Watch4 net솔루션소개자료 20110914

Watch4net APG 5.2
실시간 상황 관리/분석 시스템

Copyright 2011 Confidential
Watch4Net Watch4net. All rights reserved. July 29, 2010 www.watch4net.com

회사 소개

• Watch4net 은 모바일 네트워크, IP 기반 네트워크 , 클라우드 및 데이터센터에 대한 실시간
성능 모니터링 솔루션을 제공하는 회사로서 캐나다 기반 글로벌 회사임
• 혁신적이고 통합적 관점의 ICT 모니터링 솔루션으로 3rd party 시스템간의 연계 및 차세대
네트워크 관리를 위한 기반 모니터링 구조를 제공함.

Fact Sheets 위치

• 캐나다 몬트리올, 영국 런던, 독일 무니치 캐나다 독일 무니치(사무소)
몬트리올(본사)
• 2004년부터 APG 제품에 대한 개발 및 영국 런던(사무소)

영업 짂행중
• 전세계 많은 고객사 보유:통신사및 기업
100+ customers (주로 SPs-Service
Provider)
• 임직원수: 약 60명

4


Watch4net APG 소개

• APG 소프트웨어의 주요 기능:
 ICT 성능 관리  과거 이력 정보 제공  서비스 수준 관리 관련 보고서
 실시간 대시보드  용량 계획  지능형 모니터링 기능(Alerting)

LTE / 2G/ 3G 및 클라우드, 기존 데이터센터 IT 인프라에 대한
통합 모니터링 기능 제공

기존 시스템 및 3rd Party 솔루션과의 연계를 통한 데이터 통합
구조

9

주요 화면

LTE/3G망 운영자 및 모바일 서비스 운영자를 위한 실시간 상황 정보 제공

10

APG 아키텍처

LTE/3G 서비스를 구성하는 ICT인프라에 대한 통합 뷰 제공
Instrumentation 통합 대시보드 실시갂 상황 관리
모바일 네트워크 성능 및 추세 분석
• 기정의된 모니터링 IP 네트워크k 서비스 수준 관리
팩(ReportPack) 클라우드 데이터센터 KPI 모니터링 및 Alerting 기능
• 망 및 서버, 어플리케이션에 대한
통합 분석 기능

시각화
안전하고 다양한 사용자 수용이 가능한 웹 기반 Portal
• 웹 기반
Formula SNMP Config & Data Maintenance Roles & Profiles Web-Service
Report Builder Alerting
• 스마트폰 지원 Editor MIB Loader Enrichment Exclusions Mgmnt API

• 보고서 이메일 전송

통합 저장 및 분석 시계열 정보 및 이벤트
APG 데이터 처리 엔짂 데이터베이스
• MySQL 및 오라클 지원
• 데이터 정규화 및 통합 서비스 구성 요소 토폴로지
성능 측정 및
• 데이터 보관 및 압축 이벤트 모바일 서비스 정보
데이터 가공 및 외부 데이터 연계

O&M
OSS 어플리케이션 NMS Flows VoIP Generic Transactions
데이터 수집 OMC

• 저부하 데이터 수집기 통신사 Alcatel 5620 Cisco Cisco CUCM SSH, WMI, Synthetic
망센터
자체 Huawei Netflow Nortel CS XML, SQL, Passive
• 템플릿 기반 데이터 수집 운영관리
엔짂 Juniper jFlow JMS
시스템
• 이중화 기능 ICT 인프라(통신망 및 데이터센터)

