2. RATIONALE
Usability is all about making things easier. In website, Less
thinking, less frustration. If your home page doesn't effectively
communicate with its target audience, it's worse than useless: it's a
liability
• According to George A. Miller’s studies humans’ short term memory
can retain only about 5-9 things at one time. This fact is often
used as an argument for limiting the number of options in navigation
menus to 7;
Satisfying Web users don’t prefer optimal ways to find the
information they’re looking for. Instead they permanently scan for
quick’n'dirty-solutions which are “good enough”.
• In today's competitive online
environment, you have about 5-8
seconds to grab your visitors'
attention. It must be immediately
apparent from the home page who your
company is and what it does.
3. STATEMENT OF THE PROBLEM
The study deals with the Usability Evaluation of theultimateguitar.com
and yourchords.com, the study was done to answer the following
questions:
How satisfied are the users after testing the website?
In terms of relevance of results, Are the users satisfied with the
results gathered in the different website?
What are the conclusions based on the findings of the survey?
4. RESEARCH METHODOLOGY
This study uses both quantitative and qualitative
method for conducting the research. The data
collected through different methods such as giving a
specific task to a user, evaluating the user and the
product. To come up to possible findings to which
Eload users prefer most. The proponent makes use of
Evaluation, Questionnaire for the participants. The
proponent analyzed the data based from the
instruments utilized to provide for conclusions and
recommendations.
5. RESEARCH RESEARCH RESEARCH
RESPONDENTS INSTRUMENTS PROCEDURES
Participants
were asked to
perform a
Think aloud
there were 5 protocol in
respondents •Survey which they
who will answer questionnaire describe their
the survey thought as
questionnaire •Interview they completed
which is the the task. A
first time •Think – a – survey
users. loud method questionnaire
will be
answered by
the users.
7. User Satisfaction from
the different task
ULTIMATEGUITAR.COM YOURCHORDS.COM
U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave
1. Search for
5 4 5 2 3.7
"lyrics and 4 S 4S 4S 4S 4S 4S 4S
VS S VS U S
chords"
TOTAL 4 3.7
S S
Weights Range Scale
5 4.21 – 5.00 Very Satisfied (VS)
4 3.41 – 4.20 Satisfied (S)
3 2.61 – 3.40 No Opinion (NO)
2 1.81 – 2.60 Unsatisfied (U)
1 1.00 – 1.80 Very Unsatisfied (VU)
8. Relevance of Results
ULTIMATEGUITAR.COM YOURCHORDS.COM
U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave
1. Search
2 4 4 4 5 3.8 5 2 4 2 3 3.2
for "lyrics
LR R R R VR R VR LR R LR NO NO
and chords"
TOTAL 3.8 3.2
R R
Weights Range Scale
5 4.21 – 5.00 Very Relevant (VR)
4 3.41 – 4.20 Relevant (R)
3 2.61 – 3.40 No Opinion (NO)
2 1.81 – 2.60 Less Relevant (LR)
1 1.00 – 1.80 Not Relevant (NR)
9. Overall Performance as
perceived by the Users
ULTIMATEGUITAR.COM YOURCHORDS.COM
U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave
1. Search for
4 3 4 4 3.8 5 3 3 2 3.4
“lyrics and 4G 4G
G S G G G E S S P S
chords"
TOTAL 3.8 3.4
G G
Weights Range Scale
5 4.21 – 5.00 Excellent (E)
4 3.41 – 4.20 Good (G)
3 2.61 – 3.40 Satisfying (S)
2 1.81 – 2.60 Poor (P)
1 1.00 – 1.80 Unusable (U)
10. Flexibility, Efficiency and Usability
ULTIMATEGUITAR.COM YOURCHORDS.COM
U1 U2 U3 U4 U5 Ave U1 U2 U3 U4 U5 Ave
1. Flexibility
2 3.4 4 3 3.1 4 3 3 .2
and 3G 3G 3G 3G
G E AA G G AA F G
Efficiency
2. Usability 4 4 4 3.6 4 4 3.2
3G 3G 3G 2F 3G
AA AA AA AA AA AA G
TOTAL 3.7 3.4
AA G
Weights Range Scale
5 4.21 – 5.00 Excellent (E)
4 3.41 – 4.20 Above Average (AA)
3 2.61 – 3.40 Good (G)
2 1.81 – 2.60 Fair (F)
1 1.00 – 1.80 Poor (P)
11. Think Aloud Observations
Questions User 1 User 2 User 3 User 4 User 5
1. How long have you Over 5 yrs Over 5 yrs 3 to 5 yrs Over 5 yrs Over 5 yrs
used the Internet?
2. Which website is the Yourchords.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com
most relevant results?
3. Which website was the Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com
easiest to use? Why? Easy to find results
Easy to learn Gives exact results Results are very fast
that the other
website
4. Which website would Yourchords.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com Ultimateguitar.com
you rate the best? Why?
Fast and easy to More relevant and Easy to use Very relevant results
use has a good features
5. Which features of Eye Tracking Format of results Results are clearly Format of results Faster
ultimategitar.com did you presented
like?
6. Which features of None None Nothing None None
ultimategitar.com did you
dislike?
7. Which features of All Lyrics and Chords Features for Lyrics Information about Easy to understand
yourchords.com did you and Chords the lyrics and
like? chords
8. Which features of None Chords None None None
yourchords.com did you
dislike?
12. Task Duration
(minutes) User 1 User 2 User 3 User 4 User 5
Task 1 1.20 4.33 1:48 2:14 2:05
Total Time
Ultimate 1.23 2:30 2:13 1.41 3.55
guitar.com
Total Time
Yourchords 2:26 2:45 3:05 4.32 5:42
.com
Total Time 3.49 4.75 5.18 5.73 8.97
13. FINDINGS, CONCLUSION,
AND RECOMMENDATIONS
How satisfied are the users after testing the website?
• Based on the results in table 1, the users rated both website as
average.
In terms of relevance of results, Are the users satisfied with the
results gathered in the different website?
• Based on the results found in table 2, both website provides
relevant results
Which of the two website are preferred by the users?
• Based on results table 5, the users prefer to use
ultimateguitar.com than yourchords.com.
14. CONCLUSION RECOMMENDATION
As we based the results Since based on the results
presented in Chapter 2, ultimateguitar.com is more relevant
the study shows that that the yourchords.com, the
ultimateguitar.com is yourchords .com must not be
complicated than the other website.
more Usable than
Features only improve a product if it
yourchords.com. is always used by the users. It
Ultimateguitar.com gives means that the yourchords.com must
more relevant results, have the main goal to improve the
satisfies the users more, product, so that the users will
and has a better satisfied that the yourchords.com is
performance than relevant to used.Yourchords.com
yourchords.com as rated confirmed that the results are not
by the users. that relevant. This report
recommends that yourchords.com
add more features to attract user’s
eye and to improve this aspect.