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TECHSERV CONSULTING
                          AN OVERVIEW



Techserv Consulting                       Promoting
                                                       1
                                       Systems Integrity
GOVERNANCE SERVICE PORTFOLIO

                                                     IT GOVERNANCE
                        ASSURANCE                      IMPLEMENTATION                         CONSULTING

                            AUDITS                           STANDARDS                         STANDARDS
                        INTERNAL AUDITS                 INDUSTRY STANDARDS               INDUSTRY STANDARDS
                        SYSTEMS AUDIT                                                         DOCUMENTATION
                                                           MEASUREMENT
                      OUTSOURCING (O/S)                      SYSTEMS                          MEASUREMENT
                         ASSURANCE                        PROJECT METRICS                        SYSTEMS
                         DUE DILIGENCE                  GOVERANCE METRICS                     PROJECT METRICS
                      PROJECT SUPERVISION                                               GOVERNANCE METRICS

                                                  INDUSTRY STANDARDS
                            ISO 9001                            COBIT                            CMMI
                            ISO 27001                           SAS 70                            ITIL
                                                        SKILL BUILDING
                 • ISO 9001             • ISO 27001                      • Internal Auditor       • Project Management
                 • CMMI                 • Verification & Validation      • COBIT                  • Role based


Techserv Consulting                                                                                                Promoting
                                                                                                                                2
                                                                                                                Systems Integrity
PROFILE




                           CV

                      https://www.
                      box.net/shar
                      ed/tasdtj7y5h
                      8dar413fsb




Techserv Consulting            Promoting
                                            3
                            Systems Integrity
IT GOVERNANCE – ASSURANCE
                                                      Domain Focus
      Service - Audits …..
                                                           IS / IT Security
               Internal Audit – IT Security
                                                           Human Resources
               Internal Audit – Specific Objectives
                                                           IT Infrastructure
               Internal Audit Projects
                                                           Senior Management
               Systems Audit
                                                           Outsourcing
      Service Objectives ….                                Project Management
               Strengths and Weaknesses                    Quality Governance
               Compliance and Conformance                  Scope Management
               IT / IS Risks                               Software Engineering
               Data / Information integrity                Work Environment
               Improvement Opportunities                   General Administration
                                                           Application Systems
Techserv Consulting                                                               Promoting
                                                                                               4
                                                                               Systems Integrity
IT GOVERNANCE – ASSURANCE
  Service – Outsourcing Assurance ….                 Domain Focus
                      Due diligence                       IS / IT Security
                       - Process                          Human Resources
                       - Human Resource                   IT Infrastructure
                       - Technology
                                                          Senior Management
                       - Domain
                                                          Outsourcing
                      Project Supervision
                                                          Project Management
                                                          Quality Governance
  Service Objectives ….
                                                          Scope Management
                      Report due diligence outcome
                                                          Software Engineering
                      Periodical monitoring and
                                                          Work Environment
                      provide feedback
                                                          General Administration

Techserv Consulting                                                              Promoting
                                                                                              5
                                                                              Systems Integrity
IT GOVERNANCE - CONSULTING
    Service – Standards based ….                      Domain Focus
                      ISO 9001, 27001                      IS / IT Security
                      COBIT, SAS 70                        Human Resources
                      CMMI                                 IT Infrastructure
                      ITIL                                 Senior Management
    Service Objectives …..                                 Outsourcing
                      Establish processes                  Project Management
                      Achieve consistent results           Quality Governance
                      Framework for improvements           Scope Management
                      Framework for measurements           Software Engineering
                      Improve Customer Satisfaction        Work Environment
                      Manage Risks                         General Administration

Techserv Consulting                                                               Promoting
                                                                                               6
                                                                               Systems Integrity
IT GOVERNANCE - CONSULTING
    Service – Documentation ….                Domain Focus
                      Governance Policies          IS / IT Security
                      Process Architecture         Human Resources
                      Process definition           IT Infrastructure
                      Process Reviews              Senior Management
    Service Objectives …..                         Outsourcing
                      Process Definition           Project Management
                      Process Formalization        Quality Governance
                                                   Scope Management
                                                   Software Engineering
                                                   Work Environment
                                                   General Administration

