16. Strategies to overcome
• Flexible Work arrangements
• Additional Compensation
• An easier workload
• Opportunity to change field/learn a new
field
• An ability to integrate family, community
and work commitments
• Promotion / job advancements
21. IT Industry – Delivery
Software Engineer
• Inability to ‘deep-dive’ into a particular
language/technology platform
• Inadequate soft skills
• Inadequate knowledge of corporate
culture
22. IT Industry – Delivery
Project Managers
• Inadequate domain/business
knowledge
• Inadequate mindset when interacting
with customer
• Inadequate process knowledge
23. IT Industry – Delivery
Business/Group Heads
• Inadequate manage large transition
from a Project Manager to a Business
Head position
• Less negotiation interfacing with
customers
24. Specific to Pre-Sales and
Business Analysis
Business Analysts
• Insufficient ability to understand customer
requirements
• Inadequate ability to understand specifics
of other markets – regulations, compliance
requirements
• Inadequate proposal presentation skills.
25. Specific to Pre-Sales and
Business Analysis
Product Developers
• Insufficient knowledge of market
regulations and other areas specific to
the product
• Less than adequate depth in domain
knowledge and process flow.
26. KPOs
Executives
• Inadequate domain Knowledge
• Poor aptitude
• Inability to do repetitive work
• Lack of adequate writing skills.
Domain Specialists and Team Leads
• Inadequate project management skills.
27. Trends impacting skill requirements
• Continuous demand for a skilled
workforce
• Continuous transformation from IT
Services to include IT Consulting
• Ability to Innovate
• Increase in Project Migration
• Green IT and Cloud Computing
28. Trends impacting skill requirements
• Increase in share of other business
verticals
• Change in Infrastructure Management
Services
• Larger share of newer markets
• Evolution of newer pricing models
