2. About this presentation
A primer on various deliverables associated
with a UX project
This presentation will not focus on creating the
UX deliverables and what are the best tools to
use.
3. And me…
I'm a user assistance and user experience
professional. I live and work in Chennai. I'm
employed by Bally Technologies as a technical
writer.
LinkedIn: Xavier Roy
Twitter: @Jax and @PaperArrow
Website: http://xavierroy.com and http://paperarrow.com
5. Deliverables
A deliverable is an artifact of the UX design
process for the purpose of communicating the
result to others.
To make communication easier
To stimulate creativity
To capture decisions
12. Scenarios
“It's Friday afternoon and Joe is flying to Sydney.
He doesn't have enough money for a taxi to the
airport, and he's running late. He goes to the local
ATM and identifies himself. He specifies that he
wants $100 from his savings account. He'd like
the money in $20 notes so that he can give the
taxi driver the correct change. He doesn't want a
printed receipt, as he doesn't bother keeping track
of transactions in this account.”
39. The Right Deliverable
Audience. Who must you reach?
Content. What is the message?
Context. Where is the conversation?
Process. When is the message?
Problem. Why are you communicating?