5. 5
Strategy
• The ongoing process of formultaing,implementing and
controlling broad plans to guide the organization in
achieving its strategic goals, given its internal &
external environment
• A comprehensive Plan aimed at helping the
organization achieve its goals
Strategic Management
• What managers do to develop the organization’s
strategies
OR
7. 7
Strategic Management Process
• Step 1: Identify the Organization’s Current Mission,
Objectives, and Strategies
– Mission: the firm’s reason for being
• The scope of its products and services
i.e. (Nokia)
– Goals: the foundation for further planning
• Measurable performance targets
8. 8
Strategic Management Process
• Step 2: Conduct an External Analysis
– The environmental scanning of specific and general environments
• Focuses on identifying opportunities and threats
Opportunities: Positive trends in external Environment
Threats : Negative trends in external environment
• Step 3: Conduct an Internal Analysis
– Assessing organizational resources, capabilities, activities, and
culture:
• Strengths (core competencies) create value for the customer and
strengthen the competitive position of the firm
• Weaknesses (things done poorly or not at all) can place the firm
at a competitive disadvantage.
• Steps 2 and 3 combined are called a SWOT analysis. (Strengths,
Weaknesses, Opportunities, and Threats)
9. 9
PESTEL Analysis
Political Factor
· Stability of government
· Social policies: (e.g. social welfare etc.)
· Trade regulations: (e.g. the EU & NAFTA)
· Tax policies
The PESTEL framework is designed to provide managers with
an analytical tool to identify different macro-environmental
factors that may affect business strategies, and to assess how
different environmental factors may influence business
performance now and in the future.
10. 10
Social Factors
PESTEL Analysis
· Population demographics: (e.g. aging population)
· Distribution of Wealth (e.g. CFA and Labor)
· Changes in lifestyles and trends (e.g. Cloths)
· Educational levels (e.g. Baluchistan)
Economic Factor
· Disposable income of buyers (e.g. Mobile Sell)
· Credit accessibility (e.g. Bank,Shares,Friends)
· Unemployment rates (e.g. Minimize Unemployment)
· Interest rates (e.g. State bank)
· Inflation (e.g. Price change Petrol)
11. 11
PESTEL Analysis
Environmental Factors
· Environmental protection laws (e.g. dehydrate smoke, tree)
· Waste disposal laws (e.g. Radio activity element wastage)
· Energy consumption regulation (e.g. sui gas Generator)
· Employment regulations ( e.g. wages)
· Competitive regulations
Legal Factors
Technological Factors
· New innovations and discoveries
· New technology Replace old one
(e.g. Vacuum tube ,Monitor, Telephone)
12. 12
Strategic Management Process
• Step 4: Formulate Strategies
– Develop and evaluate strategic alternatives
– Select appropriate strategies for all levels in the organization that provide
relative advantage over competitors
– Match organizational strengths to environmental opportunities
– Correct weaknesses and guard against threats
• Step 5: Implement Strategies
– Implementation: Once Strategies formulated, they must be
implemented
– Performance will suffer if the strategies aren’t implemented
properly
• Step 6: Evaluate Results
– How effective have strategies been?
– What adjustments, if any, are necessary?
