1. Americas
Miami
May 12th – 13th
arcserve®
UDP deep dive
John Santivasci – Principle Consultant, Technical Sales

2. arcserve®
UDP architecture elements
End Point Protection
 Agentless, single pass
backup for virtual host
protection
 Hybrid agent for physical
system protection with
independent local UI and
restore or managed
centrally
2
Other Elements
 Central management console to
manage thousands of nodes
 Virtual Standby for non-disruptive
disaster recovery
 Archive backups/RPS to tape with in-
place re-hydration
 Decoupled to scale, added as
needed
Recovery Point Server (RPS)
 Global information store
 Global deduplication
 Source-side data reduction
 Built-in replication
 AES encrypted backups
 “Jumpstart” data seeding
UnifiedManagement Console
Virtual
Protection
RecoveryPoint Server
(Global Deduplication)
Virtual Standby
Replication
High Availability
Physical
Protection
UnifiedArchitecture
Tape Archive
Copyright © 2014 CA. All rights reserved.

3. arcserve® UDP
One, simple, unified
management console
 One, simple, centralized
management & reporting
console, to manage the full data
protection lifecycle
 “Getting Started” wizard
 Intuitive workflow based
protection strategies, plans &
tasks
 Web-based management
console enables web browser-
based access from anywhere,
including mobile devices
 Designed to extend with 3rd
party integrations
 Detailed reporting & logs
arcserve®
Unified Data Protection
Copyright © 2014 CA. All rights reserved. 3

4. arcserve® UDP
Plan-Based Data Protection
 A backup plan enables one or
more data protection tasks to be
run automatically
 Example tasks include: -
− Host-Based Agentless Backup
− Agent-based Windows Backup
− Recovery Point Server Replication
− Remote Replication
− Copy Recovery Point
− Virtual Standby
− File Copy
 Each task includes a set of
activities to define the source,
destination, schedule, advanced
parameters etc.
 Workflow engine enables
integration with future modules &
3rd Parties
Plan-based data protection
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5. Recovery Point Server
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arcserve® UDP
Recovery Point Server,
capacity optimized backup
 Recovery Point Server (RPS)
improves storage requirements,
bandwidth usage & accelerates
protection & recovery across
sites
 Provides global deduplication:
Data is deduplicated across
nodes, jobs & sites
 WAN optimized replication:1-2-
many & many 2-1
 Jumpstart: Data seeding to
speed remote site deployment
 Reduces load on production
systems, by offloading merge &
backup catalog generation to
RPS system
 In place re-hydration of data for
fast granular restore (including
restores from tape)
REMOTE SITEPRIMARY SITE
MSP / PRIVATE CLOUD
TAPE
BACKUP
GLOBAL
DEDUPE
DEDUPLICATED DATA
DEDUPLICATED DATA
DEDUPLICATED DATA
RECOVERY
POINT SERVER
RECOVERY
POINT SERVER
WINDOWS
WORKSTATIONS
WINDOWS
SERVERS
PHYSICAL OR
VIRTUAL SERVERS
DESTINATION
RPS
DEDUPLICATED DATA
DEDUPLICATED DATA
APPLICATION
SERVERS
CENTRALIZED
MANAGEMENT
WAN OPTIMIZED
REPLICATION

6. Built-in replication
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arcserve® UDP
Built-in replication
 Proven block-based RPS to RPS
replication, with global
deduplication
 Data can be replicated to
multiple RPS servers
 Unidirectional communication via
HTTP tunnelling to eliminate
configuration issues with NAT &
firewalls
 Restart failed jobs at last block
 Advanced scheduling &
differential retention
 Replication task verification upon
completion
 Concurrent job support
 Supports compressed,
encrypted & deduplicated
backups