Techserv Consulting                                                       Promoting
                                                                                       7
                                                                       Systems Integrity
IT GOVERNANCE – CONSULTING

    Service – Project Metrics ….                    Domain Focus
                      Governance Goals                   IS / IT Security
                      Governance Measurement             Human Resources
                      Governance Diagnosis               IT Infrastructure
                      Governance Improvement             Senior Management
                                                         Outsourcing
    Service Objectives …..                               Project Management
                      Objective Measurement              Quality Governance
                      Establish Product Metrics          Scope Management
                      Establish Process Metrics          Software Engineering
                      Measure Project performance        Work Environment
                      Measure Process performance        General Administration

Techserv Consulting                                                             Promoting
                                                                                             8
                                                                             Systems Integrity
IT GOVERNANCE – CONSULTING

  Service – Governance Metrics ….                      Domain Focus
                      Governance Goals                      IS / IT Security
                      Governance Measurement                Human Resources
                      Governance Diagnosis                  IT Infrastructure
                      Governance Improvement                Senior Management
                                                            Outsourcing
  Service Objectives …..                                    Project Management
                      Measure Governance status             Quality Governance
                      Establish / Re-establish goals        Scope Management
                      Align Governance to business          Software Engineering
                      Establish objective                   Work Environment
                      measurement                           General Administration

Techserv Consulting                                                                Promoting
                                                                                                9
                                                                                Systems Integrity
IT GOVERNANCE - IMPLEMENTATION
    Service – Standards based….                 Domain Focus
                      ISO 9001, 27001                IS / IT Security
                      COBIT, SAS 70                  Human Resources
                      CMMI                           IT Infrastructure
                      ITIL                           Senior Management
    Service Objectives …..                           Outsourcing
                      Implementation Strategy        Project Management
                      Process Implementation         Quality Governance
                      Process Compliance             Scope Management
                      Process Conformance            Software Engineering
                      Process Improvements           Work Environment
                      Process Culture                General Administration

Techserv Consulting                                                         Promoting
                                                                                         10
                                                                         Systems Integrity
IT GOVERNANCE – SKILL BUILDING

          Service – Skill Building towards …
                      ISO 9001                 Domain Focus
                      ISO 27001                     Methodologies
                      CMMI                          Quality Governance
                      COBIT                         Project Management
                      Internal Auditors             Information Security
                      Project Management            IT Governance
                                                    Software Engineering
          Service Objectives ….                     Internal Audits
                      Competency Development
                      Refresher



Techserv Consulting                                                      Promoting
                                                                                      11
                                                                      Systems Integrity
IT GOVERNANCE – WHY US?


                  Capable of diagnosing the problems accurately
                  Find appropriate, cost effective and long lasting solutions
                  Factor in practical aspects and ground realities while finding
                  solutions
                  Always strive to provide immense value to our customers
                  Very effectively Identify systems weaknesses & symptoms
                  and relate to cause
                  Ability to understand your industry




Techserv Consulting                                                         Promoting
                                                                                         12
                                                                         Systems Integrity
SERVICES BROCHURE

           CMMI Consulting - https://www.box.net/shared/n7fs0em8lxhdinndm70m
           ISO 27001 Consulting - https://www.box.net/shared/p6cqu7pr0th5tdyhn8vu
           ISO 9001 Consulting - https://www.box.net/shared/rie1xx1vge9aeb8bmjpg
           IT Auditor Training - https://www.box.net/shared/nnnpuzxbnzd81zgnzqr5
           IT Governance Consulting - https://www.box.net/shared/4x5osijxhmdovm1jz5e7
           Outsourcing - Governance - https://www.box.net/shared/tm83iu5n00b2ep450f4u
           Outsourcing Assurance - https://www.box.net/shared/v08cgepsqs3ia6efbxx2
           Process Documentation - https://www.box.net/shared/v283rjn3tb8mylkdhr2l
           Product Development Process - https://www.box.net/shared/9yjz4ivd7gp3v5h7eil1
           Project Management Training - https://www.box.net/shared/xhl8p7vv2m1qhvl8vmtv
           Quality Auditor Training - https://www.box.net/shared/jmdt7ha5pksyzrk27gh0
           Systems Audit - https://www.box.net/shared/graszljn749oc86xojyr
           IT Governance Product - https://www.box.net/shared/4r2zbv1hzbg3fnsy9g5s




