Presentation created for COMM 107 - Oral Communication: Principles and Practice
University of Maryland
Source: Communication: A Social and Career Focus by Berko, Wolvin & Wolvin
3. 20% of the nationâs youth cannot adequately communicate orally 63% cannot give clear oral directions Adults listen at a 25% level of efficiency 50 - 70% of people fear speaking in public
6. Human communication is a conscious or unconscious, intentional or unintentional process in which feelings and ideas are expressed in verbal and nonverbal messages - Berko, Wolvin & Wolvin Communication defined
10. Nationality Region of country Religion Political orientation Socioeconomic status Gender Sexual orientation Age/generation Vocation Hobbies Family background Marital status Communication and culture
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12. Individual perceptions Source Channel Receiver Feedback Noise Context Components of human communication Communication occurs within a system. When the system breaks down, communication breaks down. Bad systems can correct themselves.
17. Noise Environmental Physiological-impairment Semantic Syntactical Organizational Cultural Psychological Noise can happen at any stage of the communication process You have to learn how to deal with it by constantly seeking feedback
25. Ethical communication is to conform to the moral standards of their society Unethical communicators use language that degrades or injures human personalities by exaggeration, pseudotruths, twisting of words and name-calling Ethical communication
26. Can you foresee situations where you would potentially have to deal with unethical communication? At work? At home? At school? In this class? Ethical communication
27. Avoid falsehood or half-truths Raise listenersâ level of expertise on a topic Avoid mental or physical coercion Give credit to source Donât invent or fabricate statistics Remember! Listeners have to be ethical too, by taking things in with a grain of salt Ethical communication