7. Built-in replication
Copyright © 2014 CA. All rights reserved. 7

8. arcserve® UDP
Agentless backup for VMware
& Hyper-V host environments
 Enables single-pass backup of
all VMs without the need to
install software agents on each
VM
 Integrates with VMware
vStorage API’s
 Only backs up changed blocks
 Application consistent
(Exchange, SQL etc.) &
transaction-log purge
 Easily recover individual files &
folders from within each VM
 Centralized node, group & plan
management from UDP Console
Agentless backup for VMware & Hyper-V
Copyright © 2014 CA. All rights reserved. 8
PRIMARY SITE
PROTECTS VMs, VOLUMES, FILES,
DATABASES, APPLICATIONS &
RAW DEVICE MAPPINGS (vRDM & pRDM)
vSPHERE FARM OR HYPER-V
FULL VM RESTORE
& GRANULAR RESTORE
GRANULAR RESTORE
DIRECTLY FROM TAPE
PRIMARY SITE
RECOVERY
POINT SERVER
TAPE
BACKUP
DISK, TAPE
OR CLOUD
GLOBAL
DEDUPE
CENTRALIZED
MANAGEMENT

9. Full Backup A
Incremental A1
Incremental A2
Incremental A3
Incremental A4
Full Backup B
Incremental B1
Incremental B2
Traditional Solution
NEW
arcserve® UDP
Block level infinite incremental
(I2 Technology)TM
 Block-level, infinite incremental
design eliminates the need for
second full backup
 Uses less disk space and
network bandwidth
 Works in conjunction with
deduplication, to improve
capacity savings
 Ideal for cloud or remote site
protection
 Significant backup job merge
performance improvements, as
only the deduplication index file
needs to be updated, when
duplicate recovery point data
exists
Copyright © 2014 CA. All rights reserved. 9
Full
Backup
Free space
Infinite Incremental 4
Source Side Dedupe
Full Backup
Free space
Infinite Incremental 2
Infinite Incremental 1
Infinite Incremental 4
I2 Technology
Infinite Incremental 3
Infinite Incrementals
Sends change
block table to
RPS
Block-level incremental backup

10. arcserve® UDP
Advanced scheduling,
retention & throttling control
 Define backup time, throttling &
merge tasks by day of the week
 Create detailed retention
schedules for daily, weekly &
monthly backups
 Retention plans unique to each
RPS
 Disable / pause backup schedule
Copyright © 2014 CA. All rights reserved. 10
Advanced scheduling & retention

11. Advanced scheduling & retention
Copyright © 2014 CA. All rights reserved. 11

12. arcserve® UDP
Full system high availability
 Integrated with arcserve UDP
console
 Protects Windows & Linux (OS,
Apps, Data)
 Continuous full system
replication enables near-instant
recovery of entire system
including business applications,
files & data
 Automated DR testing and/or
push-button fail-over, fail-back
 WAN optimized replication &
jumpstart data seeding, for
remote sites
 Supports P2V, cross-hypervisor
V2V & V2P failback via BMR
 Supports DAS, SAN, NAS &
cloud storage
Full system high availability
Copyright © 2014 CA. All rights reserved. 12

13. Full system high availability
13Copyright © 2014 CA. All rights reserved.

14. arcserve® UDP
Local & remote virtual standby
 Periodic, image-based system,
application & data protection for
physical servers & VMs
 Replicate to remote location
(remote office, DR site, MSP &
Cloud)
 Run recovery point conversion
into VHD or VMDK formats at
the remote site to a virtual server
 Register with Hypervisor
 Server heartbeat monitoring
 Automated or manual failover to
remote resources
Local & remote virtual standby
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15. Local & remote virtual standby
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16. Multi-tenant storage
Copyright © 2014 CA. All rights reserved. 16
arcserve® UDP
Capacity optimized,
secure, multi-tenant
storage
 Global deduplication &
compression, across all tenants
can reduce total storage costs
dramatically
 256-bit AES encryption provides
information security
 Ideal solution when all tenants
are protected & managed by a
managed service provider
 Simple folder structure access
by customer RPS
 Ideal for environments with
limited bandwidth or charge-by-
the-usage connections
REMOTE SITE / HOSTING PROVIDER / MSPCOMPANY A / DEPT. A
DESTINATION
RPS
TAPE
BACKUP
SOURCE
RPS
COMPANY B / DEPT. B
WAN OPTIMIZED
REPLICATION
SOURCE
RPS
SOURCE
RPS
COMPANY C / DEPT. C
PHYSICAL OR
VIRTUAL SERVERS
GLOBAL
DEDUPE
CENTRALIZED
MANAGEMENT