Techserv Consulting                                                               Promoting
                                                                                               13
                                                                               Systems Integrity
VALUE PROPOSITION

                 Enhance the credibility of IT Governance practices in the
                 organization
                 Produce significant improvements in timely detection of
                 control weaknesses
                 Balance cost of controls vs. control benefits
                 Significantly reduce control weaknesses and exposures
                 The impact will be significant and demonstrable
                 Last, but not least, we strive to provide returns to our
                 customers at least five times of the fees we receive


Techserv Consulting                                                       Promoting
                                                                                       14
                                                                       Systems Integrity
TESTIMONIALS


                      "Techserv Consulting has been associated with
                         Crompton & Greaves R&D Division, towards
                         providing their expertise in Product Development
                         Process Definition, Gap Analysis, Training, Process
                         Improvements and ultimately benchmark our
                         processes against CMMI Level 3."

                         "We are extremely happy on their approach, depth
                         of knowledge, skills, which has resulted in positive
                         effect on our processes"


                      Dr. Jashavant Patel
                         Head Global R & D
                         Crompton & Greaves



Techserv Consulting                                                           Promoting
                                                                                           15
                                                                           Systems Integrity
TESTIMONIALS


                      "We appreciate Techserv Consulting professional
                        services offered to us on IT / IS Audit, Business
                        Process Definition, Risk Management practices"

                         "Appeared as a difficult engagement before the
                         start, Techserv made it simple and effective in terms
                         of application of their skills and realizing the desired
                         results"

                         "We are extremely happy about their competence,
                         co-operation and most importantly their out-of-the-
                         box thinking"

                      Nomani Mohd. Nasir H.
                        Deputy General Manager
                        Investor Services of India Ltd.


Techserv Consulting                                                             Promoting
                                                                                             16
                                                                             Systems Integrity
TESTIMONIALS



                      "Techserv has provided experienced personnel,
                        proven project management processes, valuable
                        guidance, and build our confidence to meet the
                        customer expectations."


                      Ms. Florence Fernando
                        Process Head
                        In-Solutions Global




Techserv Consulting                                                  Promoting
                                                                                  17
                                                                  Systems Integrity
SERVICES MODELS

                      Staff Augmentation
                      Deputation of staff for a specified period of time at the
                      client location


                      Total Outsourcing
                      Entire function will be outsourced to us and to function as
                      integral part of your organization


                      Project outsourcing
                      Selected portion is outsourced as a project




Techserv Consulting                                                                  Promoting
                                                                                                  18
                                                                                  Systems Integrity
Thank you for your attention!

        Techserv Consulting                        Arul Nambi
        302 SUNGLORY
        RAHEJA VIHAR                               Telephone
        POWAI                                      91 – 22 – 28573170
        MUMBAI 400 072
        INDIA                                      Mobile
                                                   +919892504538
        Email : aruln@techservconsult.com


        Website : http://www.techservconsult.com



Techserv Consulting                                                   Promoting
                                                                                   19
                                                                   Systems Integrity