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기 구현된 모니터링 팩 및 데이터 수집 모듈

Generic Collectors Network Devices Latency/QoS Load Balancers
WAN Accelarator/Proxy Mobile
SSH/Telnet Generic Cisco Class-Based QoS F5 BIGIP
Cisco WAAS/WXS Core data
WMI/Powershell Cisco Cisco IP-SLA Radware
Riverbed Steelhead Core voice
CSV/Text Juniper Cisco CAR Cisco ACE
Bluecoat SG Radio access
XML/SOAP Extreme Juniper RPM Bluecoat Packetshaper Services
SQL Alcatel 3Com NQA Virtualization/Clouds
Juniper WXC
JMS Nortel Vmware Transactions
JMX Broadband SUN Ldoms
Wifi ICMP
Transactions (Synthetic Tests) VoIP Wimax Vblock
Cisco Web sites
Transactions (Passive) Cisco CUCM DSL Cisco UCS
Motorola TCP-Connect
Socket (listening) Nortel CS Cable Cisco Nexus
Nomadix DNS/DHCP
Broadsoft Aruba SQL
EMS/NMS Avaya Network Technologies Storage SIP
EMC Ionix ITOps IP/ACM NSN MPLS/VPN Fiber-Channel Fabrics
Servers & Applications LDAP
EMC Ionix ITOps Server Mgr IPDR ATM/Frame-Relay EMC Clariion
Unix Scripts
EMC Ionix Events BGP EMC Symmetrix
Windows
Microsoft SCOM Traffic Flows IBM DS Series
MySQL Logs
Alcatel 5620 SAM Cisco Netflow Firewall/VPN IBM SVC
IBM DB2 Raw Syslog TCP/UDP
EXFO BrixWorx Juniper J-Flow CheckPoint HP EVA
Oracle Windows EventLog
Ascom TEMS Monitor Master sFlow Barracuda NetApp Filers
Microsoft SQLServer File Logs
Huawei iManager IPFIX Cisco HP Compaq Insight Web Logs
IBM Tivoli Netcool Huawei Netstream Juniper/Netscreen RIM Blackberry Server EMS/NMS Logs
Cisco UCS Manager cFlow UPS JMS
VMware vSphere
Apache …

12

APG 주요 특징

다양한 모바일 망 서비스 품질 관리 통신사 기준
데이터 통합 구조 분석 아키텍처
네트워크 기술 수용 KPI 모니터링 기능

 IP Networks  SNMP v1, v2c, v3  Real-time dashboards  Preconfigured  Distributed
instrumentation with Architecture
 MPLS/VPN  Flow Receivers (Cisco  Historical reports built-in analytics for
Netflow, IPFIX, …)  HA/Failover
 Ethernet Backhaul  Projected reports major devices and Configurations
 SSH/WMI/PowerShell technologies
 Broadband (Cable,  Geographical Maps  Single-Code,
DSL, Wimax)  SQL  Complex KPIs Streamlined Solution
 Live Reports (up to Calculation (graphical
 WAN Accelerators  JMS the second) formula editor)  3rd-Party OSS
 Load Balancers  JMX  Dynamic Grouping of Integration (NMS,
 Library of predefined EMS, OMC)
resources formulas and
 Firewall/VPNs  XML/SOAP
 Graphical Report operators (baseline,  Secure, Multi-tenancy
 Mobile/Wireless  Alcatel-Lucent 5620 Builder 95th percentile, …) Web Portal
 Latency/Jitter/QoS  Ascom TEMS  Graphical MIB  Real-time SLA  Runs on virtualized
 Traffic Flows  IBM Tivoli Netcool Browser with template compliance analysis environments
mask creation  Best-Practice  Role-Based Access-
 IP Telephony  EXFO BrixWorx
 Data Enrichment from Thresholds Control
 Servers &  Cisco UCS Manager external sources (i.e.
Virtualization  Baseline Deviation  Administration
 VMware vSphere CMDB) Analysis Delegation
 Applications &  Maintenance Periods
Databases  EMC Ionix  Correlate events &  LDAP Authentication
  Multi-TimeZone KPIs
 Logs (syslog, …) Huawei iManager  IP Overlapping
Management  Alerting Engine (Traps, Support
 Transactions/E2E  Microsoft SCOM
 Support for Emails, Scripts)
 VoIP CDRs and  Web-Service API
 Storage/SAN SmartPhones
Metrics
 Cloud Computing

13

APG 시스템 구조(고가용성)

L4 SWITCH

APG Tomcat APG Tomcat

Replication
Replication

APG APG APG APG
MySQL Datastore Datastore MySQL

APG APG
Collectors Collectors

14

APG 도입 효과

• 신속한 망/시스템 모니터링 체계 구축Flexible & Scalable
– 유연성과 확장성
– 기존 OSS 어플리케이션 및 망관리 시스템갂의 데이터 연계
– 대용량 원시 데이터(이벤트 및 성능 정보) 처리 기능
– 3 tier 아키텍처, 분산형 및 고가용성 구조

• 통합 뷰 제공
– IP/MPLS, 통신사 Ethernet, Broadband, Mobile, Data Centers에 대한 크로스 뷰 제공
– 고객에 맞는 맞춤형 대시보드,보고서, KPI, alerting 기능
– 500개 이상의 기정의된 ICT 인프라 중심 보고서 템플릿
– 멀티 테넌시 웹 포털