17. arcserve® UDP
Jumpstart data seeding
 Offline synchronization
accelerates deployment of
remote Recovery Point Servers
and improves data transfers
 Ideal for environments with
limited bandwidth or charge-by-
the-usage connections
 Reduce your exposure when
protecting data offsite
 Supports public clouds such as
Amazon, Azure, Rackspace and
others, which offer data import
services. (Requires an RPS in
the cloud.)
 Can eliminate the need to use
tape
Jumpstart data seeding
Copyright © 2014 CA. All rights reserved. 17
Fast Replication
ImportDatastore
ExportDatastore
COURIER SERVICE
RECOVERY
POINT SERVER
PUBLIC &
PRIVATE CLOUD
REMOTE SITE / CLOUDPRIMARY SITE
CENTRALIZED
MANAGEMENT

18. arcserve® UDP
Unified reporting
 Unified reporting for arcserve
UDP & arcserve Backup: -
- Detailed status reports
across physical & virtual
nodes
- Managed capacity reporting
- Deduplication reporting
- Backup size trend reporting
- Virtual Standby reporting
- Host-based Backup reporting
- Alert reporting
 Detailed logs
 Schedule the creation & email
distribution of reports in multiple
formats (PDF, CSV, HTML)
Unified reporting
Copyright © 2014 CA. All rights reserved. 18

19. arcserve® UDP
Tape archive
 Migrate RPS recovery points to
tape, for archival and/or
compliance purposes
 UDP Premium & Premium Plus
editions include the full
arcserve® Backup functionality: -
 File-based backup to disk, tape
& cloud (Amazon, Azure,
Cloudian, Eucalyptus, Fujitsu
etc.) SRM, file archiving &
infrastructure visualization
 Exchange, SQL, SharePoint,
File Server, IIS, Oracle, Informix,
SAP, Sybase, Lotus, vSphere,
Hyper-V, Xen, Linux, UNIX, Mac,
NAS NDMP etc.
 Application-aware backup &
granular recovery
 Centralized mgmt., reporting,
alerting & global dashboard
Tape archive
Copyright © 2014 CA. All rights reserved. 19

20. Remote office data protection
Copyright © 2014 CA. All rights reserved. 20
arcserve® UDP
Reduce cost and complexity
by eliminating tape backup in
the field
 Eliminates the need to perform
backups to tape, in each remote
office
 Eliminates tape drives & media
 Eliminates offsite tape/media
rotation for disaster recovery
 Reduces the likelihood of human
error, by centralizing backup &
data protection systems &
processes
PRIMARY DATACENTER / DR SITEREMOTE OFFICE
PHYSICAL OR
VIRTUAL SERVERS
REMOTE OFFICE
PHYSICAL
SERVERS
DISK, TAPE
OR CLOUD
DESTINATION
RPS
TAPE
BACKUP
WAN OPTIMIZED
REPLICATION
GLOBAL
DEDUPE
CENTRALIZED
MANAGEMENT

21. Workstation protection
Copyright © 2014 CA. All rights reserved. 21
arcserve® UDP
Fast, efficient, backup for
workstations & laptops
 Infinite incremental (I2
Technology)TM & bare-metal
restore
 Easy rollback to recover from a
bad software update, data
corruption, or virus infection
 One solution for Windows
desktops, laptops & servers
 Centralized & automated
management
 End-user self-service restore
capability, reduces IT workload
 Private & public cloud storage
options
REMOTE SITEPRIMARY SITE
WORKSTATIONS RECOVERY
POINT
SERVER
DESTINATION
RPS
DISK, TAPE
OR CLOUD
WAN OPTIMIZED
REPLICATION
GLOBAL
DEDUPE
CENTRALIZED
MANAGEMENT

22. arcserve® UDP
Open & documented API’s
 Web-Services API
 Exposed database log schema
 Straightforward third-party
integration capabilities
 Extends arcserve UDP
capabilities
 Enables integration with in-
house applications, frameworks
or platforms
 Ideal for Remote Monitoring and
Management (RMM) integrations
Open & documented API’s
Copyright © 2014 CA. All rights reserved. 22