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Corporate Presentation

  • 1. TECHSERV CONSULTING AN OVERVIEW Techserv Consulting Promoting 1 Systems Integrity
  • 2. GOVERNANCE SERVICE PORTFOLIO IT GOVERNANCE ASSURANCE IMPLEMENTATION CONSULTING AUDITS STANDARDS STANDARDS INTERNAL AUDITS INDUSTRY STANDARDS INDUSTRY STANDARDS SYSTEMS AUDIT DOCUMENTATION MEASUREMENT OUTSOURCING (O/S) SYSTEMS MEASUREMENT ASSURANCE PROJECT METRICS SYSTEMS DUE DILIGENCE GOVERANCE METRICS PROJECT METRICS PROJECT SUPERVISION GOVERNANCE METRICS INDUSTRY STANDARDS ISO 9001 COBIT CMMI ISO 27001 SAS 70 ITIL SKILL BUILDING • ISO 9001 • ISO 27001 • Internal Auditor • Project Management • CMMI • Verification & Validation • COBIT • Role based Techserv Consulting Promoting 2 Systems Integrity
  • 3. PROFILE CV https://www. box.net/shar ed/tasdtj7y5h 8dar413fsb Techserv Consulting Promoting 3 Systems Integrity
  • 4. IT GOVERNANCE – ASSURANCE Domain Focus Service - Audits ….. IS / IT Security Internal Audit – IT Security Human Resources Internal Audit – Specific Objectives IT Infrastructure Internal Audit Projects Senior Management Systems Audit Outsourcing Service Objectives …. Project Management Strengths and Weaknesses Quality Governance Compliance and Conformance Scope Management IT / IS Risks Software Engineering Data / Information integrity Work Environment Improvement Opportunities General Administration Application Systems Techserv Consulting Promoting 4 Systems Integrity
  • 5. IT GOVERNANCE – ASSURANCE Service – Outsourcing Assurance …. Domain Focus Due diligence IS / IT Security - Process Human Resources - Human Resource IT Infrastructure - Technology Senior Management - Domain Outsourcing Project Supervision Project Management Quality Governance Service Objectives …. Scope Management Report due diligence outcome Software Engineering Periodical monitoring and Work Environment provide feedback General Administration Techserv Consulting Promoting 5 Systems Integrity
  • 6. IT GOVERNANCE - CONSULTING Service – Standards based …. Domain Focus ISO 9001, 27001 IS / IT Security COBIT, SAS 70 Human Resources CMMI IT Infrastructure ITIL Senior Management Service Objectives ….. Outsourcing Establish processes Project Management Achieve consistent results Quality Governance Framework for improvements Scope Management Framework for measurements Software Engineering Improve Customer Satisfaction Work Environment Manage Risks General Administration Techserv Consulting Promoting 6 Systems Integrity
  • 7. IT GOVERNANCE - CONSULTING Service – Documentation …. Domain Focus Governance Policies IS / IT Security Process Architecture Human Resources Process definition IT Infrastructure Process Reviews Senior Management Service Objectives ….. Outsourcing Process Definition Project Management Process Formalization Quality Governance Scope Management Software Engineering Work Environment General Administration Techserv Consulting Promoting 7 Systems Integrity
  • 8. IT GOVERNANCE – CONSULTING Service – Project Metrics …. Domain Focus Governance Goals IS / IT Security Governance Measurement Human Resources Governance Diagnosis IT Infrastructure Governance Improvement Senior Management Outsourcing Service Objectives ….. Project Management Objective Measurement Quality Governance Establish Product Metrics Scope Management Establish Process Metrics Software Engineering Measure Project performance Work Environment Measure Process performance General Administration Techserv Consulting Promoting 8 Systems Integrity
  • 9. IT GOVERNANCE – CONSULTING Service – Governance Metrics …. Domain Focus Governance Goals IS / IT Security Governance Measurement Human Resources Governance Diagnosis IT Infrastructure Governance Improvement Senior Management Outsourcing Service Objectives ….. Project Management Measure Governance status Quality Governance Establish / Re-establish goals Scope Management Align Governance to business Software Engineering Establish objective Work Environment measurement General Administration Techserv Consulting Promoting 9 Systems Integrity
  • 10. IT GOVERNANCE - IMPLEMENTATION Service – Standards based…. Domain Focus ISO 9001, 27001 IS / IT Security COBIT, SAS 70 Human Resources CMMI IT Infrastructure ITIL Senior Management Service Objectives ….. Outsourcing Implementation Strategy Project Management Process Implementation Quality Governance Process Compliance Scope Management Process Conformance Software Engineering Process Improvements Work Environment Process Culture General Administration Techserv Consulting Promoting 10 Systems Integrity