13. 13
Why Strategic Management Is
Important
• higher organizational performance
• requires that managers examine and adapt to
business environment changes
• coordinates different organizational units to
focus on organizational goals
• Key to the managerial decision-making
process
14. 14
Types of Organizational Strategies
There are three basic types of organizational strategies
1. Corporate Level Strategy
2. Business Level or Competitive Strategy
3. Functional Level Strategy
16. 16
Corporate Level Strategy
1. Grand Strategy
Grand strategy is a comprehensive general strategy
designed to guide the major actions that will accomplish
the organization’s long-term goals
• Improve the organization’s performance ,maximize
opportunities and internal strength
• Minimize external threats and internal weakness
There are two types of corporate level strategies
1. Grand Strategy
2. Portfolio Strategy
17. 17
There are three types of Grand strategy
Corporate Level Strategy
A. Growth Strategy
B. Stability Strategy
C. Retrenchment Strategy
A. Growth Strategy
Seeking to increase the organization’s business by
expansion into new products and markets
Possible growth strategies are
1.Concentration
2.Vertical Integration
3.Horizontal integration
4.Diversification
5. others (Merger & Joint Venture
18. 18
Corporate Level Strategy
1. Concentration:
A strategy for company growth by increasing sales of
current products to current market i.e. (LUX or PEPSI)
2. Vertical Integration:
A growth strategy that involves the acquisition of one or
more organization that are suppliers, distributers or
customers of the firm’s products
Backward Integration: Acquiring or establishing a supplier
Forward Integration: Acquiring or establishing a customer or
a distribution channel to customer
19. 19
Corporate Level Strategy
3. Horizontal Integration:
A growth strategy that involves the acquisition of one or
more competitors i.e. (Spinning mills to Spinning mills)
Ginning Spinning Weaving Dying Garments
Forward IntegrationBackward Integration
4. Diversification:
A strategy for company growth through starting up or
acquiring businesses outside the company’s current
products and markets i.e. (National Ronaq brand)
20. 20
A joint venture is when two or more companies make an
agreement to do business in one specific area
Joint venture:
It’s a short term collaboration
i.e. (Nokia Siemens Network, Sony Ericson
Merger:
A merger is when two companies come together to form a single
company
i.e. Al Baraka banking group and Emirates Global Islamic Bank
( Al Baraka Islamic Bank Pakistan)
Corporate Level Strategy
5. Others
21. 21
Corporate Level Strategy
B. Stability Strategy
A Grand Strategy in which organization continues to do what it
is currently doing
C. Retrenchment Strategy
A Grand Strategy that involves reducing organizational
operation also called defensive Strategy
Types of Retrenchment Strategies
There are five types of retrenchment Strategies
i. Turnaround
ii. Harvest
iii. Divestiture
iv. Bankruptcy
v. Liquidation
22. 22
Corporate Level Strategy
i. Turnaround
A retrenchment strategy intended to reverse a negative trend and
regain profitability
Reducing Salaries and bonuses employees and downsizing to
get profit
Increase Customer satisfaction and adjust pricing for better
profitability
ii. Harvest
A retrenchment strategy that involves minimizing investment
and maximizing short-term profit
Increase prices to get maximum profits
Reduce or eliminate advertising or marketing effort to save
cost
23. 23
iii. Divestiture
Corporate Level Strategy
A retrenchment strategy that involves selling all or part of an
organization
Poor working organization unit does nothing to achieve
organization long term goals selling is one solution
iv. Bankruptcy
A retrenchment strategy in which an organization unable to meet
its obligations seeks court protection to gain time and
opportunity to attempt a turnaround
Managers choose bankruptcy only after they have failed to
reverse a long period of decline
Organization responsible to give all parties payment honestly
24. 24
v. Liquidation
Corporate Level Strategy
A retrenchment strategy that involves dissolving or selling an
entire organization
when small business owners choose liquidation when they
believe that their organization’s future is bleak
e.g. (Partners Death, Illegal work)
25. 25
• Corporate Portfolio Analysis
– BCG Matrix
• Developed by the Boston Consulting Group
• Considers market share and industry growth rate
• Classifies firms as:
– Cash cows: low growth rate, high market share
– Stars: high growth rate, high market share
– Question marks: high growth rate, low market share
– Dogs: low growth rate, low market share
Corporate Level Strategy
26. 26
BCG Growth Rate Matrix
Stars
Heavily invest
Question
Marks
Sell off or
turn into stars
Cash
Cows
Milk for cash
Dogs
Sell off or
liquidate
High Low
Market Share
HighLow
Anticipated
GrowthRate
28. 28
Business StrategyBusiness Strategy
Miles & Snow
adaptation Model
Miles & Snow
adaptation Model
Porter’s Generic
Competitive Strategies
Porter’s Generic
Competitive Strategies
Product Life CycleProduct Life Cycle
- Defender Strategy
- Prospector Strategy
- Analyzer Strategy
- Reactor Strategy
- Cost Leadership Strategy
- Differentiation Strategy
- Focus Strategy
Research and
Development
Manufacturing Marketing Human
Resources
Finance
Functional StrategyFunctional Strategy
Levels of Organizational Strategy
29. 29
Business-Level Strategy
• Business-Level Strategy
– A strategy that seeks to determine how an
organization should compete in each of its
business (es)
There are three tools of business level strategy
1. Miles and snow adaptation Model
2. Porter’s Generic Competitive Strategy
3. Product Life Cycle Model
30. 30
Business-Level Strategy
• Miles and Snow Adaptation Model
After studying the practices, of organization in four industries,
Raymond E . Miles and Charles C. snow developed the adaptation
model
Adaptation Model
A strategy analysis tool based on the relationship of business
level strategy to internal and external environments.