23. Copyright © 2014 CA. All rights reserved. 23
arcserve® UDP: Simple & flexible licensing options
Before
 Thousands of SKUs
 Dozens of options
 Legacy pricing
 Complex choices
After
 5 primary SKUs
 Simplified options
 Competitive
 Channel-friendly
Versions Includes Licensing Options
Per TB Per Socket Per Workstation
Standard  UDP File Server Protection
 Basic Tape   N/A
Advanced  All UDP Components
 Basic Tape   N/A
Premium  All UDP Components
 Premium Tape (ASBU)
 File-level Replication
  N/A
Premium Plus  All UDP Components
 Premium Tape (ASBU)
 Premium HA (RHA)
  N/A
Workstation  UDP Windows Workstation
Protection
 Basic Tape
N/A N/A

Per-socket
prices offered
for both virtual
& physical
servers.

24. Manage licenses from the UDP console
Copyright © 2014 CA. All rights reserved. 24

25. Manage licenses from the UDP console
Copyright © 2014 CA. All rights reserved. 25

26. arcserve® UDP installer
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27. arcserve® UDP installer
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28. arcserve® UDP merge improvements (MPII)
REMOTE SITESPRIMARY SITE
MSP / PRIVATE CLOUD
CENTRALIZED
MANAGEMENT
RECOVERY
POINT
SERVER
WINDOWS
WORKSTATIONS
WINDOWS
OR LINUX
SERVERS
PHYSICAL OR
VIRTUAL SERVERS
WAN – OPTIMISED REPLICATION,
NO VPN REQUIRED
DISK, TAPE OR CLOUD
DISK, TAPE OR CLOUD
BACK UP
BACK UP
BACK UP
Merge Process
• No longer takes place on
protected machine (less
impact on production
servers)
• Improved technology has
drastically sped up the
entire merge process
Copyright © 2014 CA. All rights reserved. 28

29. Merge on
Protected
Machines
arcserve® UDP merge improvements (MPII)
REMOTE SITESPRIMARY SITE
MSP / PRIVATE CLOUD
CENTRALIZED
MANAGEMENT
RECOVERY
POINT
SERVER
WINDOWS
WORKSTATIONS
WINDOWS
OR LINUX
SERVERS
PHYSICAL OR
VIRTUAL SERVERS
WAN – OPTIMISED REPLICATION,
NO VPN REQUIRED
DISK, TAPE OR CLOUD
DISK, TAPE OR CLOUD
BACK UP
BACK UP
BACK UP
Merge Process
• No longer takes place on
protected machine (less
impact on production
servers)
• Improved technology has
drastically sped up the
entire merge process
Copyright © 2014 CA. All rights reserved. 29

30. Merge on
Protected
Machines
arcserve® UDP merge improvements (MPII)
REMOTE SITESPRIMARY SITE
MSP / PRIVATE CLOUD
CENTRALIZED
MANAGEMENT
RECOVERY
POINT
SERVER
WINDOWS
WORKSTATIONS
WINDOWS
OR LINUX
SERVERS
PHYSICAL OR
VIRTUAL SERVERS
WAN – OPTIMISED REPLICATION,
NO VPN REQUIRED
DISK, TAPE OR CLOUD
DISK, TAPE OR CLOUD
BACK UP
BACK UP
BACK UP
Merge Process
• No longer takes place on
protected machine (less
impact on production
servers)
• Improved technology has
drastically sped up the
entire merge process
Copyright © 2014 CA. All rights reserved. 30

31. Questions
Copyright © 2014 CA. All rights reserved.

32. arcserve® Unified Data Protection
A deeper dive still…
Copyright © 2014 CA. All rights reserved.

