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Is Three A Crowd?
      #12ntcCNVO




      Margaux Mennesson
      Cheryl Black

© Convio, Inc. | Page 1   #12ntcCNVO with @Convio & @BTAOregon
Margaux Mennesson




© Convio, Inc. | Page 2   #12ntcCNVO with @Convio & @BTAOregon
Cheryl Black




© Convio, Inc. | Page 3   #12ntcCNVO with @Convio & @BTAOregon
Today’s Agenda
• Social Fundraising 101
• The Tools
• BTA Oregon Goes Social
• Make it Happen at Your Org




© Convio, Inc. | Page 4   #12ntcCNVO with @Convio & @BTAOregon
Social Media Landscape




© Convio, Inc. | Page 5        #12ntcCNVO with @Convio & @BTAOregon
I think many of these new sites are trying
                to make online giving, which is rather
                transactional in nature, an experience of
                greater intimacy, and that’s valuable.




  Katya Andresen, Network for Good
  New York Times
  12/19/10




© Convio, Inc. | Page 6      #12ntcCNVO with @Convio & @BTAOregon
Pros
• Interaction & intimacy
• Marketing
• Funding




© Convio, Inc. | Page 7   #12ntcCNVO with @Convio & @BTAOregon
Cons
• Disconnect
• Gaps in Cultivation
• Fees & Tips




© Convio, Inc. | Page 8   #12ntcCNVO with @Convio & @BTAOregon
© Convio, Inc. | Page 9   #12ntcCNVO with @Convio & @BTAOregon
The Line Up
• Causes
• Fundly
• Crowdrise
• Common Ground
  Social




© Convio, Inc. | Page 10   #12ntcCNVO with @Convio & @BTAOregon
Causes
• Est. 2008
• Facebook Platform
• Raised $30M+
• Create a Causes Wish
  for Charity




© Convio, Inc. | Page 11   #12ntcCNVO with @Convio & @BTAOregon
Danielle Brigida said, "Facebook Causes
                are a pretty picture of something you
                support." Carie Lewis added, "It's all
                about the cool factor. It's about taking
                pride in something and everything being
                about me! me! me!"



                                                                   Beth Kanter’s Blog
                                                                               1/9/08



© Convio, Inc. | Page 12    #12ntcCNVO with @Convio & @BTAOregon
Crowdrise
• Est. 2010
• Founder: Edward
  Norton
• Speaks to younger
  generations
• Crowdsourcing +
  social networking +
  incentives


© Convio, Inc. | Page 13   #12ntcCNVO with @Convio & @BTAOregon
“If Facebook is the platform where people
           assert ‘This is who I am as defined by
           who my friends are’ and Twitter is where
           people say ‘This is who I am as defined
           by what I’m doing right now’… Crowdrise
           is where people proclaim ‘This is who I
           am as defined by what I’m doing to make
           the world a better place,’ ” said Jeffrey
           Wolfe, co-founder of Crowdrise.


Mashable.com
1/27/11


© Convio, Inc. | Page 14   #12ntcCNVO with @Convio & @BTAOregon
Fundly
• Est. 2010
• YouTube, Facebook,
  Twitter & more
• Raised $230M
• Download donor data




© Convio, Inc. | Page 15   #12ntcCNVO with @Convio & @BTAOregon
How big of a player is Fundly? The
                 company has, to date, funnelled over
                  $230 million through its system for
                    large and small donors alike…




                                                             Washington Post
                                                             12/8/11



© Convio, Inc. | Page 16    #12ntcCNVO with @Convio & @BTAOregon
Common Ground Social
• Established 2011
• Facebook, Twitter &
  LinkedIn
• Feature of Common
  Ground CRM
• Automatically updates
  records



© Convio, Inc. | Page 17   #12ntcCNVO with @Convio & @BTAOregon
Common Ground Social is one of the
                           cleanest designed social online
                           fundraising solutions I have seen…it is
                           simple to use from an administration
                           perspective as well as from the
                           individual fundraiser’s point of view.




