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The Era of Mobile Marketing



        Arnab Ganguly
    Head – Digital Marketing
       Y Media Labs Inc.
Computer Gen 1970 -2010
Era of Smartphones and Tablets-2012
Why Mobile?
“Mobile is ramping up faster than any other
technology we have seen in the past”
                                           Mary Meeker(Kleiner Perkins)



Globally, Smartphone Market grew 61% in 2011 with total shipment
volumes reaching 491.4 million units in 2011, a whopping increase
of over 304.7 million units in 2010! Smartphones are replacing
features phones at much faster rate than expected, thanks to
consistently falling pricing.
Why Mobile?
Why Mobile?
Why Mobile?
Smartphone Market
Smartphone Market - India
It is interesting to note that Nokia’s still leads the Smartphone Market share, however,
it has seen a major fall in 2011. Nokia lost about 50% of its market share from 60% at
the start of the 2011 to sub 40% by the end of the year.
What do we do?
Where do we use?


               59%
            Waiting in
              Line

               40%
            Socializing


   39%                     27%
 Bathroom                 Cooking
Action Oriented

  Search Engines – 77%


  Social Networking – 65%

  Retail Websites – 46%


  Videos/ Music – 43%


  General Consumer Behavior – 38%
Variety of Actions

Called the Business – 61%


Visited a Business – 59%


Looked up Business on a Map – 58%


Visited the Website of a Business – 54%
Goal of the Action

          Discuss


         Research


       Visit Business



         Purchase
Mobile Landscape
Mobile Landscape
Facts
79% of the Online Advertisers don’t have a mobile website


Queries on mobile devices – Restaurants and Goods


80% check their mobile leaving their bed in morning


Mobile sites have higher success rates


Smartphones are the next big thing
Mobile Landing Page
                     Keep the Layout Simple
Best Practices

                   Design for Thumbs – Not Mice

                         Prioritize Content

                    Use Uniquely Mobile Features

                     Make it easy for Conversion
What you need to do
                    Content viewable at arms length
Simple Layout

                      Rich Media and Content Low


                  Make Search Easy (For Large Content)


                      Note of Page Download Time


                       Consider yourself as a User
What you need to do
                     Prevent Accidental Clicks
Design Issues

                  Scrolling – Vertical or Horizontal

                          Web 2.0 Designs

                            Avoid Flash

                              HTML 5
What you need to do

                  Key Pointers
Content

           Action Oriented Experience

                 Site Navigation

                 Call To Action
What you need to do
Mobile Features

                        Mobile to Store

                   Leverage Phone Functions

                    Facebook/Twitter Log In
What you need to do

                   Shorter Conversion Funnel
Conversion

                      Easy to Understand


                        Don’t Over Do


             Don’t Confuse between Desktop/Mobile
Importance of being Mobile



In the coming years, customers are going to find your
business through mobile devices. Mobile platform will
be critical to business success.
Keep in Mind
• Mobile users have high expectation
• 58% users want mobile sites to load quickly faster
  than desktops for sure.
• 38% of the users are willing to spend 30 seconds or
  less to get acquainted
• Mobile sites can have a negative impact if it doesn’t
  satisfy users
• Mobile optimized in terms of Rankings and User
  Interface
Keep in Mind
• Understand the conflict Mobile Site vs
  Mobile Apps
• Rendering in different devices
• Mobile Analytics Data
• Bounce Rate
• Average time spend on mobile site
• Conversion from Mobile to Desktop
Q&A

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The Era of Mobile Marketing

  • 1. The Era of Mobile Marketing Arnab Ganguly Head – Digital Marketing Y Media Labs Inc.
  • 3. Era of Smartphones and Tablets-2012
  • 4. Why Mobile? “Mobile is ramping up faster than any other technology we have seen in the past” Mary Meeker(Kleiner Perkins) Globally, Smartphone Market grew 61% in 2011 with total shipment volumes reaching 491.4 million units in 2011, a whopping increase of over 304.7 million units in 2010! Smartphones are replacing features phones at much faster rate than expected, thanks to consistently falling pricing.
  • 9. Smartphone Market - India It is interesting to note that Nokia’s still leads the Smartphone Market share, however, it has seen a major fall in 2011. Nokia lost about 50% of its market share from 60% at the start of the 2011 to sub 40% by the end of the year.
  • 10.
  • 11.
  • 12. What do we do?
  • 13. Where do we use? 59% Waiting in Line 40% Socializing 39% 27% Bathroom Cooking
  • 14. Action Oriented Search Engines – 77% Social Networking – 65% Retail Websites – 46% Videos/ Music – 43% General Consumer Behavior – 38%
  • 15. Variety of Actions Called the Business – 61% Visited a Business – 59% Looked up Business on a Map – 58% Visited the Website of a Business – 54%
  • 16. Goal of the Action Discuss Research Visit Business Purchase
  • 19. Facts 79% of the Online Advertisers don’t have a mobile website Queries on mobile devices – Restaurants and Goods 80% check their mobile leaving their bed in morning Mobile sites have higher success rates Smartphones are the next big thing
  • 20. Mobile Landing Page Keep the Layout Simple Best Practices Design for Thumbs – Not Mice Prioritize Content Use Uniquely Mobile Features Make it easy for Conversion
  • 21. What you need to do Content viewable at arms length Simple Layout Rich Media and Content Low Make Search Easy (For Large Content) Note of Page Download Time Consider yourself as a User
  • 22. What you need to do Prevent Accidental Clicks Design Issues Scrolling – Vertical or Horizontal Web 2.0 Designs Avoid Flash HTML 5
  • 23. What you need to do Key Pointers Content Action Oriented Experience Site Navigation Call To Action
  • 24. What you need to do Mobile Features Mobile to Store Leverage Phone Functions Facebook/Twitter Log In
  • 25. What you need to do Shorter Conversion Funnel Conversion Easy to Understand Don’t Over Do Don’t Confuse between Desktop/Mobile
  • 26. Importance of being Mobile In the coming years, customers are going to find your business through mobile devices. Mobile platform will be critical to business success.
  • 27. Keep in Mind • Mobile users have high expectation • 58% users want mobile sites to load quickly faster than desktops for sure. • 38% of the users are willing to spend 30 seconds or less to get acquainted • Mobile sites can have a negative impact if it doesn’t satisfy users • Mobile optimized in terms of Rankings and User Interface
  • 28. Keep in Mind • Understand the conflict Mobile Site vs Mobile Apps • Rendering in different devices • Mobile Analytics Data • Bounce Rate • Average time spend on mobile site • Conversion from Mobile to Desktop
  • 29.
  • 30.
  • 31.
  • 32. Q&A