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It’s a Social Media World After All… ANDREW MARIETTA, REGIONAL MANAGER, NEW YORK COUNCIL OF NONPROFITSWWW.NYCON.ORG   @NYNED  800.515.5012 ext. 141 amarietta@nycon.org
Who’s Heard of These? Blogs Wikis RSS Feeds Facebook YouTube Delicious Flickr Twitter LinkedIn
What is Social Media? Social Media is people using tools (like blogs & video) and sites (like Facebook & Twitter) to share content and have conversationsonline.
The Real Value of Social Media “Is that it exponentially leverages word-of-mouth.” -John Haydon,   marketing consultantjohnhaydon.com(yes, that’s him.)
Why Should We Care? In 2005, 8% of all adults online had a profile on a social network site. Today, over 40% do. Source: Pew Internet & American Life Report (January 2009)
Your Donors are Online In 2007, total online giving in the US reached over $10 billion – a 52% increase over 2006. 51% of wealthy donors prefer to give online. Source: ConvioThe Wired Wealthy (March 2008)
Your Future Leaders are Online… http://www.youtube.com/watch?v=dGCJ46vyR9o
Dazzling Data….  Facebook has More than 500 million active users currently. 50% of active users log on to Facebook in any given day Average user has 130 friends People spend over 700 billion minutes per month on Facebook Average user is connected to 80 community pages, groups and events  Nearly three quarters (73%) of online teens and an equal number (72%) of young adults use social network sites.  Source: Facebook.com and  Pew Research Center’s Internet & American Life Project  The Pew Research Center’s Internet & American Life Project
Why Nonprofits Use Facebook…. ,[object Object]
Many “friends” does not equal many “supporters.”
Facebook not a proven fundraising tool
Confusing “fan pages” vs. individual page vs. “group” page.
People worry about privacy, etc.
Can be time consumingPro’s:  Post News and Events to a place where people can see it on a regular basis.  Send out alerts  and ask for action without being  annoying or clogging people’s email “inboxes” Get real-time feedback from people who care about your cause. Build a community feeling.
In August 2008 23.7 million people visited YouTube. Every minute, 13 hours of video are uploaded to YouTube. 1 out of 3 videos viewed online is on YouTube. Source: ComScore Inc. (August 2008)
Why Nonprofit Use YouTube… ,[object Object]
Have to purchase technology (Flip Cam or other recording device.)
May need to learn how to embed code on your nonprofit website.
Privacy issues arise for clients or program participants
What’s our personality?
Pro’s:
Puts a “face to a name.”
Gives your nonprofit a personality
Makes the story more powerful
Allows for feedback with constituents,[object Object]
Tweeting for Good…
Tweeting for Bad…
Why Nonprofits Use Twitter… Pro’s:  Can quickly find those that care about your cause and engage in conversations. Twitter users proven to be more active and give more money. Dialogue driven tool. Get feedback from community of users.  ,[object Object]

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It’s A Social Media World After All_NY Council of Nonprofits Presentation

  • 1. It’s a Social Media World After All… ANDREW MARIETTA, REGIONAL MANAGER, NEW YORK COUNCIL OF NONPROFITSWWW.NYCON.ORG @NYNED 800.515.5012 ext. 141 amarietta@nycon.org
  • 2. Who’s Heard of These? Blogs Wikis RSS Feeds Facebook YouTube Delicious Flickr Twitter LinkedIn
  • 3.
  • 4. What is Social Media? Social Media is people using tools (like blogs & video) and sites (like Facebook & Twitter) to share content and have conversationsonline.
  • 5. The Real Value of Social Media “Is that it exponentially leverages word-of-mouth.” -John Haydon, marketing consultantjohnhaydon.com(yes, that’s him.)
  • 6. Why Should We Care? In 2005, 8% of all adults online had a profile on a social network site. Today, over 40% do. Source: Pew Internet & American Life Report (January 2009)
  • 7. Your Donors are Online In 2007, total online giving in the US reached over $10 billion – a 52% increase over 2006. 51% of wealthy donors prefer to give online. Source: ConvioThe Wired Wealthy (March 2008)
  • 8. Your Future Leaders are Online… http://www.youtube.com/watch?v=dGCJ46vyR9o
  • 9.
  • 10. Dazzling Data…. Facebook has More than 500 million active users currently. 50% of active users log on to Facebook in any given day Average user has 130 friends People spend over 700 billion minutes per month on Facebook Average user is connected to 80 community pages, groups and events Nearly three quarters (73%) of online teens and an equal number (72%) of young adults use social network sites. Source: Facebook.com and Pew Research Center’s Internet & American Life Project The Pew Research Center’s Internet & American Life Project
  • 11.
  • 12.
  • 13. Many “friends” does not equal many “supporters.”
  • 14. Facebook not a proven fundraising tool
  • 15. Confusing “fan pages” vs. individual page vs. “group” page.
  • 16. People worry about privacy, etc.
  • 17. Can be time consumingPro’s: Post News and Events to a place where people can see it on a regular basis. Send out alerts and ask for action without being annoying or clogging people’s email “inboxes” Get real-time feedback from people who care about your cause. Build a community feeling.
  • 18. In August 2008 23.7 million people visited YouTube. Every minute, 13 hours of video are uploaded to YouTube. 1 out of 3 videos viewed online is on YouTube. Source: ComScore Inc. (August 2008)
  • 19.
  • 20.
  • 21. Have to purchase technology (Flip Cam or other recording device.)
  • 22. May need to learn how to embed code on your nonprofit website.
  • 23. Privacy issues arise for clients or program participants
  • 26. Puts a “face to a name.”
  • 27. Gives your nonprofit a personality
  • 28. Makes the story more powerful
  • 29.
  • 32.
  • 33. Personal vs. Professional Voice. What will “be” online?
  • 35.
  • 36. How Blog Comments Fed People
  • 37.
  • 38.
  • 39. People moving away from reading blogs to mediums like Facebook and Twitter.
  • 40. Need to post frequently to make the blog worth reader’s time.
  • 41. Worry about negative comments. Pro’s: Free tool that basically lets you set up your own webpage. Can include links to other sites, etc. Can have full access to post as much or as little as you want. Helps create a personality for your nonprofit Allows you to get feedback from people who care about your cause.
  • 42.
  • 43.
  • 44. 5 Rules of Social Media for Nonprofits 1. Listen. Social Media is not about you. It’s about people’s relationships with you. Listen before you speak.
  • 45. 5 Rules of Social Media for Nonprofits 2. Get involved. Social Media is about conversations and building relationships. It takes effort. Don’t just talk about yourself. Ask questions, engage people and link. Most of all, be inspiring.
  • 46. 5 Rules of Social Media for Nonprofits 3. Give up control. You can’t control the conversation. If you want people to spread your message, you have to trust them.Listen. Inspire. Engage. Let go.
  • 47. 5 Rules of Social Media for Nonprofits 4. Be honest. You can’t spin the truth with Social Media. Be open, honest and authentic in everything you say and do.
  • 48. 5 Rules of Social Media for Nonprofits 5. Think long term. Don’t expect immediate, easily measurable results. It takes time to build trust and make connections.
  • 49.