       Andrew Kerr
       Development Manager, All Hands Volunteers


© Convio, Inc. | Page 18            #12ntcCNVO with @Convio & @BTAOregon
Bicycle Transportation Alliance Goes Social
© Convio, Inc. | Page 19   #12ntcCNVO with @Convio & @BTAOregon
Bicycle Transportation Alliance
                                            • Be My Velotine: 2-
                                              week mini social
                                              fundraising campaign
                                              to support the BTA’s
                                              youth Bicycle Safety
                                              Education program




© Convio, Inc. | Page 20   #12ntcCNVO with @Convio & @BTAOregon
A supporter’s personal fundraising page




© Convio, Inc. | Page 21   #12ntcCNVO with @Convio & @BTAOregon
What worked
• Common Ground Social Fundraising makes it
  easy to set up the campaign and track results
• Creative, fun personalized pages gave us
  insight into what resonates with supporters
• Great for donors who are ready to engage on a
  deeper level
• Showing examples of pages that other donors
  had created was helpful for providing inspiration


© Convio, Inc. | Page 22   #12ntcCNVO with @Convio & @BTAOregon
Build a customized campaign
Customize:

• Sign up page

• Personal page

• Fundraiser TY email

• Donor TY email

• Thank you pages

Also:

• Recruitment emails

• Coaching emails


© Convio, Inc. | Page 23   #12ntcCNVO with @Convio & @BTAOregon
Lessons learned
• Introducing social fundraising to donors takes
  time.
• Know your target audience: who among your
  supporters would be ready to engage on this
  level? Major donors, long-time supporters, older
  donors, etc.
• Encourage your donors to be creative!




© Convio, Inc. | Page 24   #12ntcCNVO with @Convio & @BTAOregon
Make it Happen
                 Social Fundraising at your Organization




© Convio, Inc. | Page 25     #12ntcCNVO with @Convio & @BTAOregon
1. Integrate Social Media
• “Calendarizing”
• Cross promotion




© Convio, Inc. | Page 26   #12ntcCNVO with @Convio & @BTAOregon
“Calendarizing”




© Convio, Inc. | Page 27   #12ntcCNVO with @Convio & @BTAOregon
2. Set Your Goals

                     4500
                     4000
                     3500
                     3000
                     2500
                     2000
                     1500
                     1000
                       500
                           0



© Convio, Inc. | Page 28       #12ntcCNVO with @Convio & @BTAOregon
Be SMART
• Specific
                                               “Raise $1000 on Facebook by
• Measurable                                   December 2012”
• Attainable
• Realistic                                    “Reach 750 followers on
                                               Twitter by June 2012”
• Timely




© Convio, Inc. | Page 29   #12ntcCNVO with @Convio & @BTAOregon
3. Select a Tool
• What are my goals?
• Does this make sense for my
  organization?
• Can I leverage existing
  content?
• Can I access the individual
  fundraisers and donors for
  further cultivation?


© Convio, Inc. | Page 30   #12ntcCNVO with @Convio & @BTAOregon
4. Motivate & Cultivate
• Cross channel
• Tips
• Thanks




© Convio, Inc. | Page 31   #12ntcCNVO with @Convio & @BTAOregon
Thank you!
• Presentation slides can be
  provided to you in a email

• Get free research on our
  website – www.convio.com

• Common Ground Social –
  www.commongroundcrm.com

• Want more on Social Media?
  We’ve got guides, tip sheets,
  videos, etc. –
  www.convio.com/socialmedia




© Convio, Inc. | Page 32   #12ntcCNVO with @Convio & @BTAOregon
Let’s talk. Connect with us.
                    ConnectionCafe.com

                     Twitter.com/Convio

                     Facebook.com/ConvioInc

                     Twitter.com/BTAOregon

                     Facebook.com/BTAOregon
© Convio, Inc. | Page 33      #12ntcCNVO with @Convio & @BTAOregon
Evaluate This Session!
    Each entry is a chance to win an NTEN engraved iPad!




