1. Dave Astman
Bilingual Senior Manager – Financial Institutions
4541 Hounds Tail Lane 214.499.6850
Keller, TX 76244 UofAkron2001@gmail.com
Profile
Accomplished Branch Manager with over fifteen years of sales experience in various capacities and
eight years management and lending experience. Fully knowledgeable in all aspects of banking,
lending, collecting, reporting, marketing, recruiting, and training. Cross-trained in the areas of
budgeting, data management, project management, loss mitigation, processing, and underwriting.
Quick learner with an ability to adjust to industry changes. Bilingual English and Spanish. Proven
ability to exceed sales goals in all positions held by adhering to best practices and providing a positive
work environment. Extensive management experience in both the retail and call center worlds.
Experience
October 2007 - Present | Vice President/Branch Manager
JPMorgan Chase | Roanoke, TX
Certified National Branch Manager Trainer ( trained several top producing branch managers)
Successfully manage and grow a retail branch with $50 million in deposits and investments
Complete understanding of the P&L and ability to quickly implement behavior driven results
Actively coach employees to achieve sales results, source new customer business, and provide superior
customer service
Function as an expert in all budgeting, scheduling, reporting, recruiting, and personnel decisions
Supervise operations staff that has passed all company audits
April 2006 – September 2007 | Sales Manager
Nationstar Mortgage | Lewisville, TX
Managed a call center team of ten loan officers originating FNMA and non-conforming loans
Recognized twice as “Manager of the Quarter” based on largest volume in the Region
Analyzed accounting reports and provided accurate monthly volume projections to company executives
Applied knowledge of call reports to track peak times and eliminate unnecessary overtime
Worked closely with the Processing and Underwriting Managers on a daily basis to reduce loan
turnaround time and to ensure all RESPA and HMDA regulations were being met
Functioned as an expert in interviewing, hiring, training, and retaining my loan officers
April 2004 – March 2006 | Branch Manager
Springleaf Financial Services (formerly American General Finance ) | Ir ving, TX
Entrusted to source, process, underwrite, approve, and collect loans (home, automobile, and personal)
Handled loss mitigation decision making on loan modifications, forbearances, foreclosures, deeds in
lieu, and REO properties
Promoted four sales reps to Branch Manager and was one of only two managers in the entire state of
Texas to win a cruise for sourcing, hiring, training, and promoting an employee to Branch Manager
within 12 short months

2. Dave Astman page 2
April 2002 – March 2004 | Financial Representative
Springleaf Financial Services (formerly American General Finance ) | Canton, OH
Originated mortgage loans including purchases, refinances, home equity, and HELOC
Collected 30, 60, & 90 day plus delinquent accounts
Awarded district “Financial Representative of the Month” five times (sales & collections)
Education
University of Akron – Akron, OH | August 2001
Bachelor of Science in Business Administration / Advertising
Skills
Highest Level of Fluency in Spanish
Proficient in Microsoft Word, Excel, Lotus Notes, TMO, LSAMS, Avaya, IVault, FSD, Lawson
Working knowledge of Lender Processing Services (LPS) and Mortgage Servicing Package (MSP)
Additional call center experience includes a sales production position for BellSouth (AT&T)
Previous marketing experience includes working on the Promotional Staff of a professional baseball
team (Akron Aeros) where our marketing efforts made us the first Double-A team in history to draw
500,000 fans in a season (1998)
Previous sales experience includes being a top producing Management Trainee at Enterprise Rent a Car