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Anders Gronstedt, Ph.D., President,
Gronstedt Group
April 2022
Into the Metaverse:
9 Superpowers of VR Learning
An award-winning digital training company
innovating the future for leading Fortune
50-clients at the intersection of gaming,
virtual reality and corporate learning.
Colorado-based, in business for 25 years.
“The Miracle on the Hudson”
… was no miracle,
Captain Sully developed
mastery in a flight simulator
Passengers watched safety video
150 passengers:
33 brought their life vests,
only 4 put them on properly
People don’t learn what we’re
telling them to do,
they have to actually do it
Boeing 737 MAX Ethiopian &
Indonesian crashes killing 346 lives
The only Boeing
employee criminally
charged is the head of
pilot training
Pilots received a one-hour iPad course
instead of a flight simulator training
No muscle memory from simulation training to
make split-second decision to disable software
system responsible for the nosedive
Instead of crowding with a co-pilot and instructor
in a $12 million sawed-off cockpit on hydraulics…
… interact with students and
instructors from all over the
world from your couch with a
$299 VR headset
PC Internet
Mobile
Metaverse
Future:
AR performance
support
VR practice
simulations
Shared,
virtual spaces
eLearning
Micro-learning
Enterprise
with digital-twins
Secret Sauce of VR:
The power of “presence”
The brain treats the VR
experience like a real one.
Stepping through the frame
and going to another place.
The holodeck is here.
1. Real-time game engines
Inflection-point of VR
Move fluidly
through the
computer model
and look in any
direction.
Transforming TV
and movie making,
games and
enterprise learning
2. High-quality headsets
$299 less than
an airline flight
Game engine
360-video
Complete presence,
move freely through 3D-scene,
manipulate objects with hands,
just like real life.
User stuck in camera
position,
eLearning on your face
Hands-on-practice,
Learning-by-doing
and failing safely
The superpowers of VR learning:
1. Experiential learning
Quickly train 100s of people on new lab process
Mistakes have life and death consequences
Limited physical training labs and SMEs
Challenge:
A VR simulator to teach best
practice lab procedures.
Still in use three years later
Solution:
Read case and watch video:
https://www.gronstedtgroup.com/novartis-1
“Our brains were
designed to solve
problems related to
survival in an unstable
outdoor environment,
in constant motion,
walking 12 miles a day.”
John Medina, Ph.D.
VR: Full-body, sensory experience
Getting up on our feet using our
body commit skills to memory
and aid in retention and application
The superpowers of VR learning:
2. Embodied cognition, “muscle memory”
Recruit workforce for the
finishing trades
industries: Painters,
drywallers and glazers.
Challenge:
Let recruits experience an
immersive, high-fidelity
work experience on a
construction site
Solution:
Read case and watch video:
https://www.gronstedtgroup.com/ifti
10,000 hours to mastery:
Small, achievable
practice steps with
immediate feedback.
Prof. Anders Ericsson
Video tutorials Feedback after
mistakes and
unlimited re-do’s
The superpowers of VR learning:
3. Deliberate practice
Train security installation technician to
wire industrial access control systems
Challenge:
Solution:
VR installation sim with three different
learning levels, starting with video tutorials
and ending with a capstone free-playing
level with timed competition.
1. Learning Level:
Step-by-step video
tutorial and highlights
on the circuit board
The superpowers of VR learning:
3. Deliberate practice
2. Professional Level:
Step-by-step
text instruction
3. Expert Level:
Free play, time pressure
Level progression
Read case and watch video:
https://www.gronstedtgroup.com/alarm
+ managing team
Level progression
Dry Grocery
Lawn & Garden
Bakery & deli
Apparel
Cashier
+ management
+ customer
service
Entertainment
+ business
acumen
+ training team
+ security
Variations of a concept will teach
the underlying structure
The superpowers of VR learning:
3. Deliberate practice
Read case and watch video:
https://www.gronstedtgroup.com/walmart
Same state of mind when
learning and recalling
The superpowers of VR learning:
4. State-dependent retention
Same state of mind when
learning and recalling
The superpowers of VR learning:
4. State-dependent retention
Driving: Physical stress
Microaggression:
Psychological
stress
The superpowers of VR learning:
5. Visualization Beyond re-creating reality
– extending reality.
Scale and perspective:
Miniaturizing yourself into a
Fantastic Voyage/
Magic School-Bus ride inside
equipment or the body
Buyers must travel far to see
industrial chillers and can’t see
under the hood.