      or Online using #12ntcCNVO at www.nten.org/ntc/eval




© Convio, Inc. | Page 34         #12ntcCNVO with @Convio & @BTAOregon

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Is Three a Crowd? Social Fundraising Tools and Strategies

  • 1. Is Three A Crowd? #12ntcCNVO Margaux Mennesson Cheryl Black © Convio, Inc. | Page 1 #12ntcCNVO with @Convio & @BTAOregon
  • 2. Margaux Mennesson © Convio, Inc. | Page 2 #12ntcCNVO with @Convio & @BTAOregon
  • 3. Cheryl Black © Convio, Inc. | Page 3 #12ntcCNVO with @Convio & @BTAOregon
  • 4. Today’s Agenda • Social Fundraising 101 • The Tools • BTA Oregon Goes Social • Make it Happen at Your Org © Convio, Inc. | Page 4 #12ntcCNVO with @Convio & @BTAOregon
  • 5. Social Media Landscape © Convio, Inc. | Page 5 #12ntcCNVO with @Convio & @BTAOregon
  • 6. I think many of these new sites are trying to make online giving, which is rather transactional in nature, an experience of greater intimacy, and that’s valuable. Katya Andresen, Network for Good New York Times 12/19/10 © Convio, Inc. | Page 6 #12ntcCNVO with @Convio & @BTAOregon
  • 7. Pros • Interaction & intimacy • Marketing • Funding © Convio, Inc. | Page 7 #12ntcCNVO with @Convio & @BTAOregon
  • 8. Cons • Disconnect • Gaps in Cultivation • Fees & Tips © Convio, Inc. | Page 8 #12ntcCNVO with @Convio & @BTAOregon
  • 9. © Convio, Inc. | Page 9 #12ntcCNVO with @Convio & @BTAOregon
  • 10. The Line Up • Causes • Fundly • Crowdrise • Common Ground Social © Convio, Inc. | Page 10 #12ntcCNVO with @Convio & @BTAOregon
  • 11. Causes • Est. 2008 • Facebook Platform • Raised $30M+ • Create a Causes Wish for Charity © Convio, Inc. | Page 11 #12ntcCNVO with @Convio & @BTAOregon
  • 12. Danielle Brigida said, "Facebook Causes are a pretty picture of something you support." Carie Lewis added, "It's all about the cool factor. It's about taking pride in something and everything being about me! me! me!" Beth Kanter’s Blog 1/9/08 © Convio, Inc. | Page 12 #12ntcCNVO with @Convio & @BTAOregon
  • 13. Crowdrise • Est. 2010 • Founder: Edward Norton • Speaks to younger generations • Crowdsourcing + social networking + incentives © Convio, Inc. | Page 13 #12ntcCNVO with @Convio & @BTAOregon
  • 14. “If Facebook is the platform where people assert ‘This is who I am as defined by who my friends are’ and Twitter is where people say ‘This is who I am as defined by what I’m doing right now’… Crowdrise is where people proclaim ‘This is who I am as defined by what I’m doing to make the world a better place,’ ” said Jeffrey Wolfe, co-founder of Crowdrise. Mashable.com 1/27/11 © Convio, Inc. | Page 14 #12ntcCNVO with @Convio & @BTAOregon
  • 15. Fundly • Est. 2010 • YouTube, Facebook, Twitter & more • Raised $230M • Download donor data © Convio, Inc. | Page 15 #12ntcCNVO with @Convio & @BTAOregon
  • 16. How big of a player is Fundly? The company has, to date, funnelled over $230 million through its system for large and small donors alike… Washington Post 12/8/11 © Convio, Inc. | Page 16 #12ntcCNVO with @Convio & @BTAOregon
  • 17. Common Ground Social • Established 2011 • Facebook, Twitter & LinkedIn • Feature of Common Ground CRM • Automatically updates records © Convio, Inc. | Page 17 #12ntcCNVO with @Convio & @BTAOregon
  • 18. Common Ground Social is one of the cleanest designed social online fundraising solutions I have seen…it is simple to use from an administration perspective as well as from the individual fundraiser’s point of view. Andrew Kerr Development Manager, All Hands Volunteers © Convio, Inc. | Page 18 #12ntcCNVO with @Convio & @BTAOregon
