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MedicinMan
ACADEMY
Raising the Bar in Field Force Excellence




          Pharma Sales Training
          Certification Program
           For Training Managers, Second-line managers, SFE Managers, and others responsible for
           improving Last Mile Connectivity: the performance of Medical Reps and Front-line Managers.

A 3-Day Intensive and Immersive Learning Experience on 17, 18, 19 December 2012 in Mumbai



             Learn the Latest Global Training Trends from Top Faculty.
Day 1 – Learning and Development Fundamentals for Pharma Sales Trainers
O8:00 - 08:45                       Executive Breakfast

                                    Training Gangnam Style
                                    » How to Begin with a ‘WOW!’ & end with an ‘Aha!’
  Session 1
                                    » Learning with the Whole Brain: Left-Brain Logic & Right-Brain Magic to
 0900-09:40       Anup Soans
                                       Ensure Learning that Lasts.
                                    » Neuroscience and Cognitive Psychology - New ways to understand learner
                                       behavior

                                    Role and Function of Training
 Session 2
                                    » What do BU heads expect from Training Managers?
09:45-10:25      Salil Kallianpur
                                    » Training as a strategic function.
                                    » How to build business objectives into your training plans.

   Q&A            Anup Soans
                                    Expert panel Q & A - Salil Kallianpur & Pankaj Gursahani
10:25-10:45       Moderator

10:45-11:00                         Tea Break

                                    Pharma Training - Evolution and Progress
                                    » Training in Pharma – till the 80s, Now and Future Expectations.
 Session 3                          » Myths and realities related to training.
                Pankaj Gursahani
11:00-11:45                         » Emerging roles in training.
                                    » Is training a support or lead function?
                                    » Competencies required by sales trainers in today’s context.
   Q&A
                                    Q & A – Exploring Trainer Expectations
11:45-12:15
                                    Principles of Adult Learning - Learning is Change in Behavior
 Session 4
                  Anup Soans        » What is Training, Facilitation, Coaching and Mentoring
12:15-01:00
                                    » Activity-based Learning

01:00-02:00                         Lunch


                                    Emotionally Intelligent Communication Skills: A Session Demonstrating Effective
                                    use of Audio, Video and Kinesthetics - Voice Modulation, Body Language and
 Session 5
                  Anup Soans        Probing Skills.
02:00-03:30
                                    » Discovery learning and Empathetic communication for identifying learning
                                       needs of MRs and FLMs – The Key to Ensuring Transfer of Learning


03:30-03:45                         Tea Break


 Session 6                          Group activity – Take home lessons from day 1: What Can I Implement at the
03:45-04:30                         Workplace?


04:30-05:00                         Summarizing: Brain Rule 1 - Repeat to Remember and Remember to Repeat
Day 2 – Pharma Domain Specific Skills for Sales Trainers
O8:00-08:45                      Executive Breakfast

                                 New Training Models and Approaches
                                 » Latest innovative modules – Surveying the latest training modules as per the com-
                                   petitive scenario
                                 » How to identify innovative models for enhancing in-chamber performance of
                                   Medical Reps.
 Session 1                       » Designing training strategies from induction to on-field coaching to continuously
               S. Varadrajan
09:00-10:00                        improve medical rep skills
                                 » Multi-brand selling – what are the ideal training techniques?
                                 » Effective Time Management for sales trainers
                                 » Exploring e-learning
                                 » Understanding and applying new technology
                                 » Measuring ROI of new training modules

   Q&A
                                 Q & A – Expert Panel: Varadrajan and Anup Soans
10:00-10:20

10:20-10:30                      Tea Break

                                 Segmentation and Targeting Skills for MRs and FLMs
                                 » Effective segmentation and targeting for Field Force Effectiveness
 Session 2
               S. Varadrajan     » Best practices for effective segmentation and targeting to maximize field force
10:30-11:30
                                    output.
                                 » 3-dimensional and 4-dimensional segmentation to maximize output

   Q&A
                                 Q & A – Expert Panel: Varadrajan and Anup Soans
11:30-11:40


                                 » Enabling field force to understand Doctor’s mindset based on Roger’s Curve of
 Session 3
                Anup Soans         Innovation Adoption to ensure better success rates of new product launch and
11:45-12:15
                                   better yield for mature products.


