9. WHAT MOTIVATES PEOPLE
External Rewards Internal Rewards
⢠Salary ⢠Achievement
⢠Working conditions ⢠Responsibility
⢠Benefits ⢠Recognition
⢠Environment ⢠Feedback
⢠Learning and growth
10. Maslowâs Hierarchy of Needs
Lower-Order Needs Higher-Order Needs
Needs that are satisfied Needs that are satisfied
externally; physiological internally; social, esteem,
and safety needs. and self-actualization
needs.
11. Theory X and Theory Y
Theory X
Assumes that employees dislike
work, lack ambition, avoid
responsibility, and must be
directed and coerced to perform.
Theory Y
Assumes that employees like
work, seek responsibility, are
capable of making
decisions, and exercise self-
direction and self-control when
committed to a goal.
12. HOW TO MOTIVATE PEOPLE
⢠MOTIVATE YOURSELF TO MOTIVATE OTHERS
⢠IT SHOULD BE A CONTINUOUS PROCESS
⢠RECOGNITION
⢠PARTICIPATION
⢠CHALLENGES
⢠GIVE THEM TIME
⢠BELONGINGNESS
1.Motivation should and must be an ongoingprocess. It is not a once a year booster.2. We must all understand what reallydemotivates us and then take steps to preventit happening as frequently as possible.3. It takes a âbig thinkingâperson to give anothera compliment.4. Sell your ideas. Donât just tell them. Get yourpeople to embrace them.5. Those who should be participating mustbelieve that they have a chance to win6. You must understand that everybody doeshave a fuse and they can be sparked into life.7. The smaller the unit to which they belong the greater theloyalty, motivation and effort.
