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CMA - Credit Department Success Measurements

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Credit Management Association
Credit Management Association
BusinessWirtschaft & Finanzen
1 von 8
Measurements “ Measure it, report it and your results will improve” Michael Puccinelli, CCE
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Performance measures- effectiveness measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Operational Measures efficiency measures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quality measures ,[object Object],[object Object],[object Object]
Timeliness measures ,[object Object],[object Object],[object Object]
Yield Measures ,[object Object],[object Object],[object Object]
[object Object]

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