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• Working Successfully Across Borders
              • High Performing Teams
Your key to
              • Self-paced learning
              • Business oriented resources
              • E-Learning for Intercultural success




                          www.argonautonline.com
              © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

What is Argonaut?                                                              Cultural
                                                                              Awareness
www.argonautonline.com                                                                 for
                                                                             Global Business Impact


• Online tool for internal organizational
  use


• Blended learning solution for use inside
  & outside of training and coaching
  sessions


• Platform to manage intercultural
  learning

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

Argonaut: underpinning values                                                  Cultural
                                                                              Awareness
                                                                                       for
Help organizations help themselves by                                        Global Business Impact

  supporting people internally with
  online solutions to:


•Improve internal communication

•Build high performing diverse teams

•Help individuals deal effectively with cultural transitions


                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

What in practice?                                                              Cultural
                                                                              Awareness
                                                                                       for
                                                                             Global Business Impact




•   Assessments
•   Tutorials
•   Reference material
•   Exclusive content
•   Discussions

      To enable you to work effectively across cultures …

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

Common exercises and their goals                                                                   Cultural
                                                                                                  Awareness
                                                                                                           for
                                                                                                 Global Business Impact



                                  Argonaut
               Intercultural                              Cultural             Negotiate
                                  Standard
               Study Guide                             Knowledge Bank          Globally
                                 Assessment




Start with a Guide             Do the Assessment                   Learn about Cultures            Build Your Skills
Engage learner in              Provide trainer with group          Gain solutions to specific      Apply knowledge and
interesting content            profile and robust needs            business issues on demand       skills
                               assessment                          and immediately
Cover important basics and                                                                         Practice culturally
background information         Allow learners to quickly           Promote ongoing learning        competent actions in
                               grasp cultural differences          opportunities                   realistic situations
Allow face-to-face sessions
                               and its impact on work
to go deep quickly                                                 Find quick answers and          Gain confidence and
                               Move learners toward                insight to daily challenges     preparedness with tips
                               strategy building and                                               and strategies
                               problem solving




                                                www.argonautonline.com
                                  © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

Argonaut can help:                                                             Cultural
                                                                              Awareness
                                                                                       for
• Expatriates prepare for moves abroad                                       Global Business Impact


• Global teams to work more effectively together

• Employees to better understand and work with
  diverse peers, suppliers, and customers

• Executives to build their culture savvy before
  business trips to other cultures




                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

Original research                                                                   Cultural
                                                                                   Awareness
                                                                                          for
• Doctoral research                                                             Global Business Impact
    – Cross-Cultural Transition: a Case Study of Cultural
      Conflict Incidents - Dr Carey Coghill, Georgia
      State University
• 9 years data gathering with clients
• Cross-cultural literature
• PhD dissertations, academic research,
  specialised journals, books, articles, etc.
• Structured interviews & statistical data analysis
    – Expatriate managers US & Europe 1997- 2006
    – Multi-cultural focus groups based in the UK
• Expert opinion
• Reality checks, validated by a native of the                                    Sources for Argonaut’s
  country, and a non-native who has extensive                                   dimensions, reality checks,
  exposure to the culture                                                              descriptions




                                   www.argonautonline.com
                       © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

The assessment                     ArgonautOnline                              Cultural
                                   features a short                           Awareness
                                   cultural                                            for
                                   Assessment...                             Global Business Impact




                                                      • that Overarching Themes
                                                          4 can help you understand
                                                      • your own preferred ways of
                                                          12 Total Dimensions
                                                      • working and how thisDimension
                                                          3 Questions per may be
                                                        similar and different to other
                                                      • cultures.
                                                          36 Questions

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

Individual profiles                                                            Cultural
                                                                              Awareness
                                                                                       for
                                                                             Global Business Impact




                                              Common Exercises
                                              • Cultural Layers, Identity
                                              • Perception (Gap) Discussions
                                              • Focused Culture Specific Info
                                              • Challenge Identification
                                              • Strategy and Skill Building
                                              • Framework for Case
                                              Study Analysis
                                                                                   Individual Feedback
                                                                                     (e.g. Coaching)


                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
Use the assessment to:                                                        Awareness
                                                                                       for
                                                                             Global Business Impact




              Gain strategies for working
              more effectively with cultures

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
Use the assessment to:                                                        Awareness
                                                                                       for
                                                                             Global Business Impact