                                 Group Activity on Segmentation and Targeting - Sharpening the S & T Skills of MRs
12:15-01:00   Breakout Session
                                 and FLMs

01:00-02:00                      Lunch

02:00-02:15     Anup Soans       Right-brain Exercises to Inspire/ Energize Learning Sessions


                                 Dream Land Region Case Study
Session 4.a
              Pankaj Gursahani   Objective: Real life scenarios to stimulate strategic thinking of Training Managers and
02:15-03:30
                                 test his operational fitness to run the show independently


03:30-03:45                      Tea Break

Session 4.b
                                 Case Study continued and capturing implementable lessons
03:45-05:00

   05:00                         Close
Day 3 – How to Design and Deliver an Agile Learning Program that Rocks. The “Wow”
and “Aha” of Learning
O8:00-08:45                      Executive Breakfast

                                 Analytics for a Training Manager
                                 » Analytics - a preamble
 Session 1
               Satya Mahesh      » Training need analysis in Pharma - Materials and Methods
09:00-09:45
                                 » Analytical Techniques: When to use ? Which technique to use?
                                 » Which Graph suits my data ?

   Q&A
                                 Q&A
09:45-10:00

                                 Tools and Tips for a Training Manger
 Session 2                       » Analytical tools
                Satya Mahesh
10:00-11:00                      » Presentation tools
                                 » Every day utilities
   Break
                                 Tea Break
11:00-11:15
                                 Half-Time Coach - Developing FLMs
 Session 3                       » Crafting Job-Descriptions to Identify Learning Needs
                Anup Soans
11:15-12:00                      » Creating Training Programs Based on Learning Needs
                                 » Writing IDPs

                                 - Module for MR Development
                                 » KA$H - Knowledge, Attitude, Skills, Habits - KA$H = CASH : Overcom-
                                    ing Learner Skepticism - The WIIFM of Learning
 Session 4
                 Anup Soans      » What is FDA?
12:00-12:45
                                 » The 80:20 Reality of Making Calls (80% Waiting: 20% Actual Calling)
                                 » The one-minute opener to create impact and expand the window of
                                    opportunity.
   Q&A
                                 Q&A
12:45-01:00
01:00-02:00                      Lunch


Session 5.a                      » Action Planning and Designing a Training Program that Rocks
              Pankaj Gursahani
02:00-03:15                      » Capturing Learning of 3 Days – Take home lessons


03:15-03:30                      Break


Session 5.b                      » Action Planning and Designing a Training Program that Rocks
              Pankaj Gursahani
03:30-04:30                      » Capturing Learning of 3 Days – Take home lessons

04:30-05:00                      » Closing and Awarding of Certificates
Pharma Sales Trainer Certification Program

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Pharma Sales Trainer Certification Program