• 높은 투자 효과(High ROI)
– 개방형 인터페이스를 통한 기존 시스템 활용을 통해 기투자분 보호
– Java 기반 (AMD,Intel 서버에서 구동)
– Single-tool, streamlined architecture, agentless

15

5. 주요 고객

21

Some Strategic APG Customers

Global Enterprises Service Providers Financial Services Healthcare, Retail & Energy

22

Network Reporting and Forecasting: Hughes Study

Customer Profile Success Story

Watch4net APG instrumentation and analytics has been adapted to understand Hughes
specific-network devices.
Industry: Broadband Services
Business: 400,000 Subscribers, 1.5 millions Key Highlights
systems shipped to customers over 100
1.Monitors performance over 95,000 devices with APG
countries
2.Instrumented monitoring for both standard devices and Hughes-specific devices
Deployed Watch4net APG in 2007. 3.Provide operators and users with historical reports and real-time dashboards
4.Monitor in real-time thousand of metrics and alert on current and predicted degradations

Results:
Use the APG portal to provide customer-facing reports
Integrate with the existing NMS platform to reduce the polling and provision devices

“The APG Portal provides a very powerful tool
for creating highly customized reports.”

“Thanks to APG, Hughes predicts failures
before they happen…”
- Karl Fosburg
Senior Director of Systems Integration and
“We can’t imagine using Smarts Principal Network Management Architect
Hughes Network Systems
without APG”

23

Ethernet Backhaul Monitoring: Spirit Telecom Study

• Spirit Telecom delivered dashboards tailored for each business unit:
Engineering, Operations, NOC and Sales
– Key Highlights
Industry: IT and 1. Monitor a mixed network architecture: Alcatel-Lucent MPLS/VPN, Cisco Network Core.
telecommunications services Cisco, Adva, Adtran CPE
Business: Carrier Ethernet 2. Enhanced Customer Portal: Ad-Hoc reporting and Automated report delivery
Location: Charleston SC, – Results:
Greenville SC, Charlotte NC
 Reduced Costs
Spirit Telecom provides data,
– Streamlined architecture makes troubleshooting much simpler/faster
voice/video and Internet
communication services – 60% Reduction in cost per managed device
throughout US Southeast – Upgrades can be done in house, easily. Customizations are simple and fast to
deploy
Deployed Watch4net APG in 2010
 Reduced Complexity
Replacement of Infovista – Implementing virtualization via VMware
– Reduced client requirements
– Went from 5 GUI tools to 1 streamlined, intuitive interface
– Faster solution
 Increased Revenue
– More granular bandwidth utilization reports
– Premium Portal Offerings. Increased Billing to Customers
“Spirit needed a solution that was faster, more reliable, more flexible and more pro-active.
Your solution provided all of these and much more” - Wayne Bogan, CTO, Spirit Telecom
24

OSS Consolidation: SITA Study

• SITA standardizes on Watch4net APG for performance management across
its global network
Industry: IT and telecom services
– Key Highlights
Business: Deliver and manage
business solutions to global air 1. Monitor the global IPVPN network and latency
transport industry 2. Monitor the data-centers, including physical, virtual, storage and VoIP infrastructure
Location: Around the world 3. Interface with SITA’s CMDB to enable dynamic business views per customer, service,
and regions
SITA provides communication and
outsourcing services for the air 4. Provides a secure service portal to SITA customers including airlines, airports and
transport industry, by operating the governments
world’s largest global network - – Results:
over 660 customers, connecting
13,500 air transport sites around  Simplifies the environment using a single module engine
the world
 Reduced manual operations on the platform
Deployed Watch4net APG in 2009  More technology covered and more reporting options for users
Replacement of IBM Tivoli  Lower maintenance cost by automatic report provisioning
Proviso  Trusted portal for internal needs and customers
 Increased business exposure to customers
 Increased revenues by using APG as a source of revenues, for Gold &
Premium customers
 Scale to tens of thousands of devices
“APG supports SITA’s strategic migration to more virtualized, cloud-based
infrastructure.” - Ali Alaie, Director of IT / OSS BSS, SITA Headquarters
25

Watch4 net솔루션소개자료 20110914

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Watch4 net솔루션소개자료 20110914