Challenge:
Solution:
The ultimate customer VR
experience with “X-ray vision” to
watch the flow of liquid and vapor
inside the equipment.
Read case and watch video:
https://www.gronstedtgroup.com/daikin
Survey:
“Please rate the value of
the VR Experience:”
Great Value: 80%
Some
Value: 20%
Little Value: 0%
Sales Launch event
with 1,500 reps and
customers
The superpowers of VR learning:
6. Engagement Ultimate captive audience
Step inside the story and
become the protagonist
The ultimate empathy machine
The superpowers of VR learning:
7. Storytelling & Empathy
Improving service and empathy by
teaching team members to see the
world through the customer’s eyes.
Challenge:
Solution:
“Walk around” a 3D virtual dialysis
clinic solving issues.
Read case and watch video:
https://www.gronstedtgroup.com/davita
The superpowers of VR learning:
8. Analytics and AI machine learning
Head and eye tracking
Length and frequency of
looking at the rear mirror
Hand/body tracking
Are the hands angled
correctly to not interrupt
airflow?
Heatmaps
Visualize analytics spatially
(walking, looking, hand
movements)
Physiological response
Heart rates, brain waves, and
“cognitive load”
Shared learning space for
students and instructors to
interact seamlessly and
learn with and from each
other in the performance
environment.
The superpowers of VR learning:
9. Social learning
Reduce training cost
 Speed: Doesn’t just collapse space;
it collapses time
 On-demand training
 Lower instructor, facility & travel cost
 Fewer operational disruptions
Improved job performance
 Better efficiency, quality and value
 Lower accident rate
Higher engagement
 Reduce turnover
 Improve talent acquisition
The metaverse:
The workplace is moving to the digital workspace
The buzz around metaverse has reached
a fever pitch and it’s elevating the VR
conversation from training to C-suite.
Impacts every function of the company.
Align to enterprise metaverse strategy:
• Marketing product placement
• Venue for sales meetings
• Digital twins for operations, etc.
Define Design Develop Deploy
Learning
design
Device & content
management
Student reporting
Design Develop Deploy
Prototyping,
user testing,
and iterating
3D art &
programming
Define
Define
Scoping for
max impact
within budget
Business
problem
Instead of crowding with a co-pilot and instructor
in a $12 million sawed-off cockpit on hydraulics…
… interact with students and
instructors from all over the
world from your couch with a
$299 VR headset

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Into the Metaverse: 9 Superpowers of VR Learning

  • 1. Anders Gronstedt, Ph.D., President, Gronstedt Group April 2022 Into the Metaverse: 9 Superpowers of VR Learning
  • 2. An award-winning digital training company innovating the future for leading Fortune 50-clients at the intersection of gaming, virtual reality and corporate learning. Colorado-based, in business for 25 years.
  • 3. “The Miracle on the Hudson” … was no miracle, Captain Sully developed mastery in a flight simulator
  • 4. Passengers watched safety video 150 passengers: 33 brought their life vests, only 4 put them on properly People don’t learn what we’re telling them to do, they have to actually do it
  • 5. Boeing 737 MAX Ethiopian & Indonesian crashes killing 346 lives The only Boeing employee criminally charged is the head of pilot training Pilots received a one-hour iPad course instead of a flight simulator training No muscle memory from simulation training to make split-second decision to disable software system responsible for the nosedive
  • 6. Instead of crowding with a co-pilot and instructor in a $12 million sawed-off cockpit on hydraulics… … interact with students and instructors from all over the world from your couch with a $299 VR headset
  • 7. PC Internet Mobile Metaverse Future: AR performance support VR practice simulations Shared, virtual spaces eLearning Micro-learning Enterprise with digital-twins
  • 8. Secret Sauce of VR: The power of “presence” The brain treats the VR experience like a real one. Stepping through the frame and going to another place. The holodeck is here.