  • 1. Program Schedule MedicinMan ACADEMY Raising the Bar in Field Force Excellence Pharma Sales Training Certification Program For Training Managers, Second-line managers, SFE Managers, and others responsible for improving Last Mile Connectivity: the performance of Medical Reps and Front-line Managers. A 3-Day Intensive and Immersive Learning Experience on 17, 18, 19 December 2012 in Mumbai Learn the Latest Global Training Trends from Top Faculty.
  • 2. Day 1 – Learning and Development Fundamentals for Pharma Sales Trainers O8:00 - 08:45 Executive Breakfast Training Gangnam Style » How to Begin with a ‘WOW!’ & end with an ‘Aha!’ Session 1 » Learning with the Whole Brain: Left-Brain Logic & Right-Brain Magic to 0900-09:40 Anup Soans Ensure Learning that Lasts. » Neuroscience and Cognitive Psychology - New ways to understand learner behavior Role and Function of Training Session 2 » What do BU heads expect from Training Managers? 09:45-10:25 Salil Kallianpur » Training as a strategic function. » How to build business objectives into your training plans. Q&A Anup Soans Expert panel Q & A - Salil Kallianpur & Pankaj Gursahani 10:25-10:45 Moderator 10:45-11:00 Tea Break Pharma Training - Evolution and Progress » Training in Pharma – till the 80s, Now and Future Expectations. Session 3 » Myths and realities related to training. Pankaj Gursahani 11:00-11:45 » Emerging roles in training. » Is training a support or lead function? » Competencies required by sales trainers in today’s context. Q&A Q & A – Exploring Trainer Expectations 11:45-12:15 Principles of Adult Learning - Learning is Change in Behavior Session 4 Anup Soans » What is Training, Facilitation, Coaching and Mentoring 12:15-01:00 » Activity-based Learning 01:00-02:00 Lunch Emotionally Intelligent Communication Skills: A Session Demonstrating Effective use of Audio, Video and Kinesthetics - Voice Modulation, Body Language and Session 5 Anup Soans Probing Skills. 02:00-03:30 » Discovery learning and Empathetic communication for identifying learning needs of MRs and FLMs – The Key to Ensuring Transfer of Learning 03:30-03:45 Tea Break Session 6 Group activity – Take home lessons from day 1: What Can I Implement at the 03:45-04:30 Workplace? 04:30-05:00 Summarizing: Brain Rule 1 - Repeat to Remember and Remember to Repeat
  • 3. Day 2 – Pharma Domain Specific Skills for Sales Trainers O8:00-08:45 Executive Breakfast New Training Models and Approaches » Latest innovative modules – Surveying the latest training modules as per the com- petitive scenario » How to identify innovative models for enhancing in-chamber performance of Medical Reps. Session 1 » Designing training strategies from induction to on-field coaching to continuously S. Varadrajan 09:00-10:00 improve medical rep skills » Multi-brand selling – what are the ideal training techniques? » Effective Time Management for sales trainers » Exploring e-learning » Understanding and applying new technology » Measuring ROI of new training modules Q&A Q & A – Expert Panel: Varadrajan and Anup Soans 10:00-10:20 10:20-10:30 Tea Break Segmentation and Targeting Skills for MRs and FLMs » Effective segmentation and targeting for Field Force Effectiveness Session 2 S. Varadrajan » Best practices for effective segmentation and targeting to maximize field force 10:30-11:30 output. » 3-dimensional and 4-dimensional segmentation to maximize output Q&A Q & A – Expert Panel: Varadrajan and Anup Soans 11:30-11:40 » Enabling field force to understand Doctor’s mindset based on Roger’s Curve of Session 3 Anup Soans Innovation Adoption to ensure better success rates of new product launch and 11:45-12:15 better yield for mature products. Group Activity on Segmentation and Targeting - Sharpening the S & T Skills of MRs 12:15-01:00 Breakout Session and FLMs 01:00-02:00 Lunch 02:00-02:15 Anup Soans Right-brain Exercises to Inspire/ Energize Learning Sessions Dream Land Region Case Study Session 4.a Pankaj Gursahani Objective: Real life scenarios to stimulate strategic thinking of Training Managers and 02:15-03:30 test his operational fitness to run the show independently 03:30-03:45 Tea Break Session 4.b Case Study continued and capturing implementable lessons 03:45-05:00 05:00 Close
  • 4. Day 3 – How to Design and Deliver an Agile Learning Program that Rocks. The “Wow” and “Aha” of Learning O8:00-08:45 Executive Breakfast Analytics for a Training Manager » Analytics - a preamble Session 1 Satya Mahesh » Training need analysis in Pharma - Materials and Methods 09:00-09:45 » Analytical Techniques: When to use ? Which technique to use? » Which Graph suits my data ? Q&A Q&A 09:45-10:00 Tools and Tips for a Training Manger Session 2 » Analytical tools Satya Mahesh 10:00-11:00 » Presentation tools » Every day utilities Break Tea Break 11:00-11:15 Half-Time Coach - Developing FLMs Session 3 » Crafting Job-Descriptions to Identify Learning Needs Anup Soans 11:15-12:00 » Creating Training Programs Based on Learning Needs » Writing IDPs - Module for MR Development » KA$H - Knowledge, Attitude, Skills, Habits - KA$H = CASH : Overcom- ing Learner Skepticism - The WIIFM of Learning Session 4 Anup Soans » What is FDA? 12:00-12:45 » The 80:20 Reality of Making Calls (80% Waiting: 20% Actual Calling) » The one-minute opener to create impact and expand the window of opportunity. Q&A Q&A 12:45-01:00 01:00-02:00 Lunch Session 5.a » Action Planning and Designing a Training Program that Rocks Pankaj Gursahani 02:00-03:15 » Capturing Learning of 3 Days – Take home lessons 03:15-03:30 Break Session 5.b » Action Planning and Designing a Training Program that Rocks Pankaj Gursahani 03:30-04:30 » Capturing Learning of 3 Days – Take home lessons 04:30-05:00 » Closing and Awarding of Certificates