                  Learn about how different
                  cultures tend to work around
                  key cultural dimensions




                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
Use the assessment to:                                                        Awareness
                                                                                       for
                                                                             Global Business Impact




                                            Train yourself in daily
                                            situations and possible
                                            dilemmas where these
                                            differences will surface …


                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
The Intercultural Study guide:                                                Awareness
                                                                                       for
                                                                             Global Business Impact




                                          In the Intercultural Study
                                          Guide you learn more about
                                          key topics and concepts in
                                          working across cultures ...
                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
The Intercultural Study guide:                                                Awareness
                                                                                       for
                                                                             Global Business Impact




Learn how to work cautiously
and effectively with stereotypes
..

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
The Intercultural Study guide:                                                Awareness
                                                                                       for
                                                                             Global Business Impact




Explore the various types and
layers of culture that influence
you and others ...

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                                Cultural
The Intercultural Study guide:
                                                                               Awareness
                                                                                        for
                                                                              Global Business Impact




     And learn about how cultural
     differences surface at work.



                                 www.argonautonline.com
                     © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
The Negotiation Tutorial:
                                                                              Awareness
                                                                                       for
                                                                             Global Business Impact




                               Argonaut also features a number of add-on modules.
                               For example, in the Intercultural Negotiation Tutorial,
                               practice building negotiation skills that will help you to
                               develop trust across cultures.


                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
The Negotiation Tutorial:
                                                                              Awareness
                                                                                       for
                                                                             Global Business Impact




                           To begin, set up a negotiation situation. Choose the
                           people, cultures, and mission that most closely
                           resembles situations you’ll face.

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
The Negotiation Tutorial:
                                                                              Awareness
                                                                                       for
                                                                             Global Business Impact




                           When presented with different options, choose the
                           negotiation strategy you think will be most effective.

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
The Negotiation Tutorial:
                                                                              Awareness
                                                                                       for
                                                                             Global Business Impact




                            Get feedback on the strategies you chose, and
                            specific advice for handling particular aspects of
                            negotiation in that culture, such as gender roles.

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
The Negotiation Tutorial:
                                                                              Awareness
                                                                                       for
                                                                             Global Business Impact




                                         Save any notes you want to print.


                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

The management team                                                            Cultural
                                                                              Awareness
                                                                                       for
                                                                             Global Business Impact

         Maria Jicheva, Director
         maria.jicheva@argonautonline.com

         Caroline Beery, Director
         caroline.beery@argonautonline.com

         Manuel Heidegger, Director of Business Development
         manuel.heidegger@argonautonline.com


         Richard Farkas, Director of Technical Development
         richard.farkas@argonautonline.com




                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

Contributors                                                                      Cultural
                                                                                 Awareness
                                                                                        for
                                                                              Global Business Impact




                                                                             Correspondents
                                                                             Regular new material

                                                                             Past contributors
                                                                             Basic profiles, ad-hoc




                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

Users                                                                              Cultural
                                                                                  Awareness
                                                                                          for
                                                                                Global Business Impact




                                                                             Teams
                                                                             Team training

                                                                             Employees
                                                                             Managers, specialists, others

                                                                             Families
                                                                             Expatriation

                                                                             Students
                                                                             Intercultural studies, exchanges




                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

Using Argonaut for:                                                            Cultural
                                                                              Awareness
                                                                                       for
                                                                             Global Business Impact
                    Results




                                      Understanding
                                     Multicultural teams


            Individual Learning                                    Understanding
                                                                 Cultural environment



               Self awareness
                                             Understanding others

                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

Designing interventions                                                          Cultural
with Argonaut Assessments                                                       Awareness
                                                                                         for
                                                                               Global Business Impact

                   Results




  Individual Feedback            Pair Comparisons                            Team Profiles
    (e.g. Coaching)




                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                                Cultural
Benefits of Using ArgonautOnline
                                                                               Awareness
                                                                                        for
                                                                              Global Business Impact


  • Engaging & interactive content for skill-building
  • Learn on own schedule and at own pace
  • Enhanced understanding of team dynamics
  • Instant access to more than 70 cultural experts’ insight
  • On demand strategies for daily dilemmas
  • Practical solutions to work more effectively across cultures




                                 www.argonautonline.com
                     © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
Value to Teams/Groups
                                                                              Awareness
                                                                                       for
• Builds stronger teams                                                      Global Business Impact