  • 9. 1. Real-time game engines Inflection-point of VR Move fluidly through the computer model and look in any direction. Transforming TV and movie making, games and enterprise learning 2. High-quality headsets $299 less than an airline flight
  • 10. Game engine 360-video Complete presence, move freely through 3D-scene, manipulate objects with hands, just like real life. User stuck in camera position, eLearning on your face
  • 11. Hands-on-practice, Learning-by-doing and failing safely The superpowers of VR learning: 1. Experiential learning
  • 12. Quickly train 100s of people on new lab process Mistakes have life and death consequences Limited physical training labs and SMEs Challenge:
  • 13. A VR simulator to teach best practice lab procedures. Still in use three years later Solution: Read case and watch video: https://www.gronstedtgroup.com/novartis-1
  • 14. “Our brains were designed to solve problems related to survival in an unstable outdoor environment, in constant motion, walking 12 miles a day.” John Medina, Ph.D. VR: Full-body, sensory experience Getting up on our feet using our body commit skills to memory and aid in retention and application The superpowers of VR learning: 2. Embodied cognition, “muscle memory”
  • 15. Recruit workforce for the finishing trades industries: Painters, drywallers and glazers. Challenge: Let recruits experience an immersive, high-fidelity work experience on a construction site Solution: Read case and watch video: https://www.gronstedtgroup.com/ifti
  • 16. 10,000 hours to mastery: Small, achievable practice steps with immediate feedback. Prof. Anders Ericsson Video tutorials Feedback after mistakes and unlimited re-do’s The superpowers of VR learning: 3. Deliberate practice
  • 17. Train security installation technician to wire industrial access control systems Challenge: Solution: VR installation sim with three different learning levels, starting with video tutorials and ending with a capstone free-playing level with timed competition.
  • 18. 1. Learning Level: Step-by-step video tutorial and highlights on the circuit board The superpowers of VR learning: 3. Deliberate practice 2. Professional Level: Step-by-step text instruction 3. Expert Level: Free play, time pressure Level progression Read case and watch video: https://www.gronstedtgroup.com/alarm
  • 19. + managing team Level progression Dry Grocery Lawn & Garden Bakery & deli Apparel Cashier + management + customer service Entertainment + business acumen + training team + security Variations of a concept will teach the underlying structure The superpowers of VR learning: 3. Deliberate practice Read case and watch video: https://www.gronstedtgroup.com/walmart
  • 20. Same state of mind when learning and recalling The superpowers of VR learning: 4. State-dependent retention
  • 21. Same state of mind when learning and recalling The superpowers of VR learning: 4. State-dependent retention Driving: Physical stress Microaggression: Psychological stress
  • 22. The superpowers of VR learning: 5. Visualization Beyond re-creating reality – extending reality. Scale and perspective: Miniaturizing yourself into a Fantastic Voyage/ Magic School-Bus ride inside equipment or the body
  • 23. Buyers must travel far to see industrial chillers and can’t see under the hood. Challenge: Solution: The ultimate customer VR experience with “X-ray vision” to watch the flow of liquid and vapor inside the equipment. Read case and watch video: https://www.gronstedtgroup.com/daikin
  • 24. Survey: “Please rate the value of the VR Experience:” Great Value: 80% Some Value: 20% Little Value: 0% Sales Launch event with 1,500 reps and customers The superpowers of VR learning: 6. Engagement Ultimate captive audience
  • 25. Step inside the story and become the protagonist The ultimate empathy machine The superpowers of VR learning: 7. Storytelling & Empathy
  • 26. Improving service and empathy by teaching team members to see the world through the customer’s eyes. Challenge: Solution: “Walk around” a 3D virtual dialysis clinic solving issues. Read case and watch video: https://www.gronstedtgroup.com/davita
  • 27. The superpowers of VR learning: 8. Analytics and AI machine learning Head and eye tracking Length and frequency of looking at the rear mirror Hand/body tracking Are the hands angled correctly to not interrupt airflow? Heatmaps Visualize analytics spatially (walking, looking, hand movements) Physiological response Heart rates, brain waves, and “cognitive load”
  • 28. Shared learning space for students and instructors to interact seamlessly and learn with and from each other in the performance environment. The superpowers of VR learning: 9. Social learning
  • 29. Reduce training cost  Speed: Doesn’t just collapse space; it collapses time  On-demand training  Lower instructor, facility & travel cost  Fewer operational disruptions Improved job performance  Better efficiency, quality and value  Lower accident rate Higher engagement  Reduce turnover  Improve talent acquisition
  • 30. The metaverse: The workplace is moving to the digital workspace The buzz around metaverse has reached a fever pitch and it’s elevating the VR conversation from training to C-suite. Impacts every function of the company. Align to enterprise metaverse strategy: • Marketing product placement • Venue for sales meetings • Digital twins for operations, etc.
  • 31. Define Design Develop Deploy Learning design Device & content management Student reporting Design Develop Deploy Prototyping, user testing, and iterating 3D art & programming Define Define Scoping for max impact within budget Business problem
  • 32. Instead of crowding with a co-pilot and instructor in a $12 million sawed-off cockpit on hydraulics… … interact with students and instructors from all over the world from your couch with a $299 VR headset

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