1. Monica McCracken
6400 Northwest Drive
Des Moines, Iowa 50322
Home: 515 252 - 8996
mccrackenm60@yahoo.com
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Experience:
Steward Transportation
April 2007 – June 2009
Office Manager
St. Louis, MO.
Duties:
All administrative typing for department
Switchboard
Computer
Customers Service
Goodwill:
April 2005 - May 2006
Receptionist
Des Moines, IA.
Duties:
Switchboard.
Filing
Directing clients and public
Took orders over the phone for Goodwill pick ups.
Dispatch
Wellmark :
December 1994 - June 2004
Receptionist, Senior Administrative Assistant

2. Des Moines, IA.
Duties:
Keyed claims
Switchboard
Clerical duties for Audit Manager
Clerical duties for Auditors
Travel arrangements for Auditors and Audit Managers
All computer and laptop updates and
all of the maintenance, added all audit software
that was used for reimbursement managers and
Auditors.
Did all of the background checks for the audit department for
employees, and medical offices, that were being audited by the
Federal Government.
Education:
Roosevelt High School
June 1978 Diploma
Des Moines, IA