• Streamlines work processes, saves time
• Enables better performance
• Facilitates knowledge transfer
• Extends value of training and coaching
• Provides concrete, practical solutions for immediate
implementation




                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012
INTRO • WHAT • WHO • HOW • CLOSING

                                                                               Cultural
                                                                              Awareness
                                                                                       for
Learn more at:                                                               Global Business Impact




      www.argonautonline.com




                                www.argonautonline.com
                    © Argonaut Training Facilities Ltd. // London, UK 2012

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Argonaut Training - Your cross cultural online solution

  • 1. • Working Successfully Across Borders • High Performing Teams Your key to • Self-paced learning • Business oriented resources • E-Learning for Intercultural success www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 2. INTRO • WHAT • WHO • HOW • CLOSING What is Argonaut? Cultural Awareness www.argonautonline.com for Global Business Impact • Online tool for internal organizational use • Blended learning solution for use inside & outside of training and coaching sessions • Platform to manage intercultural learning www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 3. INTRO • WHAT • WHO • HOW • CLOSING Argonaut: underpinning values Cultural Awareness for Help organizations help themselves by Global Business Impact supporting people internally with online solutions to: •Improve internal communication •Build high performing diverse teams •Help individuals deal effectively with cultural transitions www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 4. INTRO • WHAT • WHO • HOW • CLOSING What in practice? Cultural Awareness for Global Business Impact • Assessments • Tutorials • Reference material • Exclusive content • Discussions To enable you to work effectively across cultures … www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 5. INTRO • WHAT • WHO • HOW • CLOSING Common exercises and their goals Cultural Awareness for Global Business Impact Argonaut Intercultural Cultural Negotiate Standard Study Guide Knowledge Bank Globally Assessment Start with a Guide Do the Assessment Learn about Cultures Build Your Skills Engage learner in Provide trainer with group Gain solutions to specific Apply knowledge and interesting content profile and robust needs business issues on demand skills assessment and immediately Cover important basics and Practice culturally background information Allow learners to quickly Promote ongoing learning competent actions in grasp cultural differences opportunities realistic situations Allow face-to-face sessions and its impact on work to go deep quickly Find quick answers and Gain confidence and Move learners toward insight to daily challenges preparedness with tips strategy building and and strategies problem solving www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 6. INTRO • WHAT • WHO • HOW • CLOSING Argonaut can help: Cultural Awareness for • Expatriates prepare for moves abroad Global Business Impact • Global teams to work more effectively together • Employees to better understand and work with diverse peers, suppliers, and customers • Executives to build their culture savvy before business trips to other cultures www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 7. INTRO • WHAT • WHO • HOW • CLOSING Original research Cultural Awareness for • Doctoral research Global Business Impact – Cross-Cultural Transition: a Case Study of Cultural Conflict Incidents - Dr Carey Coghill, Georgia State University • 9 years data gathering with clients • Cross-cultural literature • PhD dissertations, academic research, specialised journals, books, articles, etc. • Structured interviews & statistical data analysis – Expatriate managers US & Europe 1997- 2006 – Multi-cultural focus groups based in the UK • Expert opinion • Reality checks, validated by a native of the Sources for Argonaut’s country, and a non-native who has extensive dimensions, reality checks, exposure to the culture descriptions www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 8. INTRO • WHAT • WHO • HOW • CLOSING The assessment ArgonautOnline Cultural features a short Awareness cultural for Assessment... Global Business Impact • that Overarching Themes 4 can help you understand • your own preferred ways of 12 Total Dimensions • working and how thisDimension 3 Questions per may be similar and different to other • cultures. 