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Archana Joshi Agile2010 Agile at services organization
- 1. Agile @ Wipro
© 2010 Wipro Ltd - Confidential1
archana.joshi@wipro.com
vijay.chandra@wipro.com
- 4. Constraints in Services Organizations
People
•Enabling team to “Agile-Lean” way of
working
•Distributed teams – client not located
with the team
© 2010 Wipro Ltd - Confidential4
SupportProcess
•Do not have complete control –
Client dependent
•Processes need to be aligned with
overall organization framework
•Support from other groups
•Tools and Infrastructure
•Legal teams
- 5. We started Agile in 2004 - 05
• Increasing pressure on business partners for
– Adapting to their changing economic situation
– Serving their clients efficiently & profitably
• Increasing pressure on IT department for
– Cost reduction
– Better control & quality
• Challenges due to Requirements
© 2010 Wipro Ltd - Confidential5
• Challenges due to Requirements
– Business not clear of their needs
– Changes during the course of execution
• Rapidly changing technologies in the market
• Challenges due to 3rd parties dependencies, multi-vendor & distributed teams
Most of our customer were facing these challenges
We felt Agile will help our clients address these problems
- 6. Start Small….Think Big
Learn:
Established centralized Agile COE from the Internal Quality and
Process Group with clear goals
Show:
Piloted the agile practices on an internal projects. Leveraged on
© 2010 Wipro Ltd - Confidential6
Piloted the agile practices on an internal projects. Leveraged on
success of the project to gain support from top management
Train & Reward:
Established internal training programs to train coaches. People
who have successfully mentored teams were awarded by our top
management
- 7. Start Small….Think Big
Discuss:
Support managers in their discussions with customers on making
them understand Agile practices
Process:
Established checklists to assess suitability, created process.
© 2010 Wipro Ltd - Confidential7
Established checklists to assess suitability, created process.
Tailored practices to suit distributed development
Support:
Worked closely with Support teams like tools & infrastructure to
build expertise on tools – engineering, project management,
collaboration needed for Agile projects.
- 8. Agile Journey Snapshot
6
•Organization
wide Agile
Assessment
•Organization
wide Agile
Governance
3
4
•Streamline
5
•Agile PM Tool
for the
organization
•A dedicated team to drive and support the Agile initiative
•5000+ practitioners trained in Agile
•Innovative Learning Kit (Patent File#: 00011.019US1)
© 2010 Wipro Ltd - Confidential8
1
•Lean & Agile
Pilots
Launched
2
•Agile – CMMI
mapping
•Process for
handholding
projects
3
•Agile
Competency
Initiative
rollout
•Pilots with
Distributed
Agile
•Streamline
Testing for
agile projects
•Tooling for
Agile projects
•100 projects
with Agile
organization
•E-learning kits
introduced
Wipro’s Agile journey
- 9. Wipro Agile Micro site & Internal Tools –
Some snapshots
RELEASE AND ITERATION PLANNING
AGILE EFFECTIVENESS INDEX
© 2010 Wipro Ltd - Confidential9
CAPACITY BASED EFFORT BURN DOWN
- 10. © 2010 Wipro Ltd - Confidential10
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