3. It traces its ancestry back to the Bank of Calcutta which was established in 1806; this makes SBI the oldest commercial bank in the Indian subcontinent.
8. SBI is lagging behind in speedy processing of housing loan as its TAT- Turn Around Time is 6 days which is more than other banks.
9. Although the cost of documentation charged by SBI is not the highest but banks like AXIS & ICICI are not charging cost of documentation at all.
10. The Lawyer’s fees for legal advice are borne by the customers only in SBI where as in all other banks it is borne by bank itself which shows lack of concern of SBI towards its customers’ pockets.
11.
12. SBI provides housing loan with overdraft facility for benefit of customer.
13. The cover of house property through insurance is compulsory in case SBI where as it is optional in case of other banks.
14. SBI offers accident insurance as an additional facility unlike other banks.
15. SBI provides homeloans at combined scheme of floating & interest rates.Continued…….
16.
17. Out of 10 builders surveyed 6 expressed that other private banks like HDFC is providing the maximum number of housing loans.
18. 60 % of the builders were of the view that processing speed of SBI regarding housing loan is delayed.
19. SBI is favoured over other banks in case of easy terms and conditons.
20. SBI stands No- 1 in the area of interest rates.
21. Most of the builders are not aware of all the housing loan schemes & advantages which shows the lack of marketing.
22. 70 % of the builders responded that they will recommend SBI to their customers due to various positive traits like SBI is economical,interest rates are low & excellent customer service provided .
23. 30% of the builders responded that they will not recommend SBI to their customers because agents of other banks like HDFC & ICICI are personally approaching the builders & displaying their various products on housing loan to lure the customers.Interpretation & Analysis of survey conducted among builders.
29. Unique facitilities such in principle approval, overdraft facility, option to enhance loan amount eligibility, free personal accident insurance & varied schemes like the plus schemes.Conclusion & Recommendations
30.
31. SBI should market the products which are provided specially under NRI housing scheme which has not been geared up , This needs to grow internationally. Continued….