1. ANIS FARIZAWATI BINTI MADALI
Cell:013-2660719,Email:gugugagabiey@gmail.com,nric:910511145918
PERSONAL DETAILS
 Anis Farizawati Binti Madali
 Female
 910511-14-5918
 25 Years Old
 11th May1991
 Single
 Islam
 Malaysian
 No 23, Jalan Pp7/5 Taman Putra Perdana,47100,Puchong, Selangor
Darul Ehsan
PROFESSIONAL SUMMARY
 Own 7 years experience in Maybank bhd.
 Have cover most of the department such as teller,customer service,telemarketing, and loans and
privatebankingsector.
 Experienced in bankingsystem.
 Well-known about the bankingproducts
 Able to work on shift
 Always providethe extra miles serviceto customers.
 A fastlearner and willingto learn new things.
 Good in handlingcomplaints fromcustomer.
 A multi-task person
 Always looking foward for a new environment, people and changes.
 Top lead generator for branch in terms of banccassurance,creditcard and financing.
 Happy go lucky and love to travel.
 Always aimfor a better future.
 ACHIEVEMENTS
I was the top lead generator for Maybank. I also capableto closed sales on my own and always try my
best to full-filled the branch target.
These are few of Maybank product that I managed to closs-sales on my own :-
 BIJAKMALAYSIA - MTHLY RM100 TO RM 500
( max: 5policy per day, min: 2policy per day )
 ASB FINANCING I -MIN RM50K TO 200K
( max: 2millionsper month, min: 500k per day )

2. 2
 CREDIT CARD - IKHWAN, MAYBANK2CARDS, VISAINFINITE -TARGET 132 CARDS PER YEAR
( max: 3cards per day, min: 2cards per day )
 DUAL CURRENCY INVESTMENT - MIN RM 50K
( max: RM200K per customer, min: RM50K per customer )
 MAYBANK CONSTANT INCOME FUND III - MIN RM 50K
( max: RM200K per customer, min: RM50K per customer )
 AFFINHWANG INVESTMENT - MIN RM 50K
( max: RM200K per customer, min: RM50K per customer )
 ASNB 3 - RM 200K (kesihatan)
 AHB - RM 500K
 UPGRADING CUSTOMER SEGMENT - TOP 5 in Selangor Region
EXPERIENCE
Maybank Bhd ( BRANCH and PREMIER BANKING CENTRE )
Clerk/teller ( 2009-present )
 Serving customer as a customer serviceclerk
 handling complaints,problemsettlement
 New accountopening, provide leads, relief teller
 Processingloansdocuments, conducting interviews with customer who apply for facility
 Telemarketing, calling leadsfor creditcard and banca-ssurance
 Serving the premier and high network customer
 Provideleads as well as closed sales
7eleven Bhd
Store associate( March09-May09 )
 Cashier
 Workingon shifthour
 Customer service
SKILLS
 Work Independently
 Reliable
 Multi-Task
 Good Customer Service
 Good In Microsoft’s
 Sales And Marketing
 Friendly

3. 3
 Good In Terms Of SellingThe Products That Suit Customer Income
 Able To HandleDifficultCustomer And Complaints
 PositiveAttitude
PERFOMANCE RATINGS ( LAST 5 YEARS )
010113 - 311213 FULLY MET
011113 - 311212 FULLY MET
010711 - 311211 EXCEEDED
010710 - 300611 FULLY MET
010709 - 300610 FULLY MET
EDUCATION
CochraneRoad High’s School ( graduate year 2008 )
BAHASA MALAYSIA - 2A
BAHASA INGGERIS - 4B
AGAMA ISLAM - 5C
SEJARAH - 5C
MATEMATIK - 7D
SAINS - 4B
PENDIDIKAN SENI - 3B
PERDAGANGAN - 4B
AWARDS AND ACKNOWLEDGEMENTS
 Top Lead generator for banccassurancecampaign
 Maintain as Firstrunner up for Asb P600 campaign
 Top 10 Selangor SNS region in Aspire
 Best Staff Award
SALARY & REFRENCE
Expected salary :RM 3300 or above
Reference :
 Syarifah - 017- 2544797 ( manager )
 Grace Kong - 012- 3756912 ( manager )
 Faizal Ezuan - 013- 3070658 ( relationship manager )