For business level strategy that use to adapt Miles and Snow
identified four level of strategy
1. Defender Strategy
2. Prospector Strategy
3. Analyzer Strategy
4. Reactor Strategy
31. 31
Business-Level Strategy
1. Defender Strategy
The defender strategy involves defining a narrow market that the
organization can thoroughly penetrate with a limited number of
goods or services
Effective in stable environment
Focus on internal efficiencies rather than worrying about
external environment
It may leave organization weak in the case of major
environmental shift
32. 32
2. Prospector Strategy
Business-Level Strategy
The prospector strategy is opposite of the defender strategy, being
concerned with identifying and developing new product and
market opportunities
Effective in dynamic environment
It can be costly strategy to follow (pursue)
Remaining flexible and responsive (scan) to environmental
changes
i.e. importer exporter
33. 33
Business-Level Strategy
3. Analyzer Strategy
The analyzer strategy combines elements of the defender and
prospector strategies
Organization maintain traditional products & customers
Watching competitors activity
Searching for new products and market, that appear to be
possible
Flexibility to respond to environmental changes
Stability to profit from a stable environment
Keep flexibility and stability in balance, if not balance then
result can be inefficient (Daewoo express)
34. 34
Business-Level Strategy
4. Reactor Strategy
In any type of environment reactor acts without a consistent
strategy
Reactor responds in appropriately and ad hoc fashion
Reactor risks poor performance because of inability to react
appropriately or consistently to any environmental situation
35. 35
Business-Level Strategy
• Porter’s Generic Competitive Strategies
An organization becomes stuck in middle when its costs are too
high to compete with the low cost leader or when its products are
not differentiator's products or compete the differentiator
1. Cost Leadership Strategy
2. Differentiation Strategy
3. Focus Strategy
1. Cost Leadership Strategy
A low cost leader is highly efficient overhead is kept to minimum
and the firm does everything it can to cut costs (e.g. Wal-Mart)
36. 36
Business-Level Strategy
2. Differentiation Strategy
Products might come from exceptionally high quality,
extraordinary service, innovative design or an unusually positive
brand image
3. Focus Strategy
The generic competitive strategy in which an organization
concentrates on a limited part of the market, a limited product line,
or a confined geographic area
Cost focus
Involve a cost advantage
Differentiation Focus
Narrow segment or niche
38. 38
Five Competitive Forces
1. Threat of New Entrants
– The ease or difficulty with which new competitors can enter
an industry
1. Threat of Substitutes
– The extent to which switching costs and brand loyalty affect
the likelihood of customers adopting substitute products and
services
1. Bargaining Power of Buyers
– The degree to which buyers have the market strength to hold
sway over and influence competitors in an industry
4. Bargaining Power of Suppliers
– The relative number of buyers to suppliers and threats from
substitutes and new entrants affect the buyer-supplier
relationship
4. Current Rivalry
– Intensity among rivals increases when industry growth rates
slow, demand falls, and product prices descend
39. 39
Functional-Level Strategy
The strategies used by an organization’s various functional
departments to support the competitive strategy
1. Research and development
2. Manufacturing
3. Marketing
4. Human Resource
5. Finance
1. Research and Development
Research and Development comprise creative work
undertaken on a systematic basis in order to increase the stock
of knowledge, including knowledge of man, culture and
society, and the use of this stock of knowledge to devise new
applications
40. 40
Functional-Level Strategy
To make or process a raw material into a finished product
2. Manufacturing
3. Marketing
The act or process of buying and selling in a market
4. Human Resource
Human resources is the set of individuals who make up the
workforce of an organization and business sector
5. Finance
Finance refers to the management, creation and study of
money, banking, credit, investments, assets, and liabilities
41. 41
Current Strategic Management Issues
1. The need for Strategic Leadership
2. The need for Strategic Flexibility
1. The need for Strategic Leadership
The ability to anticipate, envision, maintain flexibility, think
strategically and work with others in the organization to
initiate changes that will create a viable (possible) and
valuable future for the organization
2. The need for Strategic Flexibility
The ability to recognize major external changes to quickly
commit resources, and to recognize when a strategic decision
was a mistake
43. 43
Important Organizational Strategies
for today’s Environment
1. e. Business Strategy (Online)
2. Customer service strategy
3. Innovation strategy
1. e. Business Strategy (Online)
Specific chat room
Niche web sites for selling products
Selling calls (credit card company)
44. 44
Important Organizational Strategies
for today’s Environment
2. Customer service strategy
An efficient customer communication system is an important
customer service strategy
An organizational culture is important to providing excellent
customers services
Employees should be trained to provide exceptional customer
service
45. 45
Important Organizational Strategies
for today’s Environment
3. Innovation Strategy
• Strategic Decisions about Innovation
– Basic research
– Product development
– Process innovation
• First Mover
– An organization that brings a product innovation to market or
uses a new process innovation
The role that the environment plays has influenced managers in developing a systematic means of analyzing the environment, assessing their organization’s strengths and weaknesses, identifying opportunities that would give the organization a competitive advantage, and incorporating these findings into their planning. The value of thinking strategically has an important impact on organization performance.