  • 19. Bicycle Transportation Alliance Goes Social © Convio, Inc. | Page 19 #12ntcCNVO with @Convio & @BTAOregon
  • 20. Bicycle Transportation Alliance • Be My Velotine: 2- week mini social fundraising campaign to support the BTA’s youth Bicycle Safety Education program © Convio, Inc. | Page 20 #12ntcCNVO with @Convio & @BTAOregon
  • 21. A supporter’s personal fundraising page © Convio, Inc. | Page 21 #12ntcCNVO with @Convio & @BTAOregon
  • 22. What worked • Common Ground Social Fundraising makes it easy to set up the campaign and track results • Creative, fun personalized pages gave us insight into what resonates with supporters • Great for donors who are ready to engage on a deeper level • Showing examples of pages that other donors had created was helpful for providing inspiration © Convio, Inc. | Page 22 #12ntcCNVO with @Convio & @BTAOregon
  • 23. Build a customized campaign Customize: • Sign up page • Personal page • Fundraiser TY email • Donor TY email • Thank you pages Also: • Recruitment emails • Coaching emails © Convio, Inc. | Page 23 #12ntcCNVO with @Convio & @BTAOregon
  • 24. Lessons learned • Introducing social fundraising to donors takes time. • Know your target audience: who among your supporters would be ready to engage on this level? Major donors, long-time supporters, older donors, etc. • Encourage your donors to be creative! © Convio, Inc. | Page 24 #12ntcCNVO with @Convio & @BTAOregon
  • 25. Make it Happen Social Fundraising at your Organization © Convio, Inc. | Page 25 #12ntcCNVO with @Convio & @BTAOregon
  • 26. 1. Integrate Social Media • “Calendarizing” • Cross promotion © Convio, Inc. | Page 26 #12ntcCNVO with @Convio & @BTAOregon
  • 27. “Calendarizing” © Convio, Inc. | Page 27 #12ntcCNVO with @Convio & @BTAOregon
  • 28. 2. Set Your Goals 4500 4000 3500 3000 2500 2000 1500 1000 500 0 © Convio, Inc. | Page 28 #12ntcCNVO with @Convio & @BTAOregon
  • 29. Be SMART • Specific “Raise $1000 on Facebook by • Measurable December 2012” • Attainable • Realistic “Reach 750 followers on Twitter by June 2012” • Timely © Convio, Inc. | Page 29 #12ntcCNVO with @Convio & @BTAOregon
  • 30. 3. Select a Tool • What are my goals? • Does this make sense for my organization? • Can I leverage existing content? • Can I access the individual fundraisers and donors for further cultivation? © Convio, Inc. | Page 30 #12ntcCNVO with @Convio & @BTAOregon
  • 31. 4. Motivate & Cultivate • Cross channel • Tips • Thanks © Convio, Inc. | Page 31 #12ntcCNVO with @Convio & @BTAOregon
  • 32. Thank you! • Presentation slides can be provided to you in a email • Get free research on our website – www.convio.com • Common Ground Social – www.commongroundcrm.com • Want more on Social Media? We’ve got guides, tip sheets, videos, etc. – www.convio.com/socialmedia © Convio, Inc. | Page 32 #12ntcCNVO with @Convio & @BTAOregon
  • 33. Let’s talk. Connect with us. ConnectionCafe.com Twitter.com/Convio Facebook.com/ConvioInc Twitter.com/BTAOregon Facebook.com/BTAOregon © Convio, Inc. | Page 33 #12ntcCNVO with @Convio & @BTAOregon
  • 34. Evaluate This Session! Each entry is a chance to win an NTEN engraved iPad! or Online using #12ntcCNVO at www.nten.org/ntc/eval © Convio, Inc. | Page 34 #12ntcCNVO with @Convio & @BTAOregon