.5% business plan management Total 100% 100% 100%
  • 14. CAPITAL • Wait... there’s a bigger question
  • 15. WHAT KIND OF COMPANY ARE YOU BUILDING?
  • 16. INVESTORS • Only one available return for investor: acquisition, or IPO • You must go big, or go home
  • 17. COMPANY CULTURE • As important as business model • Hire desired behaviors and cultural fit, not skills • Google “Netflix culture” • Acquia: Piii
  • 18. First Acquia team meeting, Jan 2008
  • 19. BIGGEST LESSON • A product is nothing. • Successfully going-to-market is everything.
  • 20. GO-TO-MARKET • How are you going to get customers? • Advertising? Inbound marketing? Inside sales? Field sales? In-app virality? Other virality? • Does that cost the “right” amount? (What’s your margin?) • What portion of operating costs is sales/mktg? • How many customers are there? • SEO / SEM is not a go-to-market strategy.
  • 21. TERMS TO LIVE BY Key SaaS metrics: • CAC = Customer Acquisition Cost • ASV = Annual Subscriber Value • LTV = LifeTime Value (of customer) • Churn = % of customers that do not renew
  • 22. TERMS TO LIVE BY Key SaaS metrics: Startup killer • CAC = Customer Acquisition Cost • ASV = Annual Subscriber Value • LTV = LifeTime Value (of customer) • Churn = % of customers that do not renew
  • 23. TERMS TO LIVE BY Key SaaS metrics: Startup killer • CAC = Customer Acquisition Cost • ASV = Annual Subscriber Value • LTV = LifeTime Value (of customer) • Churn = % of customers that do not renew http://forentrepreneurs.com
  • 24. YOUR IDEA IS PROBABLY OUT OF BALANCE
  • 26. AND ON AND ON...
  • 27. ACCELERATORS Summer@HIGHLAND LaunchpadLA the start project
  • 29. POSSIBILITIES • Drupal PS company with product idea • Drupalist with idea • Generic startup who (should) use Drupal
  • 30. WHEN? • A couple of calendar quarters at least. • Learning now. • Is there a “there” there?
  • 31. IS THIS YOU? • Contact me • batsonjay@gmail.com • http://startupdj.com

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  10. Two shall be the number thou shalt found with, and the number of the founding shall be two. Three shalt thou not found with, neither found thou with one, excepting that thou then proceed to two. Four is right out. Once founding number of two, being the second number, be reached, then lobbest thou thy Holy Product of Drupal towards thy market, who being exploitable in My sight, shall buy it.\n
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  17. Passion, Intelligence, Initiative, Integrity\n
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