1. Strategic management is that set of managerial decisions and actions that determines the long-run performance of an organization.
2. It entails all of the basic management functions—planning, organizing, leading, and controlling.
The strategic management process is a six-step process that encompasses strategic planning, implementation, and evaluation (see Exhibit 7.1).
Step 1: Identifying the Organization’s Current Mission, Objectives, and Strategies.
1. Every organization needs a mission, which defines the purpose of the organization. What is the organization’s reason for being in business? Exhibit 7.2 describes some common components found in organizational mission statements.
2.It’s also important to identify the organization’s current objectives and strategies.
Step 2: External Analysis.
1.Managers in every organization need to do an external analysis. Factors such as competition, pending legislation, and labour supply could have an impact.
2.After analyzing the environment, managers need to assess what they have learned in terms of opportunities and threats. Opportunities are positive trends in external environmental factors; threats are negative trends.
3.The same environment can present opportunities to one organization and pose threats to another in the same industry because of different resources and capabilities.
Step 3: Internal Analysis.
1.Should lead to a clear assessment of the organization’s resources and capabilities.
2.Any activities the organization does well or any unique resources that it has are called strengths.
3.Weaknesses are activities the organization does not do well or resources it needs but does not possess. If any of the organizational capabilities or resources are exceptional or unique, they’re called the organization’s core competencies.
4. Organizational culture is important in internal analysis. It can promote or hinder an organization’s strategic actions.
5. Combined external and internal analyses are called SWOT analysis because it’s an analysis of the organizations’ strengths, weaknesses, opportunities, and threats.
Step 4: Formulating Strategies.
1. After the SWOT, managers develop and evaluate strategic alternatives and select strategies that are appropriate.
2. Strategies need to be established for corporate, business, and functional levels.
1. One reason strategic management is important is because it can make a difference in how well an organization performs.
2. Another reason has to do with the fact that organizations of all types and sizes face continually changing situations.
3. Strategic management is also important because of the nature of organizations. They are composed of diverse divisions, units, functions, and work activities that need to be coordinated.
4. Strategic management is also important because it’s involved in many of the decisions that managers make.
A stability strategy is characterized by an absence of significant change.
Corporate Portfolio Analysis. Used when an organization’s corporate strategy involves a number of businesses.
BCG Matrix helps to identify which businesses offer high potential and which are a drain on organizational resources.
The first portfolio matrix—the BCG matrix—developed by the Boston Consulting Group, introduced the idea that an organization’s businesses could be evaluated and plotted using a 2 x 2 matrix (see Exhibit 7.5) to identify which ones offered high potential and which were a drain on organizational resources. The horizontal axis represents market share, which was evaluated as either low or high; and the vertical axis indicates anticipated market growth, which also was evaluated as either low or high. Based on its evaluation, businesses can be placed in one of four categories.
A business-level strategy seeks to determine how an organization should compete in each of its businesses. For organizations in multiple businesses, each division will have its own strategy that defines the products or services it will offer, the customers it wants to reach, and the like.
When an organization is in several different businesses, these single businesses that are independent and formulate their own strategies are often called strategic business units (SBUs).
Competitive strategies developed out of the work of Michael Porter. His framework suggests that managers can choose from among three generic strategies. Porter’s major contribution has been to carefully outline how managers can create and sustain a competitive strategy in order to earn above-average profitability.
a.Industry analysis is an important step in Porter’s framework. He says there are five competitive forces at work in an industry (see Exhibit 7.6).
1) Threat of new entrants is determined by barriers to entry, which are factors that determine how easy or hard it is for new competitors to enter an industry.
2) Threat of substitutes is a factor that determines whether or not customers will switch their business to a competitor.
3) Bargaining power of buyers is a factor that determines the amount of influence that buyers have in an industry.