  • 11. IT GOVERNANCE – SKILL BUILDING Service – Skill Building towards … ISO 9001 Domain Focus ISO 27001 Methodologies CMMI Quality Governance COBIT Project Management Internal Auditors Information Security Project Management IT Governance Software Engineering Service Objectives …. Internal Audits Competency Development Refresher Techserv Consulting Promoting 11 Systems Integrity
  • 12. IT GOVERNANCE – WHY US? Capable of diagnosing the problems accurately Find appropriate, cost effective and long lasting solutions Factor in practical aspects and ground realities while finding solutions Always strive to provide immense value to our customers Very effectively Identify systems weaknesses & symptoms and relate to cause Ability to understand your industry Techserv Consulting Promoting 12 Systems Integrity
  • 13. SERVICES BROCHURE CMMI Consulting - https://www.box.net/shared/n7fs0em8lxhdinndm70m ISO 27001 Consulting - https://www.box.net/shared/p6cqu7pr0th5tdyhn8vu ISO 9001 Consulting - https://www.box.net/shared/rie1xx1vge9aeb8bmjpg IT Auditor Training - https://www.box.net/shared/nnnpuzxbnzd81zgnzqr5 IT Governance Consulting - https://www.box.net/shared/4x5osijxhmdovm1jz5e7 Outsourcing - Governance - https://www.box.net/shared/tm83iu5n00b2ep450f4u Outsourcing Assurance - https://www.box.net/shared/v08cgepsqs3ia6efbxx2 Process Documentation - https://www.box.net/shared/v283rjn3tb8mylkdhr2l Product Development Process - https://www.box.net/shared/9yjz4ivd7gp3v5h7eil1 Project Management Training - https://www.box.net/shared/xhl8p7vv2m1qhvl8vmtv Quality Auditor Training - https://www.box.net/shared/jmdt7ha5pksyzrk27gh0 Systems Audit - https://www.box.net/shared/graszljn749oc86xojyr IT Governance Product - https://www.box.net/shared/4r2zbv1hzbg3fnsy9g5s Techserv Consulting Promoting 13 Systems Integrity
  • 14. VALUE PROPOSITION Enhance the credibility of IT Governance practices in the organization Produce significant improvements in timely detection of control weaknesses Balance cost of controls vs. control benefits Significantly reduce control weaknesses and exposures The impact will be significant and demonstrable Last, but not least, we strive to provide returns to our customers at least five times of the fees we receive Techserv Consulting Promoting 14 Systems Integrity
  • 15. TESTIMONIALS "Techserv Consulting has been associated with Crompton & Greaves R&D Division, towards providing their expertise in Product Development Process Definition, Gap Analysis, Training, Process Improvements and ultimately benchmark our processes against CMMI Level 3." "We are extremely happy on their approach, depth of knowledge, skills, which has resulted in positive effect on our processes" Dr. Jashavant Patel Head Global R & D Crompton & Greaves Techserv Consulting Promoting 15 Systems Integrity
  • 16. TESTIMONIALS "We appreciate Techserv Consulting professional services offered to us on IT / IS Audit, Business Process Definition, Risk Management practices" "Appeared as a difficult engagement before the start, Techserv made it simple and effective in terms of application of their skills and realizing the desired results" "We are extremely happy about their competence, co-operation and most importantly their out-of-the- box thinking" Nomani Mohd. Nasir H. Deputy General Manager Investor Services of India Ltd. Techserv Consulting Promoting 16 Systems Integrity
  • 17. TESTIMONIALS "Techserv has provided experienced personnel, proven project management processes, valuable guidance, and build our confidence to meet the customer expectations." Ms. Florence Fernando Process Head In-Solutions Global Techserv Consulting Promoting 17 Systems Integrity
  • 18. SERVICES MODELS Staff Augmentation Deputation of staff for a specified period of time at the client location Total Outsourcing Entire function will be outsourced to us and to function as integral part of your organization Project outsourcing Selected portion is outsourced as a project Techserv Consulting Promoting 18 Systems Integrity
  • 19. Thank you for your attention! Techserv Consulting Arul Nambi 302 SUNGLORY RAHEJA VIHAR Telephone POWAI 91 – 22 – 28573170 MUMBAI 400 072 INDIA Mobile +919892504538 Email : aruln@techservconsult.com Website : http://www.techservconsult.com Techserv Consulting Promoting 19 Systems Integrity