36 Questions www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 9. INTRO • WHAT • WHO • HOW • CLOSING Individual profiles Cultural Awareness for Global Business Impact Common Exercises • Cultural Layers, Identity • Perception (Gap) Discussions • Focused Culture Specific Info • Challenge Identification • Strategy and Skill Building • Framework for Case Study Analysis Individual Feedback (e.g. Coaching) www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 10. INTRO • WHAT • WHO • HOW • CLOSING Cultural Use the assessment to: Awareness for Global Business Impact Gain strategies for working more effectively with cultures www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 11. INTRO • WHAT • WHO • HOW • CLOSING Cultural Use the assessment to: Awareness for Global Business Impact Learn about how different cultures tend to work around key cultural dimensions www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 12. INTRO • WHAT • WHO • HOW • CLOSING Cultural Use the assessment to: Awareness for Global Business Impact Train yourself in daily situations and possible dilemmas where these differences will surface … www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 13. INTRO • WHAT • WHO • HOW • CLOSING Cultural The Intercultural Study guide: Awareness for Global Business Impact In the Intercultural Study Guide you learn more about key topics and concepts in working across cultures ... www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 14. INTRO • WHAT • WHO • HOW • CLOSING Cultural The Intercultural Study guide: Awareness for Global Business Impact Learn how to work cautiously and effectively with stereotypes .. www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 15. INTRO • WHAT • WHO • HOW • CLOSING Cultural The Intercultural Study guide: Awareness for Global Business Impact Explore the various types and layers of culture that influence you and others ... www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 16. INTRO • WHAT • WHO • HOW • CLOSING Cultural The Intercultural Study guide: Awareness for Global Business Impact And learn about how cultural differences surface at work. www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 17. INTRO • WHAT • WHO • HOW • CLOSING Cultural The Negotiation Tutorial: Awareness for Global Business Impact Argonaut also features a number of add-on modules. For example, in the Intercultural Negotiation Tutorial, practice building negotiation skills that will help you to develop trust across cultures. www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 18. INTRO • WHAT • WHO • HOW • CLOSING Cultural The Negotiation Tutorial: Awareness for Global Business Impact To begin, set up a negotiation situation. Choose the people, cultures, and mission that most closely resembles situations you’ll face. www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 19. INTRO • WHAT • WHO • HOW • CLOSING Cultural The Negotiation Tutorial: Awareness for Global Business Impact When presented with different options, choose the negotiation strategy you think will be most effective. www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 20. INTRO • WHAT • WHO • HOW • CLOSING Cultural The Negotiation Tutorial: Awareness for Global Business Impact Get feedback on the strategies you chose, and specific advice for handling particular aspects of negotiation in that culture, such as gender roles. www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 21. INTRO • WHAT • WHO • HOW • CLOSING Cultural The Negotiation Tutorial: Awareness for Global Business Impact Save any notes you want to print. www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 22. INTRO • WHAT • WHO • HOW • CLOSING The management team Cultural Awareness for Global Business Impact Maria Jicheva, Director maria.jicheva@argonautonline.com Caroline Beery, Director caroline.beery@argonautonline.com Manuel Heidegger, Director of Business Development manuel.heidegger@argonautonline.com Richard Farkas, Director of Technical Development richard.farkas@argonautonline.com www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 23. INTRO • WHAT • WHO • HOW • CLOSING Contributors Cultural Awareness for Global Business Impact Correspondents Regular new material Past contributors Basic profiles, ad-hoc www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 24. INTRO • WHAT • WHO • HOW • CLOSING Users Cultural Awareness for Global Business Impact Teams Team training Employees Managers, specialists, others Families Expatriation Students Intercultural studies, exchanges www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 25. INTRO • WHAT • WHO • HOW • CLOSING Using Argonaut for: Cultural Awareness for Global Business Impact Results Understanding Multicultural teams Individual Learning Understanding Cultural environment Self awareness Understanding others www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 26. INTRO • WHAT • WHO • HOW • CLOSING Designing interventions Cultural with Argonaut Assessments Awareness for Global Business Impact Results Individual Feedback Pair Comparisons Team Profiles (e.g. Coaching) www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 27. INTRO • WHAT • WHO • HOW • CLOSING Cultural Benefits of Using ArgonautOnline Awareness for Global Business Impact • Engaging & interactive content for skill-building • Learn on own schedule and at own pace • Enhanced understanding of team dynamics • Instant access to more than 70 cultural experts’ insight • On demand strategies for daily dilemmas • Practical solutions to work more effectively across cultures www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 28. INTRO • WHAT • WHO • HOW • CLOSING Cultural Value to Teams/Groups Awareness for • Builds stronger teams Global Business Impact • Streamlines work processes, saves time • Enables better performance • Facilitates knowledge transfer • Extends value of training and coaching • Provides concrete, practical solutions for immediate implementation www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012
  • 29. INTRO • WHAT • WHO • HOW • CLOSING Cultural Awareness for Learn more at: Global Business Impact www.argonautonline.com www.argonautonline.com © Argonaut Training Facilities Ltd. // London, UK 2012