33. Minimum System Requirements
CPU:
arcserve UDP Agent (Windows): 1 GHz or faster processor recommended
arcserve UDP RPS Server: 4 logical processor or faster processor recommended
RAM:
arcserve UDP Agent (Windows): 1 GB or more recommended
arcserve UDP RPS Server: 8GB or more recommended
Disk Space Requirements:
– Installation of arcserve_Unified_Data_Protection_Agent.exe : 2 GB (minimum), 2.5 GB or more (recommended), 2GB free for
temp folder, 300MB free on System Volume for shared
components
– Installation of arcserve_Unified_Data_Protection.exe: 5 GB (minimum), 7 GB or more (recommended), 3GB free for temp
folder, 2GB free on System Volume for shared components
Host-Based VM Backup:
– VIX API 1.13 is required on the machine acting as the arcserve® UDP backup proxy for agentless backups. It is also recommended
to install VIX API 1.13.x on the machine where you installed the arcserve® UDP Console.
– For VIX API 1.13, it is required that all virtual machines are updated with the most recent VMware tools.
Other Hardware
– CD/DVD ROM Drive (necessary when installed from a CD/DVD)
– XGA (1024 x 768) or higher-resolution video adapter and monitor
Internet Browser
– For a complete list of all supported Internet browsers, see the Compatibility Matrix.
Adobe Flash Player
– Adobe Flash Player 10 or later Note: Adobe Flash Player is needed on the computer from where the arcserve® Unified Data
Protection Console is accessed. This can be the arcserve UDP server itself or any other remote computer.
Copyright © 2014 CA. All rights reserved. 36

34. Recommended H/W for a standalone deployment
Server Function
Hardware Specifications
(recommended)
Numbers
Required
UDP Manager
HA Control Service
RPS Server
Memory Only Mode:
x64, 4 cores, 16-24 GB RAM (could be reduced to 16 GB if
agentless backup and/or virtual standby is not going to be
used.)
SSD (Optional):
At least 60GB SSD for deduplication hash files. This allows
for hashes against combined dedupe datastores up to 15TB
in total size.**Using a SSD will enable RAM savings.**
Windows Server 2008 R2 or later 1 per site
“UDP Agent” (Protected
Machine)
x86x64, 2 cores, 4 GB RAM, Windows XP SP2 or later
As Needed
Copyright © 2014 CA. All rights reserved. 37

35. Recommended H/W for a distributed deployment
Server Function Hardware Specifications
(recommended)
Numbers Required
UDP Manager & HA Control
Service
x64, 2 cores
8 GB RAM
Windows Server 2008 R2 or later 1
RPS Server Memory Only Mode:
x64, 4 cores, 16 GB RAM
SSD (Optional):
At least 60GB SSD for deduplication hash files.
This allows for hashes against combined dedupe
datastores up to 15TB in total size.**Using an
SSD will enable RAM savings.**
Windows Server 2008 R2 or later
1 for local site only
and / or 1 more
remote site for
replication
VM Backup Proxy x86x64, 2 cores, 8 GB RAM, Windows Server
2003 or later
1
Virtual Standby Proxy x86x64, 2 cores, 8 GB RAM, Windows XP
SP2 or later
1 on local site only
andor 1 on remote
site ( for Remote
Virtual Standby)
“UDP Agent” (Protected Machine) x86x64, 2 cores, 4 GB RAM, Windows XP
SP3 or later
As Needed
Copyright © 2014 CA. All rights reserved. 38

36. Legal
Copyright © 2014 CA. All rights reserved. Microsoft, Windows, Windows Azure, Windows Server, Hyper-V,
Active Directory, SQL Server, and SharePoint are registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries. UNIX is a registered trademark of The Open Group in
the United States and other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and
other countries. IBM, Lotus, Domino, AIX and Informix are trademarks of International Business Machines
Corp. in the United States, other countries, or both. All other trademarks, trade names, service marks and
logos referenced herein belong to their respective companies.
THIS PRESENTATION IS FOR YOUR INFORMATIONAL PURPOSES ONLY. CA Technologies assumes no
responsibility for the accuracy or completeness of the information. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, CA TECHNOLOGIES PROVIDES THIS DOCUMENT “AS IS” WITHOUT WARRANTY OF
ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. In no event will CA Technologies be
liable for any loss or damage, direct or indirect, in connection with this presentation, including, without
limitation, lost profits, lost investment, business interruption, goodwill, or lost data, even if CA Technologies is
expressly advised of the possibility of such damages.
Copyright © 2014 CA. All rights reserved. 44