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Agile @ Wipro
© 2010 Wipro Ltd - Confidential1
archana.joshi@wipro.com
vijay.chandra@wipro.com
Think about it….
Domains Technologies
© 2010 Wipro Ltd - Confidential2
Locations
Clients
Business Units
People
© 2010 Wipro Ltd - Confidential3
Process Support
Constraints in Services Organizations
People
•Enabling team to “Agile-Lean” way of
working
•Distributed teams – client not located
with the team
© 2010 Wipro Ltd - Confidential4
SupportProcess
•Do not have complete control –
Client dependent
•Processes need to be aligned with
overall organization framework
•Support from other groups
•Tools and Infrastructure
•Legal teams
We started Agile in 2004 - 05
• Increasing pressure on business partners for
– Adapting to their changing economic situation
– Serving their clients efficiently & profitably
• Increasing pressure on IT department for
– Cost reduction
– Better control & quality
• Challenges due to Requirements
© 2010 Wipro Ltd - Confidential5
• Challenges due to Requirements
– Business not clear of their needs
– Changes during the course of execution
• Rapidly changing technologies in the market
• Challenges due to 3rd parties dependencies, multi-vendor & distributed teams
Most of our customer were facing these challenges
We felt Agile will help our clients address these problems
Start Small….Think Big
Learn:
Established centralized Agile COE from the Internal Quality and
Process Group with clear goals
Show:
Piloted the agile practices on an internal projects. Leveraged on
© 2010 Wipro Ltd - Confidential6
Piloted the agile practices on an internal projects. Leveraged on
success of the project to gain support from top management
Train & Reward:
Established internal training programs to train coaches. People
who have successfully mentored teams were awarded by our top
management
Start Small….Think Big
Discuss:
Support managers in their discussions with customers on making
them understand Agile practices
Process:
Established checklists to assess suitability, created process.
© 2010 Wipro Ltd - Confidential7
Established checklists to assess suitability, created process.
Tailored practices to suit distributed development
Support:
Worked closely with Support teams like tools & infrastructure to
build expertise on tools – engineering, project management,
collaboration needed for Agile projects.
Agile Journey Snapshot
6
•Organization
wide Agile
Assessment
•Organization
wide Agile
Governance
3
4
•Streamline
5
•Agile PM Tool
for the
organization
•A dedicated team to drive and support the Agile initiative
•5000+ practitioners trained in Agile
•Innovative Learning Kit (Patent File#: 00011.019US1)
© 2010 Wipro Ltd - Confidential8
1
•Lean & Agile
Pilots
Launched
2
•Agile – CMMI
mapping
•Process for
handholding
projects
3
•Agile
Competency
Initiative
rollout
•Pilots with
Distributed
Agile
•Streamline
Testing for
agile projects
•Tooling for
Agile projects
•100 projects
with Agile
organization
•E-learning kits
introduced
Wipro’s Agile journey
Wipro Agile Micro site & Internal Tools –
Some snapshots
RELEASE AND ITERATION PLANNING
AGILE EFFECTIVENESS INDEX
© 2010 Wipro Ltd - Confidential9
CAPACITY BASED EFFORT BURN DOWN
© 2010 Wipro Ltd - Confidential10
ThankYou for your time

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Archana Joshi Agile2010 Agile at services organization

  • 1. Agile @ Wipro © 2010 Wipro Ltd - Confidential1 archana.joshi@wipro.com vijay.chandra@wipro.com
  • 2. Think about it…. Domains Technologies © 2010 Wipro Ltd - Confidential2 Locations Clients Business Units
  • 3. People © 2010 Wipro Ltd - Confidential3 Process Support
  • 4. Constraints in Services Organizations People •Enabling team to “Agile-Lean” way of working •Distributed teams – client not located with the team © 2010 Wipro Ltd - Confidential4 SupportProcess •Do not have complete control – Client dependent •Processes need to be aligned with overall organization framework •Support from other groups •Tools and Infrastructure •Legal teams
  • 5. We started Agile in 2004 - 05 • Increasing pressure on business partners for – Adapting to their changing economic situation – Serving their clients efficiently & profitably • Increasing pressure on IT department for – Cost reduction – Better control & quality • Challenges due to Requirements © 2010 Wipro Ltd - Confidential5 • Challenges due to Requirements – Business not clear of their needs – Changes during the course of execution • Rapidly changing technologies in the market • Challenges due to 3rd parties dependencies, multi-vendor & distributed teams Most of our customer were facing these challenges We felt Agile will help our clients address these problems
  • 6. Start Small….Think Big Learn: Established centralized Agile COE from the Internal Quality and Process Group with clear goals Show: Piloted the agile practices on an internal projects. Leveraged on © 2010 Wipro Ltd - Confidential6 Piloted the agile practices on an internal projects. Leveraged on success of the project to gain support from top management Train & Reward: Established internal training programs to train coaches. People who have successfully mentored teams were awarded by our top management
  • 7. Start Small….Think Big Discuss: Support managers in their discussions with customers on making them understand Agile practices Process: Established checklists to assess suitability, created process. © 2010 Wipro Ltd - Confidential7 Established checklists to assess suitability, created process. Tailored practices to suit distributed development Support: Worked closely with Support teams like tools & infrastructure to build expertise on tools – engineering, project management, collaboration needed for Agile projects.
  • 8. Agile Journey Snapshot 6 •Organization wide Agile Assessment •Organization wide Agile Governance 3 4 •Streamline 5 •Agile PM Tool for the organization •A dedicated team to drive and support the Agile initiative •5000+ practitioners trained in Agile •Innovative Learning Kit (Patent File#: 00011.019US1) © 2010 Wipro Ltd - Confidential8 1 •Lean & Agile Pilots Launched 2 •Agile – CMMI mapping •Process for handholding projects 3 •Agile Competency Initiative rollout •Pilots with Distributed Agile •Streamline Testing for agile projects •Tooling for Agile projects •100 projects with Agile organization •E-learning kits introduced Wipro’s Agile journey
  • 9. Wipro Agile Micro site & Internal Tools – Some snapshots RELEASE AND ITERATION PLANNING AGILE EFFECTIVENESS INDEX © 2010 Wipro Ltd - Confidential9 CAPACITY BASED EFFORT BURN DOWN
  • 10. © 2010 Wipro Ltd - Confidential10 ThankYou for your time